Let’s Talk Dispatch

In this episode of Let’s Talk Dispatch, we’re thrilled to welcome back Jenn Marshall for her second appearance! Jenn is a traveling dispatcher who represents getResQ911, a company founded by Diane Carroll, dedicated to serving 911 agencies and workers. GetResQ911 was born out of a deep passion for the industry. Diane, who spent 22 years in dispatch herself, understands the challenges on both sides—from the dispatcher’s need for family and downtime to the agency’s mission and citizen expectations. Jenn shares her unique experiences as a traveling dispatcher, discussing how she helps bridge the gap between dispatchers and management while maintaining a work-life balance. Tune in to hear more about the world of traveling dispatch and the heart of service that drives getResQ911!You can learn more at getresq911.comFollow on facebook and instagram @getresq911Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

On this Episode of Let’s Talk Dispatch we are joined by Regina Milkovich and Cynthia Hudson, seasoned dispatch supervisors at the Goodyear Police Department in Arizona. With a combined 45+ years of experience, these two share a deep passion for improving morale in dispatch centers. In this episode, they discuss the importance of taking baby steps to create a positive work environment, the value of finding a work BFF, and how mentorship can transform a team.Get to know their unique journey, their long-standing friendship that began when  Regina trained Cynthia at the AZ Highway Patrol, and some fun insights into their lives outside of work. Tune in for an inspiring conversation about building a supportive and resilient dispatch center.Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Our guest today on the Let's Talk Dispatch Podcast brings over 26 years of experience in public safety and emergency management. Having worked as a dispatcher, trainer, and manager, Wendy recently transitioned to the private sector, and today she’s sharing her wealth of knowledge on what it takes to hire, train, and support successful dispatchers.We’ll explore the key job skills new dispatchers need to thrive, strategies to prevent burnout in their critical first year, and Wendy’s unique perspective on career advancement within the industry. Whether you’re just starting in dispatch or looking to move up, this episode is filled with actionable advice from a seasoned professional.Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode of Let's Talk Dispatch, we're joined by Jennifer Boht, a seasoned dispatcher with over nine years of experience in the field. Jennifer's passion for dispatching goes beyond just answering calls—she's committed to shedding light on the critical staffing issues that affect dispatchers and departments alike. Tune in as we dive into the real-world challenges of understaffing, its impact on mental health, and how it shapes the day-to-day experiences of those behind the console. Whether you're a dispatcher or simply interested in the inner workings of emergency response, this conversation is a must-listen!Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Todays episode of Let's Talk Dispatch is a special recording with the Five Oooh Podcast. Host Haley Mirabelli is a dedicated active-duty police officer with a master’s degree in Public Safety Administration. A powerful female voice in the law enforcement community, Haley founded the Never Forgotten Clothing Company, which initially started as a clothing brand for first responders but has since grown into a thriving community. This platform allows first responders to share their stories, advocate for change, and shed light on the difficult realities of their profession.Beyond just a brand, Never Forgotten has become a beacon for those who dream big, encouraging new recruits to join the force and connecting individuals with shared goals. Haley’s commitment to amplifying voices within her community also led her to launch the Five OOOH! Podcast, where she highlights local heroes and the stories that need to be heard.With a focus on creating positive change, Haley looks forward to continuing her mission of supporting and uplifting the first responder community.The heroes behind the headphones- Ft. Ashley Valenzuela (The Raspy Dispatcher)Five Oooh!we shine a light on the crucial role of dispatchers with special guest Ashley Valenzuela, also known as The Raspy Dispatcher. Ashley shares her experiences from behind the scenes, where dispatchers act as the lifeline between the public and first responders, managing emergencies with calm and precision.Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Today, we are thrilled to have Maribel, the 9-1-1 Public Education Coordinator for the RGV911 District, as our guest. Maribel plays a crucial role in public safety by organizing training sessions, monitoring progress at dispatch centers. She is also the mastermind behind the impactful Teach 911 program, which educates students on the proper use of 911 services.In our conversation, we'll delve into Maribel's journey into public safety, her experiences and challenges in the field, and her daily responsibilities. We'll also explore the inspiration behind the Teach 911 program and the advice she has for those considering a career in dispatch. Join us for an insightful discussion on the importance of public education in emergency services and the incredible work Maribel is doing to make a difference.You can connect with Maribel and RGV911 on facebook by searching RGV911 !Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

On todays episode we are joined by Nik, the Chief Strategy Officer of PeerConnect App, an innovative platform designed to support mental health and peer connections. Nik brings a unique perspective to our conversation, not only through his professional role but also through his personal connection to emergency services—his wife is a dispatcher for the Canadian Mental Health Association, with previous experience in police and EMS dispatch.Referred by Cait Lavoie, PeerConnect's Marketing Coordinator, Nik is here to share insights into the app's development, its impact on mental health support for first responders, and the vital role of peer connections in this field. We're excited to dive into Nik's experiences and learn more about how PeerConnect is making a difference. Looking forward to our chat!Connect with Peer Connect IG: https://www.instagram.com/firstresponsemh_/FB: https://www.facebook.com/FirstResponseMHLinkedIn: https://www.linkedin.com/company/15846203X: @FirstResponseMHMake Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Today we are joined by two retired police officers with over a decade of experience in the First Responder field. They are the driving forces behind Runestone Ranch, an organization recently awarded its 501(c)(3) status, dedicated to mental health outreach for first responders.Brian and Anthony have experienced trauma on the job and know firsthand the importance of peer support and mental health resources. They are here to share their personal stories and the critical mission of Runestone Ranch. Their goal is to provide first responders with the knowledge and tools needed to handle trauma and create a safe retreat environment for education and regulation techniques.They are passionate about raising awareness and breaking the stigma associated with seeking help, aiming to change the culture so that first responders feel empowered to seek the assistance they need. Join us as we dive into their journey, the importance of mental health in emergency services, and how Runestone Ranch is making a difference in the lives of those who serve our communities. You can connect with Runestone Ranch at the links below | Instagram: https://www.instagram.com/runestoneranch/Website: https://runestoneranch.orgMake Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

My guest today is a Fire Captain and Paramedic with over 14 years of experience as a firefighter and 12 years as a paramedic. Josh is also a meditation instructor who is passionate about promoting the importance of mindfulness meditation for first responders.Josh recently faced a major injury on the job, which, while challenging, gave him the time and opportunity to bring a long-held idea to life. He founded Foundation Fortified, an initiative aimed at supporting first responders through mindfulness and meditation practices. Join us as we dive into Josh's journey, the impact of his injury, and how he is now using his experience to help others in the emergency services community.You can Check out Foundation Fortified at the links below Facebook: Foundation FortifiedInstagram: Foundation_FortifiedYouTube: Foundation FortifiedWebsite: foundationfortified.orgMake Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

This episode highlights a new segment from our YouTube channel, Voices from the Communication Center.  During this segment, we bring you an inside look at the real stories, advice, and day-to-day realities of the unsung heroes who answer emergency calls in our community daily. Join us as we sit down with three dedicated dispatchers from the San Jose Police Department.Subscribe to The Raspy Dispatcher on YouTube for more episodes featuring incredible dispatchers from around the country, sharing their journeys and expertise.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com