Etech Leaders are visionary and have an attitude to share knowledge to maintain the skilled ecosystem. Plug-in your headsets and ensure best learning experience on the voice.
Last Episode Date: 27 August 2024
Total Episodes: 32
Are you ready to elevate your contact center operations with the latest in conversation analytics? Dive into this episode to uncover how conversation analytics can revolutionize your approach to contact center management. Industry experts share actionable strategies and inn...
Are you ready to revolutionize your customer experience with AI while keeping the human touch? Discover how to blend AI with human expertise to transform your customer experience strategy. In this game-changing episode, industry leaders reveal their secrets for success in a...
Are you ready to enhance your leadership skills by understanding the balance between service and extreme ownership? Join us as we explore this dynamic theory inspired by Bruce Lee’s teachings. This podcast is designed for leaders who aim to excel in a fast-paced, high-...
Join customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction.
Join customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction.
Join customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction.
Emotional Intelligence (EQ) is not just a buzzword; it's the backbone of successful leadership.
In our last podcast episode, we talked about three effective leadership practices. Tune in now to learn about the other 3 critical leadership practices that you need to lead your team to success.
In our last podcast episode, we talked about three effective leadership practices. Tune in now to learn about the other 3 critical leadership practices that you need to lead your team to success.
In the rapidly evolving and challenging business environment, leadership practices play a crucial role in creating and maintaining high-performing teams. Effective leaders understand the importance of guiding their teams towards achieving their goals and objectives, even in ...
Discover new partners and
collaboration opportunities —right in your inbox.
Get notified about new partnerships
