
Anger: The Emotional Dynamics of Dispute Resolution
When we talk about disputes, whether they are resolved through negotiation, mediation, arbitration, or in court, we often focus on facts, evidence, legal principles, and remedies. But every dispute has a human element. The Emotional Dynamics of Dispute Resolution series looks at the role of emotions in legal disputes. In this episode, IADC Speaks Host Shelagh Carnegie (Gowling WLG (Canada) LLP) along with guests Bridget Hoy (Lewis Rice LLC), Lindsay Lundholm (Baird Holm LLP), and Scott Kugler (Gowling WLG (Canada) LLP) explore anger as one of the strongest emotions that can emerge in a dispute. Through real-world examples and practical strategies, they discuss how anger can influence behavior, business decisions, and risk assessment—and how lawyers can recognize, understand, and work through emotion while maintaining professionalism and strong advocacy. As the conversation highlights, anger is information, not instruction.






