
What AI Can't Replace About Journalism - Jessica Davis
Can journalism embrace AI without losing the trust that makes it valuable? In this episode of Humans of AI, I sit down with Jessica Davis, former VP of AI Product at USA Today, to explore how AI is reshaping journalism, what it takes to build trustworthy AI systems, and why the future of news may depend more than ever on distinctly human judgment, relationships, and community. Jessica shares a behind-the-scenes example of building AI tools for journalists. Her team developed a system to help reporters draft, file, and track public-records requests improving accuracy from roughly 70% to the high 90s through rigorous evaluations, real newsroom examples, and direct feedback from journalists. But working on this project revealed a key insight: trustworthy AI isn't just about choosing the right model. It's about defining what success looks like, understanding the real-world consequences of failure, and empowering domain experts to shape how AI systems are evaluated and governed. Jessica and I explore the transition from "human in the loop" to "human on the loop," the growing challenges of misinformation and AI literacy, and how AI-powered answer engines are transforming the economics of journalism. We also ask a deeper question: What remains uniquely human about journalism when AI can generate and summarize information almost instantly? For Jessica, the answer lies in firsthand reporting, meaningful relationships, local communities, accountability, and the ability to bring people together around stories that matter. The conversation closes with Jessica's personal journey: from building products at USA Today to life in Nashville with her family, competitive tennis, gardening, and her reflections on what comes next.



