Biz and Tech Podcasts > Business > Never Mind the Pain Points
Last Episode Date: 02/17/2025
Total Episodes: Not Available
In this episode of Never Mind the Pain Points, Robbie Motamed is joined by Jason Sharpe, Advisor, Culture coach and Non-Executive Director at Rebel Energy. Jason brings over 35 years of experience in various industries, including food retail, financial services, and energy. He shares his journey from traditional to transformational work environments and discusses the innovative and progressive approaches adopted by Rebel Energy. Tune in to explore the concept of progressive organisations and how they differ from traditional models. Hear more about Rebel Energy’s journey and the importance of autonomy, agility, and purpose in creating a thriving work culture, and take away practical steps and challenges in transitioning to a progressive organisation. For more information or to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/inside-rebel-energys-progressive-approach-to-work
In this episode of Game Changers, host Sophie Brazell-Ng sits down with Flo Akingbade, UK Transformation Director and change management expert, to explore the intricacies of navigating organisational change. What’s in store for you in this episode? Discover Flo's people-first philosophy in change management, where she emphasises the "gift of holding hands" through uncertain times. Learn how to tackle resistance to change, whether it’s from individuals, teams, or entire organisations. Hear real-world examples of transformational projects, complete with actionable techniques to drive adoption, sustain change, and build trust along the way. Gain practical advice on key skills like negotiation, leadership, and adaptability that every successful change manager should master. Whether you’re a seasoned professional, just dipping your toes into change management, or curious about what it takes to guide others through transformation, this episode is packed with insights, stories, and practical tips to inspire and equip you. So grab your headphones and get ready to learn how to navigate change, influence outcomes, and make an enduring impact on those around you. For more information and to read the transcript, visit our website: clarasys.com/insights/thinking/podcast/navigating-change-insights-into-change-management-with-flo-akingbade
In this episode of Nevermind the Pain Points, James Prowting-Lord and Rick Stock, two experts in digital transformation and public sector consultancy, delve into the transformative potential of generative AI in the public sector. From tackling risk aversion to addressing data maturity, they examine how this cutting-edge technology could redefine public service delivery while highlighting the importance of responsible adoption. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/genai-in-the-public-sector-risks-rewards-and-the-road-ahead
In this episode of Simply Sustainability, we dive deep into the evolving ESG (Environmental, Social, and Governance) regulatory landscape, where navigating compliance can feel like wading through an ‘alphabet soup’ of new regulations. Host and Clarasys Sustainability Lead Matt Morton is joined by Managing Consultant Rob Gillingwater and Markus Pretzl, ESG/ESH Director at TIP Group, to explore how businesses are rising to the challenge – and opportunity – presented by major legislation like Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD). Markus shares firsthand insights on how his team is preparing for compliance, breaking down the complexities of reporting, data governance, and financial modelling. They discuss how cross-functional collaboration is more crucial than ever, not just for meeting regulations but for unlocking business value along the way. Packed with practical tips and strategic advice, this episode is a must-listen for anyone looking to turn ESG regulatory challenges into opportunities for business growth. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/navigating-the-esg-regulatory-landscape-for-business-growth
In this episode of CX Talks, host Simon Blosse is joined by CX strategy experts Julien Kervella and Loic Le Fouest, to explore the evolving landscape of customer experience. Together, they discuss the transformative power of customer-centric strategies in navigating today's complex market dynamics. From the growing impact of AI and personalisation to fostering trust and community in a world of self-directed consumers, Simon, Julien, and Loic dive deep into the trends reshaping CX. They also tackle the challenges organisations face in embedding CX at a strategic level, emphasising the importance of leadership buy-in, cross-functional collaboration, and sustainable, customer-first approaches. Julien shares his insights on aligning CX strategy with organisational goals, while Loic reflects on the shift from reactive customer service to proactive customer success. This episode offers a roadmap for businesses looking to thrive in an era where every strategy is a CX strategy. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/future-proofing-cx-trends-trust-and-strategy
In this episode of Game Changers, host and Principal Consultant Sophie Brazell-Ng is joined by Clarasys change expert Scott Docherty to delve into the impact of Generative AI on people. Together, they unpack how Generative AI is reshaping work and creativity, exploring its practical applications, challenges, and the importance of prioritising people in the adoption journey. From fostering innovation and efficiency to overcoming fears around AI, this conversation offers valuable insights for organisations looking to harness Generative AI effectively. Drawing from their experience at Clarasys and their hands-on work with AI solutions, the duo share actionable tips on experimenting with Generative AI, supporting teams, and navigating this rapidly evolving technology. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/understanding-generative-ai-impact-on-people-and-work
In this episode of Game Changers, host Sophie Brazell-Ng sits down with James Radford, former Chief of Staff at St John Ambulance, and Alex Wilford, Managing Consultant at Clarasys, to discuss the essentials of creating purpose-driven change across sectors. With backgrounds spanning nonprofit leadership and purpose-driven consulting, James and Alex dive into how organisations can align purpose with impactful outcomes, sharing insights on the PAS808 framework and the power of defining “optimal contribution.” They explore purpose from multiple angles—from transforming charity work and fostering community alignment to navigating purpose-driven strategies in business. Drawing from their involvement in Clarasys’s purpose-led initiatives and broader experiences with frameworks like PAS808 and concepts like Ikigai, the trio provides real-world advice on making purpose a central force in strategy, culture, and decision-making. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/the-importance-of-purpose-driven-change
In this episode of our ‘Game Changers' podcast, host Alex Wilford is joined by Sarah Gillard, CEO of A Blueprint for Better Business, to explore the transformative power of purpose in business. Together, they dive into the key role that purpose plays in shaping not just brands, but entire organisations, and how it can unlock innovation, cultural strength, and new strategic opportunities. Sarah shares her experience working on the purpose re-articulation at John Lewis Partnership and reflects on the importance of authenticity in purpose-led branding. They also discuss how businesses can shift from profit-driven models to ones that prioritise people and the planet, without sacrificing commercial success. For more information and to read the transcript, visit our website:
In this episode of our Simply Sustainability podcast, host Ruth Wilkinson is joined by Andy Brown, Group Chief Sustainability Officer at Anglian Water Group, and Ed Leighton, Director of Strategy and Policy at Ofcom to chat through the intricacies of creating a purpose-led strategy. As active members of the Purpose in Practice Community (PIPC) - a collective of senior leaders who explore innovative ways to put people and the planet at the heart of business and organisational success - Ruth, Ed and Andy discuss their involvement in the community’s collaborative ‘labs.’ These labs dive deep into key topics, offering hands-on experimentation and shared learning among changemakers. In this podcast, the trio pull on their knowledge and experience of facilitating lab three, which focused on how to make purpose core to strategy and performance. They share the five key steps to creating a purpose-led strategy and provide practical advice to drive purpose-led change. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/how-to-create-a-purpose-led-strategy
In this episode of ‘Simply Sustainability’, host Ruth Wilkinson welcomes guests father and daughter duo Andy and Emily Brown to explore the dynamic interplay between generations in shaping purpose-driven organisations. Whether you’re a seasoned leader or an emerging talent eager to make your mark, this conversation reveals the transformative power of intergenerational collaboration. The trio delves into innovative ideas, the significance of cultivating passion within teams, and how to effectively bridge the gap between experience and fresh perspectives to drive meaningful change. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/generations-of-change-bridging-ideas-for-a-purpose-driven-future
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