In the Loupe

Hosted by Punchmark

Technology Business EducationInterviews guests

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Episodes

279

Latest episode

Jun 2026

Language

EN-US

About the show

In the Loupe is a weekly podcast hosted by Punchmark, the Jewelry Industry's favorite website provider. Each week's episode is focused around the explanation and advocacy of important E-Commerce topics and why every jeweler needs to be focused on their online presence now more than ever.

Listen to episodes

60 recent

June 9, 2026Episode 1922 min

Omnichannel Lessons From A Lumber Yard

Mike discusses a surprisingly great purchasing experience he recently had at a... Lumber Mill. This had him thinking deeper about ways retailers can pull out practical omnichannel lessons jewelry stores can use right away. He focuses on what made the experience feel premium and stress free, then translate those moves into ways to rebuild trust, delight, and loyalty in modern jewelry retail.Learn more about Stratus Estate Buyers: stratusestatebuyers.comSend us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

June 2, 2026Episode 1842 min

Let's Discuss Diamond Prices ft. UNI Diamonds

Mike sits down with Yoav Singer from UNI Diamonds to unpack what their real-time marketplace data reveals about diamond pricing, buyer behavior, and where demand is actually moving. We also talk through how tariffs, gold prices, memo, and better education are reshaping how retailers source stones and build trust with shoppers. Learn more about Stratus Estate Buyers: stratusestatebuyers.comSend us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

May 26, 2026Episode 1729 min

Five Personal Jewelry Stories That Are Impacting My Life

Mike goes solo and shares five real-life ways jewelry shows up in our world, from a family brooch tradition to the surprising value hidden in old coins. Along the way, we unpack what “worth it” really means when selling an old piece of jewelry.Learn more about Stratus Estate Buyers: stratusestatebuyers.comSend us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

May 19, 2026Episode 1631 min

Oxygenate Your Consumer Base with Estate Buying Events ft. Stratus Estate Buyers

Mike sits down with Justin VanMatre from Stratus Estate Buyers to unpack how in-store estate buying events work and why they can feel like a limited-time “carnival” that brings new energy into a jewelry store. They discuss the economics, the trust factor, and the real-world mix of items people bring when they need cash or clarity. Learn more: stratusestatebuyers.comSend us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

May 12, 2026Episode 1529 min

What If Your Store Never Ran Out Of Options ft. Nivoda

Mike sits down with Andre Woons from Nivoda on what it takes to help jewelers sell from global inventory while keeping fulfillment fast, reliable, and margin-friendly. We also dig into why gemstones are harder to sell online, how in-store tools change the customer journey, and what comes next with finished jewelry and flexible credit. Learn More about Nivoda: https://nivoda.com/Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

May 5, 2026Episode 1443 min

Lenny from The EDGE's First Podcast Interview // LIVE!

Recorded LIVE from the 2026 Punchmark Client Workshop in Charlotte, NC!Mike sits down with Lenny Prion, the voice and educator so many jewelers know as “Lenny from The Edge,” to talk about the early days of The EDGE Point of Sale system and what he learned from working for many years in a retail jewelry store. We dig into how reporting, reorders, inventory aging, and smart automation can make a store run calmer, faster, and more profitably. He also teases the biggest feature update to The EDGE in the last 25 years... you wont want to miss this!Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

April 28, 2026Episode 1434 min

What You Learn in Your First Year as a Jewelry Retailer ft. Cole from Ware's Jewelers // LIVE!

Recorded LIVE from the 2026 Punchmark Client Workshop in Charlotte, NC!Mike sat down with Cole Rowland from Ware's Jewelers to unpack his jump from jewelry vendor to first-generation store owner at Ware's Jewelers. He transparent about what it takes to buy a jewelry store after running a going out of business sale, rebuild inventory and credit, and earn the trust of a community that already has sky-high expectations.Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

April 21, 2026Episode 1329 min

Why Those Engagement Ring Ads Keep Finding You ft. Hope Bellair

We break down retargeting as clienteling at scale and explain why it feels like ads “follow you” after you browse jewelry online. Hope Bellair shares practical ways to segment audiences, choose platforms, set budgets, and measure success beyond last-click sales. Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

April 14, 2026Episode 1232 min

Breaking Down the Best - Group Communication (Slack, Teams, Discord, Gmail)

Mike breaks down the real differences between Slack, Microsoft Teams, and Discord so you can choose a communication platform that fits your team size, tools, and day-to-day work. We also call out why group Gmail threads, group texts, and WhatsApp usually create noise instead of clarity and how to build a single source of truth. Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

April 7, 2026Episode 1151 min

What Stephen Barnes Learned from His First Year as Owner of IJO

Stephen Barnes shares what his first year as owner of IJO really looked like, from decision-making and show strategy to staying grounded when gold prices swing. We talk through how independent jewelers can win with stronger vendor partnerships, smarter education, and a practical approach to tech and e-commerce. Send us Fan Mail Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

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