Our Agile Tales

Hosted by Mun-Wai Chung & JF Unson

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115

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Aug 2026

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EN-US

About the show

Once upon a time, in an agile land, we navigate corporate levels and political waters to transform the business to be adaptable to this forever changing world. We are excited to share with you our agile journey. Enjoy our tales as we weave our stories together, sometimes with others, on our podcasts.

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August 18, 2026Episode 928 min

[Episode 9] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, Rich contrasts default culture with intentional culture, warning that values confined to posters and CEO “rah-rah” speeches breed cynicism unless reinforced through recruiting, interviewing, onboarding, feedback, promotion, and firing practices. He emphasizes “alignment” among outside perception, inside reality, and the leader’s heart, noting misalignment creates organizational drag and even motivates companies to game culture awards. Using Menlo examples—public tours, pair-based work, an “extreme interview,” one-day and three-week trials, and peer-based “prosperity reviews”—he shows how clear signals and truth-telling sustain culture, including allowing negative Glassdoor feedback and using it for reflection. 00:00 Welcome to Our Agile Tales 01:40 Management Training Gap 02:57 Podcast Legacy and Impact 05:42 Default vs Intentional Culture 09:28 Alignment Heart Reality Perception 13:15 Tours and Truth in Action 19:15 Hiring Extreme Interview Signals 21:15 Peer Reviews and Mentorship Culture 24:36 Glassdoor Free Speech and Feedback 28:18 Closing and Next Episode About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

August 4, 2026Episode 830 min

[Episode 8] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, Rich argues that scaling requires adaptation and that large organizations are effectively collections of smaller teams, best changed through experiments rather than mandates, citing Nationwide’s adoption of Menlo-inspired practices. He explains why Menlo has remained around 50 people, noting financial constraints without investors or debt, and the need to grow responsibly without harming culture, while adding leadership and managerial processes after consecutive strong years. He contrasts “default culture,” which emerges from tolerated behaviors and often becomes complaint-driven, with “intentional culture,” reinforced through storytelling and embedded in HR practices. He critiques hero-based organizations as burnout-prone and sustained by recognition rewards, and describes changing manager behavior by replacing those rewards and breaking learned leadership patterns. 00:00 Welcome to Our Agile Tales? 01:40 Can Joy Scale? 04:02 Growing Past Fifty 07:21 Default Versus Intentional Culture 08:30 Stories That Shape Culture 13:28 Hero Cultures Explained 17:23 Pressure Reveals Values 22:28 Changing Hero Rewards 26:40 Why Managers Repeat Hero-based Patterns 28:06 Rich's Turning Point 30:08 Closing And Next Time About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

July 28, 2026Episode 728 min

[Episode 7] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, Rich clarifies that “bench” engineers rotate systematically among internal and client work, and that bugs are handled as regular story cards scheduled by clients rather than as a separate firefighting function; he attributes Menlo’s record of only two software emergencies in 23 years to pairing, frequent pair rotation, test-driven design, and fast feedback. He contrasts this with demoralizing bug triage cultures and “tower of knowledge” single points of failure, describing how pairing reduces risk and avoids trapping experts. On the client side, Menlo offers flexible, discounted contracts while committing to never stopping a project (keeping at least one pair assigned) and allowing customers to switch to full-rate priority if needed. More importantly, Rich defines joy as delighting end users by involving them directly and measuring joy through weekly show-and-tell feedback, and he argues these disciplines can scale, citing Menlo’s training of 400 staff at Nationwide Financial and influence on a 10,000-person IT organization. 00:00 Welcom to Our Agile Tales 01:41 No Bench Engineers 02:55 Bugs and Broken Systems 04:46 Demoralizing Bug Culture 06:50 Flexible Deadlines Explained 09:20 Pairing as Secret Sauce 10:11 Towers of Knowledge Risk 13:00 Defining Joy at Menlo 14:47 Programmers Want Impact 17:47 Measuring Joy Weekly Feedback 22:39 Engineers Talking to Users 23:24 Freedom Through Discipline 25:24 Scaling to Big Orgs 28:17 Closing and Next Episode About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

July 14, 2026Episode 630 min

[Episode 6] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, we focus on Menlo’s pairing practices for all roles, not just software engineers, to strengthen culture, knowledge sharing, and sustainable pace. Rich describes Menlo’s near-no-overtime norm (about 40–45 hours), a four-week vacation policy reinforced by peer pressure against checking messages, and how coverage and shared context prevent single points of failure. He explains how Menlo avoids overtime when clients demand more work by adding people and rotating pairs every five business days to “break” Brooks’s Law, enabling projects to scale up or down smoothly. Staffing flexibility comes from internal “bench” projects, discounted “flexible deadline” arrangements that allow shifting staff between clients, and a strong culture that attracts a steady flow of resumes through tours, books, and public sharing. 00:00 Welcome to Our Agile Tales 01:39 Pairing Beyond Coding 02:29 No Overtime Real Vacations 05:31 Vacation Coverage System 09:08 Beating Brooks Law 10:36 Bench Projects Flex Capacity 12:02 Flexible Deadline Discount 21:15 Airline Seats Pricing Analogy 26:44 Hiring Pipeline Culture Magnet 29:38 Closing and Next Episode About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

June 30, 2026Episode 530 min

[Episode 5] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, after a story of engineers hiding when a boss arrives late on a Friday, Rich explains how fear shuts down the brain functions needed for creativity, imagination, invention, and innovation, and suggests responding to “that won’t work here” with “why don’t we try it before we defeat it?” He shares how MassMutual used desk balloons to signal experiments, increasing energy and initiative, and contrasts fear-based accountability with “circular accountability,” including an Atlanta seminar where a VP recognized fear-driven management was harming results. Rich then describes Menlo’s intentional culture and hiring: valuing “good kindergarten skills,” using tours as recruitment, and conducting “extreme interviews” with paired candidates, paid real-work trials, and a focus on supporting others. 00:00 Welcome to Our Agile Tales 01:38 A Friday Fear Story 03:22 Fear Kills Innovation 04:21 Try It Before Defeat 06:04 MassMutual Balloon Experiments 10:23 Why Fear Fails Leaders 11:28 Circular Accountability Lesson 16:27 Menlo Culture and Hiring 16:55 Kindergarten Skills Hiring 18:58 Tours and Culture Alignment 23:22 Extreme Interview Process 27:06 Paid Trials and Onboarding 29:41 Closing and Next Episode About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

June 16, 2026Episode 425 min

[Episode 4] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, Rich explains Menlo’s “High Tech Anthropology,” a patented term for designers who study end users in their native environments to learn workflows and vocabulary, aiming to end “human suffering” caused by technology and create software that delights without manuals or training. He shares examples of widespread frustration with systems such as electronic medical records and ERP systems, then revisits the Langley vs. Wright brothers story to highlight purpose-driven discovery. He then presents an airplane model for organizations: lift of human energy over the weight of bureaucracy, and thrust of purpose over the drag of fear, emphasizing clarity, completing meaningful work, reducing meeting load, taking action through experiments, and eliminating fear-based management. 00:00 Welcome to Our Agile Tales 01:46 High Tech Anthropology Explained 04:30 Designing for Real Users 06:59 Why Software Causes Suffering 09:14 Wright Brothers Purpose Story 14:23 Airplane Model for Organizations 16:44 Lift Human Energy at Work 19:09 Meetings and Bureaucracy Trap 22:17 Drag of Fear Leadership 24:39 Closing and Next Episode About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

June 2, 2026Episode 326 min

[Episode 3] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO, and chief storyteller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer , which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode, we asked Rich whether removing meetings changes culture, and he avoids a blanket “no meetings” rule and instead distinguishes unproductive meetings from structured rituals (kickoffs, estimation, show-and-tell, planning games) with clear roles, artifacts, decision capture, and visible system effects, drawing on systems thinking from Peter Senge’s The Fifth Discipline. He argues disengagement reflects management’s failure to create conditions and an intentional culture (at Menlo, defined by “joy” and expected behaviors like pairing and sharing). He urges an external focus that extends even to employees’ families, citing Menlo’s practice of allowing newborns at work. To overcome “that won’t work here” drag from anyone, he advocates “Let’s try it before we defeat it—run the experiment,” emphasizing small, low-risk experiments, trust, and purpose as a simple, memorable guide through tough times and culture shifts like mergers, reinforced through daily practices and HR processes (noting Menlo has no HR department). Key topics and timestamps: 00:00 Welcome to Our Agile Tales 01:37 Meetings vs Rituals 03:58 Systems That Reduce Drag 05:31 Intentional Culture Basics 06:56 Beyond Customers Impact 08:14 Babies at Work Story 11:51 Try It Before Defeat 15:39 Experiment Culture Spreads 18:28 Measuring Experiments Trust 19:56 Purpose That Endures Storms 22:37 Transform Default Culture 26:16 Closing About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshops Visit us at https://www.ouragiletales.com/about

May 19, 2026Episode 230 min

[Episode 2] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to Our Agile Tales as we continue our conversations with Rich Sheridan , founder, CEO and chief story teller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the bests-selling books, Joy Inc. and Chief Joy Officer , whose message is that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. In this episode Rich argues that fear shuts down the brain functions organizations need—creativity, imagination, invention, and innovation—and describes common, often subtle, fear-inducing management behaviors like overload, ambiguity, and constant reprioritization. He shares a Menlo Innovation story where he inadvertently scolded an employee under a poster reading “It's okay to say I don’t know,” and how a long-tenured teammate compassionately held him accountable, leading to an apology and learning. Using an airplane analogy, he maps organizational success to increasing human energy (lift) over bureaucracy (weight), strengthening purpose (thrust), and reducing fear (drag). He explains how Menlo pumps fear out through pair programming, frequent pairing rotation, an interview process emphasizing helping others succeed, leading without bosses, and replacing long status meetings with a short daily standup that exposes problems without solving them in-meeting. Key topics and timestamps: 00:00 Welcome to Our Agile Tales 01:46 Fear Kills Innovation 04:59 Everyday Fear Triggers 08:04 Owning Your Mistakes 12:19 Why Fear Lingers 13:59 Airplane Forces Model 19:05 Defining Human Energy 21:22 Pumping Fear Out 24:41 Leading Without Bosses 27:17 Meetings That Drain Teams 27:37 Daily Standup Fix 29:54 Closing About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work, but how it feels to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez You can check out Menlo Innovations tours and workshop at: https://menloinnovations.com/tours-and-workshops Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

May 5, 2026Episode 130 min

[Episode 1] Joy and HR - Lessons for Creating an Intentionally Joyful Culture

Welcome to Our Agile Tales as we start off this new season with Rich Sheridan , founder, CEO and chief story teller at Menlo Innovations . Aside from founding and leading Menlo Innovations, Rich is also the author of the bests-selling books, Joy Inc. and Chief Joy Officer , whose message is that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. He defines workplace joy as externally focused delight in serving end users, distinct from perks or simple happiness. He describes an “aha” moment when his eight-year-old daughter observed that no one could make decisions without him, revealing a hero-based organization, and a “click” moment in 1999 influenced by Kent Beck’s Extreme Programming Explained, IDEO’s Nightline segment, and meeting his co-founder, James Goebel. Rich details early resistance to pair programming, how experiments and a “Java factory” open-room approach shifted behavior, and how the internet bubble burst led him to found Menlo Innovations in 2001. He explains how IBM tours and a conference invitation launched his storytelling and how Edison’s Menlo lab inspired Menlo’s name, concluding that the risk of change was less than the risk of staying the same. Key topics and timestamps: 00:00 Welcome to Our Agile Tales 00:22 Meet Rich Sheridan 02:30 From Programmer to Burnout 05:53 Defining Joy at Work 08:21 Aha Moment Leadership Shift 10:36 Click Moment XP and IDEO 12:53 Pairing Experiment Begins 15:54 Java Factory Culture Change 19:19 Menlo Innovations Is Born 20:59 Joyful Workdays No Overtime 22:38 Tour Guide to Storyteller 28:04 Risk of Change vs Staying 30:05 Closing About Rich Sheridan Rich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer . He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work, but how it feels to be part of them. His core message is simple: joy isn’t optional—it’s essential to productivity, profitability, and real team energy. Rich’s ideas have been featured in Forbes , Inc. , NPR, and Harvard Business Review . What sets him apart is that he’s been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture. Follow Rich Sheridan at: https://www.linkedin.com/in/menloprez Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about

April 21, 2026Episode 826 min

[Episode 8] Beyond Budgeting: 25 Years of Management Innovation

Welcome back to Our Agile Tales as we continue our conversation with Bjarte Bogsnes , exploring case studies from his latest book, This Is Beyond Budgeting . The book distills nearly three decades of experience challenging traditional budgeting, targets, and control-based management. In this final episode of the series, we discuss with Bjarte what distinguishes business models (external interaction) from management models (internal organization). He introduces the Viable Map, inspired by the Business Model Canvas, to help management teams assess their management model against the 12 Beyond Budgeting principles, considering business environment from SUSO (simple, understood, stable, orderly) to VUCA and employees on a Theory X–Y scale. He emphasizes the need for coherence between values/purpose-based leadership claims and often “fixed” budgeting processes, calling mismatches “poisonous gaps.” He argues listed companies can adopt beyond budgeting, as markets want sustainable performance, and recommends starting by separating budget purposes—targets, forecasts, and resource allocation—implemented in parallel. He contrasts beyond budgeting’s enterprise-wide focus with Agile’s origins in software, shares disappointing and rewarding client experiences, and points listeners to bbrt.org and key books. Key topics and timestamps 00:00 Welcome and Guest Intro 01:09 Business vs Management Models 01:59 Viable Map Framework 05:16 Assessing Coherence Gaps 08:02 Empowerment Needs Process Change 09:40 Markets Wall Street Myths 12:08 Why Beyond Budgeting Sticks 14:34 Where to Start Separating Budgets 17:45 Pilots vs Big Bang 19:12 Disappointing Transformation Story 21:20 Most Rewarding Successes 23:06 Learn More About Beyond Budgeting 25:20 Wrap Up and Next Series About Bjarte Bogsnes Bjarte Bogsnes is Chairman of the Beyond Budgeting Round Table, a former global finance executive, and a leading thinker in management innovation. He is the author of Implementing Beyond Budgeting and This Is Beyond Budgeting , showing how organizations can replace rigid, calendar-driven systems with models built on trust, transparency, and adaptability — creating companies that are both more responsive and more human. Follow Bjarte at: https://www.linkedin.com/in/bjarte-bogsnes-41557910/ Music: https://www.purple-planet.com Visit us at https://www.ouragiletales.com/about