Public Sector Executive Podcast

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May 2026

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The Public Sector Executive Podcast is the new podcast bringing you closer to the public sector leaders in the UK. Covering everything from the environment to the economy to transport, our podcast will bring you the latest news, views and insight from the people responsible for shaping the country's future. Hosted on Acast. See acast.com/privacy for more information.

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May 18, 202644 min

Ep 79. Social Care at Capacity

In episode 79 of the Public Sector Executive podcast, we tackled the critical challenges facing social care services in the UK, a sector grappling with rising demand, tightening budgets, and a workforce crisis. Experts including Ian Turner, OBE, Hulya Mustafa, Lee Rickles, and Jane Brightman, shed light on the structural and financial pressures that are impacting service delivery and the well-being of service users.As Ian Turner highlights, the landscape of social care has evolved dramatically over the past few decades, shifting from a focus on physical disabilities to a predominant need for support for individuals with complex conditions such as dementia. This shift necessitates a new approach to care that integrates prevention and innovation, particularly through digital technology.Jane Brightman discusses the workforce challenges that have emerged, especially with international recruitment becoming increasingly difficult. The social care workforce, largely comprised of women aged 45 and over, faces unique challenges that must be addressed to ensure they are supported and adequately compensated for their vital work.The conversation also delves into the role of digital innovation in transforming social care. Hulya Mustafa emphasises that while technology is not a panacea, it offers substantial opportunities to enhance service delivery and improve user outcomes. The integration of digital records and the use of technology for proactive care, such as falls prevention systems, are just a few examples of how the sector can evolve.However, the panel acknowledges that financial pressures are significant, with social care often receiving less funding compared to the NHS. Lee Rickles points out that this disparity creates a challenging environment for providers who are expected to implement new technologies and deliver quality care without adequate resources.As the discussion progresses, the panel underscores the importance of collaboration between health and social care sectors. By working together, they can create a more cohesive system that focuses on the needs of individuals, rather than operating in silos. This holistic approach is essential for addressing the complexities of care and ensuring that service users receive the support they need.In conclusion, this episode offers invaluable insights into the current state of social care in the UK and the urgent need for reform. The panel's collective expertise provides a roadmap for moving from survival to sustainability, highlighting the crucial role of government support, workforce development, and digital innovation in shaping the future of social care.  Hosted on Acast. See acast.com/privacy for more information.

April 16, 202643 min

Ep 78. Mental Health and Youth Services

Young people are increasingly facing unprecedented pressures. Thanks to this, the conversation around mental health and youth services has never been more crucial. From the cost of living crisis to the pervasive influence of social media, today’s youth are navigating challenges that can severely impact their mental well-being. In the latest episode of the Public Sector Executive podcast, we delve into these pressing issues, exploring how public sector support can be reformed to better cater to the needs of young minds.One of the key topics discussed is the potential ban on social media for under-16s, inspired by recent initiatives in Australia. While some argue that such a ban could mitigate the negative effects of social media, others highlight the importance of teaching children to navigate the online world responsibly. The panelists emphasise that a complete ban may not be the solution, as it could lead to children finding alternative ways to access these platforms, thus creating a false sense of security.The role of parents in guiding their children through the complexities of the digital landscape is another focal point of the discussion. With many parents feeling overwhelmed by technology, it’s essential to foster an environment where open conversations about online safety can take place. Educating parents about the potential dangers and how to monitor their children's online activity is vital in ensuring a safer experience for young users.Cyberbullying remains a significant concern, with the panel agreeing that banning social media won’t eliminate the issue. Instead, a more holistic approach is needed—one that recognises the blurred lines between online and offline interactions. Schools, families, and communities must work together to create a supportive environment where young people feel safe to discuss their experiences and seek help.Early intervention strategies are highlighted as crucial in addressing mental health issues before they escalate. The panel argues for a more integrated approach to youth services, advocating for a system that prioritises long-term support over short-term fixes. By investing in early help services and fostering trusted relationships between young people and adults, we can create a foundation for healthier futures.As we conclude this episode, it becomes clear that addressing youth mental health requires a collective effort. By rethinking our approach to mental health services, prioritising education, and fostering open dialogue, we can better support our young people in navigating the complexities of their lives. Tune in to hear more insights from our expert panel and join the conversation around this vital topic. Hosted on Acast. See acast.com/privacy for more information.

March 16, 202642 min

Ep 77. Libraries, Leisure and Loss

In an age where digital services are becoming the norm, the importance of civic infrastructure has never been more pronounced. In the latest episode of the PSE Podcast, guests delved into the critical role that libraries and other public spaces play in fostering community health, education, and social cohesion.The expert panel, featuring Sharon Sanders from the City of Bradford Metropolitan District Council, Ian Moore from Libraries Connected, and Ian Varra from Vision Redbridge Culture and Leisure, discusses how these spaces have evolved to meet the needs of diverse populations.One of the key themes of the episode is the concept of libraries as trusted spaces within communities. As more services move online, many residents still rely on physical locations to access essential services. Sharon Sanders emphasises that libraries are crucial for digital inclusion, providing a safe environment where individuals can seek support without feeling judged. This is especially vital for those who may not have access to technology or the internet at home.The discussion also highlights the innovative models that councils are adopting to sustain and reimagine public spaces. Ian Moore points out that libraries are transforming into inclusive community hubs, focusing on literacy, digital access, and wellbeing. By integrating various services, libraries can serve as a one-stop shop for residents, offering everything from employment support to cultural activities.Moreover, the panel addresses the importance of collaboration between local authorities and community organisations. Ian Varra shares insights on how his organisation has worked to break down silos, creating a more integrated approach to service delivery. This collaboration is essential for ensuring that resources are allocated effectively, particularly in times of financial pressure.As the conversation unfolds, the panellists explore the concept of social value in procurement. They argue that understanding the broader impact of libraries and community services is crucial for securing funding and support. By articulating the value these spaces bring to the community, stakeholders can advocate for sustainable investment in civic infrastructure.Ultimately, this episode serves as a reminder that libraries and public spaces are not just about books; they are vital community resources that promote social inclusion, digital access, and overall wellbeing. As we navigate the challenges of modern society, it is essential to recognise and support the evolving role of these spaces in our communities. Hosted on Acast. See acast.com/privacy for more information.

February 18, 202634 min

Ep 76. AI and Machine Learning

In an era where technology is rapidly evolving, public services in the UK are not left behind. The latest podcast episode delves into the transformative power of artificial intelligence and how it is redefining service delivery across local councils. With the potential to save up to £45 billion annually, AI is emerging as a critical tool for enhancing efficiency and effectiveness in public services.Our expert panel, comprising leaders from various councils and organisations, discusses the myriad benefits that AI brings to the table. From smart chatbots that streamline customer interactions to automated administrative processes that reduce the burden on social workers, the applications of AI are vast and varied. Vic Pool, Executive Portfolio Holder for Transformation at West Berkshire Council, shares a compelling example of how AI has improved the efficiency of social care by automating the retrieval of legislative updates. This innovation allows social workers to focus more on client care rather than administrative tasks, ultimately enhancing service delivery.However, the discussion does not shy away from the challenges associated with AI adoption. Risks such as data security, bias, and the ethical implications of using AI in decision-making are critically examined. Tim Spiers from Cambridge County Council highlights the importance of managing these risks while embracing the opportunities that AI presents. The panel stresses the need for transparency and proper training to ensure that staff are equipped to use AI responsibly.Moreover, the conversation touches on the need for local governments to invest wisely in technology. With budgets often stretched thin, identifying the right tools that can deliver quick wins is essential. David Terrar of the Tech Industry Forum emphasises the importance of foundational technologies and processes over flashy new tools. This pragmatic approach is crucial for councils looking to maximise their investments in AI.As the episode unfolds, listeners are encouraged to consider the broader implications of AI in public services. The discussion highlights the potential for AI to not only improve efficiency but also to enhance the human element of service delivery. By freeing up staff from mundane tasks, AI can enable a shift from administration to care, ultimately benefiting the communities served.In conclusion, this episode is a must-listen for anyone interested in the intersection of technology and public service. It offers valuable insights into how AI can be harnessed to create a more efficient, effective, and responsive public sector.  Hosted on Acast. See acast.com/privacy for more information.

January 22, 202629 min

Ep 75. EV Infrastructure

In the latest episode of the Public Sector Executive Podcast, experts delve into the world of electric vehicles.If you want to learn more about how EV infrastructure can be rolled out more successfully across the country, listen to episode 75 of the PSE Podcast now! Hosted on Acast. See acast.com/privacy for more information.

November 27, 202515 min

Ep 74. Kate Hand - London Councils

In the latest episode, we explore the critical topic of climate financing with Kate Hand, Head of Climate Change at London Councils, who delivered an inspiring keynote at the Greening the Public Sector event. With a staggering £35 billion pipeline of projects, London is leading the way in developing innovative strategies to tackle climate change at the local level.Kate highlights the evolution of local climate financing over the past five years, detailing how boroughs have come together to create a robust framework for attracting investment. By understanding the assets under their control and identifying essential projects, councils are now in a position to tell a compelling story about their ambitions for a sustainable future.One of the key takeaways from Kate's insights is the importance of collaboration among boroughs. For the first time, councils can see all the projects in their neighbouring boroughs, fostering a spirit of shared learning and cooperation. This collaborative approach is vital for accelerating progress and ensuring that resources are used efficiently.Kate also discusses the need for long-term delivery models that can adapt to the evolving climate landscape. The shift from a net zero projects pipeline to a green growth pipeline exemplifies this approach, as it integrates climate initiatives into broader growth strategies. By focusing on delivering tangible benefits for communities, councils can garner the support and buy-in needed for successful climate action.Moreover, the episode addresses the financial realities that boroughs face, with many struggling to balance their budgets while investing in climate action. Kate emphasises the need for innovative financing solutions, such as aggregating smaller projects into larger portfolios that can attract investment. This strategy not only secures funding but also generates returns that can be reinvested into essential services.As we move forward, the conversation around climate financing must include diverse stakeholders, from climate officers to finance directors. By clarifying responsibilities and fostering collaboration, London can create a cohesive strategy that addresses both immediate needs and long-term sustainability goals.Tune in to this episode to hear more about how London Councils is navigating the complexities of climate financing and leading the charge towards a greener future. Hosted on Acast. See acast.com/privacy for more information.

October 3, 202533 min

Ep 73. AI and Machine Learning

In this enlightening episode, we explore the transformative impact of AI and Machine Learning on public services in the UK. Hosted by Tanya Arnold, we explore how these technologies are transforming service delivery, improving efficiency, and generating substantial savings for local councils. Join our expert panel as they discuss the benefits, risks, and ethical considerations surrounding the adoption of AI in public sector operations. Hosted on Acast. See acast.com/privacy for more information.

September 3, 202528 min

Ep 72. Educate to Deliver

In the fast-paced world of technology, the question arises: are we keeping our workforce equipped with the necessary digital skills? In the latest episode of the Public Sector Executive Podcast, a panel of experts tackled this pressing issue, discussing the importance of digital transformation in public services and the strategies needed to ensure staff are not left behind.The conversation featured prominent voices including Hillary Reid from Ayrshire College, Sarah Chamberlain from BCP Council, Laura Cooper from Norfolk County Council, and Penny Syddall from Dorset Council. Together, they explored how digital skills are crucial for successful transformation and how organisations can foster a culture of empowerment and inclusion.One of the key takeaways from the discussion was the role of 'digital champions' – individuals within organisations who possess the knowledge and experience to support their colleagues in navigating technology. Sarah Chamberlain highlighted the significance of these champions in demystifying technology, stating, 'Tech can be frightening to people. What we're really trying to do is make it a thing that belongs to all of us.' This approach aims to alleviate the anxiety often associated with digital tools and encourages a more collaborative atmosphere.The episode also addressed the importance of leadership in driving cultural change. Leaders must foster an environment where innovation and digital literacy are prioritised. As Penny Siddle pointed out, 'When we launched this project, we wondered if we would get pushback from services, but it helps frontline services do their role better.' By integrating digital skills training into everyday practices, organisations can enhance efficiency and improve service delivery.Moreover, the discussion touched upon the necessity of tailored training programmes that cater to the unique needs of staff. Laura Cooper emphasised the value of one-on-one support, stating, 'We take a very human first and empathetic approach to how we're working with our tech-terrified colleagues.' This personalised approach not only boosts confidence but also encourages employees to embrace new technologies rather than shy away from them.As we look to the future, the guests agreed that critical thinking will be an essential skill in navigating the digital landscape. With the rise of AI and automation, the ability to discern and question information will become increasingly important. This forward-thinking perspective is vital for ensuring that the workforce is not only skilled but also adaptable to the evolving demands of the digital age. Hosted on Acast. See acast.com/privacy for more information.

August 4, 20256 min

Ep 71. Delivering Public Service Using Technology

In the latest episode, we address a pressing issue that affects many in Wales: the digital divide. This term refers to the gap between those who have access to digital technology and those who do not, whether due to choice or barriers. It’s a critical social justice and economic issue that has far-reaching implications for individuals and communities alike.The Welsh government has recognised the importance of tackling this divide, launching the Digital Strategy for Wales in March 2021. This strategy aims to create an inclusive digital society where everyone can benefit from the advantages that digital technology offers. Mission two of this strategy focuses on equipping individuals with the motivation, confidence, and basic digital skills necessary to navigate our increasingly digital world.Despite these efforts, a significant portion of the population remains digitally excluded. Recent data from the National Survey for Wales revealed that approximately 170,000 individuals aged 16 and over do not personally use the Internet. The reasons behind this exclusion are varied, ranging from lack of motivation and trust in online security to affordability issues related to devices and connectivity.We explore the concept of a minimum digital living standard, which serves as a benchmark for the essential digital goods, services, and skills required for individuals to fully engage in modern life. This standard is not merely about having Internet access; it encompasses a broader understanding of what it means to be digitally included in today’s society.One of the key takeaways from this episode is the necessity of a cross-sectoral approach to address the digital divide. It is not solely the responsibility of the government; collaboration among public, private, and third sectors is crucial. By working together, we can co-produce interventions that meet the diverse needs of the community. We also highlight pilot projects being undertaken in Wales to support residents in engaging with digital technology. These initiatives aim to align resources and training with the specific needs of individuals and households, ultimately enhancing their ability to participate in the digital world.As we conclude this episode, we invite listeners to reflect on the importance of inclusivity in our digital society. It is vital that we design services that cater to the wants and needs of individuals, ensuring that everyone has the opportunity to access and engage with essential services. Join us in embracing this challenge and striving towards a future where no one is left behind in the digital age. Hosted on Acast. See acast.com/privacy for more information.

July 4, 202526 min

Ep 70. Public Sector Estates

In the face of climate change, the urgency for decarbonisation in public sector estates has never been more critical. With public sector estates producing over 9 million tonnes of CO2 annually, the journey towards achieving net zero by 2050 is a shared responsibility that demands immediate action and innovative solutions.In this panel discussion, experts from the NHS, local councils, and housing groups gathered to explore how local authorities can future-proof their estates through low carbon heating, energy efficiency retrofits, and the deployment of smart technologies. The conversation highlighted the vital role of funding, particularly through the public sector decarbonisation scheme, which has committed over £2 billion to support these initiatives.One of the standout projects discussed was the retrofitting of homes on the Dudley Fields Estate in Bloxwich. Adrian Andrew from Walsall Council shared insights into the comprehensive range of structural and environmental improvements being made to 85 units in collaboration with Walsall Housing Group. This project not only aims to bring older homes, some dating back to 1937, up to net zero standards but also serves as a model for future retrofitting efforts across the region.The challenges of retrofitting historic buildings were also a focal point of the discussion. Tricia Ayrton from Rochdale Borough Council proudly shared her experience with the renovation of Rochdale Town Hall, the first grade one listed building in the UK to install air source heat pumps. These efforts demonstrate that while technical challenges exist, ambitious projects can indeed be accomplished with the right planning and partnerships.As the conversation unfolded, the panellists emphasised the importance of communication and public engagement. Ensuring that residents understand the benefits of decarbonisation is crucial for garnering support and participation. The messaging around these initiatives must resonate with the community, highlighting not just environmental benefits but also the potential for reduced energy bills and improved living conditions.The panel concluded with key takeaways, stressing the need for a pragmatic approach to transitioning facilities into net zero. Janet Smith from the Royal Wolverhampton NHS Trust encapsulated this sentiment, advocating for a strategic plan that prioritises core facilities while considering the long-term sustainability of new builds.As we move forward in this critical journey towards decarbonisation, the insights shared by our panellists provide a roadmap for local authorities and organisations to follow. By embracing innovation, fostering partnerships, and engaging with the community, we can collectively work towards a more sustainable future for public sector estates. Hosted on Acast. See acast.com/privacy for more information.

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