Episodes
120
Latest episode
Jun 2026
Language
EN-US
Official podcast of the Insurance Agents & Brokers (IA&B) association, the premier resource and champion for independent insurance agents in PA, MD, and DE.
Heather Ulrich, IA&B’s Director of Career Services, sits down with Corey Donovan and Idy Iglehart of Maury Donnelly & Parr, Inc. to discuss their experience with the Insuring Careers Certification Program (ICCP). In this episode, they share how the program’s licensing and training curriculum benefits both insurance agencies and new employees, helping build knowledge, confidence, and long-term career success in the industry.
Audio version of the feature article from IA&B's June 2026 issue of Primary Agent magazine entitled: MULTIGENERATIONAL TALENT: The Competitive Advantage Hiding in Plain SightThe insurance workforce is changing. Learn how to gain an advantage by adapting your hiring model and introducing elastic hiring.
Audio version of the Coverage Corner column from IA&B's June 2026 edition of Primary Agent magazine. Claims … To Report or Not to Report? By Bill Wilson
Audio version of Don's Discussion, a column from IA&B's June 2026 edition of Primary Agent magazine.This month's question is:Is it OK if my employees sign applications and related documents on behalf of our insureds?
Audio version of the feature article from IA&B's May 2026 issue of Primary Agent magazine entitled: We’ve Got You (HR) Covered:Human Resources Tools for IA&B Members
Audio version of the Coverage Corner column from IA&B's May 2026 edition of Primary Agent magazine. Drones - Where is the Coverage for Your Commercial Insureds?By Cathy Trischan
Audio version of Claire-ification, a column from IA&B's May 2026 edition of Primary Agent magazine.This month's question is:While transitioning paper files from a purchased agency into our management system, I discovered some in-force policies without signed applications. How should I handle this?
Audio version of the Coverage Corner column from IA&B's April 2026 edition of Primary Agent magazine. The War Exclusion Revisited – Cyber WarfareBy Cathy Trischan
Audio version of Claire-ification, a column from IA&B's April 2026 edition of Primary Agent magazine.This month's question is:A carrier accepting Personal Lines ACORD applications told our producers that they did not need to fill out the complete application. Is there an E&O exposure if we have the customer sign the app without completing all the fields?
Audio version of the feature article from IA&B's March 2026 issue of Primary Agent magazine entitled: Building a Cybersecurity Culture in Your AgencyCybersecurity is everyone’s responsibility. Learn how to build a strong cybersecurity culture that ensures every agency employee understands the risks, follows safe practices, and helps protect the organization’s most valuable data.
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