Let's Talk Pricing Podcast

Hosted by The Professional Pricing Society

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Latest episode

Oct 2026

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EN-US

About the show

The Professional Pricing Society’s mission is to nurture a growing community of pricing professionals committed to disseminating pricing expertise throughout the business world. In short, we connect great ideas with great people. Learn about our MANY resources for pricing professionals globally and membership opportunities at pricingsociety.com.

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60 recent

October 22, 2026Episode 647 min

Pricing Strategy Sprint: Turning AI Into Action

AI is creating new possibilities for pricing, but knowing where to start and how to turn those possibilities into business results is another challenge entirely. In this episode of Let's Talk Pricing , PPS President Kevin Mitchell welcomes Kiran Gange, Founder & CEO of RapidPricer; Saloni Vastani, Managing Partner at Intellisiv and Professor at Emory University; and Danilo Zatta, Senior Partner at Implement Consulting Group. Together, they explore what it takes to make AI work for pricing, starting with a real business challenge. They discuss identifying opportunities where AI can create value, defining a strategy, measuring success, and building an implementation plan that leadership can support. The conversation also offers a preview of their hands-on Pricing Strategy Sprint workshop at profitABLE26 Atlanta, where participants will work through their own pricing challenges and develop a Pricing Implementation Brief to take back to their organisations. Learn more about profitABLE26 Atlanta, October 27–30, at www.pricingsociety.com

September 24, 2026Episode 52 min

Bonus: Atlanta Is Calling. Kevin Mitchell Has a Message for Pricers

PPS President Kevin Mitchell has a quick message for the pricing community about what’s waiting for you at profitABLE26 Atlanta, October 27–30. Hear why Kevin believes now is the time to invest in pricing, your team, and your own development, and why he hopes you’ll join us in Atlanta. ⏰ Early bird pricing ends September 25th at 11:59 PM EDT. Register now to lock in your savings: pricingsociety.com/profitable26atl

August 5, 2026Episode 445 min

Why "We've Moved to Value-Based Pricing" Usually Isn't True — And What Actually Closes the Gap

Most organizations say they've adopted value-based pricing. But when it's time to price the next deal, many sales teams still default to cost-plus. In this episode of Let's Talk Pricing, Kevin Mitchell sits down with Gaurav Dawar, Senior Manager, Pricing & Revenue Management at WillScot, to explore why that gap exists and what it takes to make value-based pricing the default in everyday commercial decisions. Drawing from a real-world implementation at WillScot, Gaurav shares practical lessons on estimating willingness to pay from transaction behavior, delivering pricing guidance sales teams can actually use, and measuring whether those recommendations improve business outcomes. In this episode, you'll learn: Why many organizations never fully transition from cost-plus pricing. How transaction data can provide a more practical estimate of willingness to pay. Why pricing ranges are often more effective than a single recommended price. The role explainability plays in sales adoption. Lessons learned from implementing value-based pricing at scale. Where pricing is headed over the next several years.

March 18, 2026Episode 333 min

Everything but the Price: How Human Behavior Shapes Pricing Decisions

Pricing isn’t just about numbers. While models, margins, and optimization often take center stage, the most powerful forces shaping pricing decisions are human—how customers perceive value, how decisions are made, and what ultimately drives willingness to pay. In this episode of Let’s Talk Pricing , we’re joined by Jenny Millar, Founder and CEO of Untapped Pricing and co-author of The Pricing Sprint . Drawing on her experience leading pricing strategy at eBay across eleven European markets, Jenny shares how behavioral science is reshaping the way organizations approach pricing. We explore: Why pricing is often treated as a technical exercise—and what’s missing How human behavior influences pricing outcomes more than data alone Why companies consistently leave value on the table What it takes to build a more collaborative, evidence-driven pricing process How pricing teams must evolve in a more data-driven, customer-centric world If you’ve ever felt that pricing decisions don’t always follow logic, this conversation will change how you think about the role of behavior in pricing strategy.

March 5, 2026Episode 256 min

From Winning the Deal to Winning the Customer: AI, Decision Intelligence, and the Future of B2B Pricing

Guest: Josh Bardell, Principal of Global Industries, Conga Many pricing organizations have historically optimized around one objective: winning the deal. But as technology, buying behavior, and data capabilities evolve, leading companies are beginning to rethink what pricing success actually looks like. In this episode of Let’s Talk Pricing , Josh Bardell joins Kevin Mitchell to explore how AI-powered pricing and decision intelligence are helping B2B organizations move beyond transactional thinking toward maximizing customer lifetime value. The conversation examines how advances in neural networks and AI agents are enabling pricing teams to generate more dynamic, real-time offers while aligning pricing decisions with long-term customer engagement. Along the way, Josh shares practical perspectives from industries including airlines, retail, distribution, and manufacturing. Topics discussed include: Why focusing only on “winning the deal” can limit long-term profitability How pricing teams can shift toward a customer lifetime value mindset What neural networks have changed about AI-driven pricing models How AI agents enable real-time, optimized offers for digital-native buyers The evolving role of rebates, subscriptions, and engagement-based pricing tactics Where pricing leaders should start when adopting AI-driven decision intelligence What capabilities will define high-performing pricing teams in the coming years This episode offers a practical look at how pricing strategy is evolving as AI capabilities mature and customer expectations change.

February 25, 2026Episode 138 min

From Pricing Analyst to Strategic Advisor: Why Technical Excellence Isn’t Enough

Many pricing professionals don’t struggle because their analysis is wrong — they struggle because their insights don’t travel. In the first new episode of 2026, Kevin Mitchell sits down with Claire Wang, pricing strategist and influence expert, to explore the shift from technical excellence to strategic influence. Pricing teams are often analytically strong. They build rigorous models, validate assumptions, and produce sound recommendations. Yet too often, those recommendations stall — not because they lack logic, but because they fail to gain buy-in across functions and decision-makers. Claire shares why influence is not persuasion or authority — but a skill rooted in relevance, translation, clarity, and consistency. Drawing from her upcoming book The Price of Influence , she explains: Why technically correct recommendations often fail to land What separates an analyst from a strategic advisor How pricing professionals can influence decisions without formal authority Why influence, like pricing, depends on perceived value What high-performing pricing leaders will need in increasingly complex organizations If you’ve ever felt that your pricing insights deserved more traction than they received, this episode will challenge how you think about influence — and show you that it’s a learnable capability, not a personality trait.

December 17, 202523 min

From Then to Next: How Pricing Is Evolving—and Why It Matters

In this special episode of Let’s Talk Pricing , PPS President Kevin Mitchell reflects on a year of profound change across the pricing profession. From shifting market dynamics and rising complexity to the growing influence of AI, data, and cross-functional leadership, Kevin explores how pricing roles, expectations, and capabilities are evolving in real time. Looking ahead, he shares his perspective on what pricing professionals must focus on next—where opportunities are emerging, where risks remain, and how the discipline is positioning itself as a critical driver of enterprise value. Whether you’re early in your pricing career or shaping strategy at the leadership level, this episode offers timely insights into where pricing has been—and where it’s headed.

November 5, 202541 min

AI & Analytics in Retail Pricing

In this episode of Let’s Talk Pricing , PPS President Kevin Mitchell sits down with Kiran Gange, Founder and CEO of RapidPricer , to explore how AI and analytics are transforming retail pricing across Europe and beyond. With nearly two decades of experience in retail, Kiran shares his perspective on how automation, data, and ethical AI are reshaping the way pricing teams forecast demand, manage promotions, and stay compliant in a rapidly evolving environment. They discuss practical strategies for integrating AI into pricing workflows, balancing human intuition with algorithmic precision, and ensuring innovation doesn’t come at the expense of compliance. How AI and analytics are changing retail pricing and promotions Balancing automation with human judgment in pricing decisions Practical approaches to improve demand forecasting Real-world examples of AI-driven pricing success Navigating VAT, GDPR, and ethical AI in European markets Building compliance-ready pricing frameworks How non-technical professionals can start with AI and analytics What’s next for retail pricing innovation Kiran Gange is the Founder and CEO of RapidPricer, headquartered in Amsterdam. With nearly 20 years of experience in retail pricing and analytics, Kiran has helped retailers across Europe and beyond use data and AI to optimize decisions, improve margins, and create smarter pricing systems. He’ll also be leading the workshop AI & Analytics in Retail Pricing at PPS profitABLE: Barcelona, this December.

October 16, 202532 min

Forget What You Knew About Pricing

What happens when the pricing playbook you’ve relied on no longer works? In this episode of Let’s Talk Pricing , PPS President Kevin Mitchell sits down with Christina Wirth, CPP, Managing Director and Head of Pricing & Commercial Enablement at KPMG US, to explore what it really means to “forget what you knew about pricing.” With over 20 years of experience driving pricing transformation across global professional services firms, Christina shares: The legacy pricing habits holding companies back—and why they persist How leaders can dismantle outdated models to unlock new value The disruptive role of Generative AI and the rise of Outcome-Based Pricing at Scale Where human judgment still matters in an algorithmic world Her roadmap for leading successful pricing transformations Christina also gives a sneak peek into her upcoming profitABLE25 Las Vegas keynote, where she’ll challenge pricing leaders to rethink what’s possible.

September 26, 202541 min

Building Growth and Profitability Through Pricing Centers of Excellence

In this episode of Let’s Talk Pricing , host Kevin Mitchell (President of PPS) sits down with Patience Mutiso, MBA, CPP , Partner in Strategy, Pricing, and Revenue Growth Management at Elladon Consulting Services and a member of the PPS Board of Advisors. With over 30 years of experience helping businesses “get value right,” Patience shares her insights on building sustainable pricing capabilities that drive transformation and growth. 🎙️ Key topics include: What it means to “get value right” and why it matters today The concept of Pricing (Revenue) Centers of Excellence and how they anchor profitable growth Practical steps and building blocks for establishing a PCoE The human side of pricing leadership: critical skills beyond analytics Lessons learned from guiding organizations through transformation How the discipline of pricing has evolved—and where it’s headed next Patience will also be a keynote speaker at PPS profitABLE25 in Las Vegas, October 21–24 , where she’ll present “Pricing (Revenue) Centers of Excellence: Building Growth and Profitability Cornerstones.” 👉 Don’t miss her keynote—register now at pricingsociety.com/ppslv25