Hospitable

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Dec 2025

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Hospitable is a podcast that discusses how to make hospitality MORE human through technology. Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, staffing, and more. Hosted by Rob Napoli

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December 25, 2025Episode 471 hr 1 min

AI Won't Kill Hotels, It'll Upgrade Them with Dr. Fredrik Sjoberg

AI isn’t coming to replace hospitality, it’s coming to restore it. In this final episode of Hospitable, host Rob Napoli sits down with Dr. Fredrik Sjoberg to explore how unified data, better hotel education, and AI-driven tools will shape the next decade of hotel innovation. As founder of Maison and a professor at NYU, Fredrik brings a rare combination of academic insight and hands-on startup execution. From shifting guest expectations to the real problem behind “bad tech stacks,” this conversation uncovers why the future belongs to hotels that connect their systems, elevate their teams, and adopt AI as a co‑pilot, not a replacement. 🧩 Topics Covered - Why AI will transform hotel service without removing the human touch - How data unification unlocks real personalisation & operator advantage - Why hospitality schools must teach business, tech & integrations - How AI can relieve staffing shortages and operational overload - Where hotels should begin their digital transformation journey - Why young talent and student collaboration will drive the next wave of innovation Whether you’re a hotel operator, tech leader, educator, or future hospitality founder, this episode breaks down the mindset and ecosystem needed to thrive in the next era of guest experience. 📢 Like, subscribe, and comment: What’s one task you’d let AI handle tomorrow? 🔗 Learn more about Maison: https://www.maison.cx 🔗 Learn more about Omniboost: https://www.omniboost.com ⏱️ Timestamps 02:45 How Gen‑Z Views Hospitality Careers 05:30 Confusion Around Hospitality Jobs 08:40 Guest-Facing Roles vs. Corporate Paths 10:55 The Future of In‑Keeping & Personality-Driven Hotels 13:50 Travel Culture, Work Flexibility & Misconceptions 16:50 How Travelers Choose Hotels Today 20:12 Community-Driven Hotels & “Hidden Neighborhoods” 23:30 Data: The Operator’s Missing Advantage 26:05 Connectivity Problems & Bad Integrations 29:35 Tech Stack for Next-Gen Hotels 33:20 Unique Concepts & Rapid Hotel Iteration 36:15 Why AI Matters for Operators 39:45 Conversational AI & Personalisation 47:00 The Future: Human Service + Digital Co‑pilots Connect Dr. Fredrik Sjøberg: https://www.linkedin.com/in/fredrik-sjoberg-6851174 Maison: https://www.maison.cx Rob Napoli: https://www.linkedin.com/in/robnap Rob Napoli: https://www.robnapoli.com Omniboost: https://www.omniboost.io Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityTech #AIinHotels #HotelTechnology #HotelInnovation #DataUnification #FutureOfHospitality #HospitalityEducation #HotelOperations #GuestExperience #ConnectedEcosystem #MaisonTech #Omniboost

December 11, 2025Episode 4628 min

Stop Fearing Tech, Start Scaling with Ricarda Müller from #ibelsa

The best hotel tech doesn’t replace people, it empowers them. In this episode of Hospitable, host Rob Napoli sits down with Ricarda Müller, COO and Partner Manager at ibelsa, to explore how their people-first, modular PMS became a favorite across the DACH market. From zero downtime in 8+ years to smart integrations and AI-driven workflows, ibelsa is proving that great tech starts with great relationships. 🧩 Topics Covered - Why modular PMS beats all-in-one systems for scaling with control - How ibelsa achieved 8 years of zero downtime, and why it matters at reception - Building trusted integrations (POS, Omniboost, accounting, and more) - How AI, automation, and mobile-first tools are transforming operations - The hidden advantage of having no outside investors - What hotels really need in a tech partner (hint: it’s not more features) Whether you’re running 20 rooms or 200, this episode is packed with practical lessons for choosing, scaling, and trusting the right hospitality tech. 📢 Like, subscribe, and comment below: What tech decision helped your team the most this year? 🔗 Learn more about ibelsa: https://www.ibelsa.com 🔗 Explore Omniboost: https://www.omniboost.com ⏱️ Timestamps 02:08 “Find a way to make fun”, Workaholic or passion-driven? 03:38 How ibelsa differentiates in a crowded PMS market 06:36 Eight years with zero downtime 07:47 Customer-led roadmap & no external investors 09:27 Modular PMS: Scaling from 10 to 150 rooms 11:04 Why “all-in-one” systems rarely win 13:01 Building smooth integrations with POS, channels & Omniboost 16:04 Staff shortages, AI, and dynamic pricing as must-haves 21:09 “AI today is the most immature it will ever be” 22:20 What’s next on ibelsa’s roadmap 24:19 Best travel memories & belief in people Connect Ricarda Müller: https://www.linkedin.com/in/ricarda-m%C3%BCller-carminho-75324039 ibelsa: https://www.ibelsa.com Rob Napoli: https://www.linkedin.com/in/robnap Rob Napoli: https://www.robnapoli.com Omniboost: https://www.omniboost.io Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #hospitalitytech #hotelpms #cloudpms #hotelsoftware #hospitalityindustry #ibelsa #omniboost #hoteltechnology #hospitalityautomation #hotelintegration #dynamicpricing #hotelmanagementsoftware #aiforhotels #hospitalityai #pmsintegration

November 27, 2025Episode 4545 min

Property Champions, Clean Data, Better Hospitality: Belmond’s Formula with Tiago Alves

How do you build a connected tech ecosystem for 42 luxury properties, across trains, safari camps, river cruises, and hotels, in multiple legal jurisdictions? In this episode of Hospitable, host Rob Napoli sits down with Tiago Alves of Belmond to unpack one of the most ambitious digital transformations in global hospitality. From fragmented PMS systems to a unified, cloud-based platform, with 40+ integrations and an in-house API layer, Belmond’s journey is a masterclass in data unification, change management, and making hospitality tech actually work for people. 🧩 Topics Covered - From duplicated guest profiles to a single source of truth - Why Belmond built its own API & integration layer - The role of “property champions” in driving adoption - Legal, tax & compliance realities of cloud PMS across multiple countries - Lessons from delayed go-lives—and what they’d do differently - How Belmond automates the predictable so staff can focus on guests If you're leading a PMS migration, building a hotel tech stack, or struggling with data silos, this episode is a blueprint you can’t afford to miss. 📢 Like, subscribe, and drop a comment: What's your biggest challenge in connecting your hospitality systems? 🔗 Learn more: https://www.omniboost.com 🔗 Explore Belmond: https://www.belmond.com ⏱️ Timestamps 00:00 Cold Open: Building a Connected Ecosystem 01:14 Meet Tiago & Belmond’s Tech Award 02:12 “Just Another Tech?” – Why This Project Mattered 03:23 20 Years in Hospitality Tech 04:27 Who is Belmond? A Diverse Luxury Portfolio 05:14 The Problem: Fragmented PMS Databases 06:42 Finding the Right Partner in a Legal Landscape 08:20 Involving Cross-Functional Teams from Day One 10:00 Property Champions & Local Ownership 11:37 Balancing Standards & Local Needs 13:19 Change Management & Tech Aversion 19:03 Delays & Building an In-House API Layer 22:35 Scaling to 40+ Integrations 26:05 Go-Live Realities: Migration & Cleanup 29:06 Owning the Data Pipeline 31:38 What Tiago Would Do Differently 36:26 Automating the Predictable to Free Up Staff 44:18 How to Reach Tiago & Closing Thoughts Connect Tiago Alves: https://www.linkedin.com/in/talves Belmond: https://www.belmond.com Rob Napoli: https://www.linkedin.com/in/robnap Rob Napoli: https://www.robnapoli.com Omniboost: https://www.omniboost.com Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, http://www.brokenframesstudio.com #hospitalitytech #hotelpms #belmond #cloudpms #hotelsoftware #hospitalitydata #systemsintegration #hospitalityapi #hoteltechnology #dataplatform #aiforhotels #hospitalityautomation #hotelmanagementsystem #pmsintegration #connectedhospitality

September 4, 2025Episode 4422 min

The Omniboost Hospitality Dashboard, with Daniel Costa and Quinten de Putter

From scattered to seamless: one integrated dashboard for your hospitality data. In this episode of Hospitable, Rob Napoli (COO, Omniboost) is joined by Daniel Costa (Sr. Data Engineer) and Quinten de Putter (Sr. Data Scientist) to reveal how Omniboost is transforming backend complexity into intuitive dashboards. No more spreadsheet chaos. No more clunky PowerBI setups. Just smart, scalable business intelligence, built for hospitality. 🧩 Topics Covered - From data warehouses to dashboard UX: how the backend powers the front-end - What Omniboost is doing differently in BI - How dynamic dashboards let hoteliers define and track the KPIs that matter - Eliminating manual journal entries and reducing reconciliation headaches - Preparing the platform for AI-powered forecasting, automation, and insight - What proof-of-concept testing revealed—and what’s coming next If you’ve ever struggled to unify PMS, POS, HR and accounting data into something useful, this conversation will change how you think about business intelligence in hospitality. 📢 Like, subscribe, and drop a comment: What dashboard metric do you wish you had in real-time? 🔗 Learn more: https://www.omniboost.io ⏱️ Timestamps 00:41 Lessons Learned from Data Lakes & Warehouses 01:36 Why Static BI Tools Fall Short for Hotels 03:14 The Shift Toward Unified Dashboards 04:11 Building a Scalable, AI-Ready Infrastructure 05:16 Creating System-Agnostic Data Flows 06:17 Testing the First Version with Customers 07:09 Static vs. Customizable KPI Dashboards 08:21 Preparing for Proof of Concept Launch 09:49 How AI Will Deliver Out-of-the-Box Insights 11:58 Customization & Dynamic Visualization at Scale 13:36 Overcoming System Mapping Challenges 14:46 User Experience & Self-Onboarding Goals 16:56 Why Timing Matters for Hospitality Tech 18:43 Looking Ahead: Demos & Product Roadmap 20:18 Final Thoughts: A Game-Changer for Hotels Connect Daniel Costa: https://www.linkedin.com/in/daniel-de-souza-p-costa-b094b959 Quinten de Putter: https://www.linkedin.com/in/quinten-de-putter-07944a1a9 Rob Napoli: https://www.linkedin.com/in/robnap Omniboost: https://www.omniboost.io Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityTech #HotelData #Omniboost #BusinessIntelligence #HospitalityInnovation #DataAnalytics #HotelManagement #HospitalitySolutions #HospitalityDashboard #HospitalityPodcast #HospitalityAI #HospitalityFuture #HotelTechnology #HospitalityBusiness #DataDrivenDecisions

August 8, 2025Episode 4337 min

How Omniboost Automates Hospitality Success, with Vincent Gitsels & Romano Ruijtenburg

Manual processes. Disconnected systems. Expensive errors. Hospitality is full of friction, and Omniboost is removing it. In this on-the-ground episode recorded after a major hospitality event in Las Vegas, host Rob Napoli sits down with two of Omniboost’s key players to explore how automation, integrations, and consultative SaaS are reshaping hotel and restaurant operations. Vincent Gitsels and Romano Ruijtenburg share how Omniboost is solving industry pain points, one data connection at a time. 🧩 Topics Covered - Lessons from the Vegas hospitality tech floor: what hotels are asking for now - Consultative SaaS: the blend of software + service that drives results - Breaking financial data silos across POS, PMS, and accounting systems - Why AI is becoming central to hospitality automation - Self-onboarding, human error reduction, and operational scale - What’s next for Omniboost: product roadmap insights Whether you’re a tech leader, GM, finance head, or systems integrator, this episode unpacks the next phase of hospitality success. 📢 Like, subscribe, and drop a comment to share what automation challenge you're solving this year. 🔗 Learn more: https://www.omniboost.io ⏱️ Timestamps 00:00 Welcome to Hospitable with Rob Napoli 02:00 Lessons from the Las Vegas event 03:00 Vincent’s journey at Omniboost 04:30 Consultative SaaS explained 05:45 Breaking data silos 07:00 AI and automation in hospitality tech 08:20 POS to PMS to accounting integrations 09:10 Reducing human error with Omniboost 10:30 Insights from customer conversations 12:00 Future projects at Omniboost 13:30 Self-onboarding and operational efficiency 15:00 Final takeaways from Vegas Connect Vincent Gitsels: https://www.linkedin.com/in/vincent-gitsels Romano Ruijtenburg: https://www.linkedin.com/in/romanoruijtenburg/ Rob Napoli: https://www.linkedin.com/in/robnap/ Omniboost: https://omniboost.io Rob Napoli: https://www.robnapoli.com Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityTech #Omniboost #DataIntegration #HospitalityAutomation #SaaS #HotelManagement #POS #PMS #AccountingSoftware #AIInHospitality #DataSilos #BusinessAutomation #OmniboostPodcast #HospitalityInnovation #HotelTech

June 12, 2025Episode 4229 min

Putting Sustainability Into Action with Gerald J Leonard, CEO of Turnberry Premiere

What do jazz bass, project management, and ESG have in common? More than you’d expect. In this episode of Hospitable, host Rob Napoli sits down with Gerald J. Leonard, musician, author, TEDx speaker, and CEO of Turnberry Premiere, to explore how hospitality leaders can embed sustainability into the DNA of their businesses. From “micro-impact” practices to leadership habits that mirror music performance, Gerald reveals how sustainability isn’t just about saving the planet, it’s about better business. 🧩 Topics Covered - The “Three-Legged Stool” of ESG: Environment, Social, and Governance explained - Why practice *is* the performance, on stage and in leadership - How project maturity assessments shine a light on hidden inefficiencies - What sustainable hotels do differently to boost loyalty and efficiency - Data-driven sustainability: turning insight into action - Why sustainability builds emotional ROI with modern guests Whether you're running a boutique hotel or leading operations at a global chain, this episode offers a roadmap for putting purpose into practice, without sacrificing profit. 📢 Like, subscribe, and drop a comment to share how you’re making sustainability work in your business. Learn more: https://www.omniboost.io ⏱️ Timestamps 00:00 Welcome to Hospitable with Rob Napoli 01:52 – Gerald’s Beatles-on-Bass EP & New Book 03:27 – Music Lessons for Business Success 04:26 – How Vertigo Changed Gerald’s Path 06:28 – Sustainability = Project Management? 07:21 – The ESG “Three-Legged Stool” Explained 11:27 – Measuring Sustainability: What Really Matters 13:13 – Hotels, Guests & Micro-Impact Practices 14:30 – Helping Big Companies Act Sustainably 15:45 – Maturity Assessments & Turning on the Lights 18:46 – Sustainability = Revenue + Efficiency + Loyalty 20:40 – Rethinking ROI in Hospitality 25:01 – Gen Z, Diversity & Why Social Equity Matters Connect Gerald J. Leonard: https://www.linkedin.com/in/geraldjleonard/ Gerald J. Leonard: https://geraldjleonard.com/ Turnberry Premiere: https://www.turnberrypremiere.com/ Omniboost: https://www.omniboost.io/ Rob Napoli: https://www.linkedin.com/in/robnap/ Rob Napoli: https://www.robnapoli.com/ Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, http://www.brokenframesstudio.com #Sustainability #HospitalityTech #GeraldLeonard #LeadershipPodcast #HospitablePodcast #ESG #HospitalityInnovation #DataDrivenDecisions #HotelTech #GreenBusiness #CustomerLoyalty #PracticeIsPerformance #TurnberryPremier #HospitalityLeadership #Automation

May 23, 2025Episode 4149 min

Founder Talks - Game On 2025, with Kees Zorge

What happens when a hospitality tech startup from a small Dutch town decides to go global on its own terms? In this special Founder Talks episode, Omniboost CEO Kees Zorge sits down with COO and podcast host Rob Napoli to unpack what it really takes to scale a people-first, partner-driven SaaS company in the hospitality industry. From redefining what it means to “fail fast” to the power of servant leadership and purposeful travel, this is a no-fluff conversation on building global tech with heart, grit, and a whole lot of integrations. 🧩 Topics Covered - The “Second Violin” mindset: Why Omniboost plays behind the scenes to help partners shine - Building trust through consultative SaaS: Listening, adapting, iterating - Growing a global team without losing your culture - What 8,000+ daily integrations teach you about system unification - AI with accountability: Why data hygiene is the real frontier - Why hospitality founders still need to shake hands Whether you're scaling a SaaS startup, leading tech transformation, or unifying hotel systems across continents—this one’s for you. 📢 Like, subscribe, and drop a comment to share how you’re tackling data silos in hospitality. Learn more: https://www.omniboost.io Read the feature: Omniboost: The Team Behind Every Touchdown → https://omniboost.io/media/omniboost-the-team-behind-every-touchdown Timestamps 00:00 Welcome to Hospitable with Rob Napoli 01:10 First Company-Wide Town Hall: Emotions & Pride 04:48 Servant Leadership at Scale 06:32 Interns Speak Up—Keeping Culture Intact 08:54 Preserving DNA Across 85 Countries 11:25 Partnership as a Behavioral Trait 14:05 Consultative SaaS Explained 16:35 Active Listening & Solving the Real Ask 18:06 8,000+ Daily Integrations: Platform Stats 20:00 Fail Fast, Learn Faster—US vs EU Mindset 24:57 Founder Travel Philosophy 29:40 Letting Employees Grow (and Err) 34:00 AI Hype vs Data Purification Reality 37:12 Crafting the Narrative: Second Violin & Unification 45:00 The Edgers Mindset & Final Thoughts Connect Kees Zorge: https://www.linkedin.com/in/keeszorge/ Omniboost: https://omniboost.io/ Rob Napoli: https://www.linkedin.com/in/robnap/ Rob Napoli: https://www.robnapoli.com/ Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityTech #DataUnification #SaaSFounders #StartupCulture #Omniboost #HotelTechnology #ServantLeadership #ConsultativeSaaS #HospitalityInnovation #TechPodcast #FounderTalk #GlobalStartup #APIAutomation #PMSIntegration #TheEdgersMindset

April 24, 2025Episode 4040 min

Omniboost's Selling Cycle with Romano Ruijtenburg

We sit down with Romano Ruijtenburg, Sales Lead at Omniboost, to uncover what truly sets Omniboost apart: consultative SaaS selling, deep technical collaboration, and building long-term partnerships in the hospitality industry. From solving the complex Midas Hospitality integration across legacy PMS systems to managing clients across time zones, Romano shares how Omniboost simplifies data unification at scale — with a human touch. 🧩 Topics Covered - What is consultative SaaS selling? - The Midas Hospitality case study: PMS to accounting automation - How Omniboost supports 8500+ integrations in 85+ countries - Legacy tech challenges (Opera, PEP, ONQ) and Omniboost’s semantic layer - Why trust and flexibility are key to client success 🔔 Subscribe for more insights from global hospitality leaders. 📩 Got questions or want to work with us? Drop a comment or connect on LinkedIn. Learn more at: https://www.omniboost.io Timestamps 04:30 – The Two-Sided Omniboost Model: Partner vs Direct 05:32 – From Intern to Sales Lead: Romano’s Career Journey 11:41 – Selling Without Selling: How Tech Enables Trust 15:18 – What Is a Semantic Data Layer? 16:39 – Automation at Scale: PMS to Accounting 18:00 – Every Hotel Is Unique — and Why That Matters 18:39 – Consultative SAS in Action: Asking the Right Questions 21:03 – Midas Hospitality: A Case Study in Complexity 24:30 – “It’s Not a Workaround — It’s Innovation” 25:37 – Support and Overcommunication: The Omniboost Difference 28:43 – Global Client Management: How Romano Handles Time Zones 34:40 – The Power of Integrations: 7500 and Counting 37:38 – Why Omniboost Frees Time to Focus on Guests Connect Romano Ruijtenburg: https://www.linkedin.com/in/romanoruijtenburg/ Omniboost: https://omniboost.io/ Rob Napoli: https://www.linkedin.com/in/robnap/ Rob Napoli: https://www.robnapoli.com/ Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityTech #SaaSSales #DataAutomation #HotelTech #ConsultativeSelling #Omniboost #HospitalityInnovation #GlobalSales #PMSIntegration #AccountingAutomation #TechLeadership #MidasHospitality #SaaSConsulting #HospitalitySoftware #RobNapoli

March 27, 2025Episode 3934 min

How to Get Rid of Lazy Hotel Business with Levar Jackson of Yogh Group

What if hotels weren’t just places to stay, but models for sustainability and innovation? In this episode of Hospitable, Rob Napoli sits down with Levar Jackson, CEO of Yogh Group, to discuss the reality of “lazy business” in hospitality — and what needs to change. From innovative ROI-backed sustainability solutions to challenging industry norms, Levar shares real talk and real solutions to make hospitality smarter, greener, and more impactful. 🧠 Topics Covered - Why sustainability must be additive, not subtractive - How lazy thinking affects the bottom line - Building HVAC systems that generate profit - Partnerships with universities to spark innovation - How inclusivity fuels innovation in hospitality 💡 Whether you're a hotelier, operations leader, or hospitality tech professional — this episode will shift how you think about efficiency, sustainability, and growth. 📢 Don’t forget to like, comment, and subscribe for more game-changing conversations. Learn more at: https://www.omniboost.io Timestamps 00:29 – Rob introduces Levar and the Yogh Group 01:45 – How Levar entered hospitality via art 02:47 – Hotel waste: Why art and furnishings go to landfills 04:17 – “We have all the tools we’re just using the wrong ones” 05:38 – Almond trees in SoCal = unsustainable agriculture 06:21 – The social cost of skipping travel 08:30 – ROI on sustainability: It’s already there 11:22 – Minibar logic: Use ROI to drive sustainable upgrades 12:19 – Turning HVAC into a power generator 18:32 – How conglomerates can engage universities for innovation 21:30 – The $22k scholarship story that changed a life 28:17 – Friction in leadership = stronger ideas Connect Yogh Group: https://www.yogh.group/ Levar Jackson: https://www.linkedin.com/in/levarjackson/ Omniboost: https://omniboost.io/ Rob Napoli: https://www.linkedin.com/in/robnap/ Rob Napoli: https://www.robnapoli.com/ Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitalityInnovation #SustainableHotels #LevarJackson #YoghGroup #HospitalityTech #HotelSustainability #GreenHospitality #LazyBusiness #HospitalityLeadership #FutureOfHotels #RobNapoli #OmniboostPodcast #HospitablePodcast #SmartSustainability #HospitalityROI

February 27, 2025Episode 3832 min

From Tech to POS with Koen Lavrijssen, Founder & CEO of Winston

We sit down with Koen Lavrijssen, Founder & CEO of Winston POS, to explore how his company is redefining point-of-sale technology for the hospitality industry. Born from a single frustrating restaurant experience, Winston POS was built to work with hospitality staff—not against them. Koen shares his journey from tech to POS, highlighting the importance of simplicity, usability, and innovation in restaurant and hotel operations. Key takeaways include: - Why most POS systems fail hospitality businesses - The importance of keeping systems simple yet powerful - How Winston POS’s dealer and partner model accelerates growth - Expanding into the U.S.: Unique challenges & opportunities Discover how Winston POS is transforming the industry with a fresh approach to POS technology. 📢 What features do you think make the perfect POS system? Let us know in the comments! 👍 Don’t forget to like, subscribe, and hit the notification bell for more insights on hospitality technology. Timestamps [00:01:18] – How Winston POS was born from restaurant frustration [00:02:21] – What makes a POS system truly user-friendly [00:05:40] – The balance between simplicity and functionality [00:10:41] – The dealer model: Why it’s essential for restaurant tech [00:15:17] – Why POS should integrate rather than compete with other tech [00:18:28] – “Hospitality is Chaos in Motion” – Adapting to fast-paced environments [00:24:17] – How technology gives staff more time to focus on customers [00:28:02] – Winston POS’s upcoming U.S. launch: What to expect [00:29:26] – The philosophy behind “A system that works with you, not against you” [00:30:24] – Where to find more about Winston POS & how to connect Connect Winston: https://winstonpos.com Koen Lavrijssen: https://www.linkedin.com/in/klavrijssen/ Omniboost: https://omniboost.io/ Rob Napoli: https://www.linkedin.com/in/robnap/ Rob Napoli: https://www.robnapoli.com/ Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com #HospitablePodcast #HospitalityTech #POSInnovation #WinstonPOS #RestaurantTech #HotelTech #FutureOfHospitality