The 5 Types of Return on Investment Every Chiropractor Should Understand
When chiropractors talk about return on investment, they almost always mean money, and Jerry usually does too. But a comment from an unrelated business, a guy who negotiates car purchases on behalf of clients, changed how Jerry thinks about ROI entirely. His clients weren't hiring him to save money. They were hiring him to remove stress from a process they didn't want to deal with. That comment stuck with Jerry, and in this episode he breaks down five distinct ways to think about return on investment as a chiropractic business owner: money, time, completeness, sanity, and satisfaction. He uses real, personal examples throughout, including his own uncle who avoids DIY car repairs, his own accountant who couldn't get him to use QuickBooks no matter how hard she tried, and hiring a CA to answer phones early in his own practice because the alternative was simply not answering them at all. The episode also includes an honest and moving reflection on the danger of the fifth category, satisfaction, tied to a story about helping clean out his grandmother's house after she moved into assisted living and the sobering realization about how little most of our possessions actually end up meaning. Jerry closes with a practical note on sequencing: money has to come first when you're getting a practice off the ground, but once you have some financial footing, these other categories become legitimate reasons to invest in help, whether that's your website, your ads, your phones, or your accounting. Topics Covered Where this episode came from: a car-buying negotiator's comment about why his clients actually hire him Why "removing stress" is a legitimate return on investment, not just a bonus The five types of ROI: money, time, completeness, sanity, and satisfaction Why money is the foundational one and has to come first when you're starting out The time category: Jerry's uncle and neighbor, and why some people will always pay to avoid a task The completeness category: Jerry's own decision to hire a CA before he had patients The sanity category: Jerry's accounting and QuickBooks story The satisfaction category and why it requires the most caution A personal story about cleaning out his grandmother's house and what it taught him about possessions Why these categories often overlap, and how to use this framework to evaluate your own spending decisions Call to Action If you want help with your website or local search, or if you want to build real competence as a business owner through the Next Step program, you can find both at RocketChiro.com.




