Peter Lohmann's Podcast

Hosted by Peter Lohmann

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138

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Oct 2026

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About the show

Helping Property Managers Streamline & Grow Their Businesses Peter Lohmann shares candid interviews and actionable insights from top operators, entrepreneurs, and industry experts in property management. Whether you're managing 100 doors or 10,000, this is your playbook for building a smarter, more scalable property management business.

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November 5, 2026Episode 51 hr 0 min

22 Years of Rental Listing Media: Kori Covrigaru on Photos, 3D, and AI

In 2012, almost no institutionally owned single-family rentals had professional photos. Today it's 98 to 99 percent, and Kori Covrigaru (CEO of Planomatic) says you can blame his team for that. 00:00 - Intro 01:15 - Introducing Kori 02:34 - What MF is doing right with photography and floor plans 06:52 - Institutional SFR approaches photos and listing media 09:32 - 99% of institutionally owned properties are professionally shot 12:06 - AI staged listings 15:52 - Presenting Partner - AppFolio 17:03 - PlanOmatic’s history and origin 25:31 - Marketing strategies 35:41 - Sponsor - Haven AI 37:11 - Kori’s approach to layoffs 42:53 - The media side of players such as Zillow and Costar 51:04 - What do owners actually need from a media standpoint? 55:33 - What should PMs expect to see in the industry in the near term? 59:10 - Where to follow along Kori calls AI virtual staging the closest thing to a silver bullet he's seen in 22 years of listing media. Listing video? He thinks it was dead on arrival. We get into the CoStar vs. Zillow fight and how it wiped out Matterport tours for single-family rentals. And Kori is candid about layoffs: he cut in several small rounds and wishes he'd made one deep cut. Kori on LinkedIn - https://www.linkedin.com/in/koric/ PlanOmatic - https://www.planomatic.com/ ___ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions. RL is a Planomatic customer, I'm an advisor, and they're a Crane partner.

October 22, 2026Episode 31 hr 0 min

Buy, Renovate, Sell, Manage: Chris Clothier's 8,000-Door Model

What if you bought the house, renovated it, sold it to an investor, and then managed it for the next decade? Chris Clothier's family has done that since 2002. REI Nation now manages about 8,000 homes across 11 Southeast cities, and they've never marketed for third-party clients. We discuss: (00:00:00) - Intro (00:00:54) - Introducing Chris (00:01:57) - Wholesaling (00:06:03) - The hardest part of what Chris does (00:08:36) - The temptation to leave your buy-box (00:15:36) - Sponsor - Appfolio (00:16:48) - Post-buy maintenance (00:18:03) - Data practices (00:20:56) - The reality of dealing with over 3,000 owners (00:22:24) - Why more people aren’t following Chris’ business model (00:29:57) - Sponsor - Haven AI (00:31:26) - Selling homes vs. property management profits (00:36:20) - Clients as intentional investors (00:39:04) - Institutional clientele (00:42:53) - Customer expectations and requirements (00:51:44) - Chris’ acquisition strategy (00:58:34) - How to contact Chris We get into why they only buy median-priced homes (and turn away investors who want $100K houses), the one-year warranty that comes with every sale, and the team whose only job is calling each of their 3,000+ owners every month. Chris also explains how profits shifted from flipping to management as they scaled, how two-year leases keep turnover low, and why a company that never took third-party clients is now open to them, plus buying PM companies outright. How you can reach Chris: Chris on LinkedIn REI Nation __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

October 8, 2026Episode 256 min

Tenant Fraud, Credit Scores & Zillow's Power Play w/ Boom CEO Rob Whiting

https://www.boompay.app/ - Why do most property managers require exactly 3x rent in income? Because nobody has actually tested it. In this episode, I'm joined by Rob Whiting, Co-Founder & CEO of Boom, to dig into the state of tenant screening. 00:00 - Intro 01:57 - Credit scores and their validity to tenant screening 10:20 - The Boom product environment 15:34 - The lack of data in tenant screening 21:39 - The state of tenant fraud 28:25 - Income verification 30:21 - The Boom elevator pitch 37:05 - Leasing, showing & listing 42:56 - Syndicating listings with Zillow 49:06 - Why Boom isn’t on Appfolio 53:45 - Scoring on Peter’s API Report card 55:43 - Getting in touch with Rob We talk about whether credit scores still deserve a seat at the table, why "push button" screening is giving way to full decisioning platforms, and how fraud has expanded well beyond fake pay stubs (including a new Florida law). Rob explains how Boom verifies gig and self-employed income and how fast applications actually get decisioned. We also get into Boom's new leasing CRM, Zillow's growing leverage over the industry, why Boom isn't in the AppFolio marketplace, and how Boom scored on my API report card. Connect with Rob Boom __ Programming note: This is a sponsored podcast special with Boom. I accepted support to take a deeper look at their platform, but the conversation, opinions, and questions are my own. __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

October 1, 2026Episode 11 hr 2 min

NARPM's Next Chapter: Money, Politics, and AI with Tracy Streich

Chew on this: Property managers estimated 36% of their clients would switch to self-management if AI made it easier. Owners said 79% would ditch their PM if AI made it easier. Tracy Streich previewed those stats as part of the new AppFolio/NARPM research. Tracy owns Renters Place in Tulsa, serves as NARPM's treasurer, and is president-elect for 2027, so we spent most of the hour on what's changing inside NARPM. 01:09 - Welcoming Tracy back to the show 02:37 - The state of NARPM 07:18 - NARPM National’s venue next year 08:02 - Working with MCI 10:43 - NARPM’s financial status 14:04 - Is NARPM a non-profit? 14:49 - Season 7 Presenting Partner - AppFolio 16:00 - What should NARPM do with all this cash? 20:50 - Overturning laws and case laws 29:07 - Tracy on his management company 35:26 - Sponsor - Haven AI 36:54 - AI 40:26 - Tracy’s plans as the incoming NARPM President 45:26 - What should NARPM do to grow? 53:31 - NARPM’s Political Advocacy Work 01:01:35 - Closing thoughts We get into the move from OMG to MCI after roughly 20 years, the Executive Director search (I'm on the task force), a Home Depot program that paid NARPM just under $300K last quarter, and what NARPM's lobbying actually costs. Then I get on my soapbox. NARPM has millions in the bank, and I think some of it should fund legal fights against unconstitutional local landlord laws. Tracy's reply: send the board a proposal. Connect with Tracy Renters Place NARPM ____ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

September 17, 2026Episode 231 hr 4 min

Zero Marketing, 700 Doors in 2 Years with Doug Moe

How do you grow to 700 doors in two years with zero marketing spend and no BDM? Doug Moe, owner of Touchstone Property Management in Portland, did exactly that, and the real cost, he says, wasn't marketing. It was his own time. 00:00 - Intro 01:00 - Doug’s Growth story 08:11 - The Sales and Onboarding Process 12:16 - Declining doors 14:00 - Sponsor - Haven AI https://www.usehaven.ai/peter-lohmann 15:30 - Sharing Talking Points with Crane members 17:22 - Rent expectations 21:50 - Getting to 700 doors in 2 years 31:11 - Sponsor - Enterprise Bank & Trust https://www.enterprisebank.com/business/property-management 32:36 - Fixing bottlenecks 38:22 - Churn 42:34 - Doug’s tech stack 48:26 - Prospect meetings 53:46 - Doug’s AI use 55:57 - Commercial management 59:49 - Doug’s experience with Crane 01:03:10 - Get in touch with Doug We dig into his onboarding call (sometimes 2.5 hours) that happens before the PMA is even signed, a screening process that's led him to turn away 50 to 100 doors' worth of owners who weren't a fit. We also cover his commercial management approach, why he still uses old-school lockboxes after a decade of remote showings, and how he's using Claude with a shared team workspace for SOPs, scorecards, and CAM reconciliations. Doug also explains why a waiting list cost him more clients than it won him, and what a Crane mastermind changed for him outside the business. Doug on LinkedIn: https://www.linkedin.com/in/doug-moe-7a556542/ Touchstone Property Management: https://touchstonepdx.com/ Resources for Property Managers & Real Estate Entrepreneurs:- Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/- Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe- RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/__Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

September 10, 2026Episode 2253 min

Inside Rentvine's Bet on Open Data with CEO, Dave Borden

What happens when a software company decides to make less money from its own customers? Dave Borden, CEO of RentVine, joins me to unpack how a decade-old bet on an open API is paying off in the AI era. 00:00 - Intro 01:36 - Rentvine's growth and door count 03:41 - Why Rentvine's API matters for AI 08:11 - New AI agents and maintenance automation 09:39 - MCP beta and security concerns 12:16 - Pricing strategy for AI features 13:49 - Revenue philosophy and transactional income 17:45 - Communication tools and unified inbox 22:42 - Accounting automation and AI agents 26:48 - Strategic acquisitions and growth tools 28:57 - Marketing channels driving Rentvine's growth 34:42 - Scaling customer service at high growth 38:08 - Key metrics and forecasting 40:32 - Banking relationships and AI disruption 45:39 - TurboTenant and the self-managing landlord market RentVine was also a title sponsor of this year's PM Trends Report, and the timing tracks: the data shows 74% of landlords are now comfortable with AI handling day-to-day PM tasks - exactly the bet RentVine made on open access years before anyone else did. Download the PM Trends Report: https://pmtrends.com/ We get into RentVine's new maintenance agents, why their MCP is still in beta, and Dave's philosophy on charging for AI features versus building revenue through transactional products instead of raising subscription prices. We also cover the accounting agents on RentVine's roadmap, how PMW is driving outsized unit growth for their customers, and what TurboTenant's move into the self-managing landlord market means for the rest of us. Learn more and connect with Dave here: Dave on LinkedIn Rentvine __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

September 3, 2026Episode 211 hr 7 min

AI-Powered Tenants Are Now Suing PMs (Seriously) with Adam Willis

What happens when a tenant runs their lawsuit through ChatGPT? Adam Willis, CEO of Nestwell Property Management, is finding out. His team is now fielding a wave of AI-generated small claims filings and fair housing complaints, with tenants representing themselves in court. 02:40 - Using Self Help Portals 11:05 - Shared inbox & Ticketing 14:41 - Sponsor - Enterprise Bank & Trust 16:05 - Adam’s in-house Real Estate Brokerage 22:42 - Maintenance 28:19 - Fractional Executives 32:30 - Finding talent 34:05 - Sponsor - Haven AI 35:34 - Creative compensation Plans 47:38 - AI empowered tenants 56:19 - What Peter is working on right now 59:07 - Where are owner/operators susceptible to disruption? 01:04:42 - Big Win opportunities Adam's back for a rare repeat episode. We cover his shift from static self-help portals to a unified, Delta-style communication experience, why Nestwell runs its own real estate brokerage under one brand, and how a resurrected in-house GC company now handles turns in-house. We also get into fractional executives, a comp plan he's since walked back, and where he thinks property management is most exposed to AI-driven disruption. If you're rethinking your comms stack, your comp plan, or curious how another operator is handling AI on both sides of the business, this one's worth a watch. Learn more and connect with Adam here: Adam on LinkedIn Nestwell PM __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

August 20, 2026Episode 2058 min

How TurboTenant Got to 1 Million Landlord Users with CEO, Seamus Nally

BREAKING: Around the time this episode goes live, TurboTenant announced its acquisition of TenantCloud, one of the direct competitors mentioned in this episode. TenantCloud CEO Mark DeHaan called it building "the platform that will help define the next generation of property management." Read more here. TurboTenant has over a million landlords on its platform, and property managers barely register on their radar. Why? Because they went all-in on the self-managing landlord instead of trying to serve everyone. I sat down with CEO Seamus Nally to find out how they got here. 02:54 - Getting a million landlords on TurboTenant 09:39 - Handling Zillow 13:14 - The source of tension stemming from control between owners and PMs 15:59 - Sponsor - Haven AI 17:28 - How TurboTenant makes money 23:49 - Competitors 25:56 - The Autopilot product 32:00 - Leaving money on the table 33:21 - Sponsor - Enterprise Bank & Trust 34:46 - The cost of Autopilot as a service 36:47 - Acquiring a competitor 42:57 - Navigating the boots-on-the-ground services 44:36 - TurboTenant’s financial structure and growth goals 52:40 - APIs and MCPs 57:09 - Follow along with Seamus We get into why TurboTenant's core product stays free, how they actually make money, and why 40% of new signups are still undecided about hiring a property manager — some with a signed lease already in hand. Seamus also breaks down Autopilot, their new managed-services product that puts them in a lane a lot like ours. Learn more and connect with Seamus here: Seamus on LinkedIn TurboTenant ____ Resources for Property Managers & Real Estate Entrepreneurs • Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ • Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe • RL Property Management → Learn more about Peter’s company and services in Columbus, Ohio: https://rlpmg.com/ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

August 6, 2026Episode 1959 min

5 Years, Near-Zero Churn: Stephen Glover's Owner Retention Playbook

How do you go five years without losing a single client to dissatisfaction? Stephen Glover, owner of Peak Property Management in Richmond, VA (about 1,300 doors), joins me to unpack how he built that reputation and why he fired a 150-unit client on purpose this year. We discuss: (00:01:43) - Stephen’s experience with owner churn (00:05:58) - Building a local reputation (00:10:23) - The influence of fitness on business success (00:17:58) - Sponsor - AppFolio FutureConference (00:19:08) - Dealing with things beyond your control (00:26:56) - Challenges, milestones and successes (00:33:57) - Thoughts on conferences as a method of growth (00:35:42) - Sponsor - Enterprise Bank & Trust (00:37:07) - The value of masterminds (00:41:49) - Finding a great #2 (00:43:37) - Promoting from within vs. hiring (00:44:39) - How Stephen is using AI (00:47:51) - Medical office PM (00:50:23) - Parting ways with a massive client (00:58:21) - How to follow Stephen online Stephen survived a serious motorcycle accident and spent years training with a Navy SEAL community, which shaped how he leads: extreme ownership, even when his team did nothing wrong. We cover why he turned down 4,000+ units to find the right clients, how his VP of Operations took three years to develop from within, and why he's unwinding a medical-office PM experiment. We also get into the real tradeoff of letting go of control, and why passive investors beat hands-on ones as long-term clients. __ Learn more & connect with me here: ⁠Crane⁠ , the private community for property management business owners. ⁠My Free PM Newsletter⁠ ⁠RL Property Management⁠ Learn more and connect with Stephen here: Stephen on LinkedIn The Virginia Investor Podcast: Apple Podcasts YouTube Spotify Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

August 3, 20264 min

10,000 SFR Rental Doors Are About to Change Hands: Property Management News week of August 3, 2026

Subscribe for free weekly Property Management News & updates: https://peter.beehiiv.com/ KKR just made a major change to how it manages its single-family rental portfolio. Here's what happened: KKR is ending its asset management relationship with Avenue One and bringing oversight in-house through its subsidiary, My Community Homes (MCH) ~10,000 SFR doors are affected across four property managers: Mynd (4,000), Evernest (3,500), North Point (1,500), and Pure Home River (1,000) MCH is keeping Mynd on, but cutting Evernest, North Point, and Pure Home River loose — most of the work is shifting to Darwin Homes instead The move follows new legislation restricting large investors from buying SFRs, plus a broader trend of institutional owners pulling property management in-house (Blackstone did the same earlier this year) North Point expects to lose ~30% of its door count; Evernest and Pure Home River are looking at roughly 15% and 3% hits, respectively Lesson: don't tether too much of your business to one or two institutional clients. ___ Resources for Property Managers & Real Estate Entrepreneurs: Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe RL Property Management → Learn more about Peter’s company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this news video is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.