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M&M Insurance Podcast – Australian Insurance industry topics & issues affecting Brokers

Calling all Insurance Brokers! Are you over Webinars? Over formal presentations? We certainly are! So we've decided to do something about it. We've started our very own podcast so we can dive deep into insurance industry topics and issues, affecting us all.Speakers: Mick O'Bree - General Manger of Operations, Ausure John Mills - Broking Manager, AusureAbout Ausure - Ausure is one of Australia’s largest insurance groups, offering flexible solutions to brokerages nationally. Estimated 80,000 clients, $400m Gross Written Premium, with more than $10 billion of clients assets protected.

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Last Episode Date: 18 December 2024

Total Episodes: 40

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Millsy & Mick Podcast # Podcast #40 - Scott McCarthy, CEO Ausure
18 December 2024
Millsy & Mick Podcast # Podcast #40 - Scott McCarthy, CEO Ausure

Hi all, for our final episode of the year, we thought we’d finish on a high and give you a proper star of the industry.  Unfortunately, they weren’t available…so we went even bigger!   In this episode, Millsy and I deep dive the year that was (still is…) 2024, with one of the sharpest minds in our industry.  Scott gives us his insights into how the year looked for him and what he saw happening for our reps and the industry.  We get some crystal ball action from Scott, with what he thinks is in store for 2025, and we also ruminate on what positive things we can do to close this year out and be ready to open up a new one. Thank you everyone for your support this year, Millsy and I have really enjoyed this little project.  Stay tuned for something bigger and better next year.

34 min
Millsy & Mick Podcast #39 – Jono Edwards – Point Insurance
19 September 2024
Millsy & Mick Podcast #39 – Jono Edwards – Point Insurance

Hi all, in this episode we have the person with the best laugh in the industry…the estimable Jono Edwards from Point Insurance. In this episode, we get straight into everything Accident & Health.  Jono discusses Points unique approach to Agreed Values, and their benefits to the client and the brokers.  We also talk about how the change in financial planning legislation has led to a great opening for clients and brokers to have an insurance product provided that is relevant for them.  We also deep dive into the benefits of providing more advice to clients via Accident & Health, especially for the micro SME and SME market. If Jono’s passion about helping clients and brokers doesn’t catch you, then his infectious laughter certainly will! We hope you enjoy this one.

35 min
Millsy & Mick Podcast #38 – Rebecca Capes & Bryce Fullerton - Elantis
7 August 2024
Millsy & Mick Podcast #38 – Rebecca Capes & Bryce Fullerton - Elantis

Hi all, in this episode we have Bec and Bryce from Elantis, who took time during our Networking Day to have a chat with us. We learn about Elantis and some of the projects they’re working on to help brokers provide solutions for their clients. We also deep dive into some surprising stats around the economy, as hear about what Elantis are seeing in the industry for how portfolios are funded and the potential for growth. It seems funding is one of the last pieces in the puzzle for the client, and Elantis have some solutions to help the network with this. We hope you enjoy this one.

24 min
Millsy & Mick Podcast #37 – Daniel Gronert & Bernie van Altena – Arteva Funding
23 July 2024
Millsy & Mick Podcast #37 – Daniel Gronert & Bernie van Altena – Arteva Funding

Hi all, in this episode we have Daniel and Bernie from Arteva Funding, who took time out of their travels to stop in for a chat.   We learn some history of Arteva, with the merger from 3 ½ years ago through to how they’ve achieved their incredible growth.  The numbers are staggering!  We do a deep dive into what Daniel & Bernie see in the market, terms of the funding percentages and how increases can help improve broking businesses across several areas.   Arteva’s DNA is to make funding easy, which definitely comes across in the way they do business with Ausure.   We hope you enjoy this one.     

32 min
Millsy & Mick Podcast #36 – Darren Free, Claims Manager
9 July 2024
Millsy & Mick Podcast #36 – Darren Free, Claims Manager

Hi all, in this episode we have the nicest hard person in claims…Mr Darren Free, who shares his insights into what he and his claims team are seeing in the market.  When we say “hard”, it’s because every day we hear how he and his team work hard to push for the best result for the client.   We also deep dive into a few “sexy” claims examples and get Darrens hot take on them, from how our brokers got an amazing result for the client, to some housekeeping areas we can all work on.   Darren has been running the Ausure Claims Department for what seems like 8 decades now, yet somehow he remains enthused with providing a service that delivers for our network.  You can hear it in his voice in this episode!   We hope you enjoy this one.     

35 min
Millsy & Mick Podcast #35 - Ellie Laidlaw & Michelle Wild
27 June 2024
Millsy & Mick Podcast #35 - Ellie Laidlaw & Michelle Wild

Millsy & Mick Podcast #35 – Ellie Laidlaw & Michelle Wild   Hi all, in this episode we have the lot…and more!  Somehow we convinced our CFO Ellie Laidlaw and Finance Manager Michelle Wild, to put down their spreadsheets in mid June to come chat with us.    We covered a fair bit on this episode, with a deep dive into Audits and how they positively affect broker operations, along with getting an insight into the time spent – and value achieved – out of the budgets.  We talk about the great Ausure-only benchmarking data we have available at our brokers fingertips, and get a look behind the curtains to see a day in the life of the Accounts team. 

37 min
Millsy & Mick Podcast #34 - South Africa, Training Subsidy & Ausure Camp Trip
7 May 2024
Millsy & Mick Podcast #34 - South Africa, Training Subsidy & Ausure Camp Trip

Millsy & Mick Podcast #34 -  South Africa, Training Subsidy & the Ausure Camp Trip   Hi all, we’re recently back from South Africa and needed a few days to recover from a local cough…and some jet lag…and some Pinotage…   In this episode we are pumped to talk about our overseas conference and the fun we had from safaris to wine tours.  We deep dive into the Training & Promotion Programme with our partners SafetyCulture Care, Dual, UAA/Mecon and introducing Point Insurance. We also announce an exciting new extension to the training subsidy. Look out Tier 2’s!   We finish with some campfire confessions for the upcoming annual Ausure Camp trip. If you’ve been living under a rock and are not sure what it’s about, have a listen then touch base with Millsy and I. This year will be even bigger!   We hope you enjoy this one.     

24 min
Millsy & Mick Podcast #33 – Dana James – Ausure Marketing Team
5 February 2024
Millsy & Mick Podcast #33 – Dana James – Ausure Marketing Team

G’day all, First episode for 2024 – ‘Year of the Dragon’. For the special first podcast for the year we have been lucky enough to snare some curiosity and time from our new Marketing team member, Dana James.   We take a journey to get some great insight, into what our amazing Marketing team can do for our AR’s, what AR’s can do to enhance their brand and stand out in this competitive Broking world.      This amazing team is doing great things so please listen in and enjoy.   Millsy & Mick

24 min
Millsy & Mick Podcast # 32 - Trent Brown from Allstate
13 December 2023
Millsy & Mick Podcast # 32 - Trent Brown from Allstate

Hi all, in this episode we have an industry legend and the G.O.A.T of storytime….Mr Trent Brown.    We deep dive with Trent about Allstate’s first play into SME Business Package insurance, along with how Allstate’s Claims and Underwriting service are differentiating themselves in the market.  We get a good Farm update and a sneak introduction to their new Livestock product.   Full disclosure…Millsy couldn’t make this one as he was busy holding the fort for most of Ausure, as he always does.  But he was there in spirit and will be back with his unique insights on our next podcast.   We hope you enjoy this one.     

29 min
Millsy & Mick Podcast #31 - Mecon Insurance (UAA group )
1 November 2023
Millsy & Mick Podcast #31 - Mecon Insurance (UAA group )

G’day all, And… we are back…. Put the kettle on, get some loose leaf Dandelion tea and sit back into this episode with CEO Glenn Ross from Mecon Insurance. One of the nicest and most wise people in our industry and always willing to help Brokers navigate the complexities of Construction Insurance.    We are taking an in-depth free dive with Glenn about his story and the birth of the mighty Mecon Insurance.  We also seek wise tips from Glenn on the things for brokers to look out for with Construction Insurance products.   We hope you enjoy this one.     

35 min
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