
The Sentact Approach: Dr. Nicholas Testa on Enhancing Patient Safety and Experience
In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Nicholas Testa, MD, Chief Clinical Officer at Sentact. Dr. Testa discusses why patient safety remains challenging, how medication errors often begin at ordering, and why pharmacists, psychological safety, and strong event reporting are essential to reducing harm. He also outlines where AI can help and recommends linking meaningful leader rounding with a focused daily safety huddle to quickly identify and fix safety and patient experience issues. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-102326-GK











