Taking Healthcare by Storm

Hosted by Quality Insights

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Episodes

325

Latest episode

Aug 2026

Language

EN-US

About the show

Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.

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60 recent

August 14, 202637 min

Empowering Health: Eileen Kopsaftis on Pain and Aging Myths

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Eileen Kopsaftis , BS, PT, FAFS, CMI, NE, a physical therapist, chronic pain consultant, educator, and author. Eileen explains how personal loss shaped her focus on preventing chronic disease through movement, nutrition, and self-care, and urges people to rely on proven experts rather than AI or wellness marketing. She challenges myths of inevitable decline with aging and outlines key drivers of chronic pain, including unresolved movement dysfunction, compensation patterns, and food-driven inflammation, while calling for nutrition to be required in medical education. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-081426-GK

August 7, 202642 min

Beyond Bedrails and Bingo: Dave Devereaux on the Realities of Nursing Home Care

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Dave Devereaux, a nationally recognized expert and thought leader in long-term care. Dave shares lessons from a 45-year long-term care career and his book Beyond Bedrails and Bingo: Myths, Truths, and the Future of America's Nursing Homes , explaining why nursing homes evoke fear, how COVID eroded trust and changed operations, and how “patient-centered care” can miss what patients actually want. He also weighs AI and blockchain’s potential benefits and risks, offers practical advice for families choosing a facility, questions whether litigation improves care, and outlines policy ideas focused on rewarding wellness and strengthening healthcare financing. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-080726-GK

July 31, 202635 min

Teaching Triumph: Matt Duffy on Sport, Life, and Survival

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor. Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced his priorities in coaching and mentorship, and urges broader CPR/AED readiness and advocacy for heart disease screening even when there are no warning signs. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-073126-GK

July 24, 202644 min

Ethical Conversations: Robert Swidler on Health and Law Intersection

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, including its Health Care Proxy Law and Family Health Care Decisions Act. Robert discusses how informed consent and medical decision-making capacity guide treatment decisions, and explains the purpose of healthcare proxies and New York’s Family Health Care Decisions Act when patients can’t decide for themselves. He also describes forming the Empire State Bioethics Consortium during COVID-19, reflects on why end-of-life choices can become contentious, and argues for moving toward universal single-payer health coverage. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-072426-GK

July 17, 202619 min

Advancing Patient Care: Stacey Petruso on Her Multifaceted Nursing Journey

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Stacey Petruso, a healthcare professional whose nursing career spans every setting: corrections, hospice, long-term care, and leadership. Stacey shares her path from a first career in accounting and marketing into nursing, with roles spanning psychiatric correctional care, long-term care, hospice, and director-level leadership. She reflects on COVID-19, burnout and understaffing, the impact of appreciation and incentives, hospice lessons on dignity and communication, and hopes for better staffing, affordable care, smarter use of ER versus primary and urgent care, and a return to basic kindness. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071726-GK

July 10, 202642 min

Levity in Healthcare: Richie Redding's Approach to Better Team Dynamics

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding , a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert. Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust under pressure. He describes how active listening improves outcomes and patient satisfaction while reducing errors, and he addresses burnout and nursing culture by urging leadership frameworks and communication training starting in medical education. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071026-GK

June 26, 202626 min

Innovative Nutrition Care: Dr. Piyali Chakraborty on Rethinking Chronic Disease Management

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Piyali Chakraborty, PhD, Co-Founder and CEO of Ashmi Health. Dr. Chakraborty shares how her newborn son’s NICU stay and her research in personalized glycemic response led her to found Ashmi Health to improve nutrition care for diabetes and gestational diabetes in rural and underserved communities. She explains how Ashmi partners with community health workers and a photo-based app to predict glucose spikes, tailor practical food guidance based on real access, intervene earlier than standard care, and improve postpartum follow-up, with a long-term vision to support medical nutrition across chronic conditions. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-062626-GK

June 19, 202633 min

Challenging Conventional Medicine: Jack Clifford's Advocacy for EECP

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Jack Clifford, a retired U.S. Coast Guard Master Chief Petty Officer (E-9) with 21 years of service and founder of eecplocator.com , Atlantic EECP , and the EECP Retreat at Waking Dreams Wellness in Asheville, NC . His book, EECP: The Most Underutilized Therapy in Medicine , is a comprehensive guide for patients, caregivers, and physicians. Jack recounts being diagnosed at 47 with a 100% blocked LAD “widow maker” and severe multi-vessel disease, then pausing to question immediate bypass surgery and choosing noninvasive enhanced external counterpulsation (EECP) to improve circulation. He explains why EECP is still underused despite FDA approval and research, and describes building eecplocator.com to expand access, educate patients and clinicians, and push for reimbursement tied to endothelial dysfunction. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061926-GK

June 12, 202634 min

Beyond the Stethoscope: Dr. Peter Kowey on Stories That Shape Healthcare

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Peter Kowey, MD, Professor of Medicine and Clinical Pharmacology at Thomas Jefferson University , Emeritus Chief of the Division of Cardiovascular Diseases at the Lankenau Heart Institute , and the William Wikoff Smith Chair in Cardiovascular Research at the Lankenau Institute for Medical Research. Dr. Kowey discusses his book Failure to Treat , using patient-inspired stories to show how modern healthcare has grown less human and more complicated. He highlights harms from electronic medical records, profit-driven screening, malpractice-driven defensive medicine, administrative control, drug advertising, and burnout, and calls for universal access to basic care. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061226-GK

June 5, 202633 min

Streamlining Patient Care: John D’Alesandro on Lean Principles in Healthcare

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with John D’Alesandro, founder of Amplefi and a healthcare operations expert who has spent more than two decades helping hospital leaders improve how care actually moves through their systems. John explains that long ER waits and overcrowding are driven by hospital-wide flow blockages, cultural workarounds, and poor visibility into capacity—not simply staffing or space shortages. He describes adapting Lean thinking, using AI to anticipate admissions earlier, and creating shared accountability through an action center that tracks who can move, what they’re waiting on, and what barriers must be removed. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-060526-GK