Allied Health Business Brilliance

Hosted by Cathy Love

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457

Latest episode

Aug 2026

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About the show

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

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60 recent

September 27, 202632 min

Rerun: Project Management for Allied Health Business Owners – Turning Ideas Into Action

A strong culture is not just about how a team feels. It is also about how people work together, communicate, learn and follow through. In this rerun episode, Cathy Love chats with Regina Jean-Francois about the systems, project management habits and team mindset that help turn ideas into action. They explore how clear workflows create accountability, why everyone needs to contribute to the system, and how a growth mindset helps teams adapt to new ways of working. Topics covered on inspiring culture, accountability and systems: Shared accountability – Why every team member needs to understand their role and deliver their part. Systems that support people – How clear workflows reduce confusion and keep work moving across a remote team. A culture of learning – Why willingness to learn, adapt and persist is essential as businesses grow. A great culture is not built separately from your systems. It shows up in how your team works together every day. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join our upcoming Masterclass . Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

September 20, 202643 min

Pilot Projects: Turning Good Ideas Into Smart Action

Got a good idea that has been sitting on your mind for months? This episode is about testing it before you overthink it. Download The Pilot Project Builder to help shape your idea, challenge assumptions and decide what needs to be tested first. In this episode of Allied Health Business Brilliance , Cathy Love and Layland Webb unpack how pilot projects can help business owners test demand, pricing, delivery and commercial viability before making a bigger investment. Topics covered on pilot projects, commercial viability and smart experimentation : Test before you build – Start small and learn before committing heavily. Measure what matters – Test demand, pricing, profitability, team capacity and systems. Know when to continue or stop – Set clear success, tweak and no-go criteria. The challenge? What is the smallest pilot project you can run in the next 30 days? Resources Mentioned Download The Pilot Project Builder and start putting your idea to the test. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for our upcoming Masterclass – Beyond the Basics with splose . Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

September 13, 202646 min

Flying Allied Health Further – Access, Scale and Resilience

What happens when you combine physiotherapy, aviation and a very strong entrepreneurial streak? For Kennedy Lay, it became a completely different way of delivering Allied Health. As Founder and CEO of Fly2Health Group, Kennedy leads a multidisciplinary team delivering services across regional and remote Australia. It is a business model that brings together aircraft, clinicians, logistics, clinical governance and a very clear purpose: taking healthcare to communities where access can otherwise be incredibly limited. In this episode of Allied Health Business Brilliance , Cathy talks with Kennedy about what it takes to grow an unconventional Allied Health business without losing consistency, quality or purpose. Topics covered on regional access, scaling with strong systems and business resilience : Regional access – How Fly2Health is helping reduce geography as a barrier to Allied Health services across rural and remote Australia. Scaling with strong systems – The leadership structure, clinical governance and operational consistency needed as an Allied Health business grows. Business resilience – Why Allied Health Business Owners need to stay adaptable through NDIS reform, funding changes and an evolving service landscape. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join our upcoming Masterclass this month! Find out more at our website. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

September 6, 202645 min

Rerun: Theratrak – Breaking Barriers in Allied Health

What happens when an Occupational Therapist identifies a problem in daily workflow and creates a solution that has the potential to change how therapy is delivered? In this rerun episode, Laura Simmons , Occupational Therapist, founder and CEO of Theratrak , explored how technology can help bridge the gap between therapy sessions while supporting clinicians, families and clients. What began as a simple way to share therapy activities with families has evolved into a platform designed to make therapy more accessible, engaging and connected. Laura shared the journey behind Theratrak, the role of gamification and collaboration in therapy, and how technology can help clinicians create more sustainable ways of delivering care. Topics covered include: Making therapy more engaging – How gamification and interactive tools can help clients stay motivated and engaged with therapy between sessions. Connecting families and clinicians – How real-time communication and journaling can give families a greater role in the therapy process while helping clinicians stay informed. Breaking down barriers to access – Exploring how technology can support therapy beyond the clinic and create greater accessibility for clients and families. Building sustainable therapy models – How Allied Health businesses can use technology to reduce administrative pressure, support their teams and extend their impact. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 30, 202644 min

People First – Building, Leading and Letting Go in Allied Health

When is the right time to let go? Beth Dermer is an occupational therapist and founder of DOTS Allied Health. She also built and scaled Squish Kids Occupational Therapy, a business she recently sold after pouring into it for 15 years. In this episode, Cathy and Beth unpack the realities behind that journey. From learning how to delegate and building systems that work without you, to finding the right people and navigating the surprisingly demanding process of selling a business. But the conversation goes well beyond business mechanics. Beth shares her deep commitment to clinical supervision, supporting new and recent graduates and protecting the joy of the profession. She reflects on the increasing commercialisation of Allied Health, workforce burnout and why business owners need to keep people and quality service at the centre of what they build. Beth talks candidly about the strange process of stepping away, recognising the impact made along the way and turning her attention to what comes next. Topics covered on people-first leadership, business transition and workforce sustainability : People-first leadership The strongest Allied Health businesses start with the right people, meaningful work, and a team that genuinely enjoys being there. Building a business that works without you The systems, delegation and people management lessons Beth learned while growing two businesses, plus what surprised her about preparing and selling Squish Kids. Protecting the Allied Health workforce Beth shares her concerns about burnout, high KPIs and commercialisation, and why quality supervision and support will be critical as the sector continues to change. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us as a podcast guest by emailing podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 23, 202636 min

The Mindset of a Change Ready Business

Waiting for certainty is not a business strategy. In this fireside chat, Cathy Love and Layland Webb unpack why being change ready is becoming non-negotiable for Allied Health business owners. With NDIS, Thriving Kids and aged care reforms reshaping the sector, change is not limited to the big external shifts. Markets change. Clients change. Teams change. Systems change. And businesses need to keep moving with them. Cathy and Layland explore how to make intentional change part of business as usual, without exhausting yourself or your team. They discuss assessing downstream impacts, communicating the why, building team buy-in and using change champions to help new ways of working actually stick. Because staying still is not really standing still. As Layland puts it, stagnation can quickly become a slow downward drift. Topics covered on change readiness, team buy-in and business adaptability : Change readiness: Build the muscle before you need it Why business owners need to become more comfortable with change, continuous improvement and making decisions before every detail of the future is known. Team buy-in: Communicate change so it weaves into your culture Clear communication, thoughtful planning and the right change champions can reduce resistance and make change part of your business culture. Business adaptability: Think like a director, not just a clinician Why owners need protected time to work on and beyond the business, understand what is changing around them and make decisions based on what the business needs next. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in The Opportunity Pathway Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 16, 202637 min

Small but Mighty — Grounded Values, Smart Systems and Revenue Diversity

Kate McMahon has built Kids and Co.Lab with intention from day one. As an occupational therapist, clinical supervisor and passionate inclusion advocate, Kate has created a business designed around excellent service, family life and the freedom to keep improving how things are done. In this episode, Kate joins Cathy to unpack how values show up in position descriptions, team conversations and service delivery, why she prioritised systems early, and how those systems helped the business continue through maternity leave. They also explore Kate’s approach to diverse revenue streams, from NDIS and private services to clinical supervision, training and specialist work, all while staying firmly connected to her niche expertise. And with Thriving Kids ahead, Kate shares a thoughtful perspective on inclusion, collaboration and the opportunities that may emerge as the sector changes. Topics covered on grounded values, smart systems and intentional growth: Know your why Listen to how Kate embeds values into team systems, one-on-ones, service delivery and everyday behaviours rather than leaving them sitting on the website. Systems that create freedom Why building repeatable systems early helped Kate create team autonomy, step away for maternity leave and build a business that works around family life. Diversifying without losing your niche How Kids and Co.Lab has expanded into supervision, training and other revenue streams by leveraging specialist expertise rather than simply adding more services. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us for The Opportunity Pathway Masterclass on 25th August Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 9, 202632 min

Revenue Diversification – Building Beyond Therapy and Thriving Kids

In this episode, Layland Webb and Cathy Love get candid and unfiltered about revenue diversification for Allied Health businesses. They discuss the looming impact of the Thriving Kids transition and ongoing NDIS pricing pressures, warning that a significant share of Allied Health providers could be out of business within 12–18 months if they don’t start planning now. Rather than sugarcoating the risks, they lay out why “wait and see” isn’t a strategy, and how business owners can start identifying real opportunities hiding in plain sight within their own teams and services. This episode explores how Allied Health businesses can move beyond selling therapy by the minute, uncover the capability already sitting within their teams and build revenue streams that are stronger, broader and less dependent on a single funding source. Topics covered on revenue diversification, mindset shifts, and strategic action: Revenue diversification: Where will your income come from? Assess how reliant your business is on current funding pathways and consider what would happen if referrals, plans or margins gradually declined. Building beyond therapy and traditional service models Look past discipline labels to identify the knowledge, skills and problem-solving capability that could be repackaged for new audiences and markets. Taking action before certainty arrives Explore why business owners need to challenge assumptions, plan for different scenarios and begin implementing rather than waiting for every reform detail. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Upcoming Masterclass – The Opportunity Pathway . Register today. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

August 2, 202640 min

Business Owner Identity, Niche Strategy and Leading Growth

Growing a business often requires growing into a new version of yourself. In this episode, Cathy speaks with Occupational Therapist and Owner, Jessie Ellis about the shift from clinician to director, leader and future-focused Allied Health Business Owner. Jessie shares how Skye Therapy evolved from a small experiment into a growing paediatric Allied Health business, including the bold move from a home studio into a clinic designed with room to expand. They explore the decision to niche around children’s attention, how that clarity now guides the business and why niching began to feel less risky than remaining broad. Jessie also reflects on strengthening systems, leading through unexpected team changes, preparing the business for maternity leave and building foundations that can support sustainable growth. Topics covered on business owner identity, niche strategy and leading growth : Business owner identity: Becoming intentional about who you are as a leader Jessie reflects on moving beyond her clinician identity and consciously growing into her role as a director, people leader and business owner. Niche strategy: Creating clarity around what the business does best Explore why Sky Therapy chose to focus on children’s attention and how that niche is shaping its services, marketing, partnerships and business planning. Leading growth: Building foundations with room to grow Jessie shares the strategic decisions behind the new clinic, stronger systems and future service models that extend beyond traditional one-to-one therapy. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

July 26, 202640 min

No Business Is Too Small for Smart Financial Governance

Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions. In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s narrow focus on billable KPIs and explore how lead indicators can create better performance, accountability and support for employees. The episode closes with a listener question about turning an informal business relationship into a clear commercial partnership. Topics covered on financial governance, forecasting and meaningful KPIs : Financial governance through uncertainty : Why NDIS reform, Thriving Kids, cancellations and workforce changes should be built into different financial scenarios. Budgeting and forecasting : How a budget sets the destination while regular forecasting helps business owners respond to what is actually happening. KPIs beyond billables : The difference between lead and lag KPIs, and why behaviour, client satisfaction and employee satisfaction also matter. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join the Thriving Providers: The S.E.C.U.R.E. Game Plan Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.