9 Units Almost Done, Then Fire and Flood: Cam Denommee of ServiceMaster
A smoldering fire, a burst PEX line and water pouring through three floors of a nearly finished nine-unit building, about a week before the certificate of occupancy. Marc, Ray and Dan sit down with Cam Denommee of ServiceMaster by Gilmore, whose team had two crews on Marc's site right away. They walk through what actually happened, from a line set soldered in a ceiling to fire suppression that wasn't turned on yet, and what to do in the first hours: shut the water, stay calm, salvage what you can and document everything. Cam explains moisture mapping, demo-and-dry timelines, why bleach doesn't kill mold, how Xactimate and photo documentation decide what insurance pays, and how a restoration franchise wins work when people call three companies and hire whoever shows up first. Plus the plan to get a temporary CO on the six unaffected units, and the questions every developer should ask before turning on the water in an unoccupied building. If you build or own buildings, start here. Watch the full episode on YouTube: https://youtu.be/-2ZYhTKCuaE






