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Allied Health Business Brilliance

Allied Health Business Brilliance

Hosted by Cathy Love

BusinessHealthFitnessInterviews guestsExplicit
WebsiteRSS feed

Episodes

454

Latest episode

Aug 2026

Language

EN

About the show

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

Listen to episodes

60 recent
August 16, 202637 min

Small but Mighty — Grounded Values, Smart Systems and Revenue Diversity

Kate McMahon has built Kids and Co.Lab with intention from day one. As an occupational therapist, clinical supervisor and passionate inclusion advocate, Kate has created a business designed around excellent service, family life and the freedom to keep improving how things are done. In this episode, Kate joins Cathy to unpack how values show up in position descriptions, team conversations and service delivery, why she prioritised systems early, and how those systems helped the business continue through maternity leave. They also explore Kate’s approach to diverse revenue streams, from NDIS and private services to clinical supervision, training and specialist work, all while staying firmly connected to her niche expertise. And with Thriving Kids ahead, Kate shares a thoughtful perspective on inclusion, collaboration and the opportunities that may emerge as the sector changes. Topics covered on grounded values, smart systems and intentional growth: Know your whyListen to how Kate embeds values into team systems, one-on-ones, service delivery and everyday behaviours rather than leaving them sitting on the website. Systems that create freedomWhy building repeatable systems early helped Kate create team autonomy, step away for maternity leave and build a business that works around family life. Diversifying without losing your niche How Kids and Co.Lab has expanded into supervision, training and other revenue streams by leveraging specialist expertise rather than simply adding more services. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join us for The Opportunity Pathway Masterclass on 25th AugustConnect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 9, 202632 min

Revenue Diversification – Building Beyond Therapy and Thriving Kids

In this episode, Layland Webb and Cathy Love get candid and unfiltered about revenue diversification for Allied Health businesses. They discuss the looming impact of the Thriving Kids transition and ongoing NDIS pricing pressures, warning that a significant share of Allied Health providers could be out of business within 12–18 months if they don’t start planning now. Rather than sugarcoating the risks, they lay out why “wait and see” isn’t a strategy, and how business owners can start identifying real opportunities hiding in plain sight within their own teams and services. This episode explores how Allied Health businesses can move beyond selling therapy by the minute, uncover the capability already sitting within their teams and build revenue streams that are stronger, broader and less dependent on a single funding source. Topics covered on revenue diversification, mindset shifts, and strategic action: Revenue diversification: Where will your income come from?Assess how reliant your business is on current funding pathways and consider what would happen if referrals, plans or margins gradually declined. Building beyond therapy and traditional service modelsLook past discipline labels to identify the knowledge, skills and problem-solving capability that could be repackaged for new audiences and markets. Taking action before certainty arrives Explore why business owners need to challenge assumptions, plan for different scenarios and begin implementing rather than waiting for every reform detail. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Upcoming Masterclass – The Opportunity Pathway. Register today. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 2, 202640 min

Business Owner Identity, Niche Strategy and Leading Growth

Growing a business often requires growing into a new version of yourself.In this episode, Cathy speaks with Occupational Therapist and Owner, Jessie Ellis about the shift from clinician to director, leader and future-focused Allied Health Business Owner. Jessie shares how Skye Therapy evolved from a small experiment into a growing paediatric Allied Health business, including the bold move from a home studio into a clinic designed with room to expand.They explore the decision to niche around children’s attention, how that clarity now guides the business and why niching began to feel less risky than remaining broad. Jessie also reflects on strengthening systems, leading through unexpected team changes, preparing the business for maternity leave and building foundations that can support sustainable growth.Topics covered on business owner identity, niche strategy and leading growth:Business owner identity: Becoming intentional about who you are as a leader Jessie reflects on moving beyond her clinician identity and consciously growing into her role as a director, people leader and business owner.Niche strategy: Creating clarity around what the business does bestExplore why Sky Therapy chose to focus on children’s attention and how that niche is shaping its services, marketing, partnerships and business planning.Leading growth: Building foundations with room to growJessie shares the strategic decisions behind the new clinic, stronger systems and future service models that extend beyond traditional one-to-one therapy.P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

July 26, 202640 min

No Business Is Too Small for Smart Financial Governance

Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions. In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s narrow focus on billable KPIs and explore how lead indicators can create better performance, accountability and support for employees. The episode closes with a listener question about turning an informal business relationship into a clear commercial partnership. Topics covered on financial governance, forecasting and meaningful KPIs: Financial governance through uncertainty: Why NDIS reform, Thriving Kids, cancellations and workforce changes should be built into different financial scenarios. Budgeting and forecasting: How a budget sets the destination while regular forecasting helps business owners respond to what is actually happening. KPIs beyond billables: The difference between lead and lag KPIs, and why behaviour, client satisfaction and employee satisfaction also matter. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join the Thriving Providers: The S.E.C.U.R.E. Game Plan Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

July 19, 202643 min

Values, Sustainability and Advocacy in Allied Health Business

Kate Broderick is the Founding Director of Spot Therapy Hub, founder of Neuroway, and a dual-qualified occupational therapist and speech pathologist. Kate joins Cathy to discuss growing a three-site Allied Health business while keeping neurodiversity-affirming values and trauma-informed care at its core. She shares why values must be supported by strong operations, commercial awareness and an aligned leadership team. They also explore accessible parent education, the uncertainty surrounding Thriving Kids and the growing need for Allied Health professionals to advocate for their clients, businesses and profession. Topics covered on values-led leadership, inclusive services and Allied Health advocacy: Values-led business sustainability – Why purpose and passion must be backed by strong governance, systems and commercial discipline. Neurodiversity-affirming services – How Kate’s clinical, parenting and lived experience shaped Spot Therapy Hub, Neuroway and her wider community work. Thriving Kids and advocacy – The potential role of parent coaching, concerns about access to quality support and why Allied Health professionals need to speak up together. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us for our upcoming Masterclass – Thriving Providers: The S.E.C.U.R.E. Game PlanConnect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

July 12, 202638 min

Pay Rises, Performance and Business Sustainability

In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for an insightful conversation about one of the most challenging topics for Allied Health Business Owners: making confident decisions about pay rises. Rather than relying on industry norms or blanket annual increases, Cathy and Layland explore why salary decisions should be guided by business performance, financial capacity, and individual contribution. Together, they unpack how to move beyond a one-size-fits-all approach to salary reviews, offering valuable perspectives on balancing fairness, rewarding performance, and protecting the long-term sustainability of your business. Topics Covered Salary Reviews – Why annual pay rises shouldn’t be automatic and how to approach them strategically. Business Sustainability – Understanding what your business can realistically afford before making remuneration decisions. Performance-Based Pay – Recognising and rewarding high performers without treating every employee the same. Financial Planning – Using data, forecasting, and business metrics to make confident pay decisions. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

July 5, 202645 min

Paediatric OT Business Growth, Playful Learning and POTCA

In this episode, Cathy Love speaks with Rebecca Lockyer, Occupational Therapist and founder of Little Therapies on the Sunshine Coast. Rebecca shares the story of growing her paediatric OT practice from a mobile start-up launched just three weeks before COVID into a clinic-based, multidisciplinary Allied Health team. This conversation explores paediatric OT business growth, clinician-to-business-owner identity, team leadership, supervision, professional development, NDIS revenue diversification and the creation of Paediatric OT Conference Australia, also known as POTCA. Rebecca speaks honestly about the lessons learned through fast growth, business partnership, ethical profit, marketing confidence and building learning experiences that feel practical, playful and deeply connected to the Australian paediatric OT community. Topics covered on paediatric OT business growth, revenue diversification and POTCA: Paediatric OT business growth – Rebecca shares how Little Therapies grew from a COVID-era mobile start-up into a clinic-based team, shaped by stronger systems, values and sustainable decisions. Revenue diversification – Rebecca explores expanding beyond NDIS therapy into supervision, professional development, educator talks and report support, while staying grounded in quality and purpose. The Paediatric Occupational Therapy Conference Australia (POTCA) – Rebecca explains the vision behind Paediatric OT Conference Australia and why she wanted to create a professional development experience that brings Australian paediatric OTs together through practical learning, community, playfulness and meaningful connection. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

June 28, 202644 min

Sole Traders, Tax Flow and Smarter Financial Admin

In this episode, Cathy Love speaks with Karan Anand from Hnry about the financial admin load that sits behind self-employment, sole trading and running an Allied Health business. Karan explains how Hnry supports sole traders with income flow, tax calculations, GST, expenses, invoicing, BAS and tax returns, while keeping the process simple enough for business owners who would rather spend their time with clients, family or building the business. The conversation explores why Allied Health has become such a strong part of the self-employed economy, particularly with the rise of NDIS work, contracting and portfolio-style careers. Karan also shares data from the Hnry Sole Trader Pulse, including the reality that healthcare sole traders spend around eight hours a week on financial admin. Topics covered on sole trader tax, financial admin systems and cash flow confidence: Sole trader tax – The hidden admin load behind self-employment, and why Allied Health sole traders need clearer systems around tax, GST, expenses and reporting. Financial admin systems – Why good habits matter from the beginning, especially when managing invoices, receipts, payments and EOFY preparation. Cash flow confidence – How Hnry can work alongside platforms like Splose or Halaxy to support tax flow, payments and financial admin behind the scenes. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

June 21, 202642 min

Budget Signals and the Next Season of Allied Health Business

This is a timely conversation about what the federal budget is signalling for Allied Health Business Owners. This episode is a business conversation about what owners need to notice, question and prepare for as NDIS reform, Thriving Kids, tax changes, workforce movement and government decision-making continue to reshape the sector. Cathy and Layland discuss why this season requires more than clinical quality and a strong reputation. Allied Health businesses now need sharper financial discipline, stronger governance, clearer operations, compliance readiness, workforce strategy and owner-level thinking. Topics covered on budget signals, NDIS reform and business readiness: Budget signals – Layland explains why the federal budget does not give every answer, but it does show where government attention, pressure and future decisions may be heading. NDIS reform and Thriving Kids – Explore how reform, foundational supports and state-based procurement could reshape private Allied Health business models. Business structure and financial discipline – The episode looks at tax changes, succession planning, workforce movement, governance, operations and why owners need to think beyond day-to-day clinical delivery. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

June 14, 202644 min

Burn In, Not Out – Boundaries, Burnout and Occupational Alignment

In this episode, we welcome back Occupational Therapist, Allied Health Business Owner and Founder of the OT Lifestyle Movement, Rhiannon Crispe.Lovely Rhiannon shares the story behind the Burn In Model, a contemporary framework created to help clinicians, teams and everyday humans understand what fuels their inner fire, what dims it, and what boundaries are needed to protect it.This conversation moves through burnout, compassion fatigue, toxic systems, professional identity, creativity, parenting, business ownership and the deep need for occupational alignment in a sector experiencing enormous change.Topics covered on burnout, the Burn In Model, and boundaries:Burnout beyond the individual – Rhiannon explores burnout as more than personal stress, unpacking the role of systems, workload, environment and emotional load in Allied Health.The Burn In Model – A practical and visual framework for understanding what fuels our inner flame, what dims it, and what helps clinicians stay connected to meaningful work.Boundaries and occupational alignment – A grounded conversation about protecting energy, rebuilding boundaries and staying aligned with work, life and values during sector change.P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.auConnect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

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