Innovating Leadership: Co-Creating Our Future

Guests: Amazon Vice-Presidents Udit Madan (Worldwide Operations), Jamil Ghani (Worldwide Prime), & Sarah Rhoads (Workplace Health & Safety) Answer honestly: can you innovate? Most organizations can – but their leaders won’t. Fear of change is often cited, but the reality is they don’t know how.   Amazon’s success is predicated on constant innovation, so leaders there have deeply embedded it into their business culture. In this episode, we hear from three high-level Amazon executives, each one encouraging innovative mindsets in different ways. They reveal their teams’ latest innovations, and their own leadership philosophies that keep their teams on the cutting edge. Here's what Udit, Jamil, Sarah and host Maureen Metcalf cover: The secret sauce behind all Amazon initiatives: constant customer-back thinking; How Prime uses AI to make shopping easier for those customers; and The Six Pillars that fuel the goal of making Amazon the safest place to work on the planet. Do a deeper dive on Amazon leadership with these interviews: To Err Is to Innovate with Beryl Tomay, Amazon VP of Last Mile Delivery & Technology Four Key Lessons on Trust & Safety from Amazon’s Head of Family Trust with Catherine Teitelbaum Putting People First with AI with Dave Levy, VP of Amazon Web Services WWPS How Moonshots & Robots Put Packages on Your Porch with Steve Armato, VP of Middle Mile & Tech at Amazon For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ. Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)   NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Eternally Irreplaceable by AI: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guests:   Udit Madan, VP of Worldwide Operations, oversees fulfillment, transportation, and last-mile delivery operations. Udit joined Amazon in 2008 as a Software Development Engineer, building technology to automate and scale the company’s fulfillment network. Over the years, he has led numerous R&D initiatives, introducing robotics and automated control systems. In 2015, he transitioned to the Last Mile Technology team, where he developed key programs for Amazon’s delivery services. Udit also played a crucial role in Amazon’s COVID-19 operations response. He earned degrees in Computer Science and Economics from the University of Texas and was born and raised in India before moving to the U.S. in 2004.   Jamil Ghani, VP of Worldwide Prime, leads Amazon Prime globally, overseeing product, technology, marketing, decision science, operations, and finance teams that drive the membership’s growth and success. Under his leadership, Prime membership has tripled, and per-member spending has doubled, with new benefits added across categories such as healthcare, grocery, and food delivery. Before joining Amazon in 2017, Jamil was Senior Vice President of Enterprise Strategy, Digital & Innovation at Target, where he played a key role in revitalizing Target.com and launching new customer experiences. Jamil also held leadership roles at The Walt Disney Company, General Mills, and The Boston Consulting Group. He holds a BA in Economics and Computer Science from Harvard College and an MBA from Harvard Business School, where he was named a Baker Scholar.   Sarah Rhoads, VP of Workplace Health & Safety, oversees Amazon’s global health and safety programs, managing a team of over 9,000 professionals dedicated to the well-being of more than 1 million employees. Sarah joined Amazon in 2011 as an Operations Manager and has since held various leadership roles, including Director of Amazon Air. In her role at Amazon Air, she built the company’s air-haul network from scratch, growing it into a global operation with nearly 100 aircraft. A former U.S. Navy fighter pilot, Sarah flew F/A-18 jets and completed over 250 carrier landings. She holds a BS in Mechanical Engineering from the U.S. Naval Academy and a Master’s in National Security and Strategic Studies from the U.S. Naval War College.

Guests: Cynthia Cherrey, CEO of the International Leadership Association, & Ajay Bramdeo, African Union Ambassador to the EU This classic episode, revisited, focuses on global challenges. Migration – legal and illegal – is just one major issue haunting the globe. As the world faces this, climate change, and other international challenges, what can you do?   Plenty, as we learn in this episode! ILA CEO Cynthia Cherrey opens the conversation by discussing the frameworks and forum for the new leadership needed to develop solutions which the Association’s annual global conference provides. Then Ambassador Ajay Bramdeo steps in to point out how old-school leadership fails in light of illegal migration and other global challenges – and how redefining leadership is necessary to solve them. Here's what Cynthia, Ajay, and Maureen cover: The needs Cynthia saw in the leadership community…and how establishing ILA’s global conference can help fill them; The origins of the migration crisis, focusing on Africa’s emigres as an example of how poor leadership exacerbates the issue; and Solutions – including the leadership traits you can practice in your own organization which, in the long term, can influence resolving global issues. Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org.   Other episodes you'll enjoy: - Empathy, Dialogue, & a Good Mood: An Ambassador Reveals What Leaders Need in Crisis with Ambassador Thomas Greminger & Peter Cunningham - Work, War, and In-Between: An International Peace Negotiator’s Top Tips for Resolving Conflict with John, Lord Alderdice - Cooperation, Leadership, & Empathy: George Papandreou’s Path for Meeting Challenges with the former Prime Minister of Greece   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   You can learn more about Cynthia Cherrey’s organization – as well as their next global conference – on the International Leadership Association website: https://ilaglobalnetwork.org. https://ilaglobalnetwork.org/.   To learn more about the African Union, check out https://au.int. https://au.int/.   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Take Back Your Power: 10 New Rules for Women at Work by Ancestry CEO Deb Liu, on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ. Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)   NOTE: As an Amazon partner, we may make a small commission from books you buy through these links. -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Redefining the Reach of Podcasts: Jenna Reik CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guests: Cynthia Cherrey, is president and CEO of the International Leadership Association (ILA), a global network of leadership scholars, educators, and practitioners. Previously, Cynthia served as Vice President and Lecturer in the Woodrow Wilson School of Public and International Affairs at Princeton University. She publishes in the areas of leadership, organizational development, and higher education including coauthoring Systemic Leadership: Enriching the Meaning of our Work, coediting ILA’s Building Leadership Bridges book series, and co-editing Women and Leadership around the World. She is a Fellow at the World Business Academy and a recipient of a J.W. Fulbright Scholarship. Cynthia’s interests and research explore new ways to live, work, and lead in a knowledge-driven, interdependent, global society. She consults and speaks to for profit and nonprofit organizations around the world on leadership and organizational change. Ajay Bramdeo is the African Union Ambassador to the European Union. In this position, Bramdeo is working to overcome the historical legacy of relations between Africa and Europe to establish more mutually beneficial exchanges between the two continents, particularly, in recent years, in terms of migration. He is also engaged in ensuring that Africa’s voice carries weight within larger global systems for governance, such as the United Nations and global conversations around peace and security.

Guest: Deb Liu, Ancestry President & CEO You are who came before…personally and as a leader. Your ancestors have been shaping you for generations.   That’s one key lesson from Deb Liu, who heads Ancestry, the world’s leading genealogical service. Even though we like to think we’re completely self-made, we’ve been heavily supported by our teams and communities. But, more invisibly, we’ve also been shaped by decisions our ancestors made generations ago: when they immigrated, who they married, the jobs they worked, and more.   Deb discusses that and more with host Maureen Metcalf in this episode that looks back to help you look ahead. Here's what Deb and Maureen cover: The many ways your ancestors continue to shape you (and your leadership); The growing role of AI in finding and preserving historical documents; and Why, as a leader, Deb looks for out-of-the-box thinkers to join her Ancestry team.   Other episodes you'll enjoy: Why Rare Leadership Is Well-Done at Omaha Steaks with CEO Nate Rempe Leading with Care & Purpose with Raj Sisodia & Sudhanshu Palsule The Future Is Yours to Create with futurist Rebecca Ryan   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   Deb’s book is Take Back Your Power: 10 New Rules for Women at Work on how to overcome the obstacles women still face in the workplace – especially in tech. It’s in hardback at https://amzn.to/47OUO9E, and audio at https://amzn.to/3Y6EmOQ.     Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Shaping a Very Positive Future: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   Deb Liu joined Ancestry's helm in March 2021 as President & CEO and a member of the company's Board of Directors. Named one of Business Insider's most powerful female engineers, Deb has worked in the tech industry for over 18 years with previous leadership roles at PayPal, eBay, and Facebook where Liu created and led Facebook's Marketplace. She also led the development of Facebook's first mobile ad product for apps and its mobile ad network, in addition to building the company's games business and its payments platform, including Facebook Pay. Now Liu is guiding Ancestry into a new chapter of growth and innovation – all to empower journeys of personal discovery to enrich lives. Under her leadership, Ancestry is undertaking a bold vision focused on building a more inclusive experience. Where Ancestry has traditionally been Designed for Some, Deb is leading the company to Ancestry for All, where EVERYONE can see themselves and their families reflected in the product, regardless of family dynamics, race, ethnicity, and heritage. And the proof is in her business strategy – from the release of their inaugural Impact Report, to the acquisition of Geneanet, a leading French genealogy company, and strengthening Ancestry's executive bench, by hiring former execs from Amazon and Facebook and appointing a new female Chief Product Officer. Actively involved with promoting diversity and women in tech, Deb is also the founder of Women In Product, a nonprofit to connect and support women in the product management field.

Guest: George Papandreou, former Prime Minister of Greece Do you want to lead like an Olympian…or a gladiator? The Olympics were founded by the ancient Greeks as a model for collaboration and cooperation, developing a city-state’s Olympians to their highest potential. That dovetails with the mission of today’s best leaders – and Greece’s former prime minister, George Papandreou, shares why that Olympic vision is all the more important now. As he shares with host Maureen Metcalf, it’s the key to solving so many of today’s global issues: from refugees to climate change. The first step: figuring out our common values, then building on them to work together across borders. Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org . Other episodes you'll enjoy: Former Prime Minister Papandreou’s Path to a Just World with George Papandreou and Jorrit Vokers How Climate Change Batters Business Bottom Lines: A Prime Minister Explains with Kim Campbell Here’s Why This Prime Minister Gives Failing Grades to Today’s Leaders with Kim Campbell   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!   RESOURCES:   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    She’s also written several award-winning books on leadership development. You can peruse and purchase them here.    Books we’re reading for fun or personal development right now include: Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith The Five Lost Superpowers: Why We Lost Them & How to Get Them Back by John Reid, et al The Parable of the Sower by Octavia Butler The Left Hand of Darkness by Ursula K. LeGuin -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Adaptable Support: Jenna Reik CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders Twitter: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   As Prime Minister of Greece from 2009 to 2011, George A. Papandreou understands leading in turbulent times. A public servant for many years, he served, among other posts, as Minister for National Education and Religious Affairs and as Minister of Foreign Affairs before following in his father and grandfather's footsteps to become Greece's Prime Minister. His election to office after the devastation of the global financial crisis of 2007-2008 came with a mandate to increase transparency and reduce corruption in Greece's government while humanizing globalization and its economic effects on Greek citizens. Challenged by time and global financial markets, he made the difficult decision to implement austerity programs and cuts that appeased the Eurozone and the pressures of the global economy. For his work in 2010 of "making the best of Greece's worst year," Foreign Policy magazine named him a Top 100 Global Thinker.

Guest: Catherine Teitelbaum, Head of Family Trust at Amazon Your current skills can take you to surprising places. That’s the backstory for Amazon’s Head of Family Trust, Catherine Teitelbaum. It could be your story, too! Catherine started as a classroom teacher; she’s now a tech leader. And, as she tells host Maureen Metcalf, it was a natural progression…but one she never foresaw. In this episode, she shares her journey, how those skills were perfect as online companies realized they needed trust and safety programs to maintain safe spaces online for kids and families, and the lessons learned as she ascended the leadership ladder. Here's what Catherine and Maureen cover: Why authenticity might just be the most important quality any leader can have; The key lessons for trust and safety, both for online users and for your own team; and How trust is a vital bridge between company and customer, and between leader and team. Other episodes you'll enjoy: Shifting from Trusting Institutions to Trusting People with Daniele Henkel, Knight of the Order of Merit To Err Is to Innovate with Beryl Tomay, Last Mile Delivery Services lead at Amazon Digital Body Language: How to Build Trust and Connection with Erica Dhawan, author For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Ensuring Our Team Is Safe & Trustworthy: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   Catherine Teitelbaum, Head of Family Trust at Amazon, is a former educator and industry veteran with 25 years of experience in the fields of online safety, product policy, educational technology, and developing trustworthy digital products. For more than a decade, Catherine held senior positions within Yahoo!, leading the award-winning Yahooligans and Yahoo! Education products as well as global policy initiatives. Catherine was the Chief Trust & Safety Officer at ASKFm, leading the safety turnaround of the teen Q&A app, and has consulted for a variety of popular social media apps. Most recently Catherine led Trust & Safety for Twitch, Amazon’s popular live-streaming service.

Guests: Susan Cannon, Leadership Professor & Futurist, and Mike Morrow-Fox, Organizational Development & Leadership Consultant   What you know now probably won’t cut it in a few years. You need to adapt your leadership skills to succeed through the next generation – and today’s guests tell us how! Futurist Susan Cannon and consultant Mike Morrow-Fox emphasize the need for modern leaders to develop higher-order skills to navigate the complexities and rapid changes happening now…and yet to come. The keys are adaptability, cross-cultural management, and emotional intelligence. Listen now to become a forward-thinking leader able to thrive in an increasingly volatile world. Here's what Susan, Mike, & Maureen cover: Why your current skills aren’t enough to carry you into the future workplace; How you can develop those critical leadership skills now; and The evolution of leadership mindsets all these changes are creating. Produced in association with the International Leadership Association: https://ilaglobalnetwork.org.   Other episodes you'll enjoy: Prepare for the Future with Foresight with Dr. Ciela Hartanov Is Your Organization Designed for the Future with Mark Palmer & Eddie Moore The Future Is Yours to Create with Rebecca Ryan Coming Soon to a Business Climate Near You with Matthew Griffin   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   The Leadership 2050 book is available in paperback on Amazon at https://amzn.to/4gkuOHk. Susan, Mike, and host Maureen all contributed to it.   To learn more about Susan’s coaching and consulting work, dive into Vollett Executive Coaching’s website at https://vollett.com.   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. The Kindle version is available at https://amzn.to/44buVz8. The audiobook version is at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Joining Us on This Journey to the Past: Jenna Reik CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guests:   Susan Cannon, PhD, is a professor at Fielding Graduate University, and on faculty with the Conscious Business Coalition. She’s a partner with Vollett Executive Coaching, as well. As an interdisciplinary scholar-practitioner, Dr. Cannon brings 30+ years to innovation, learning, and change in human systems. Her work brings recognition as a pioneer in women’s integral leadership development, founding Kore Evolution. Work history includes engineering/senior executive positions, and patents. B.S. Engineering Physics, Texas Tech University; M.S. Chemical Engineering, Purdue University; Ph.D. Integral Studies, California Institute of Integral Studies.   Michael Morrow-Fox, MBA, EdS, has over 20 years of experience in leading technology and human resources operations. Michael has served as full-time university faculty at Capital University winning a Department of Education FIPSE Grant and George Mason Program Excellence Award, as the Director of Technology Strategy for the OhioHealth Hospitals, as the Vice President of Operations for a technology start-up serving American Express, as the Vice President of Talent Management Training and Development for the American Heart Association, and the Manager of Organizational Education for the City of Greensboro, North Carolina. Michael has held Project Management Professional (PMP) Certification since 2002, has worked on Six Sigma Black Belt initiatives since 1999 and has been a Six Sigma Green Belt since 2006. His Bachelor’s degree focused on Industrial Psychology and Employee Counseling, his MBA focus was on Organizational Leadership, his Educational Specialist Degree is in Educational Leadership, and Michael holds a Doctorate in Educational Leadership.

Guest: David Rodin, Chair and Founder of Principia & Former Co-Director of the Oxford Institute for Ethics, Law, and Armed Conflict Even the mightiest corporate juggernaut can crumble under an ethics scandal. But even minor ethics issues can taint your business – not just with PR, but in reduced employee morale, engagement, and more.   But ethics can be taught, forged, and grown throughout an organization. Guest David Rodin researches and teaches ethics for businesses and militaries, and he shares his wisdom and practical tips with host Maureen Metcalf. Here's what David and Maureen cover: The difference between ethics and customs (or corporate culture); His three basic tests to determine ethical behavior; and The lesson of the Strategic Corporal we all need to learn!   Other episodes to help you with ethical issues at work: - Do No Harm: Ethics for Leaders with Terri O’Fallon - Transformational Leadership & Ethics with Ron Riggio - How Missing Ethics Makes a Mess of Organizations with Greg Moran   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on TikTok, Threads, and Twitter, too!   RESOURCES:   Learn more about David’s ethics firm, Principia, at https://www.principia-advisory.com.   Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Ethically Clear-Headed at All Times: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   David Rodin is the Founder & Chair of Principia, the leading global advisory firm on organizational ethics. He is one of the world’s foremost authorities on ethics and organizational culture. His work has helped to transform the fields of organizational and military ethics, and he advises some of the world’s largest private and public organizations.   A distinguished moral philosopher, David worked for almost two decades at the University of Oxford where he was Co-Director of the Oxford Institute for Ethics, Law, and Armed Conflict and Co-Founder of the Oxford Changing Character of War program. A Rhodes Scholar from New Zealand, David began his career at Boston Consulting Group. In 2011 he was honored by the World Economic Forum as a “Young Global Leader”, recognizing the most distinguished young leaders in all fields below the age of 40.

Guests: George Papandreou, former Prime Minister of Greece, & Jorrit Volkers, Dean of Deloitte University EMEA Can you change the world? Our two guests have been doing it for years.   In the first half of this episode, former Prime Minister of Greece George Papandreou dives deep into defending democracy – and how the European Union has evolved into a model of independent nations resolving differences to band together for the common good.   Then, Deloitte’s Jorrit Volkers unveils the reasons he cofounded the company’s own university, as it gains renown for developing leaders at all levels. It ensures the international firm maintains quality leadership using the latest research – providing a solid career and growth path for managers in the process.   Produced in collaboration with the International Leadership Association: https://ilaglobalnetwork.org.   Other episodes you'll enjoy: Climate Change: Leaders in the Hot Seat with former Prime Minister of Canada, Kim Campbell Finding Peace in Conflict: Northern Ireland & Beyond with negotiator John, Lord Alderdice Growing Up Biden: Family Lessons on Leadership with presidential campaign manager Valerie Biden Owens   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Primed for more Prime Minister Interviews: Jenna Reik CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guests:   Jorrit Volkers is Dean of Deloitte University Europe Middle East Africa (DU EMEA), one of the world’s largest consulting firms, Deloitte. DU EMEA designs and delivers a world-class curriculum to develop Deloitte practitioners as trusted business advisors and leaders. Its vision, which Volkers himself exemplifies, is to “have a ‘game-changing’ impact on clients and people, and add value to every member firm by embedding a unified culture across borders, functions and levels.” With only four years of operations, under Volkers’ leadership, DU EMEA has already offered professional and leadership programs to nearly 18,000 participants. The mission is to develop the Deloitte culture, develop skills to serve clients better, and develop people. At the heart of the curriculum is the global leader framework and the seven core competencies Deloitte leaders need: living the purpose, influence, performance drive, strategic direction, talent development, competitive edge, and inspirational leadership.   As Prime Minister of Greece from 2009 to 2011, George A. Papandreou understands leading in turbulent times. A public servant for many years, he served, among other posts, as Minister for National Education and Religious Affairs and as Minister of Foreign Affairs before following in his father and grandfather's footsteps to become Greece's Prime Minister. His election to office after the devastation of the global financial crisis of 2007-2008 came with a mandate to increase transparency and reduce corruption in Greece's government while humanizing globalization and its economic effects on Greek citizens. Challenged by time and global financial markets, he made the difficult decision to implement austerity programs and cuts that appeased the Eurozone and the pressures of the global economy. For his work in 2010 of "making the best of Greece's worst year," Foreign Policy magazine named him a Top 100 Global Thinker.

Guest: Michael Morrow-Fox, Organizational Development & Leadership Consultant They say talk is cheap, but not listening can be very expensive. Yet many leaders don’t listen to their teams, especially in today’s climate of disagreements and divisiveness. So how can you have these difficult conversations, and keep your team running smoothly?   Our guest, Mike Morrow-Fox, has the answer: conversational receptiveness. It’s a four step technique that moves the needle on workplace dialogue, so the leader hears important information, and the speaker knows their voice has been heard and respected. Mike gives the details in this episode. Here's what Mike and Maureen cover: The four distinct steps to conversational receptiveness; How this can be used for any difficult conversation, from mild disagreements to full conflict resolution; and The critical role your own mood and mindset play in getting positive results in any conversation. For more expert insights on communication and conflict resolution, check these episodes: Empathy, Dialogue, & A Good Mood: An Ambassador Reveals What Leaders Need in Crisis with Ambassador Thomas Greminger & Peter Cunningham Effectively Addressing Values Conflicts with John Heiser Finding Peace in Conflict: Northern Ireland & Beyond with John, Lord Alderdice   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!   RESOURCES:   Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) Jilly Truit murder mysteries by Beverley McLachlin: Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook) Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook) Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole   NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Brilliant Conversationalist: Jenna Reik Theme Music by Pavel Bekirov from Pixabay. CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   Michael Morrow-Fox, MBA, EdS, is a consultant with the Innovative Leadership Institute experienced in health care, education, banking, government, and non-profit management.   Michael has over 20 years of experience in leading technology and human resources operations, as well as several years of full-time university teaching. Michael uses this background to blend his real-world understanding with current theoretical models helping his clients reach goals beyond their current thinking.   Michael has experience managing a 50 million dollar technology budget, helping a technology startup company get off the ground, overseeing an international nonprofit organization achieve ‘best place to work’ status, and leading organizational education for a city government. Michael’s strengths are not in what area he works, but in how he helps others work. Michael’s project management, process excellence, problem-solving, and human performance management skills help companies form truly innovative strategies.   Michael has served as a full-time university faculty at Capital University winning a Department of Education FIPSE Grant and George Mason Program Excellence Award, as the Director of Technology Strategy for the OhioHealth Hospitals, as the Vice President of Operations for a technology start-up serving American Express, as the Vice President of Talent Management Training and Development for the American Heart Association, and the Manager of Organizational Education for the City of Greensboro, North Carolina. Michael has held Project Management Professional (PMP) Certification since 2002, he has worked on Six Sigma Black Belt initiatives since 1999 and has been a Six Sigma Green Belt since 2006. His Bachelor’s degree focused on Industrial Psychology and Employee Counseling, his MBA focus was on Organizational Leadership, his Educational Specialist Degree is in Educational Leadership, and Michael holds a Doctorate in Educational Leadership.   Michael is a contributing author of Innovative Leadership for Health Care, Innovative Leadership Workbook for Emerging Leaders and Managers, and the Innovative Leader Guide to Transforming Organizations.

Guests: Ambassador Thomas Greminger & Peter Cunningham (Geneva Center for Security Policy) War in Ukraine and Gaza.  Disunity on climate change. Human trafficking. Water shortages. The list of international crises is growing. So where is the leadership to solve these global crises? It seems sadly lacking, but the qualities for this new kind of leader are well studied and defined at the Geneva Centre for Security Policy (GCSP).  In this episode, GCSP's Ambassador Thomas Greminger and Peter Cunningham reveal their organisation's mission, the state of global leadership today, and the type of leadership it will take to steer us through these crises. They’re skills that can get you through your organization’s next crisis, too!   Other episodes you'll enjoy: Finding Peace in Conflict: Northern Ireland and Beyond with Lord John Alderdice Peace through Better Leaders with Mike Hardy Climate Change: Leaders in the Hot Seat with former Prime Minister Kim Campbell Nurturing Peace from the Ashes of Violence with Hyppolite Ntigurirwa & Mike Hardy   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!   RESOURCES:   More information about the Geneva Centre for Security Policy is available on their website at https://www.gcsp.ch.   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.    Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8. The audiobook version is now available at  https://amzn.to/4dTCleZ.   Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn. The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4) Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5) NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.   -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Executive Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko A Peaceful Anchor in a Chaotic World: Jenna Reik CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders X/Twitter/Whatever New Name It Has This Week: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guests:   Ambassador Thomas Greminger is the Director of the Geneva Centre for Security Policy (GCSP).  He formerly served as the Secretary General of the Organization for Security and Co-operation in Europe (OSCE).  Ambassador Greminger holds a PhD in history from the University of Zurich. He is Lieutenant Colonel GS (company and battalion commander of the Swiss Armed Forces. He has authored numerous publications on military history, conflict management, peacekeeping, development, and human rights.   Peter Cunningham is Head of Leadership at GCSP, and co-founder of the Geneva Leadership Alliance, a network advancing the understanding and practice of leadership for the advancing of peace and security worldwide. Peter constantly seeks new, diverse, and innovative ways to bridge the study of leadership with the practice of leading, especially at the international level -- working across cultural, geographical, political and organisational divides.