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NWFA Real Answers

The NWFA's "Real Answers" podcast series features NWFA President & CEO, Michael Martin and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.

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Last Episode Date: 12 November 2024

Total Episodes: 111

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12 November 2024
A Post-Election Update with Dana Cole of the Hardwood Federation

Michael Martin and Chris Zizza chat with Dana Cole about the outcome of the 2024 presidential election last week. Dana Cole is the Executive Director at the Hardwood Federation, a Washington, D.C.-based trade association that represents and advocates for the hardwood industry on Capitol Hill. 

24 min
8 November 2024
Key Takeaways from the NWFA Leadership Development Summit

In this special summit wrap-up episode of the Real Answers Podcast, Chris Zizza and Michael Martin recap the highlights, insights, and impactful moments from the NWFA Leadership Development Summit. From expert presentations on marketing and business development to powerful networking opportunities, they dive into what made this event a game-changer for attendees in the wood flooring industry. Join them as they share key takeaways, memorable experiences, and actionable advice to bring back to your business. 

27 min
7 October 2024
Boosting Your Flooring Business: Digital Marketing, Customer Reviews, and Getting Noticed with Steve Haren

Chris Zizza and Michael Martin chat with Steve Haren, Vice President of Strategic Initiatives at Ring Ring Marketing. Steve shares valuable insights on how to effectively run your hardwood flooring business in today’s digital age. Learn why digital marketing is crucial, how to get your business discovered by consumers, and why relying solely on referrals isn’t enough. Plus, they discuss the power of business reviews and the importance of responding to customer feedback.4oYou said:description tooChatGPT said:ChatGPTIn this episode of the Real Answers Podcast, Chris Zizza and Michael Martin chat with Steve Haren, Vice President of Strategic Initiatives at Ring Ring Marketing. Steve shares valuable insights on how to effectively run your hardwood flooring business in today’s digital age. Learn why digital marketing is crucial, how to get your business discovered by consumers, and why relying solely on referrals isn’t enough. Plus, they discuss the power of business reviews and the importance of responding to customer feedback. Don’t miss this essential guide to elevating your flooring business!

30 min
1 October 2024
Building a Stronger Network: Simple Marketing Strategies for Your Wood Flooring Business with Chris Ruzicka

In this episode of the Real Answers Podcast, Chris Zizza and Michael Martin sit down with Chris Ruzicka, Director of Business Development at Carmody MacDonald P.C., a renowned St. Louis-based law firm. They dive into the essentials of creating a straightforward marketing plan and share practical tips on building a robust network for your wood flooring business. Whether you’re a seasoned pro or just starting out, this conversation is packed with insights to help you strengthen your business and navigate today’s market challenges.

16 min
24 September 2024
Overcoming the Fear of Technology with Chris Friest from Floorzap

Michael Martin and Chris Zizza sit down with Chris Friest, Director of Client Relations at Floorzap, a sponsor of the NWFA Leadership Development Summit. In this episode, they discuss how Floorzap helps small businesses streamline their operations and how the fear of adopting new technology can hold companies back. They also explore the value of attending the upcoming Leadership Summit to gain practical tools for business growth.

13 min
18 September 2024
Avoiding Small Business Mistakes and Giving Back with Caleb Unruh of RW Supply + Design

In this episode, Michael Martin and Chris Zizza are joined by Caleb Unruh, Director of Marketing at RW Supply + Design, a sponsor of the NWFA Leadership Development Summit. Caleb shares insights into the company’s mission, its commitment to giving back to the community, and strategies for avoiding common small business mistakes. They also discuss the importance of attending the upcoming NWFA Leadership Development Summit in October, and how it can help wood flooring professionals grow their businesses.https://nwfa.org/nwfa-leadership-development-summit/

18 min
9 September 2024
Building a Blueprint for Success: Business Planning and Organizational Structure

In this episode, Michael Martin and Chris Zizza welcome Thomas Meyer from SCORE.org. Meyer provides a sneak peek into the essential strategies and tools he will be sharing at the NWFA Small Business Summit this October. Tune in as he breaks down the importance of having an organizational chart, crafting a business plan, and how often it should be updated to keep your company on track. Meyer also shares his insights on how to create a simple, effective one-page business plan and structure your company for growth and long-term success. 

15 min
27 August 2024
Outpacing the Competition: Growth and Financial Mastery for Wood Flooring Businesses

Michael and Chris sit down with Lynette Watson from the Small Business Development Center (SBDC) to dive deep into the financial strategies and key skills that can make or break your wood flooring business. Lynette shares her expert insights on avoiding costly financial mistakes, the importance of reading and understanding financial balance sheets, and how effective coaching and counseling can help you operate more efficiently and sustainably. Whether you're looking to streamline your operations or outgrow your competition, this episode will give you a sneak peek into the valuable knowledge and tools that will be covered at the NWFA's Small Business Workshop this October. Don’t miss this essential conversation for anyone serious about taking their business to the next level.

25 min
20 August 2024
Small Business Administration Basics and the NWFA Small Business Workshop this October

Join Michael Martin and Chris Zizza as they chat with Thomas Yochim, Deputy District Director of the U.S. Small Business Administration. In this episode, they dive into essential topics like securing loans, accessing resources for starting and growing a business, the ins and outs of selling a business, and crafting a solid business plan. They also explore how the SBA supports small businesses and what to expect at this October's NWFA Small Business Workshop.

26 min
12 August 2024
NWFA Leadership Summit - Increasing Your Profitability in 2024 and Beyond

Join Michael Martin, President/CEO of NWFA, and Chris Zizza, owner of C&R Flooring, as they talk with Doug Howard of Growth Team Strategies to discuss key strategies for growing your wood flooring business in 2024 and 2025. In this episode, they dive into practical tips for success and emphasize the importance of attending this October's NWFA Small Business Workshop in Saint Louis, MO. Whether you're a seasoned professional or just starting out, this conversation will equip you with the insights you need to take your business to the next level.

39 min
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