REDD Business & Technology Podcast

Hosted by REDD Digital

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Sep 2026

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REDD is a Technology Success Provider business headquartered in Brisbane, Australia. The Business and Technology podcast focusses on the commercial application of digital technologies in business. Guests will include industry experts, vendors, customers, business owners and anyone with unique insight to share. We discuss and explore current events, issues and stories relevant to business leaders, entrepreneurs, technologists and everyone in between. The show will have a mix of hosts from the REDD leadership anchored by co-founding Director and COO Brad Ferris.

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September 10, 2026Episode 435 min

S02 E04 AI, Cybersecurity & Critical Thinking: Inside a Law Firm's Real AI Strategy

You know AI is moving fast. But do you know how fast your business needs to move with it? In this episode, Marco Nicosia sits down with Robyna May, CIO of McInnes Wilson Lawyers, and REDD CEO Bryan Rogers, to unpack what it really takes to keep pace with AI without losing control. You'll hear why having Co-Pilot switched on isn't the same as having an AI strategy, why zero-day vulnerabilities are becoming exponentially harder to manage, and why quantum computing could turn today's encrypted data into tomorrow's liability. You'll also get a candid look at governance, tool sprawl, and the very human question sitting underneath it all: how do you protect critical thinking, in your team and in the next generation coming up behind them, when the answer is always one prompt away? If you're leading a business through this shift, this conversation will challenge how you're thinking about AI, security and accountability. #CyberSecurity #BusinessLeadership #DataSecurity #AIStrategy 00:00 - Welcome & Guest Introduction 00:51 - The Pace of AI: Can Businesses Keep Up? 02:00 - Claude’s Delayed Release & the Zero-Day Threat, Explained 05:19 - Legal Data, Quantum Computing & the PII Time Bomb 07:14 - Is Microsoft Co-Pilot a False Sense of Security? 09:58 - Their AI Toolkit — and Policing How It’s Used 15:24 - What Excites Them: Agentic Workflows & Claude Designer 17:03 - Finding the Human-AI Balance (Avoiding “Brain Fry”) 19:11 - Leading AI Change: Strategy, Sprawl & Protecting Junior Skills 28:04 - Fast-Forward 7 Years: Critical Thinking, Education & Accountability If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

June 5, 2026Episode 336 min

S02 E03 The Truth About Cyber Insurance, AI Risk & Business Protection

You’re likely investing in cybersecurity, but are you truly protected where it counts? In this episode, host Marco Nicosia, alongside ShepaTech’s COO, Tim Stephinson, unpacks the real role of cyber insurance in today’s evolving risk landscape. You’re challenged to rethink how you approach protection, especially as AI and cyber threats continue to accelerate. You will learn about the elements of cyber insurance, pinpoint typical gaps in coverage that companies frequently encounter, and understand how shortcomings in access and control can lead to vulnerabilities. Most importantly, you are urged to adopt a more proactive and strategic approach to risk management. Because real resilience doesn’t come from tools alone, it comes from understanding where your vulnerabilities lie and taking action before it’s too late. #CyberSecurity #CyberInsurance #BusinessRisk #AI #RiskManagement 00:00 - Start 00:19 - What SherpaTech Does in Cybersecurity & AI 00:40 - Cyber Insurance Explained: Risks & Business Impact 01:03 - Why Businesses Misunderstand Cyber Insurance 02:58 - Rising Cyber Threats, AI Risk & Insurance Demand 06:58 - How Cyber Insurance Works for Businesses 12:23 - Common Cybersecurity Gaps in Business Protection 17:52 - Real Cyber Attack Scenarios & Lessons Learned 24:06 - Cybersecurity Strategy, Risk Management & Final Advice If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

April 23, 2026Episode 234 min

S02 E02 Why “Nothing’s Broken” is the Most Dangerous IT Strategy

If nothing’s broken in your IT environment, are you sure it’s actually working for you? In this episode, you’ll hear REDD’s CEO Bryan Rogers and COO Chris Herbert, together with host Marco Nicosia, challenge a common assumption: just because nothing’s broken doesn’t mean everything’s working. You’re encouraged to look beyond surface-level performance and question whether your IT environment is truly supporting your growth or quietly holding you back. You’ll reflect on the hidden gaps, the unseen risks, and the cost of downtime that rarely makes it onto a report. Bryan and Chris unpack why visibility, clear metrics, and strong governance matter more than ever. You’re reminded that resilience isn’t accidental, it’s designed. If you’re leading a business, managing risk, or responsible for technology outcomes, this conversation prompts you to think differently. Not reactively, but proactively. Not when something fails, but before it does. 00:00 - Start00:25 - Guest Introduction 00:42 - The Danger of “Nothing’s Broken” 02:50 - Hidden Gaps and Missed Efficiencies in IT 05:39 - Surfacing the Metrics You Don’t See 08:35 - Visibility Challenges with Multiple Service Partners 14:19 - Losing Control When Systems Fail 17:11 - The Real Cost of Downtime and Revenue Loss 25:40 - Why Testing Your Systems Is Critical 31:26 - Simplifying IT with Proven Frameworks 34:08 - Final Thoughts and What to Expect Next Episode If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

March 4, 202628 min

S02 E01 Five Lies Australian Businesses Are Told About IT & Cyber

What if the biggest threat to your business isn’t a hacker — but the assumptions you’re making?Season 2 of the REDD Technology Podcast has arrived. Now hosted by Marco Nicosia, Chief Strategy Officer at REDD, alongside CEO Bryan Rogers and COO Chris Herbert, this season kicks off with a critical discussion on the cybersecurity myths that continue to put Australian businesses at risk. In this episode, the team unpacks common misconceptions, challenges outdated thinking, and shares practical insights to help organisations strengthen their security posture in an increasingly complex threat landscape. You’ll explore why being “too small” no longer protects you, how generative AI and automation have lowered the barrier for cybercriminals, and why attackers no longer hand-pick their targets. You’ll hear how mass targeting works, how AI-driven phishing and deepfakes are evolving, and why small and mid-sized businesses are often seen as the easier entry point. You’ll also unpack the misconception that your IT provider alone has cybersecurity covered, and why true protection requires leadership accountability, shared responsibility, and proactive planning. Most importantly, you’ll confront the real cost of doing nothing — from financial impact and operational downtime to reputational damage that can take years to rebuild.If you want practical insight, sharper awareness, and a clearer understanding of your role in protecting your business, this episode is essential listening. #REDDTechnologyPodcast #Season2Launch #CyberSecurityAustralia #BusinessRisk #AIAwareness #SMBLeadership #DigitalSecurity #TechLeadership 00:00 - Start 01:02 - Lie #1: “We’re Too Small to Be Targeted” 03:39 - Why Small Businesses Are Actually More Vulnerable 05:24 - Lie #2: “Our IT Provider Has It Covered” 08:36 - Lie #3: “We’re Have Backups—We Are Safe” 13:50 - Lie #4: “We Are Compliant—We Are Secure” 17:34 - Lie #5: “We’ll Deal With It If It Happens” 23:44 - Proactive Planning, Incident Response & Final Takeaways If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

May 7, 2025Episode 6121 min

Ep 061 Redefining Cyber Security with Arctic Wolf’s Dan Larson and Charlie Smith

Curious how top cybersecurity leaders are tackling today’s biggest threats? In this episode of REDD’s Business and Technology podcast, host Nigel Heyn sits down with Dan Larson and Charlie Smith from Arctic Wolf to explore how businesses like yours can take control of cyber risk. You’ll hear how Arctic Wolf’s open XDR platform and security journey model help reduce both the likelihood and impact of attacks—without locking you into rigid vendor systems. Dan dives into their recent acquisition of Cylance and why prevention is the next frontier in security. Charlie shares real-world insights from decades in the industry, breaking down what truly makes security work, especially for mid-market businesses. Whether you’re running a growing MSP, leading a cybersecurity team, or simply want to protect your business more effectively, this conversation offers clear strategies and bold thinking you can apply right now. Don’t miss the lessons, laughs, and leadership from two of Arctic Wolf’s finest. #CyberSecurity #BusinessSecurity #MSPgrowth #ArcticWolf #XDRsolutions #CyberRiskManagement 00:00 - Start 00:24 - Introduction & Guest Welcome 00:50 - Dan’s Cybersecurity Background 01:17 - What Is Arctic Wolf? 02:02 - Acquisition of Cylance 03:03 - Arctic Wolf’s Roadmap & Strategy 04:07 - Vendor Lock-In Philosophy 04:59 - Disruption in Endpoint Security 07:04 - Where Vendors Fall Short 08:53 - The Arctic Wolf Security Journey 10:59 - M&A Outlook for the Year 12:25 - Introduction of Charlie Smith 14:34 - Making Security Work 16:03 - Simplifying Cybersecurity for Businesses 17:14 - Common Challenges for Leaders 18:54 - The Future of Cybersecurity 20:43 - Closing Thoughts If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

April 10, 2025Episode 6024 min

Ep 060 Cyber Security, AI & The Future of Business with Jason Murrell

How much are you willing to risk when it comes to cyber threats? Would your business survive a $50,000 attack—let alone a million-dollar breach? In this episode of REDD's Business and Technology Podcast, host Nigel Heyn speaks with cybersecurity expert Jason Murrell from the Australian Cyber Network to address the harsh realities of cyber risk. From the challenges of convincing businesses to invest in security before disaster strikes to the importance of creating a cybersecurity culture, Jason shares invaluable insights on how to protect your business. Beyond the risks, they also discuss the exciting future of Australia’s tech landscape—how AI, quantum computing, and cybersecurity are shaping innovation. Jason’s mission? To build sovereign capability, empower Aussie founders, and make cyber habits second nature. Tune in to learn how you can secure your business, support local innovation, and be part of a smarter, more resilient Australia. #CyberSecurity #TechInnovation #REDDReady 00:00 - Start 00:26 - Guest Introduction 00:41 - Background and History 01:19 - Australian Cyber Network 02:29 - The State of Cybersecurity Today 05:25 - Cyber Attacks: The Cost of Inaction 08:49 - Convincing Boards to Take Cyber Seriously 12:16 - Cybersecurity as Business Insurance 16:58 - Real-World Cyber Threats & Case Studies 19:54 - Changing the Cyber Culture 22:06 - Supporting Australian Cyber Startups 23:31 - Closing Remarks & Future Plans If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

March 27, 2025Episode 5923 min

Ep 059 David Blanch on Leadership, Resilience & Business Growth

What does it take to build a thriving business in today’s fast-moving world? Nigel Heyn sits down with the CTO of Bitpool, David Blanch, for an insightful conversation on leadership, resilience, and the power of adaptability. You’ll hear firsthand how David navigated challenges, scaled his business, and stayed ahead in a rapidly evolving landscape. Whether you’re a business leader, entrepreneur, or simply looking for inspiration, this episode is packed with valuable takeaways. Tune in for a candid discussion on embracing change, making strategic decisions, and the mindset needed to drive long-term success. Don’t miss this opportunity to gain insights from one of the best in the industry! #Leadership #BusinessGrowth #Entrepreneurship #Resilience #Innovation 00:00 - Start 00:25 - Guest Introduction 00:39 - Dave’s Background & Industry Experience 02:24 - The Value of BitPool in the Tech Industry 05:11 - Modernising Legacy Building Systems 06:07 - Cybersecurity & Data Integration 08:37 - AI & Machine Learning in Building Management 10:17 - Infrastructure Challenges & AI Safety 11:37 - Industry Disruption & Skill Shortages 12:43 - Start-Up Lessons & Resilience 14:17 - The Future of Tech & AI 16:30 - Tenants vs. Landlords: The Push for Tech Adoption 18:56 - Indoor Air Quality & Workplace Productivity 21:57 - Optimising Workspaces with AI 22:56 - Closing Thoughts If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

February 14, 2025Episode 5837 min

Ep 058 The Godfather of Cyber Pt 3: Darren Hopkins on Business Security & Cyber Resilience

Kicking off the first podcast for 2025, host Nigel Heyn sits down with The Godfather of Cyber Security, Darren Hopkins, for a deep dive into cyber resilience. From emerging threats to strengthening your organisation’s defences, Darren shares critical insights every business leader needs to hear. You’ll gain practical strategies for safeguarding your data, navigating compliance challenges, and building a strong cyber-aware culture. Whether you’re an IT professional or a business owner looking to enhance security, this episode is packed with valuable takeaways. Don’t wait for a breach to take action—learn from an industry leader and protect your business today. How are you strengthening your cyber resilience? Watch the full episode now. #CyberSecurity #RiskManagement #CyberResilience 00:00 - Start 00:30 - Welcome to REDD’s 2025 Podcast 00:52 - Cybersecurity: Are We Winning or Losing? 02:00 - The Battle Between Security and Convenience 03:09 - The Cost of Complacency: A Ransomware Reality Check 05:45 - The Growing Threat: Attackers Are Adapting 07:38 - Ransomware Payments: A Rising Crisis 09:36 - Preparedness Matters: Incident Response and Planning 11:11 - Legislation Changes & Mandatory Ransomware Reporting 11:37 - Brand Damage & Negotiating Ransom Payments 14:18 - Cybercrime Trends & AI-Driven Threats 18:19 - Supply Chain Risks & Real-World Cyber Attacks 22:11 - Evolving Cyber Threats & Attack Methods 26:35 - Regulatory Changes & Government Involvement28:08 - The Need for Cybersecurity Standards 33:18 - Cyber Security in 2025 If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

February 6, 2025Episode 3335 min

Ep 033 Cyber Awareness Training that actually works, with Mike Ouwerkerk

In this captivating episode of REDD's Business and Technology Podcast, get ready for an insightful interview with cyber awareness expert, Mike Ouwerkerk. Hosted by Jackson Barnes and co-host Brad Ferris, the episode explores the crucial domain of cybersecurity awareness training. With Mike's wealth of knowledge at the forefront, the discussion delves into the importance of creating engaging and interactive training sessions. Emphasising the value of periodic refreshers, Mike underscores the need to keep employees well-informed and vigilant against evolving cyber threats. Unravelling the challenges of remote training, Mike highlights the transformative impact of video participation in enhancing the learning experience. He navigates the nuances of simulated phishing attacks, cautioning against reckless testing that could adversely affect employee morale. As the conversation continues, Mike addresses the current state of cybersecurity awareness, stressing the necessity for standardisation in the industry. He adeptly sheds light on often-overlooked fundamentals, such as the art of discerning suspicious links. Looking ahead, Mike shares his vision of extending enterprise training to foster profound cultural changes within organisations. Amidst the surging demand for cybersecurity awareness, his unwavering dedication to cultivating resilient security cultures emerges as a guiding light for businesses seeking fortification against malevolent cyber threats. Embark on a journey into the realm of cybersecurity with Mike Ouwerkerk's expertise and engaging insights, leaving you inspired and prepared to navigate the intricate terrain of cybersecurity in the digital age. Join the enthralling conversation and gain a deeper understanding of the ever-evolving world of cybersecurity awareness training. 00:00 - Opener 00:20 - Intro 00:48 - Mike’s career history background 03:19 - Why is Cyber Awareness important? 04:16 - What forms of Cyber Awareness training are currently available? 07:01 - How often does Mike do workshops? 09:19 - AI keeps getting clever, how does the training adapt to this change? 11:02 - How many businesses actually undergo Cyber Awareness training? 13:36 - Employees and staff engaging in Cyber Awareness training 16:11 - Other ways to engage people in Cyber Awareness training 18:21 - Mike’s best “Cyber Awareness dad joke” 19:17 - Thoughts on Password Managers 21:13 - Mike’s thoughts on the current Cybersecurity industry in AU 23:23 - Small businesses relying on MSPs 24:20 - Mike’s opinion on the state of Cybersecurity in AU 27:29 - Thoughts regarding Phishing attacks 29:31 - USB turned into a bomb 30:34 - What’s next for Mike Ouwerkerk? 33:01 - People not turning their cameras on during remote sessions 34:57 - How to reach Mike Ouwerkerk 35:29 - Outro #CybersecurityAwareness #TrainingInsights #DigitalSecurity #InfosecExpert #CyberThreats If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au.

February 6, 2025Episode 3453 min

Ep 034 Navigating Change and Business Growth: Stuart Waddington's Expertise

Get ready for an enthralling episode of REDD's Business and Technology Podcast! Join host Jackson Barnes and co-host Nigel Heyn as they engage in a thought-provoking conversation with Stuart Waddington , a seasoned business consultant. This episode offers a deep dive into the realm of strategic business thinking, change management, and the agile mindset. Delving into the intricacies of addressing core challenges, Stuart's insights go beyond quick fixes, advocating for transparent dialogues with influential stakeholders. The discussion unravels the art of orchestrating change, underscored by a compelling case study of a transformational project currently under Stuart’s guidance. Drawing intriguing parallels between business dynamics and human behavior, Stuart eloquently discusses the hurdles of change and our inherent need for control. As the conversation unfolds, He paints an intriguing picture of the evolving work landscape, shedding light on the potential of remote work to reshape traffic patterns and positively impact mental well-being. With a personal penchant for physical challenges like mountaineering, Stuart's approach to business mirrors his commitment to embracing discomfort for growth. Tune in to this episode for invaluable insights into strategic thinking, change management, and the intersection of personal and professional development. #BusinessStrategy #ChangeManagement #AgileMindset #BusinessInsights #StrategicThinking #PersonalDevelopment #ProfessionalGrowth #LeadershipAdvice #InnovationInBusiness #BusinessConsultant #RemoteWork #MentalWellBeing #SuccessStrategies 00:00 - Opener 00:23 - Stuart Introduction 00:44 - Stuart’s career background 02:22 - Stuart’s most exciting project that he did 04:45 - How do people engage with Stuart regarding technology projects? 06:15 - Stuart’s methodology 10:40 - F.A.C.T.S. 11:24 - Stuart as a Consulting CIO at the age of thirty-one 12:53 - Understanding the patents of the business 13:09 - How did technology factor into Stuart’s career? 13:31 - Electronic Data Processing 14:53 - Technology Transformation 17:53 - AI in businesses 18:11 - Challenges of businesses in 2023 21:10 - Businesses like stability 23:34 - The working-from-home setup 25:01 - Working in an office = Culture 26:47 - How does Stuart engage people in the business’ vision? 29:02 - Maximizing 1-on-1 with the staff 31:48 - 3 common traits business leaders fail at 36:09 - Process in identifying business gaps 40:10 - What to prioritise first in those business gaps using the FACTS analogy 41:54 - Agile Thinking 43:38 - Why is change so hard? 50:01 - What’s next for Stuart Waddington? 53:07 - Outro If you would like to discuss any of the topics discussed in this episode further with a REDD expert or if you would like to be a guest on the show, please get in touch either via our website or email, enquiries@redd.com.au & https://redd.com.au .