On the Ave

Hosted by Avenue5 Residential

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Oct 2026

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About the show

Welcome to One the Ave, the ultimate space for multifamily conversations! Let's get social: Instagram: instagram.com/avenue5res Facebook: . facebook.com/avenue5res/ Youtube: youtube.com/@avenue5res LinkedIn: . linkedin.com/company/avenue5-residential/ Have a topic or guest in mind? Please email us at ontheave@avenue5.com .

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37 recent

October 15, 202625 min

Celebrating Maintenance Appreciation Week: The Heart Behind the Work with Duston Larsen

In honor of Maintenance Appreciation Week, we're celebrating the people who keep our properties running and make a difference for residents every day. In this episode of On the Ave , we're joined by Duston Larsen, Avenue5's National Maintenance Programs Manager, for a conversation about the heart behind maintenance and the dedication that often goes unseen. From his own career journey to the evolving role of technology in maintenance, Duston shares his perspective on what makes a strong service culture and the importance of supporting the people behind it. He also offers advice for those looking to grow their careers in maintenance and reflects on what makes Avenue5's teams so special. Tune in as we recognize the incredible impact of maintenance professionals and celebrate the people who make it all happen. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

October 5, 202618 min

An Inside Look at Operations: With COO Jeff Krohn

Jeff Krohn returns to On the Ave for an inside look at the people, strategy, and operations driving Avenue5 forward. As Avenue5's Chief Operating Officer, Jeff shares his perspective on leading through change, maintaining a people-first culture, and preparing for the future of multifamily. From technology and operational excellence to investing in associates and strengthening client partnerships, this conversation explores what it takes to stay agile while continuing to deliver exceptional service. Jeff also reflects on his journey from Client Strategy to COO, the leadership lessons that have shaped his career, and why staying connected to associates, clients, and residents remains at the heart of Avenue5's approach. Whether you're an industry professional, a client, or an Avenue5 associate, this episode offers an authentic look at leadership, growth, and what's ahead. In this episode, you'll hear: Jeff's journey from Client Strategy to Chief Operating Officer How Avenue5 is approaching innovation, technology, and AI in multifamily Why staying connected to associates, clients, and residents matters more than ever The role of culture and continuous feedback in operational excellence Leadership lessons on navigating change, embracing challenges, and investing in people What excites Jeff most about the future of Avenue5 Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

August 31, 20267 min

All In on Commitment With Our Featured Suppliers

What does being all in look like when the work gets busy or an unexpected challenge lands in front of you? In this episode of On the Ave , we’re revisiting conversations from Avenue5’s National Leadership Conference with featured suppliers who share how they put commitment into practice every day. The conversation covers a lot of ground. Our guests talk about accountability as taking ownership and seeing something through, especially when the work gets difficult. They share the routines that keep them organized on busy days, why one guest lives by the idea of “Only Handle It Once,” and how calendars, to-do lists, focused work time, and knowing when to ask for help keep priorities moving. We also dig into what happens when something needs extra attention. Sometimes that means running toward the issue instead of avoiding it. Other times, it means limiting distractions or taking a quick walk to come back with a clearer perspective. Through it all, one idea keeps coming up: trust is built through action. Following through on promises, staying responsive, communicating when plans change, and delivering on commitments are all part of being all in. It’s a quick episode packed with practical perspectives on how commitment shows up in the work!

July 15, 202619 min

Your Summer, Unpacked: Unpacking What Residents Value Most

As the 2026 Summer Leasing Event comes to a close, we are unpacking more than a successful season. We are exploring the experiences that help residents feel connected, supported, and excited to call their property home. In this episode of On the Ave , National Marketing Programs Manager Tiana Grayson shares the inspiration behind Your Summer, Unpacked and why today's resident experience extends far beyond the apartment home. From supporting leasing and renewals to creating meaningful moments throughout the resident journey, Tiana discusses how thoughtful programming strengthens resident connections and builds long-term value for residents, associates, and clients alike. She also shares a memorable story from last year's campaign that serves as a powerful reminder of how meaningful experiences can make a lasting impact. As we celebrate the final day of the 2026 Summer Leasing Event, this conversation is a reminder that every interaction matters. Behind every lease and every renewal is a person looking for a place to feel at home. Learn more about Avenue5 Residential's 2026 Summer Leasing Event: https://www.avenue5.com/summerleasingevent

June 18, 202624 min

The Secret Behind Nine Years as a Great Place to Work: With Julian Lute

What does it take to become a Great Place to Work® year after year? In this episode of On the Ave, we sit down with Julian Lute of Great Place to Work® to explore the leadership behaviors, workplace practices, and everyday moments that help organizations build trust and create lasting engagement. As Avenue5 celebrates nine consecutive years as a Great Place to Work®, Julian shares insights from his work with some of the world's most recognized organizations, discussing why trust is the foundation of every great workplace and how leaders can strengthen culture through listening, consistency, recognition, and follow-through. Whether you're leading a team, growing your career, or looking to create a stronger workplace experience, this episode offers practical insights you can put into action right away. Interested in joining a team recognized as a Great Place to Work® for nine consecutive years? Visit avenue5.com/search-all-careers to learn more about opportunities at Avenue5. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

May 29, 20264 min

All in on Innovation: With ElevateOS

In the final episode of the Supplier Showcase Series, Konrad Koczwara from ElevateOS joins On the Ave to talk about innovation, collaboration, and the power of bringing systems and teams together. From simplifying the resident experience to helping site teams work more efficiently, this conversation explores how thoughtful technology and strong communication can help move the industry forward. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

May 28, 20264 min

All in on Support: With Shaw

We are so excited to continue the Supplier Showcase Series with Nick DeSalvo from Shaw Industries, who joins us on On the Ave to share his perspective on building strong working relationships and supporting teams across every market. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

May 21, 20264 min

All in on the Resident Experience: With Bilt

Danny Dougherty from Bilt returns to On the Ave for the latest episode in our Supplier Showcase Series. In this conversation, Danny shares how collaboration and thoughtful service can help create a more connected experience for residents while supporting teams across Avenue5 properties. From relationship-building to finding new ways to elevate everyday moments, this episode explores what it means to go all in together. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

May 20, 20266 min

All in on Transparency: With Yardi

In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to talk about what true collaboration looks like in action. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com

May 19, 20266 min

All In on Culture: With HD Supply

In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to discuss what true collaboration looks like in practice. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com