How to Diagnose Your Cleaning Business Health in 30 Minutes
Is your cleaning business actually healthy, or are you just staying busy?Most commercial cleaning and janitorial business owners confuse the two. In this episode, Mark Anderson, Sharon Cowan CBSE, and Edwin Eaton walk you through a 5-area diagnostic framework you can run on your own business today to find out exactly where you stand, and what to fix first.What we cover:✅ Cash flow: are you getting paid on time, or just getting paid eventually?✅ Profitability: your gross margin should be between 45-55% - do you know yours?✅ People: your 90-day retention rate and what your call-out numbers really tell you✅ Operations: are jobs getting done right without you being there?✅ Sales pipeline: if your biggest account left tomorrow, what would replace it?As Mark puts it: "You cannot build a better business if you do not know what is broken."Whether you are doing $300K or $2M a year, these five areas are measurable, actionable, and critical to the long-term health of your company.📌 Subscribe so you do not miss the deep-dive episodes on each of these five areas.🔗 Connect with Sharon Cowan / CBCG: https://cleaningbusinessconsultinggroup.com🔗 Connect with Edwin Eaton / Cinch Janitorial Software: https://cleancinch.com🔗 Blueprint Janitorial Coaching: https://blueprintjanitorial.com🔗 Connect with Mark Anderson / TPGI: https://tpginow.comSTAY CONNECTED:YouTube: @PolishingProfitsInstagram: Polishingprofits_podcastFacebook: Polishing Profits PodcastTikTok: polishing.profitsChapters:0:00 Is your cleaning business healthy or just busy?1:00 The 5-area diagnostic framework2:30 Area 1: Cash flow check5:00 Area 2: Profitability and gross margin8:30 Area 3: People and retention11:30 Area 4: Operations check13:00 Area 5: Sales pipeline16:00 Deeper dive: pulling your 90-day bank statements20:00 Gross margin breakdown: what goes into COGS25:00 People check: 90-day retention and call-out rates27:00 Operations: inspections and client pulse checks30:00 Pipeline: what is actually waiting for an answer?35:00 Call to action and closingABOUT THE HOSTS:Edwin Eaton is the owner of iPro Building Services, a multi-state janitorial company honored three times on the Inc. 5000 list. He is also the founder of Cinch Janitorial Software and host of the Built After Hours podcast.Sharon Cowan, CBSE is the Chairman and President of Cleaning Business Consulting Group (CBCG), a results-oriented consulting firm with 30 years of janitorial industry experience. She is a published author, industry speaker, and Forensic Expert in the Janitorial Industry.Mark Anderson has spent 50 years building, scaling, and successfully exiting cleaning and facilities service businesses, including an eight-figure company and a seven-figure franchise organization.#cleaningbusiness #janitorialbusiness #commercialcleaning #cleaningcompany #businesshealth #cashflow #cleaningbusinesstips #polishingprofits #cleaningpodcast
