Why Scaling AI Starts with Leadership, not Technology
Moving AI beyond a pilot requires more than choosing a model or building a tool. It requires leadership support, employee trust, and a clear connection to business results. On this episode of Life Sciences DNA, Marc Raman, chief data and AI officer at Alcon, sits down with Srivatsan Nagaraja to discuss the company’s experience putting AI to work across manufacturing, sales, marketing, and employee services. Raman shares what worked, what needed to change, and why a useful homegrown product can still be worth replacing. He discusses how to manage expectations, capture employees’ expertise, navigate shifting technology economics, and build a workforce prepared to keep learning as AI advances.







