Partnerships Unraveled

Hosted by Partnerships Unraveled

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Episodes

239

Latest episode

Jun 2026

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EN-US

About the show

The weekly podcast where we unravel the mysteries of partnerships and channel to help you become more successful.

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60 recent

June 16, 202640 min

Sam Valme - The secret power of channel evangelism

In this episode of Partnerships Unraveled, we sit down with Sam Valme, Channel Evangelism Director of Americas at AvePoint. Sam has spent 13 years at AvePoint moving through solution engineering, sales, partner program design, and MSP sales leadership, building the kind of institutional knowledge that made the channel evangelism role possible. This episode is about what that role actually is, and why it matters.Sam opens with the observation that drove the creation of his role: channel-first companies attend partner community events and understand intuitively how valuable those environments are, but no one makes it their full-time job. Everyone is focused on sales. Sam spent years making the internal case for awards ceremonies, road shows, and community activation events, always as a side activity. He eventually wrote the proposals, secured executive support, and the role became his own.What has he learned about building that community? Two things stand out. First, the community has to serve both the go-to-market side of a partner's house and the technical side. Decisions about technology adoption often sit with engineering teams. Any community that ignores that is missing the people who determine whether new solutions actually get implemented. Second, partners consume information differently. Some engage through LinkedIn groups, some through video, some through audio, some through newsletters. The answer is not to pick one and optimize for it, but to build for all of them and meet partners where they already are.Sam's measure of success, in year one and beyond, is influence: on pipeline, on revenue, and on new partner activation. Build it right, and the community becomes self-sustaining. That is the goal._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

June 11, 202636 min

Elisabeth De Dobbeleer & Jason Gallo - Cisco 360 Partner Program Deep Dive

In this episode of Partnerships Unraveled, host Rick van den Bosch sits down with Elisabeth De Dobbeleer, Senior Vice President of Global Programs, and Jason Gallo, Global Vice President of Partner Value Acceleration, both at Cisco. Together they walk through the design and launch of Cisco 360, the most significant overhaul of Cisco's partner program in more than two decades.The conversation opens with what made this the right moment to act. Cisco's existing program, despite being considered best-in-class, had been built up over 20 years through layers of additions and adjustments, and the complexity had become a genuine friction point for partners. Combine that with a market shifting toward lifecycle selling, an ecosystem that had diversified significantly, and AI changing both what customers need and how they buy, and the case for a new program built for agility became clear. Cisco 360 was designed to recognize both depth and breadth: partners who specialize in areas like security or AI, and partners who bring end-to-end value across the full Cisco portfolio.At the center of the program sits a Partner Value Index, a metric that defines partner value in terms of the outcomes delivered to customers. Building toward that metric required a genuine co-design process. Elisabeth and Jason describe how it grew from a small internal group of disruptive thinkers into a community of hundreds, with structured input from partners via the Partner Operations Advisory Board, open webinars, and a three-day working session in Dublin. The result was a program where partners felt genuinely heard, and a launch on January 25th that went remarkably smoothly.The work continues: advisor, developer, and distribution partner value indices are in development, Splunk integration is underway, and investment in the digital partner experience platform remains a central priority._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

June 9, 202628 min

Faraz Siraj - The Golden Doodle Effect

In this episode of Partnerships Unraveled, we sit down with Faraz Siraj, Vice-President of Global Channels & Alliances at Fortra. With 30 years in technology, 16 of them focused entirely on the channel, and experience at Cisco, RSA, Code42, and now Fortra, Faraz brings a long-range perspective on what makes channel programs actually work.Faraz opens with a framework that has guided his career: the Four T's. Technology comes first, because nothing in the channel works without a strong product. Transparency follows, chosen deliberately over "trust" because Faraz sees transparency as the active ingredient, the commitment to sharing wins, setbacks, and the full journey with your partners. Third is 3 Times growth, a number he describes as realistic and achievable in cybersecurity, especially with a portfolio as broad as Fortra's. The fourth T is Together, reflecting his belief that no vendor can effectively serve the modern threat landscape alone. Fortra does not do services and advisory. Partners do. That relationship is not a gap in the model but the heart of it.On the process of building a channel program, Faraz is direct: it takes time. His benchmark is three years, with 18 months as the minimum before meaningful results appear. He compares it to a body transformation, requiring consistent effort, small wins measured along the way, and patience with a long-term goal. The red flag he watches for most is treating partners as fulfillment, bringing them in at the end of a deal to sign paperwork. Real partnership means joining the sales cycle from the beginning, understanding what the partner needs in return, and building a relationship that lasts beyond the transaction.The energy that keeps Faraz going after three decades in this business: winning together. One-to-many beats one-to-one every time._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

June 4, 202626 min

Barry Russell - The open-source foundation of every AI partnership

In this episode of Partnerships Unraveled, we sit down with Barry Russell, Senior Vice-President of Partnerships at Anaconda. Barry helped build AWS Marketplace from a two-pizza team into a global business, spent time at Microsoft and several data-space startups, and has spent just over a year at Anaconda translating that experience into how AI solutions reach enterprise customers at scale.Barry opens with the principle he carried directly out of AWS Marketplace: remove as much friction as possible between where the customer is and the outcome they are trying to reach. At Marketplace, that meant letting customers try software quickly before committing to a multi-year contract. In the AI era, he sees the same dynamic: enterprises want to deploy agents fast, prove they deliver the outcome, and move confidently into production. Anaconda ensures that the open-source components developers use to build AI applications are secure by default, so teams can move from experimentation to production without hitting security roadblocks along the way.What is actually breaking between POC and production comes down to two things: system dependencies that work in a dev environment often do not match what production needs, and CISO teams flagging vulnerability concerns in open-source components. Anaconda addresses both by ensuring the assets a team uses in experimentation carry into production unchanged, with ongoing visibility into vulnerabilities. Barry draws a practical distinction: it is completely fine to discover that an AI application needs a different model or some adjustment. What organizations cannot afford is releasing agents carrying underlying security vulnerabilities. Getting the foundation right from the start is what makes fast, confident iteration possible.With 95% of the Fortune 500 already using Anaconda for data science and machine learning, the company arrives at the AI moment as a trusted workflow layer, ready to help customers close the gap between experimentation and production at the pace the market demands._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

June 2, 202623 min

Eltjo Hofstee - Unraveling the MSP to MIP journey

In this episode of Partnerships Unraveled, we sit down with Eltjo Hofstee, Global Sales Director at EasyDMARC. Eltjo joined nearly four years ago with a clear brief: build a scalable sales organization around a product with strong market fit. That journey has taken him deep into how MSPs grow, sell, and redefine the value they bring to end customers.Eltjo opens with a concept reshaping how EasyDMARC thinks about its partner program: the shift from managed service provider to managed intelligence provider. The idea, which Eltjo credits to Pax8, moves MSPs away from SLA-driven metrics toward a more proactive, data-informed advisory role. MSPs already sit on a significant amount of customer data, and using that data to get ahead of issues is what separates a vendor from a genuine partner. EasyDMARC's own program reflects this: the company now helps MSPs not just deploy DMARC, but find new customers and sell adjacent services.DMARC generates an XML report for every email sent from a protected domain, and those reports tend to reveal more than end users expect. Organizations that assume they are too small to be targeted routinely discover, once they set up DMARC, that their domain is being impersonated constantly. The data also surfaces shadow IT, such as a marketing tool sending emails from an unconfigured source. That ongoing visibility is what keeps EasyDMARC relevant after initial setup: MSPs can build a proactive early warning system that adds clear, measurable value to every end customer conversation.What ties it together is a shift in orientation: from fixing problems to anticipating them. That is where the MSP role finds its next level of relevance._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

May 26, 202630 min

Remco van Dijk - The benefits of an entrepreneurial channel mindset

In this episode of Partnerships Unraveled, we sit down with Remco van Dijk, Channel Leader for Northern Europe at Varonis. Remco joined Varonis to build the Northern European channel from the ground up.Remco opens with what the scale-up feeling inside a 20-year-old company actually looks like in practice. With no dedicated sales teams across Scandinavia and Finland when he arrived, the first task was building focus: fewer partners, deeper relationships, more business per partner. He explains how the right partner model depends on the product as much as the market. Varonis's data security platform suits a high-touch, co-sell approach. Interceptor, their email security solution, could support a distributor-led model with a far broader reseller base. His advice for any new channel leader: resist the urge to apply a familiar playbook. Start by listening, ask what partners need, and never be the “department of no” when a partner asks for something new.Cultural nuance shapes how that plays out across Northern Europe. In Sweden, partners often act as trusted advisors. If they haven't heard of Varonis, deals could stall before they start. The Netherlands runs more transactionally; Belgium leans on relationship and trust first. Remco's approach across all of them: think like a sales manager, treat your partners as your ears and eyes, and stay genuinely top of mind through consistent contact. Partners who work through a complete sales cycle together build something repeatable, and that depth is what separates a real channel program from a collection of one-off transactions.What holds it all together is simple: partnerships are human relationships first. The organizations that win in the channel show up consistently, navigate friction without panic, and invest genuinely in the people behind their partnerships._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

May 19, 202623 min

Kris Blackmon - Beyond campaigns: partner marketing unlocked

In this episode of Partnerships Unraveled, we sit down with Kris Blackmon, Director of Global Partner Marketing at AvePoint. Coming from channel journalism at The Var Guy and content leadership at Channel Futures before moving into her current role, Kris brings a perspective on partner marketing that's genuinely hard to find. Perspective that is built from years of watching the channel from every angle before stepping inside it.Kris opens by reframing what partner marketing actually is. Her remit at AvePoint spans enablement, the partner program, product marketing, and to-and-through execution. Her point is that you can't pull one lever in isolation. A strong campaign with a weak program behind it answers its own question. She also talks through how global strategy and regional field execution divide the work. Global sets direction and builds assets. Field teams localize, execute, and carry accountability for results in market. Sales alignment holds it all together. AvePoint's roadmap to 2030 gives that alignment a clear spine.The second half focuses on AvePoint's partner program redesign. The original tiered model rewarded revenue almost exclusively, a lagging indicator that told the team nothing about what actually built toward a sale. Eighteen months of design, piloting, and iteration produced a points-based program that rewards partners across certifications, co-marketing activity, lead generation, and more. Kris explains how clean data makes it possible to show partners concretely why deeper engagement leads to better outcomes for both sides, and why redesigning the partner portal UI was just as important as the program structure itself.The frontier she's most focused on: gaining real visibility into through-partner marketing activity before deal registration arrives._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

May 12, 202627 min

Razvan Todor - The secret power behind cybersecurity at scale

In this episode of Partnerships Unraveled, we sit down with Razvan Todor, VP Strategic Partnerships & Alliances – CSG at Bitdefender. Razvan brings a rare lens to channel work: a product leader who shifted from owning roadmaps to architecting ecosystems that protect users at population scale through telcos, ISPs, and insurance providers.Razvan starts with what it actually takes to move from millions of users to hundreds of millions: ecosystems, not sales acceleration. He draws a clean line between channel and strategic partnerships based on who owns the end customer. When Bitdefender owns the customer, it's channel; when the partner does, it becomes a strategic alliance where both companies co-create value inside the partner's portfolio. That shift changes the conversation entirely. The negotiation stops being about margin and becomes about direction, priorities, and where both organizations want to be three to five years from now.Scale also makes the product stronger. The more customers Bitdefender protects, the more threats it sees, and the faster it can cluster patterns like the California bridge toll scam that adapts its message by geography. Razvan also reframes the old debate between brand equity and partner-led distribution as two sides of the same success story. Strong brand makes signing new partners easier; big partners make the product sharper and lift recognition. The board-level question becomes how to maximize both together.On AI and deepfakes, Razvan is thoughtful: detecting that something is fake matters less than understanding the intent behind it. Cats dancing on Snoop Dogg and a fake Elon Musk stock tip are technically identical. The future of consumer cyber security is guaranteeing trust and authenticity._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

May 5, 202626 min

Andy Yen - The Human Edge in High-Stakes Partnerships

In this episode of Partnerships Unraveled, we sit down with Andy Yen, Director of Partner Marketing for Global System Integrators at ServiceNow. Drawing on seven years at ServiceNow across ISVs, hyperscalers, and now some of the world's largest consulting firms, Andy shares what makes high-stakes partnerships work, and why the human side of the job is becoming a bigger advantage, not a smaller one.Andy starts with what a global mindset really looks like in partner marketing. Each country has its own language, its own business culture, and the real opportunity comes from building genuine relationships market by market. He also shares how he adapts his communication style to each person, not just each persona, and why that human-first approach has helped him build trust with partners across regions. We also get into what makes a GSI partnership thrive. Andy describes how he builds joint value props where one plus one is greater than ten, creating the kind of stories that pull ServiceNow into deals alongside its partners. He shares how ServiceNow's industry GTM motion has opened up bigger conversations, with partners and account executives moving from product features to outcomes that resonate in the C-suite. The result is broader engagement, larger deals, and a more collaborative model across the ecosystem.Andy closes with a reminder that feels even more relevant in the AI era: authenticity is your greatest strength, and the best partnerships are still built on real human connection._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners

April 28, 202636 min

Nevzat Bucioglu - Building no-bull**** partnerships

In this episode of Partnerships Unraveled, we sit down with Nevzat Bucioglu, Channel and Alliance Director for EMEA Central at Commvault. He leads the channel business across DACH and Poland and has been in IT since 1996, moving through inside sales, sales coaching, and pre-sales before stepping into the channel in 2013. His early years cold-calling at Dell still shape how he approaches partner relationships today. The conversation opens on the three lessons that defined Nevzat's first year in inside sales: sound like a human, mindset beats scripts, and activity drives results, but only the right activity. After a 5% first quarter at Dell, he threw out the scripts, started reading tone, and treated follow-ups as warmed leads rather than second cold calls.From there, Nevzat unpacks his "no BS" philosophy. Non-BS means telling a partner to sell the competitor when the fit is right, calling out when you're being used as a compliance quote, and replacing 50-page business plans with a single page. The ultimate form of respect is directness, and directness is what compounds trust over time.The second half moves into frameworks and AI. Nevzat still runs MEDDIC and still builds business cases, but argues the framework only yields quality information once the human connection is built. He closes on AI: a tool to scale creativity and human experiences, not to replace the story behind the pitch._________________________Learn more about Channext 👇https://channext.com/ Watch on YouTube ► https://www.youtube.com/@channext #channelmarketing #channelpartners