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Outside the Box with Asendia USA: The International e-Commerce Podcast

Outside the Box with Asendia USA: The International e-Commerce Podcast

Hosted by Asendia USA

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Episodes

48

Latest episode

Jun 2026

Language

EN

About the show

Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena. With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America. Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security. Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more. "Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. About Asendia USA Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business! Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://shipping.asendiausa.com/scale-your-business/ Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit https://www.asendiausa.com

Listen to episodes

48 recent
June 11, 20268 min

26 part 2: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer

What makes AI truly valuable in logistics? Data.In Part 2 of this episode, The Role of AI in Modern Logistics, Lori Boyer, Head of Content Marketing at EasyPost continues the conversation with Jason Rowland and Nick Agnetti about how billions of shipment records are helping companies make smarter shipping decisions, optimize carrier selection, and unlock insights that weren't possible before.Key takeaways:✅ AI is only as good as the data behind it✅ Multi-carrier visibility creates better shipping outcomes✅ Industry expertise is just as important as the technology itself✅ Start small—implement one AI-driven improvement at a timeOne of Lori's best pieces of advice: Don't try to change everything at once. Pick one thing, apply it, and build from there.Learn more about this topic:Asendia USA: Request a sales quotationAsendia USA - EasyPostUnboxing Logistics Podcast - EasyPostThe Simple Shipping API - EasyPostLori Boyer | LinkedInLori Boyer spends her days nerding out over shipping, storytelling, and the occasional SEO rabbit hole. As Head of Content Marketing at EasyPost, she leads the charge on all things content—from webinars and ebooks to case studies and the Unboxing Logistics podcast, where she chats with industry leaders about what’s next in logistics. She's a regular speaker on shipping trends, customer experience, and why logistics is way cooler than it gets credit for. Outside the office, Lori’s happiest on a crisp fall morning, wandering through historical sites, or mortifying one of her seven kids just for fun.

June 4, 202614 min

26 part 1: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer

AI is transforming logistics—but where is it delivering real value?The Role of AI in Modern Logistics - Episode 26 - In the first of this 2-part episode, co-hosts Jason Rowland and Nick Agnetti we sit down with special guest Lori Boyer, Head of Content Marketing at EasyPost, to discuss how AI and Large Language Models (LLMs) are reshaping supply chain operations.Key takeaways:✅ Start with the problem, not the AI tool✅ Logistics is primed for AI because of its vast data ecosystem✅ AI is already improving route optimization, customer support, and decision-making✅ Security and data privacy must remain top prioritiesPlus, Lori Boyer shares her practical "ROCKS" framework for writing better AI prompts and getting more useful results.Learn more about this topic:Asendia USA: Request a sales quotationAsendia USA - EasyPostUnboxing Logistics Podcast - EasyPostThe Simple Shipping API - EasyPostLori Boyer | LinkedInLori Boyer spends her days nerding out over shipping, storytelling, and the occasional SEO rabbit hole. As Head of Content Marketing at EasyPost, she leads the charge on all things content—from webinars and ebooks to case studies and the Unboxing Logistics podcast, where she chats with industry leaders about what’s next in logistics. She's a regular speaker on shipping trends, customer experience, and why logistics is way cooler than it gets credit for. Outside the office, Lori’s happiest on a crisp fall morning, wandering through historical sites, or mortifying one of her seven kids just for fun.

May 21, 202610 min

25: Fragrance Shipping: Dangerous Goods Compliance & Logistics

In this mini episode, "Fragrance Shipping: Dangerous Goods Compliance & Logistics", Jason Rowland, Nick Agnetti, and Asendia colleague, Mike Lorentzen discuss the challenges of shipping fragrances internationally, including DG regulations, compliance requirements, and the logistics behind safe global transport.Learn more about this topic:Asendia USA: Request a sales quotationAsendia USA | Cross‑Border E‑commerce, Mail Marketing & Order FulfilmentMike Lorentzen | LinkedInMike Lorentzen, CSCP, serves as Senior Director of Enterprise Sales at Asendia USA, where he leads strategic initiatives to advance the company’s positioning in the global e-commerce logistics sector. Over the course of his career, Mike has established himself as a results-driven sales and business development executive with deep expertise in cross-border commerce. He combines his logistical insight and enterprise sales acumen to help brands scale internationally, optimizing their operations to better serve customers across borders.At Asendia USA, Mike is charged with guiding enterprise-level accounts through complex international shipping challenges, aligning logistics capabilities with revenue goals, and building long-term partnerships grounded in trust and performance. His expertise ensures that customer experience remains competitive and forward-looking. Mike is also active in thought leadership within the global e-commerce space, publishing insights on how trends like country-of-origin disclosure impact profitability and emerging markets affect cross-border growth.With a certification in Certified Supply Chain Professional (CSCP) and a demonstrated track record of aligning commercial objectives with operational rigor, Mike continues to drive Asendia’s growth across North American markets and support brands navigating the complexities of international logistics.

April 30, 202614 min

24: Trade Whiplash: Adapting to Shifting Tariff Landscapes

In this episode, Shane Bogdan (Director of Cross Border Sales at Avalara) breaks down the impact of 2025 tariff adjustments and shifting de minimis regulations. Over the past year, rapid fluctuations in tariff rates have created uncertainty across international commerce, forcing companies to rethink their strategies.Key takeaways:• Tariff instability is now a constant, not an exception• Proactive compliance and tariff modeling are critical• Upcoming EU de minimis changes will significantly affect cross-border cost structuresAs global trade grows more unpredictable, staying informed—and prepared—has never been more important.Tune in to understand what’s changing and how to navigate what’s next.Learn more about this topic:Asendia USA: Request a sales consultationAsendia InsightsAvalara Brand - AvalaraShane Bogdan | LinkedInWith over a decade of experience in the world of ecommerce and cross-border trade, Shane has dedicated his career to driving growth for clients while fostering consultative relationships and leading high-performing teams. His expertise spans Business Development, Client Management, Sales, and navigating the complexities of global supply chains. A motivated and results-driven leader, Shane has maintained a track record marked by consistent over-performance through strategic planning and value building. He thrives on establishing relationships, working collaboratively to comprehend unique business needs, and identifying tailor-made opportunities to elevate endeavors.

April 22, 202613 min

23: International Shipping Made Simple: Insights from GlobalPost

In this mini episode, co-host Jason Rowland welcomes Amanda Meadows, Head of Partnerships, Asendia USA and Brian Dunagan, Senior Director, Strategic Partnerships at GlobalPost to discuss the challenges of international shipping in 2025 and how GlobalPost is tackling them. Touching on the importance of transparent pricing, duties and taxes, and Delivered Duty Paid (DDP) services in enhancing the e-commerce experience, discover how smarter logistics and proactive strategies are helping brands deliver products smoothly and keep customers happy worldwide.Learn more about this topic:Asendia USA: Request a sales quotatione-PAQ Tracking & e-PAQ Plus Services | Asendia USAHome - GlobalPostBrian Dunagan | LinkedInBrian Dunagan is a results-driven executive specializing in strategic partnerships, business development, and digital innovation. He combines strong product management and go-to-market expertise with operational leadership to drive growth across both B2B and B2C markets. Brian has extensive experience building and scaling teams while enabling collaboration across matrixed organizations. Known for recruiting and mentoring high-performing professionals, he leads with a people-first philosophy focused on empowerment, passion, and integrity.

April 15, 20268 min

22: Elevating e-Commerce: Partnerships That Deliver

Stop losing value in logistics!Partnerships can make all the difference. In this mini episode, co-hosts Jason Rowland and Nick Agnetti welcome special guest and colleague, Amanda Meadows, Head of Partnerships, Asendia USA to explore how smart alliances:Expand e-commerce reach 🌍Elevate customer experience 💳Deliver smarter, comprehensive solutions 📦Amanda shares pitfalls to avoid and tips for choosing partners that drive mutual growth. A must-listen for businesses looking to optimize operations and unlock real value through partnerships.Learn more about this topic:Asendia USA: Request a sales quotationAsendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAmanda Meadows | LinkedInAmanda Meadows is the Director of Partnerships at Asendia USA, where she joined in August 2025 to help expand the company’s strategic partner ecosystem and drive growth with enterprise-level customers.Based in the Memphis metropolitan area, Amanda works closely with partners to identify opportunities, develop collaborative strategies, and connect large-scale brands with Asendia USA's cross-border e-commerce delivery solutions. Her focus is on building strong relationships that enable partners to succeed while helping enterprise businesses scale their international shipping operations.Amanda is passionate about creating meaningful partnerships that simplify global commerce and open new opportunities for companies expanding into international markets.

December 10, 20259 min

21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market

In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with Gerry McGowan, Executive Director US Network for Asendia, further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options. Optimized for lightweight DTC parcels, it delivers seamless tracking, avoids postal bottlenecks, and enables creative solutions like zone skipping—all while keeping costs predictable. With ongoing carrier partnerships and expansion plans for 2026, Asendia is building a network that’s fast, flexible, and future-ready.Request a ConsultationLearn more about this topic:Learn more about this topic:Asendia: E-commerce and mail delivery to and from North AmericaGerry McGowan | LinkedInAs an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.Key Takeaways: The podcast provides valuable insights on the logistics industry's current dynamics and challenges. A critical focus of the discussion is the introduction of a new domestic shipping network. Listeners are educated on the significance of volume management and its impact on operations. The speakers emphasize the importance of adaptability in the ever-evolving logistics landscape. The conversation highlights the necessity of technological integration for seamless logistics operations. Future expansion and strategic partnerships are central themes in the logistics conversation.

December 3, 202510 min

21 part 1: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market

In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Gerry McGowan, Executive Director US Network for Asendia, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an express option launches 2026 giving global shippers faster 2-day options into the US, and Asendia global subs are already seeing faster 1–3 day delivery and meaningful savings. Optimized for lightweight DTC parcels, the network also brings multiple delivery attempts, lower return costs, and video proof of delivery, with plans to open these domestic options to U.S. shippers soon.Request a ConsultationLearn more about this topic:Learn more about this topic:Asendia: E-commerce and mail delivery to and from North AmericaGerry McGowan | LinkedInAs an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.Key Takeaways: The evolution of e-commerce has significantly altered the necessity of having a dedicated website. In today's digital landscape, social media advertising serves as a primary driver of product demand. Asendia is developing a diversified carrier network to enhance shipping speed and cost-effectiveness. The new solutions being implemented have already demonstrated a substantial reduction in delivery times for packages. Increased delivery attempts and video proof of delivery are invaluable enhancements to customer service. The transition from traditional postal solutions to modern carriers yields multiple operational advantages.

November 19, 20257 min

20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management

In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting margins.Request a ConsultationLearn more about this topic:Green Mountain - Conquer the shipping summitMike McComb | LinkedInWith over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.

November 12, 202510 min

20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management

In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience—all while building stronger carrier partnerships.Request a ConsultationLearn more about this topic:Green Mountain - Conquer the shipping summitMike McComb | LinkedInWith over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.

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