Pay Attention

Hosted by Tal Miller

Business

Website RSS feed

Episodes

Latest episode

Oct 2024

Language

EN-US

About the show

"The worst thing that can happen to a business is to have its cashflow stopped. Cashflow is the backbone of a business, and if it stops, your business is at risk. As a business owner, you look to build a strong backbone—you need to be able to sit on the beach over a beer and think about how to grow your business, not how to fix it." This is a quote from a business owner that experienced business processing account termination. Hosted by Tal Miller, Fibonatix's CEO, in this podcast series, we provide all the information you need to know on how the right payment processing solution can grow your business.

Listen to episodes

16 recent

November 5, 202620 min

Beyond Chargebacks: Understanding Visa VAMP

In this episode of Pay Attention by Fibonatix , Daniel and Maya take a closer look at Visa's Acquirer Monitoring Program (VAMP), explaining how fraud reports and disputes are measured, what merchants should be monitoring, and how to take a more proactive approach to payment performance. We also explore Mastercard's Scam Merchant Monitoring Program (SMMP) and how it differs from VAMP. In this episode, we cover: How the Visa VAMP ratio works Why chargebacks alone don't tell the full story Common misconceptions about payment monitoring How merchants can identify underlying issues The key differences between Visa VAMP and Mastercard SMMP Five practical steps merchants can take Learn more at www.fibonatix.com Programme requirements may change. Always refer to the latest official Visa and Mastercard documentation.

October 16, 2024Episode 437 min

Season 2 - Episode 4: The Essential Role of Payment Service Providers

🎙 Our latest podcast episode is out, and it's packed with insights and tips! 🚀 Join our hosts Tal Miller , Fibonatix's CEO, and Chris Algie , Fibonatix Head of Sales, as they dive into "The Essential Role of Payment Service Providers" in our newest episode. 💡 What can you expect? - A comprehensive understanding of what a PSP is and the services they provide. - Insights into how PSPs can help merchants grow their businesses. - An overview of different types of PSPs, along with their pros and cons. Listen to our podcast now and enhance your understanding of payment service providers. 🔥

July 15, 2024Episode 336 min

Season 2 - Episode 3: Understanding Interchange Fees - A Simple Guide to Pricing in Payments

Join Tal Miller, CEO of Fibonatix, in an enlightening episode of our podcast series where we delve into the intricate world of interchange fees and merchant pricing. This episode features Kirill Lisitsyn, CEO and co-founder of TORUS, a pioneer in revolutionising how card issuers and acquirers handle fees and profitability with Visa and Mastercard. In this episode, Tal and Kirill unveil the secrets and misconceptions surrounding merchant pricing. They expose the realities and clear up the confusion, providing merchants with a clear and unbiased understanding of the fees they pay. Merchants often struggle to comprehend the intricacies of their fees due to a lack of transparent and detailed information. Tal and Kirill not only explain these complexities but also share their expert insights on the current state and future of interchange fees and merchant pricing. Tune in to gain invaluable knowledge and empower yourself with the clarity you need to navigate the financial landscape of your business.

April 21, 2024Episode 222 min

Season 2 - Episode 2: Decoding Data: Gain Deeper Insights into Your Business

In this engaging session, Tal and Liron dive into the transformative power of data in today’s business landscape. They discuss practical strategies for collecting, analysing, and interpreting data to make informed decisions that drive success. Listeners will learn how to leverage data to understand customer behavior, improve operational efficiencies, and innovate product offerings. Whether you’re a startup entrepreneur or an executive at an established company, this episode will equip you with the tools and knowledge to use data as a strategic asset.

March 3, 2024Episode 123 min

Season 2 - Episode 1: Exploring the Future Trends of 2024

Join us for a special episode of 'Exploring the Future Trends of 2024', hosted by Tal Miller, CEO of Fibonatix, marking our much-anticipated return for Season 2! In this episode, we dive deep into the expected trends and shifts within the financial landscape of 2024, focusing particularly on the evolving challenges and innovations in the payment world. This episode is a must-listen for industry professionals looking to stay ahead of the curve. We're not just stopping here – stay tuned for more insightful content as we continue our journey. The podcast is available in both audio and video formats on our YouTube channel!

October 7, 2021Episode 1123 min

Episode 11: What is Fraudulent Transaction and How A Business Should Handle Fraud Report?

This is the third episode in the chargeback series of episodes, an important episode for every business! Although it is common to think that every fraud report will end up being a chargeback, this is not always the case. In this episode, Tal covers the topic of fraud from every angle, the misconception, and confusion between fraud and chargeback and explains why fraudulent transaction does not have a direct implications on the business. He also explains what is a fraud-to-sales ratio, how to calculate it, and what is the solution to fight fraudulent transactions.

August 30, 2021Episode 1029 min

Episode 10: How to Handle Chargebacks and What are The Common Chargeback Ratios?

In the second part of the chargeback series, Tal is getting into the core of chargebacks in your business, how you should handle them, what you can do about them and he also explains what are the common chargeback calculations and ratios you should measure while monitoring the risk of your business. This is a must-hear episode for every business!

August 5, 202129 min

Episode 9: Introduction to Chargebacks

This episode is the first out of a series of chapters discussing chargebacks. In this episode, Tal explains what was the route of creating the chargeback mechanism, how this has evolved, and what are the consequences of it 50 years later.

July 8, 2021Episode 856 min

Episode 8: What Makes a Good PSP?

This episode is a special experimental one. We wanted to see what will happen when we cram twenty+ years of payments experience in a single episode and let it run wild. Join us on this epic voyage as Tal hosts Viktoria Soltesz, founder and CEO of consultancy PSP Angels for a conversation on what makes a good PSP

June 29, 2021Episode 723 min

Episode 7: How a Good PSP Can Help You Handle VUCA Situations?

We didn't want to do this episode, but you made us! In the days after our previous episode on VUCA, many of our listeners reached out and requested that we elaborate on ways in which PSPs can support businesses with VUCA situations. So, being the good listeners that we are, voila! In this episode, Tal shares examples of ways a good PSP can help you deal with Volatility, Uncertainty, Complexity, and Ambiguity. You might be surprised with the many ways a PSP has and the significant part it can take in providing you with what you need to overcome these kinds of situations.