NBDA: Bicycle Retail Radio

Hosted by National Bicycle Dealers Association

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Episodes

555

Latest episode

Aug 2026

Language

EN-US

About the show

The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate-to-the-nbda/

Listen to episodes

60 recent

August 18, 2026Episode 3042 min

The Connected Bike Shop: Helping Specialty Bicycle Retailers Stay Competitive with Lewis Sherratt, Citrus-Lime

In this episode of Bicycle Retail Radio, Lewis Sherratt, General Manager of Citrus-Lime , discusses the operational challenges facing today's specialty bicycle retailers and how connected technology can help shops improve the customer experience. From inventory accuracy and ecommerce to smarter buying decisions and the future of retail, Lewis shares practical insights to help retailers stay competitive in an evolving market. Contact Citrus-Lime: Patrick Clapp - PatrickC@citruslime.com Patrick Leslie - Patrick.Leslie@citruslime.com Support the show

August 11, 2026Episode 2946 min

NBDA News Hour - July 2026

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. Support the show

August 4, 2026Episode 2840 min

From Local Shop to National Leadership: Insights and Advice with Steph Allen

Steph Allen, National Sales Manager at Giant Bicycle, shares her journey from discovering cycling later in life to building a dynamic career that spans retail, demo programs, and national leadership. She offers personal insights on what makes a great retail experience, lessons learned from working directly with shops and riders, and advice for retailers looking to grow their business and connect more deeply with their communities. Support the show

July 28, 2026Episode 2833 min

Building Bivo: Carina Hamel on Product, Community, and Creating a Different Kind of Cycling Brand

Carina Hamel, co-founder of Bivo , joins Bicycle Retail Radio to share her journey from elite Nordic skiing and athletic product development into building one of cycling’s most recognizable emerging brands. Carina talks about creating a woman-led business rooted in thoughtful design, sustainability, and inclusivity, along with lessons learned working closely with specialty retailers and building authentic community in the cycling industry. Support the show

July 21, 2026Episode 2730 min

Shipping Smarter: Bikeflights Shipping Updates, RFID Tracking, and What Retailers Need to Know

In this episode of Bicycle Retail Radio, we sit down with Michael Potter , Partnerships Director at Bikeflights , fresh off the NBDA Retailer Summit Central in Bentonville, to discuss the latest shipping trends shaping the bike industry, including common e-bike shipping misconceptions, and insight into shipping trends with events and bike travel. Michael also unveils Bikeflights' new RFID tracking label program, a game-changer for shops dealing with transit delays or lost packages, and shares how retailers can start leveraging shipping as a competitive advantage. Support the show

July 14, 2026Episode 2659 min

NBDA News Hour - June 2026

July 7, 2026Episode 2541 min

Inside the Industry: A Quarterly News Review with Bicycle Retailer Industry News - Episode 3

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail. Support the show

June 30, 2026Episode 2442 min

Turning a Meh Wall Into a Money Wall: Retail Design Flex - Episode 22

Have you hit a wall with your store displays? Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Today the team is focused on turning "meh" walls into money walls. To follow along best with the visuals, watch this episode on our YouTube channel. Support the show

June 23, 2026Episode 2348 min

NBDA Certified Bicycle Service Technician Microcredential with NWACC

Join NBDA Executive Director Heather Mason and Brandon Andrews, Director of the Bicycle Technician Program at Northwest Arkansas Community College (NWACC), for the official launch of the NBDA Certified Bicycle Service Technician Microcredential : a new industry-backed training pathway designed to strengthen bicycle service departments nationwide. This is designed for professional bicycle technicians seeking to elevate the efficiency, quality, and profitability of their service departments. Through a focused sequence of five skills badges, this program delivers comprehensive training in both technical and operational aspects of modern bicycle service. During this episode, we’ll walk through the program structure, course details, certifications, and opportunities for your business, as well as how retailers and technicians can enroll today. Support the show