House of Property

Hosted by Katie Griffin and Martyn Baum

Business

Website RSS feed

Episodes

198

Latest episode

May 2026

Language

About the show

The go to show for all those must haves in property and business - talking all things property, business and life ...

Listen to episodes

60 recent

May 7, 2026Episode 927 min

🏡💁‍♀️🙋‍♂️🎤 HOP S6 E9: The Market Has Teeth — So Sharpen Your Skills 🔥🏡💁‍♀️🙋‍♂️🎤

🎤🏠 HOP S6 E9: The Market Has Teeth — So Sharpen Your Skills 🦷🔥This week Katie Griffin and Martyn Baum talk about the tough times we are in and how the market has changed.Deals are harder to come by.Buyers are sharper.Negotiations are tougher.And the days of simply listing a property and waiting for the phone to ring are long gone.But here’s the good news — this is where proper agents come into their own.In this episode of House of Property, we’re talking about what it really takes to operate in a tougher, more value-led market. Because right now, buyers are not just viewing homes — they’re weighing up risk, value, cost, mortgage payments, survey results, works required and every possible reason to negotiate.And sellers? They still want the strongest price, the best buyer and the smoothest move.So the role of the agent has never mattered more.We’re getting into:🏠 Why the market feels tougher right now💷 Why buyers are negotiating harder📉 Why overpricing is more dangerous than ever🧠 Why mindset matters when deals are slower📞 Why follow-up is no longer optional🤝 How strong negotiation protects your client🔥 Why the agents who adapt will winThis is not a doom-and-gloom episode.It’s a rallying cry.Because tough markets do not destroy good agents — they reveal them.As always, we bring:• A property insight from the front line• A dad joke• Real talk about what’s actually happening in agency• And probably a little rant about agents waiting for the market to save them🎧 Tune in to House of Property S6 E9: The Market Has Teeth — So Sharpen Your Skills.Because in this market, average won’t cut it.🎧 HOP S6 E9: The Market Has Teeth — So Sharpen Your Skills 🦷🔥#HouseOfProperty #EstateAgents #PropertyMarket #NegotiationSkills #EstateAgency #UKPropertyMarket #PropertyPodcast #SalesSkills #ToughMarket #RealTalkInAgency

April 27, 2026Episode 827 min

🏡💁‍♀️🙋‍♂️🎤HOP S6 E8: The 5 Conversations You MUST Be Having With Clients Right Now 🏡💁‍♀️🙋‍♂️🎤

This week on House of Property, Katie Griffin and Martyn Baum are tackling something that sits at the heart of every successful deal…✔️communication.Because right now, it’s not just about getting listings, booking viewings, or agreeing sales…🔥It’s about what you’re saying to your clients — and whether it’s actually helping move things forward.The market hasn’t disappeared but it has shifted. And with that shift comes a need for better, braver, and more consistent conversations.Because let’s be honest — 🤞avoiding the conversation is often what kills the deal.In this episode, we break down the 5 critical conversations every agent needs to be getting right right now:1. The Pricing Reality Check (aka don’t shoot the messenger…)✔️How honest are we really being on price?✔️Are we leading… or just trying to win the instruction?We talk about how to handle price reductions properly, how often these conversations should be happening and why data-led advice beats gut feel every time.2. The Market Narrative(what’s actually happening out there?) 🤔Are we giving clarity — or creating confusion?We unpack how to explain today’s market without talking it down, how to translate headlines into something meaningful locally and how to keep both buyers and sellers aligned, not alarmed.3. Chain Transparency & Progression🤔How much are you really telling your clients?From regular updates to difficult conversations, we look at the cost of poor communication in chains — and why the best agents are proactive, not reactive.4. Buyer Psychology & Urgency🤔What are buyers actually thinking right now?Spoiler: they’re cautious.We talk about how to handle hesitant buyers, how to follow up properly (where most deals are won or lost), and how to create urgency without pressure or gimmicks.5. Keeping Deals Together When Things Get Wobbly👆Down valuations, surveys, cold feet…This is where deals are either saved — or lost.We share real examples of what to say (and what not to say), who should be communicating at each stage and why silence at this point is often the biggest mistake of all.🔥At the end of the day, this episode isn’t about scripts, It’s about stepping up as the trusted advisor in the transaction — especially when things get uncomfortable. Because the agents who win in this market aren’t the loudest…🔥🤩They’re the ones having the right conversations, at the right time.✅CONNECT WITH US✅Listen now✅Share your thoughts🗣️Tell us — which conversation are you avoiding right now?As always, we bring:🙌A property insight from the front line🤩A dad joke (brace yourself…)🤔Real talk about what’s actually happening in agency right nowBecause this isn’t just any property podcast… It’s HOP.🎤 Listen in, reset your mindset and go boss it.🎤#HouseOfProperty #EstateAgents #PropertyPodcast #EstateAgencyLife #RealEstateUK #PropertyMarket #SalesProgression #ClientCommunication #ListingStrategy #2026Ready #PropertyProfessionals

April 9, 2026Episode 730 min

🙋‍♀️🙋‍♂️ HOP S6 E7: Discipline Over Drama – Keeping Your Eyes on the Prize 🎤🏠🎧

This week on House of Property, Katie Griffin and Martyn Baum are diving into something every agent is feeling right now… but not everyone is handling well — a market that’s getting tougher.Because here’s the thing…There are still buyers.There are still deals being done.There are still properties selling.But the gap between those that move… and those that sit…👉 is getting wider.And it’s not luck.It’s not timing.It’s not even the market itself.It’s how people are approaching it.In this episode, we break it down:👉 What’s really happening in today’s market (and what’s just noise)👉 Why “more effort” isn’t the answer — but better decisions are👉 The boundaries every agent needs with clients👉 The boundaries you must have with buyers👉 And the simple steps that keep deals moving when others are stallingBecause whilst it might feel like things have slowed…the reality is something very different.💥 The market hasn’t disappeared. It’s just become less forgiving.And right now, success isn’t about doing everything, it’s about doing the right things, in the right order, with the right mindset.💥 At the end of the day, this isn’t about working harder.It’s about: Being clearer, being firmer and staying focused when others start to wobble.Because the agents who are winning right now?👉 They’re not chasing the market… they’re leading it.📲 CONNECT WITH US🎧 Listen now💬 Share your thoughts📩 Tell us — are you holding your ground… or getting pulled into the noise?As always, we bring:🏡 A property insight from the front line😂 A dad joke (brace yourself…)🎯 Real talk about what’s actually happening in agency right nowBecause this isn’t just any property podcast… It’s HOP.🎧 Listen in, reset your mindset, and go boss it.#HouseOfProperty #EstateAgents #PropertyPodcast #EstateAgencyLife #MindsetMatters #RealEstateUK #PropertyMarketing #EstateAgency #2026Ready #housingmarket #propertystrategy #discipline #focus #listingtips

March 27, 2026Episode 631 min

🙋‍♀️🙋‍♂️ HOP S6 E6: Going Paperless (Without Losing Your Mind) 🎤🏠🎧

🙋‍♀️🙋‍♂️ **HOP S6 E46: Going Paperless (Without Losing Your Mind)** 🎤🏠🎧This week on *House of Property*, Katie Griffin and MartynBaum are diving into something that sounds simple… but in reality, is anything but — going paperless.Because here’s the thing…Martyn has just moved offices.No vans. No chaos. No endless boxes. No stress. Just a few notebooks… and a short walk down the road.Everything else? Digital.Which raises the question — how is that even possible in a modern estate agency? In an industry still full of paperwork, files, compliance, and “just print it to be safe” habits… what does a genuinely paperless office actually look like?And more importantly — how do you get there?In this episode, we break it down:👉What systems make it possible👉What needs to change (and what doesn’t)👉The reality behind the “paperless” promise👉And whether this is something every agency can adopt — or only a few get rightBecause whilst it might look effortless on the surface… we all know there’s usually more going on behind the scenes.💥At the end of the day, going paperless isn’t really about paper.It’s about how your business runs… how your team works… and how scalable your systems really are.And maybe the real question is — are we holding onto paper… or is paper holding us back?📲CONNECT WITH US🎧Listen now💬Share your thoughts📩Tell us — are you paperless yet?As always, we bring:🏡A property insight from the front line😂A dad joke (brace yourself…)🎯Real talk about what’s actually happening in agency right nowBecause this isn’t just any property podcast… **It’s HOP.**🎧Listen in, reset your mindset, and go boss it.#HouseOfProperty #EstateAgents #PropertyPodcast #EstateAgencyLife#MindsetMatters #RealEstateUK #PropertyMarketing #EstateAgency #2026Ready#pressure #housingmarket #paperless

March 12, 2026Episode 528 min

🙋‍♀️🙋‍♂️ HOP S6 E5: Estate Agent Jobs That Didn’t Exist When We Started 🎤🏠🎧

🎤🏠🎧 Join Katie Griffin and Martyn Baum for the latest edition of House of Property 🎤🏠🎧This week on House of Property, we’re talking about something that quietly crept into estate agency over the last 10–20 years…All the things we now do as agents that didn’t even exist when we started.The job description has changed.Today’s estate agents aren’t just valuers and negotiators. We are content creators, compliance officers, tech trouble-shooters, social media marketers, WhatsApp communicators and sometimes part-time therapists.And the truth is… none of this was in the job spec when many of us began our careers.In this episode, we unpack how the role of the estate agent has evolved – and what skills really matter in modern agency.Because selling houses hasn’t changed. But how we do the job absolutely has.We talk about:🏠 The tools agents now rely on that simply didn’t exist beforeFrom CRM systems and digital ID checks to AI descriptions, video tours and WhatsApp negotiations.🏠 The shift from local expert to multi-skilled operatorToday’s agent isn’t just knowledgeable about property – they need to understand marketing, data, technology and client psychology.🏠 Why communication has changed everythingBuyers and sellers now expect instant updates, faster responses and more transparency than ever before.🏠 The social media era of estate agencyMarketing property is no longer just portals and window cards – it’s storytelling, visibility and building trust online.🏠 Why experience still matters more than everTechnology can help, but navigating chains, people and negotiations still relies on judgment, calm thinking and experience.Because while the tools have changed…The fundamentals of great agency haven’t.🏠 Closing ThoughtIf you ever find yourself thinking:"I didn’t sign up for half of these tasks when I started in this business…"You’re probably right. But the agents who adapt, learn and evolve are the ones who continue to thrive.Because estate agency today isn’t just about property. It’s about people, communication, and staying relevant in a fast-changing world.As always, we bring:🎤 A property insight from the front line🎤 A dad joke (brace yourself)🎤 Real talk about what’s actually happening in agency right nowBecause this isn’t just any property podcast…It’s HOP.🎤🏠🎧 Listen in, compare notes with your own career, and see how much this job has really changed.🎤🏠🎧#HouseOfProperty #EstateAgents #PropertyPodcast #EstateAgencyLife #ModernEstateAgent #RealEstateUK #PropertyIndustry #EstateAgency #EstateAgentLife #HousingMarket #PropertyMarketing #EstateAgentsUK

March 3, 2026Episode 429 min

🙋‍♀️🙋‍♂️ HOP S6 E4: Pressure is back: How to boss it 🎤🏠🎧

Join Katie Griffin and Martyn Baum for the latest edition of House Of Property - This week on House of Property, we’re talking about something every estate agent can feel right now…PRESSURE.The pressure is back.Chains are wobbling. Buyers are twitchy. Sellers are emotional. Solicitors are “reviewing paperwork.” or uncommunicating. Mortgage offers are time-sensitive. And suddenly everyone wants an update. Yesterday.But here’s the thing – pressure in property isn’t new. It’s just louder.In this episode, we unpack how to handle stressed, demanding clients without letting it derail your confidence, your diary, or your standards. Because being busy is one thing but being under emotional pressure is another.We talk :About acknowledging the emotion before addressing the issue - Stressed clients don’t want solutions first – they want to feel heard.We talk about how a simple shift in language can immediately lower the temperature:“I can hear how frustrating this is.”“Given where you are in the process, that reaction makes total sense.”Skip this step and even the best advice will land badly. Control the communication rhythm (or it will control you)Unstructured communication breeds anxiety.We discuss how setting expectations around updates, check in's Translate the process, not just the progressClients are rarely stressed by what’s happening. They’re stressed by what they don’t understand.You are part estate agent, part interpreter of chaos.Remember: pressure travels downhill – don’t let it stop with youMost demanding clients aren’t difficult people, they are simply people under pressure. They are scared of losing: Money, their home, timing, control.And that pressure rolls downhill… often landing squarely on the agent.Your job isn’t to absorb it. It’s to redirect it calmly, consistently, and professionally.And sometimes that means saying:“I completely understand how you feel – but this is the reality of where we are.” Closing Thought - If you’re listening to this thinking,“This is exactly my client right now…”You’re not failing. You’re not doing it wrong. You’re just in the middle of the process. And pressure handled well doesn’t break great agents. It sharpens them.As always, we bring:A property insight from the front line A dad joke (brace yourself) Real talk about what’s actually happening in agency right nowBecause this isn’t just any property podcast…It’s HOP.Listen in, reset your mindset, and go boss it.#HouseOfProperty #EstateAgents #SurvivalKit2026 #PropertyPodcast #EstateAgencyLife #MindsetMatters #DataDrivenAgents #RealEstateUK #BrandPositioning #WeeklyWins #PropertyMarketing #EstateAgency #2026Ready #stopstartcontinue #pressure #housingmarket

February 12, 2026Episode 329 min

🙋‍♀️🙋‍♂️ HOP S6 E3: Challenges at Every Direction 🎤🏠🎧

Join Katie Griffin and Martyn Baum for the latest edition of House Of PropertyThis week on House of Property, we’re talking about something every estate agent, business owner and property professional faces — challenges coming at you from every direction.Broken chains. Moving goalposts. Unrealistic expectations. Emotional sellers. Wobbly buyers. Delays that aren’t your fault. And yet… you’re the one holding it all together and often thinking outside the box to get a deal over the line. But instead of dwelling on frustration, we explore what really separates professionals from amateurs:🏠 Collaboration over confrontation🏠 Creative problem-solving🏠 Protecting momentum🏠 Thinking beyond the obvious🏠 Turning roadblocks into leverageBecause property is rarely straightforward — and neither is business.If you’re feeling pulled in all directions right now, this episode is for you.As always, we bring:• A Dad joke (brace yourself)• Property insights from the frontline• Practical business thinking you can apply immediatelyChallenges are inevitable. How you respond is what builds reputation.House of Property: Where Estate Agency Meets Real Talk (and Real Laughs)#HouseOfProperty #EstateAgents #SurvivalKit2026 #PropertyPodcast #EstateAgencyLife #MindsetMatters #DataDrivenAgents #RealEstateUK #BrandPositioning #WeeklyWins #PropertyMarketing #EstateAgency #2026Ready #stopstartcontinue

February 3, 2026Episode 233 min

🙋‍♀️🙋‍♂️ HOP S6 E2: Stop, Start, Continue – Your 2026 Property Business Reset 🎤🏠🎧

In this episode of House Of Property, Katie Griffin and Martyn Baum revisit the powerful Stop / Start / Continue framework – a simple but highly effective way to reflect, refocus and reset for the year ahead.With 2026 now underway, they dive into what estate agents and business owners should: - Stop doing – habits, systems and behaviours that quietly drain time, energy and profit - Start doing – actions that genuinely move the needle in today’s market - Continue doing – the practices that are already working and deserve more consistencyFrom pricing strategy and client communication, to time management, team structure, marketing and mindset, this episode is a practical reset for anyone feeling busy… but not always productive.Shout out to Jan Hytch Clare Yates and others ...And of course, it wouldn’t be House of Property without: - The usual Dad joke (you’ve been warned) - This week’s property market insight and what it really means on the ground - A book review with takeaways you can actually apply to business and lifeWhether you’re running an agency, building a personal brand, or simply trying to regain control of your working week, this episode will help you cut the noise, sharpen your focus and move into 2026 with clarity and confidence.House of Property: Where Estate Agency Meets Real Talk (and Real Laughs)#HouseOfProperty #EstateAgents #SurvivalKit2026 #PropertyPodcast #EstateAgencyLife #MindsetMatters #DataDrivenAgents #RealEstateUK #BrandPositioning #WeeklyWins #PropertyMarketing #EstateAgency #2026Ready #stopstartcontinue

January 15, 2026Episode 128 min

🙋‍♀️🙋‍♂️ HOP S6 E1: Is your property listing just noise in a busy room ? 🎤🏠🎧

Join Katie Griffin and Martyn Baum for the first episode of 2026 for House Of Property. In our Season 6 opener, Katie & Martyn unpack what truly makes a listing stop the scroll, spark emotion, and convert into viewings and offers in today’s crowded property market.Rightmove. Zoopla. OnTheMarket. Instagram. Facebook. = Thousands of new listings… every single day.So here’s the real question: Does your property actually stand out – or is it just more background noise?We dive into: What buyers genuinely notice (and what they completely ignore) Why so many listings look the same – and how to avoid blending in The biggest presentation mistakes costing sellers money and momentum Pricing, positioning and first-impression psychology What’s actually working right now in property marketing (not just trends) Simple upgrades that create disproportionate results And why professionalism still matters – from photography to phone calls, viewings to follow-ups… yes, including dressing for the day you want, not the one you’re having.Whether you’re an agent wanting better results, a seller planning a move, or just someone who loves the behind-the-scenes reality of how homes really sell — this episode is packed with practical insight, honest observations, and real-world experience.Welcome to Season 6 of House of Property. House of Property: Where Estate Agency Meets Real Talk (and Real Laughs)#HouseOfProperty #EstateAgents #SurvivalKit2026 #PropertyPodcast #EstateAgencyLife #MindsetMatters #DataDrivenAgents #RealEstateUK #BrandPositioning #WeeklyWins #PropertyMarketing #EstateAgency #2026Ready #thebigwraps

December 18, 2025Episode 2128 min

🙋‍♀️🙋‍♂️ HOP S5 Ep21: The Big Wrap – What 5 Years of Estate Agency Has Taught Us 🎤🏠🎧

Join Katie Griffin and Martyn Baum for the final House Of Property 2025 as we take a fast, honest and insightful look back at five years in estate agency — the predictions, the surprises, the lessons learned (and relearned!), and the truths that still matter as we head into 2026.We’re unpacking:🏠The biggest trends and turning points from 2021–2025🏠What we expected… what actually happened🏠Skills, standards & mindset shifts that shaped the modern agent🏠The lessons that keep resurfacing in agency life👊What every agent needs to take into 2026It’s real talk, big perspective, a lot of laughs and the clarity every agent needs before starting the new year.Join us live, get involved in the chat, and let’s wrap up five years of House of Property together.House of Property style: fun, honest, straight-talking… with a little chaos and a lot of truth.🏠Tune in now and wrap up the year with us — five years of lessons in one episode. 🏠🏠 House of Property: Where Estate Agency Meets Real Talk (and Real Laughs).#HouseOfProperty #EstateAgents #SurvivalKit2026 #PropertyPodcast #EstateAgencyLife #MindsetMatters #DataDrivenAgents #RealEstateUK #BrandPositioning #WeeklyWins #PropertyMarketing #EstateAgency #2026Ready #thebigwraps