Material Handling Masters Podcast

Hosted by MHEDA

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Episodes

101

Latest episode

Aug 2026

Language

EN-US

About the show

Hear material handling industry economic insight, trends and member perspectives when you listen to MHEDA (Material Handling Equipment Distributors Association) podcasts. Learn what thought leaders in our industry have to say about improving business operations and staying relevant in a changing industry.

Listen to episodes

60 recent

August 12, 202630 min

Building Tomorrow’s Leaders

Explore the Skills, Mindset, and Leadership Habits Every Emerging Leader Needs to Succeed In this episode of MHEDA Talks, host Katie Richards speaks with Brittany Neish, founder of What You Do Matters and host of MHEDA’s NextGen Virtual Series, about building stronger leadership skills through care, compassion and self-awareness. Brittany explains why leaders don’t need to have all the answers, explores common blind spots such as an “I” versus “we” mentality and discusses why high performers do not automatically become effective managers. She also shares why people skills are increasingly valuable in an AI-driven workplace. Listen now to learn why leadership is not something you are simply born with—it is a skill that can be practiced, developed and strengthened. Key Topics Discussed Why leaders should feel comfortable asking for help The shift from an “I” to a “we” mentality Common blind spots that hold leaders back Why high performers do not always make good managers How leadership affects retention and employee well-being Why people skills matter in an AI-driven workplace How leadership skills can be practiced and strengthened About Brittany Neish Brittany Neish is the founder of What You Do Matters and a leadership expert known for her holistic, people-centered approach. With a master’s degree in organizational development and change, she has worked with Fortune 500 companies to develop integrated leadership strategies that strengthen people and organizations. Through engaging, practical learning experiences, Brittany helps leaders recognize their blind spots, build essential people skills and lead with greater care, compassion and confidence. Want to Hear More From Brittany? Join us for the NextGen Virtual Series: Foundations of Leadership , where Brittany will lead four interactive sessions focused on sharpening your strategic thinking, improving communication, overcoming leadership blind spots, and developing the habits and mindset to empower your team and deliver high performance — Learn More & Register Today >>

July 1, 202616 min

Taking the Pulse of Material Handling: Quarterly Industry Sentiment Analysis

Introducing the Quarterly Industry Sentiment Analysis In this episode of MHEDA Talks, host Katie Richards welcomes Tim Dawson, Chief Research Officer at Interact Analysis, to discuss MHEDA’s new partnership with Interact Analysis and the value of industry sentiment data. Tim shares how sentiment reports help capture the industry’s collective outlook by measuring trends in areas such as new orders, backlog, sales cycles, deal size, lead times, staffing, and employee retention. Unlike traditional benchmarking reports that require detailed financial input, sentiment reports provide a quick and confidential way for members to share their perspective on current market conditions and future expectations. The conversation explores how sentiment data complements economic reports and other industry resources by providing a real-time view of how material handling professionals are experiencing market conditions. Tim also explains how members will be able to compare trends across MHEDA’s business communities—including industrial trucks, storage and handling, and systems integration—to gain additional context and perspective. Listeners will learn how sentiment analysis can help leaders benchmark their business against industry peers, identify emerging trends, and better understand the challenges and opportunities shaping the material handling market. Key Topics Discussed Understanding industry sentiment analysis Key metrics tracked in the quarterly report Industry sentiment vs. economic reporting Using sentiment data to support decisions Benchmarking against industry peers Insights from the MHEDA and Interact Analysis partnership Identifying emerging industry trends and challenges About Tim Dawson Tim Dawson is the Chief Research Officer at Interact Analysis, a leading market intelligence firm specializing in supply chain automation, robotics, warehousing, and industrial technology. With extensive experience in market research and economic analysis, Tim leads the company’s research initiatives, helping businesses understand market trends, industry performance, and future opportunities. He is passionate about transforming complex data into actionable insights that support strategic decision-making across the material handling and supply chain industries. More from Interact Analysis Manufacturing Industry Output Tracker (MIO) Exclusively available to MHEDA members, this quarterly report provides insights into global manufacturing output and machinery sector trends to help you plan for the future. Explore regional forecasts, understand changes in industrial demand, and gain perspective on the economic forces shaping manufacturing markets. . — Learn More!

June 30, 202617 min

Economic Advisory Report – July 2026

In the July 2026 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace. Key Topics Discussed in this Episode: Industrial growth outlook Inflation & pricing pressure Business investment strength Consumer spending trends MHEDA markets dashboard To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report . This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success. About ITR Economics ITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.

June 22, 202616 min

The Human Advantage in an AI World

Influence, Trust, and the Social Skills That Will Define Tomorrow’s Leaders In this episode of MHEDA Talks, host Katie Richards sits down with leadership expert, workplace performance specialist, and Emerging Leaders Conference keynote speaker Henna Pryor to explore how professionals can stand out in an increasingly AI-driven world. Henna shares insights on influence, communication, adaptability, and why human-centered skills are becoming more important—not less—as technology advances. From navigating uncertainty to building meaningful relationships and increasing your impact, this conversation offers practical takeaways for leaders at every stage of their career. Key Topics Discussed Why human skills remain a competitive advantage in an AI-driven workplace. How influence and communication are evolving in today’s business environment. The importance of adaptability when facing uncertainty and change. Practical strategies for building stronger professional relationships. Insights from Henna’s upcoming book, The Signal Gap . About Henna Pryor Henna Pryor is a workplace performance expert, keynote speaker, and author who helps organizations strengthen communication, influence, and leadership effectiveness. Known for her engaging, energetic, and research-backed approach, Henna has worked with global organizations to help professionals build confidence, navigate change, and create greater impact in their careers. She is the author of the upcoming book The Signal Gap , a modern guide to influence and communication in today’s workplace, featuring insights from leading thinkers including Adam Grant, Seth Godin, Robert Cialdini, and Dorie Clark. Want to Hear More From Henna? Join us at the 2026 Emerging Leaders Conference July 15-16, where Henna will lead two interactive sessions focused on communication, influence, and leadership in today’s evolving workplace. Learn more and register today. — Learn More & Register Today!

April 29, 202631 min

Culture by Design: How InCord Builds, Listens, and Leads

Building a Workplace People Want to Be Part Of In this episode of MHEDA Talks, host Katie Richards sits down with Meredith Shay, Owner & CEO of InCord, and Robin Ritz, Owner & VP of Sales and Marketing at InCord, to discuss what it takes to create a workplace culture employees genuinely want to be part of. Recognized as a top workplace year after year, InCord shares how intentional leadership, consistent communication, employee feedback, and personal growth initiatives have helped shape a culture built on trust, accountability, and connection. Meredith and Robin also explore the importance of balancing business goals with employee well-being, creating meaningful work experiences, and leading with both vision and empathy. Key Topics Discussed Building a culture rooted in trust, consistency, and communicatio The role of leadership alignment in employee engagement Why employee feedback should drive continuous improvement Supporting employees both personally and professionally Creating meaningful workplace experiences that improve retention How intentional culture-building strengthens long-term business success About Meredith Shay & Robin Ritz Meredith Shay is the Owner & CEO of InCord, a custom safety netting provider serving the material handling industry and other markets focused on workplace safety. Meredith is passionate about building strong teams, fostering accountability, and creating a workplace culture where employees can thrive. Robin Ritz is the Owner & VP of Sales and Marketing at InCord. Robin is known for her people-first leadership style and focus on dream management, helping employees align personal goals with meaningful career growth while contributing to a collaborative and purpose-driven workplace culture.

April 2, 202616 min

Maximizing Your Time at MODEX 2026

What to Expect at MODEX 2026: Insights from MHI In this episode of MHEDA Talks, host Katie Richards sits down with Daniel McKinnon, Chief Exhibitions Officer at MHI, to explore what attendees can expect at MODEX 2026—one of the largest and most influential trade shows in the material handling industry. Daniel shares a behind-the-scenes look at this year’s event, highlighting new show floor features, expanded educational opportunities, and the continued growth of emerging technologies shaping the industry. He also discusses key trends driving attendance, including the rise of automation, increased interest from venture capital firms, and the importance of workforce development. In addition, Daniel offers practical advice for both first-time exhibitors and attendees on how to plan ahead, maximize ROI, and make the most of the MODEX experience, while still leaving room for unexpected connections and discoveries. Key Topics Discussed New features and activations at MODEX 2026 Growth of automation and emerging technologies The role of startups and venture capital in the industry Tips for first-time exhibitors and attendees How to plan your schedule and maximize your experience Balancing structured planning with spontaneous networking opportunities About Daniel McKinnon Daniel McKinnon is the Chief Exhibitions Officer at MHI, where he leads the strategy and execution of major industry events including MODEX and ProMat. With extensive experience in trade show management and industry engagement, Daniel plays a key role in shaping experiences that bring together thousands of professionals across the material handling and supply chain sectors. He is passionate about creating opportunities for education, innovation, and meaningful connections that drive the industry forward. Visit MHEDA at MODEX 2026 Let’s Connect! MHEDA is excited to attend MODEX, April 13-16, at Georgia World Congress Center in Atlanta. Unplug from the show floor and re-energize in the MHEDA Recharge Lounge. Enjoy a comfortable space to relax, grab refreshments, charge your phone, and spark new conversations with fellow material handling professionals. Conveniently located in the B Concourse (Room B210), MHEDA’s Recharge Lounge is your headquarters for connection, comfort, and community at MODEX 2026. — Learn More!

March 30, 202612 min

Economic Advisory Report – April 2026

In the April 2026 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace. Key Topics Discussed in this Episode: Economic uncertainty Forecast revisions due to the middle east confict Industrial production index MHEDA markets dashboard To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report . This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success. About ITR Economics ITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.

March 30, 202631 min

How Leaders Build Teams People Don’t Want to Leave

How Leaders Build Teams People Don’t Want to Leave In this episode of MHEDA Talks, host Katie Richards sits down with Joe Mull, author, founder of Boss Hero School, and speaker at the 2026 MHEDA Convention, to explore what it truly takes to build a workplace where employees want to stay. Joe shares insights from his research and experience in leadership development, challenging common assumptions about retention and engagement. He discusses why the idea that “no one wants to work anymore” misses the mark and reframes the conversation around quality of life, trust, and the overall employee experience. Joe also offers practical strategies leaders can use to strengthen commitment, improve retention, and create a more people-centered workplace. Key Topics Discussed Employee commitment vs. transactional thinking The role of quality of life in retention Why “No one wants to work anymore” is a myth Stay interviews vs. exit interviews Practical leadership habits that improve retention About Joe Mull Joe Mull is an award-winning author, Hall of Fame speaker, and the founder of Boss Hero School. With a background in leadership development across higher education and healthcare, Joe helps organizations improve employee commitment, reduce turnover, and build more human-centered workplace cultures. He is known for translating research and psychology into practical strategies that leaders can apply to attract, engage, and retain top talent.

March 11, 20269 min

Navigating the Impact of Industry Consolidation

Consolidation, Competition, and Opportunity Industry consolidation continues to reshape the material handling landscape as private equity investment, acquisitions, and strategic mergers accelerate across the market. In this episode of Table Trends, CEO Lauren Reed joins MHEDA board members to discuss how consolidation is influencing competition, customer relationships, and long-term business strategy across the industry. The conversation explores how private equity and large-scale acquisitions are changing the competitive environment—bringing both new opportunities and new pressures for distributors, integrators, and suppliers. Panelists share how companies are responding to larger competitors entering their markets, evolving vendor relationships, and shifting expectations from newly acquired customers. Featured Guests Lauren Reed, CEO, MHEDA Lori Palmer, President, REB Storage Systems Darin Boik, President, Advanced Equipment Steve Strenck, Director of Sales, Gregory Poole Equipment While consolidation can create uncertainty, the discussion highlights how strong customer relationships, agile operations, and a focus on service excellence remain key differentiators. As the industry continues to evolve, companies that stay adaptable and relationship-driven will be best positioned to navigate change and uncover new growth opportunities.

February 25, 20268 min

The Real-World Impact of Artificial Intelligence

AI as a Business Tool, Not a Buzzword As artificial intelligence rapidly evolves, material handling companies are moving beyond curiosity and into practical application. In this episode of Table Trends, CEO Lauren Reed is joined by MHEDA board members to explore how AI is reshaping operations, decision-making, and customer experience across the industry. From contract reviews to service automation, the discussion highlights how companies are leveraging AI tools to improve efficiency while maintaining human oversight. Panelists share how AI is streamlining complex and time-consuming processes. Contracts that once took hours to review can now be analyzed for key clauses and risk areas in minutes, helping leaders without in-house legal teams navigate increasingly complex agreements with greater confidence. Others are building customized AI tools to interpret technical manuals, support customer service teams with faster answers, and even create searchable employee handbooks that provide real-time internal guidance. Operational automation is also taking center stage. One panelist describes how AI-driven analytics are automatically closing thousands of routine preventative maintenance work orders each month, freeing up staff to focus on higher-value tasks and improving billing accuracy. The result is not only greater internal efficiency but also a stronger customer experience through faster, more accurate service. Featured Guests Lauren Reed, CEO, MHEDA Lori Palmer, President, REB Storage Systems Darin Boik, President, Advanced Equipment Steve Strenck, Director of Sales, Gregory Poole Equipment Whether you’re just beginning to explore AI or actively integrating it into your operations, this episode offers real-world insight into how material handling leaders are using artificial intelligence to save time, reduce risk, elevate marketing efforts, and create more meaningful human interaction where it matters most.