I Hate It Here

Hosted by Hebba Youssef

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150

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Aug 2026

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About the show

If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals to talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.

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August 31, 202654 min

S13 E8: When Your Company Has an AI Tool, but Absolutely No Plan (with Val Jensen)

AI is already crashing the workplace party, but apparently, the humans were left off the guest list!  Today, I’m joined by attorney and human-centered leadership strategist Val Jensen to talk about biased tools, performative people-first promises, and why letting AI make decisions about employees is a legal and ethical dumpster fire waiting to happen.  We’re also getting into who’s actually responsible when AI causes harm, and why most companies are wildly unprepared, while leadership is sprinting toward the robots.  --- With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠⁠⁠⁠https://shapes.co/⁠⁠⁠⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Val on LinkedIn: https://www.linkedin.com/in/valerie-jensen-jd-she-her-hers/ Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠⁠⁠⁠ https://www.safespacesummit.com/

August 24, 202649 min

S13 E7: Your Uncoordinated Org Restructure Is Giving Everyone Trust Issues (with Kaity Jacobsen)

Change is inevitable, but apparently at some orgs, explaining it to people is optional!  In this episode, I’m joined by Kaity Jacobsen (Director, Talent Engagement at Xactly) to talk about why leaders keep obsessing over all these sexy strategies while treating change management like HR’s annoying little side quest. We get into AI agents, broken trust, typical corporate chaos, and why no robot is ever going to save you from having an actual convo with your employees about any of this stuff. Tragic, I know! With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠⁠⁠https://shapes.co/⁠⁠⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Kaity on LinkedIn:⁠ https://www.linkedin.com/in/kaityjacobsen/ Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠⁠⁠ https://www.safespacesummit.com/

August 17, 202658 min

S13 E6: The AI Confidence Gap Nobody in HR Wants to Admit (with Theresa Fesinstine)

AI conversations are everywhere right now, but confidence and competence aren't actually moving together, and that gap should worry you more than it does. I'm joined by Theresa Fesinstine, founder of PeoplePower.ai and creator of the AI Fluency Compass, an assessment that over 850 HR leaders have now taken. Turns out about 40% of people who take it present way more confidently than they actually perform. Not great! We get into why HR keeps telling itself it's "not technical enough," the real difference between confidence that's earned and confidence that just performs well in a meeting, and why checking your AI tool settings might be the single most underrated move you can make right now. We also cover agentic AI risk, the pressure to keep up so you don't get left behind, and what it actually looks like to lead your org through this instead of just reacting to it. If you've ever nodded along in a meeting about AI while quietly having no idea what anyone's talking about, this one's for you With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠⁠https://shapes.co/⁠⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Theresa on LinkedIn: https://www.linkedin.com/in/theresafesinstine/ Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠⁠ https://www.safespacesummit.com/

August 13, 202639 min

The Leadership Divide (Episode 4): Trust, Belonging, and the Cost of Getting It Wrong

Featured Guest: Allison Howell (CEO, Hogan Assessments) This is The Leadership Divide, a special series with Hogan Assessments in partnership with I Hate It Here!  --- We spent this entire series proving that leadership fails because orgs KEEP choosing leaders using criteria held together by bias and outdated tactics! In this finale, I’m bringing back Hogan Assessments CEO Allison Howell to talk about everything that breaks when bad leadership takes over, why women were never the problem (shocking absolutely no one), and how small acts of workplace rebellion can help us build something better.  Dare I say, it’s one of those convos that might even give you a little hope for the future! --- Hogan Assessments is the international leader in personality insights. With the world’s largest database of personality research and decades’ worth of experience in psychometrics, Hogan produces valid, reliable personality assessments that measure everyday strengths, potential shortcomings, and values and motivators. Hogan’s solutions empower organizations to hire the right people without bias, boost productivity, reduce turnover, promote diversity and inclusion, identify high-potential talent, develop leaders, and inspire employees to do their best.  To learn more, check them out at ⁠⁠⁠http://hogan.to/ihateithere⁠⁠⁠ --- And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠ And if you love the podcast, be sure to check out ⁠⁠https://www.youtube.com/@ihateit-here⁠⁠⁠ for even more exclusive insider content!  --- Follow Allison on LinkedIn: https://www.linkedin.com/in/allisonhowell2/ Follow Hebba:  YouTube:⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠ LinkedIn:⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠ Twitter:⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠

August 10, 202653 min

S13 E5: The Group Hosts an Award Series and Starts a Cult with RyanMae McAvoy Pepin & Josiah Hernández

Welcome to the first-ever HR Glow Up Awards! The trophies are fake, but the workplace trauma is real. I’m joined by RyanMae McAvoy Pepin and Josiah Hernández to celebrate HR’s biggest improvements, drag the practices that refuse to die, reaffirm my love for Mariah Carey, and debate everything from four-day workweeks to AI-powered layoffs.  Today’s episode is a little different, but naturally, you can expect the same amount of unhinged energy! Is it chaotic? Well, I’ll leave that up to you to decide! --- With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠⁠https://shapes.co/⁠⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow RyanMae on LinkedIn: https://www.linkedin.com/in/rm80920/ Follow Josiah onLinkedIn: https://www.linkedin.com/in/josiah23/ Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠⁠ https://www.safespacesummit.com/

August 5, 202657 min

The Leadership Divide (Episode 3): Performance vs. Potential

Featured Guest: Jackie Sahm (Vice President of Integrated Solutions, Hogan Assessments) --- We've built a world where the people who get promoted aren't always the people who should be leading, and we have enough data to stop this madness and do something about it!  In this latest episode of The Leadership Divide, Hogan Assessment's Jackie Sahm and I get into why orgs keep confusing performance with potential, why confidence gets mistaken for competence, and how we accidentally engineer the exact leadership problems we're all complaining about.  This situation is far more common than it should be, but the good news is that it doesn’t have to be! 00:00:00 - Intro 00:01:56 - What’s The Difference Between Performance And Potential? 00:04:20 - What Are Orgs Actually Measuring? 00:07:01 - Why Leaders Mistake Similarity For Potential 00:11:11 - Should Intuition Ever Drive Promotions? 00:13:37 - What Does The Leadership Effectiveness Gap Look Like? 00:19:50 - Why Doesn’t The System Get Fixed? 00:27:05 - What Does A Better Talent Process Look Like? 00:33:21 - Where HR Should Start 00:42:02 - Should We Audit Promotion Decisions? 00:46:11 - What Do Orgs Keep Getting Wrong About Leadership? --- Hogan Assessments is the international leader in personality insights. With the world’s largest database of personality research and decades’ worth of experience in psychometrics, Hogan produces valid, reliable personality assessments that measure everyday strengths, potential shortcomings, and values and motivators. Hogan’s solutions empower organizations to hire the right people without bias, boost productivity, reduce turnover, promote diversity and inclusion, identify high-potential talent, develop leaders, and inspire employees to do their best.  To learn more, check them out at ⁠⁠http://hogan.to/ihateithere⁠⁠ --- And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠ And if you love the podcast, be sure to check out ⁠https://www.youtube.com/@ihateit-here⁠⁠ for even more exclusive insider content!  --- Follow Jackie on LinkedIn: ⁠https://www.linkedin.com/in/jackie-vanbroekhoven-sahm-8263686/   Follow Hebba:  YouTube:⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠ LinkedIn:⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠ Twitter:⁠⁠ https://twitter.com/hebbamyoussef⁠⁠

August 3, 202652 min

S13 E4: Why HR Owns More Of Company Culture Than People Like To Admit (with Dani Herrera)

I swear every company says culture matters... right up until someone has to make an actual decision.  The reason decisions don’t get made quickly enough is because of the whole "culture is everyone's job" mentality, and I think it’s time for a little more nuance! Dani Herrera and I get into why culture isn't your values page or your CEO's favorite buzzword, but instead, the behaviors your policies reward every single day.  We also unpack why HR has way more influence than we give ourselves credit for, why "best practices" is a cringey concept, and why AI is about to amplify every good (and bad) decision we've already made. --- With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠https://shapes.co/⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠ https://www.safespacesummit.com/

July 29, 202653 min

The Leadership Divide (Episode 2): The Dark Side of Leadership

Featured Guest: Jocelyn Hays (Director of Hogan Applications, Hogan Assessments) --- You know that coworker who was perfectly lovely until they got promoted and suddenly became a completely different person?  Yeahhhh….I think we’ve all been there. There’s a reason for that, though!  I’m joined by Jocelyn Hays to unpack the dark side of leadership, the 11 derailers hiding inside basically all of us, why so many orgs get this wrong, and how the exact traits that help you succeed can become the ones ruining everyone’s day when you stop managing them.  00:00:00 — Intro 00:01:27 — What Does the “Dark Side” of Personality Actually Mean? 00:03:51 — The 11 Patterns That Can Derail a Leader 00:06:48 — How Do You React When You’re Under Pressure? 00:15:52 — Why Do Derailers Stay Hidden During Hiring? 00:22:05 — When Does a Strength Become a Derailer? 00:25:51 — Why Does Stress Bring Out Our Worst Leadership Behaviors? 00:34:08 — How Can HR Spot Derailers Before They Wreck the Culture? 00:44:14 — How Do You Tell a Leader They’re Ruining the Vibes? 00:49:22 — What Are Orgs Getting Wrong About Choosing Leaders? --- Hogan Assessments is the international leader in personality insights. With the world’s largest database of personality research and decades’ worth of experience in psychometrics, Hogan produces valid, reliable personality assessments that measure everyday strengths, potential shortcomings, and values and motivators. Hogan’s solutions empower organizations to hire the right people without bias, boost productivity, reduce turnover, promote diversity and inclusion, identify high-potential talent, develop leaders, and inspire employees to do their best.  To learn more, check them out at ⁠http://hogan.to/ihateithere⁠ --- And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here⁠ for even more exclusive insider content!  --- Follow Jocelyn on LinkedIn: https://www.linkedin.com/in/jocelynhays/   Follow Hebba:  YouTube:⁠ https://www.youtube.com/@ihateit-here/videos⁠ LinkedIn:⁠ https://linkedin.com/in/hebba-youssef⁠ Twitter:⁠ https://twitter.com/hebbamyoussef⁠

July 27, 202654 min

S13 E3: Proof That The AI Productivity Obsession Is Making Everyone Worse (with Aubrey Blanche)

I feel like every AI conversation somehow ends up in one of two places: either "AI is taking all our jobs!" or "Just use ChatGPT for everything!"  Honestly... I hate both of those convos.  So instead, I wanted to ask some much more interesting questions! Who's actually making the decisions about how AI gets used at work?  Who decided AI should be ranking candidates, or helping determine headcount?  And more importantly... should it be? I invited Aubrey Blanche to help me unpack all of it!  We talked AI ethics, human-centered design, why productivity might be the worst goal for AI adoption, and somehow ended up on Harry Potter fanfiction and Google Maps conspiracy theories.  It all connects, I promise!! 00:00:00 — Intro 00:04:08 — What's Changed Most About How You Work? 00:06:00 — Why Go Back to School for AI Ethics? 00:17:48 — Why Has Productivity Become AI's Main Goal? 00:23:29 — What Should HR Ask Before Chasing AI Efficiency? 00:25:17 — How Do You Actually Influence Executives? 00:29:01 — Is "Human in the Loop" Enough? 00:34:14 — Should AI Be Ranking Job Candidates? 00:37:54 — What's the AI Ethics Skill HR Is Missing? 00:43:41 — How Can HR Start Thinking Like an Ethicist? 00:47:14 — What's the First AI Change HR Leaders Should Make Tomorrow? --- With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at https://shapes.co/ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Aubrey LinkedIn: https://www.linkedin.com/in/adblanche/ Read: Ethical By Design: Good Technology Principles for AI Follow Hebba YouTube:⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out: https://www.safespacesummit.com/

July 22, 202631 min

The Leadership Divide (Episode 1): Leadership at an Inflection Point

Featured Guest: Allison Howell, CEO of Hogan Assessments --- This is The Leadership Divide, a special series with Hogan Assessments in partnership with I Hate It Here!  Across four episodes, we're saying the thing out loud: leadership often fails because companies pick and develop leaders based solely on vibes and tenure, then act SHOCKED when everyone's miserable.  Today, I Hate It Here's Hebba Youssef is joined by Allison Howell, CEO of Hogan Assessments, and they are not holding back! Hebba and Allison get into why trust in leadership is in the gutter, why your favorite "visionary" CEO might actually just be loud, why wanting a manager with basic communication skills is somehow considered a big ask, and more. 00:00:00 — Intro 00:04:56 – What's Shifted in Leadership Since 5 Years Ago? 00:07:27 – How the Erosion of Trust in Institutions Shows Up on a Regular Day at Work 00:11:39 – What Employees Are Asking for From a Leader, and Whether It's Reasonable 00:14:26 – Why People End Up in Management Because They Were Good at a Job, Not Because They're Good at Managing 00:18:21 – The "Dark Side": What It Costs to Misread This Leadership Moment 00:21:54 – How AI Is Reshaping Trust, Judgment, and Decision-Making at Work 00:24:08 – The Less Catastrophic (but Still Bad) Version of Getting This Moment Wrong 00:28:33 – What Orgs Consistently Get Wrong About Selecting and Developing Leaders 00:30:20 – What It Would Look Like to Get Leadership Selection Right --- Hogan Assessments is the international leader in personality insights. With the world’s largest database of personality research and decades’ worth of experience in psychometrics, Hogan produces valid, reliable personality assessments that measure everyday strengths, potential shortcomings, and values and motivators. Hogan’s solutions empower organizations to hire the right people without bias, boost productivity, reduce turnover, promote diversity and inclusion, identify high-potential talent, develop leaders, and inspire employees to do their best.  To learn more, check them out at http://hogan.to/ihateithere --- And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/   And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!   Follow Allison: LinkedIn: https://www.linkedin.com/in/allisonhowell2/   Follow Hebba:  YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef