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Home Health 360: Presented By AlayaCare

Gain a fresh perspective and new ideas for running your home-based care organization by listening and learning from industry professionals around the globe.

Hosted by home health tech expert Erin Vallier. You’ll hear from home-based care leaders on trending industry news, challenges, and best practices to help prepare you for the future of care.

Tune in every month to stay in the know and bring your team actionable insights from the best in the business.

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The human side of home care: Stories from our frontline heroes
15 April 2025
The human side of home care: Stories from our frontline heroes

Send us a textThree dedicated home-based care professionals share their journeys into caregiving and the profound moments that shape their work every day. Their personal stories reveal how compassion, creativity, and human connection transform lives on both sides of the caregiving relationship.• Finding purpose through personal experience – caregivers inspired by caring for their own family members• Supporting clients and families during end-of-life care with dignity and compassion• Creative problem-solving to meet emotional needs, not just physical ones• The critical importance of family connection in client wellbeing• Finding humor and joy in caregiving relationships• Strategies for avoiding burnout, including peer support and maintaining a positive mindset• Walking in with a smile regardless of personal challenges• The profound impact of simply being present during difficult momentsEpisode resources:Podcast: How good leadership improves employee retention and client outcomes with Peter SvennebyBlog: Reimagining care: Why digital transformation starts with peopleBlog: Embracing AI technology to recruit and retain caregiversBlog: Tackling the caregiver shortage – 5 effective strategies for retentionBlog: 4 ways to retain caregivers in home-based careBlog: 4 tips to improve caregiver experience through scheduling and route optimizationBlog: The future of home-based care – Predictions for 2025 and beyondWebinar: Critical Strategies for Caregiver Retention – The First 90 DaysVideo: How Elara Caring prioritizes caregiver experience with AlayaCareVideo: Employee experience as the cornerstone of competitive advantageIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

24 min
How culture, vision, and systems drive home care success with Stephen Tweed
17 March 2025
How culture, vision, and systems drive home care success with Stephen Tweed

Send us a textIn this episode, Stephen Tweed, Chairman and CEO at Leading Home Care, shares essential insights from the highest-performing home care companies, revealing seven critical lessons that drive success in today's competitive market. His extensive research and mastermind groups with top companies uncover the strategies that separate industry leaders from the rest.Those strategies include:• Crafting a strong culture based on leadership style, core values, and consistent behaviors• Being purpose-driven and sharing authentic stories that create emotional connections• Building amazing teams through sophisticated recruitment and development processes• Thinking systematically with repeatable processes that enable scalabilityEpisode resources:EBook: Six Secrets of Selling Home Care to Your Ideal Client (50% off with promo code: ALAYACARE25)Visit leadinghomecare.com to subscribe to Stephen Tweed's "Thursday Thoughts" newsletterCase Study: Future of Home Care 2025 Podcast: The top 3 causes of 90 day caregiver turnoverPodcast: Unpacking the impact of positive work culture in healthcareBlog: 6 ways to create a culture of belonging to improve employee retention in home-based careIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

45 min
Adopting a caregiver-first mindset to boost recruiting and hiring success with Rachel Gartner
19 February 2025
Adopting a caregiver-first mindset to boost recruiting and hiring success with Rachel Gartner

Send us a textIn this episode, Rachel Gartner, founder and CEO of Carework, shares how home-based care agencies can transform recruitment and hiring from a major challenge into a strategic advantage. Rachel, a former home care recruiter, explains what it means to adopt a “caregiver-first mindset” and how this approach drives improved recruitment results, positive employee experience, better client care, and ultimately overall agency success by focusing on caregivers’ needs during the hiring process.Rachel discusses several important issues affecting the recruiting and hiring processes that can be improved by seeing situations from a caregiver’s perspective. In addition, Rachel shares many practical strategies for improving your agency’s recruitment process, such as creative ways to engage potential hires, tips for leveraging referral programs, integrating technology without losing the personal touch, utilizing metrics to track recruitment success and improve processes, and more. Check out this episode to drive greater success in your recruitment process by prioritizing caregiver needs so you can attract the right applicants and meet the growing demand for care workers.Episode resources:Carework – Home care’s hiring expertsHireEd – Caregiver hiring accelerator coursePodcast: How good leadership improves employee retention and client outcomes with Peter SvennebyBlog: Embracing AI technology to recruit and retain caregiversBlog: Tackling the caregiver shortage – 5 effective strategies for retentionBlog: 4 ways to retain caregivers in home-based careBlog: 4 tips to improve caregiver experience through scheduling and route optimizationBlog: The future of home-based care – Predictions for 2025 and beyondWebinar: Critical Strategies for Caregiver Retention – The First 90 DaysVideo: How Elara Caring prioritizes caregiver experience with AlayaCareVideo: Employee experience as the cornerstone of competitive advantageIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

32 min
Agentic AI and the future of home-based care: Predictions for 2025 with Adrian Schauer
15 January 2025
Agentic AI and the future of home-based care: Predictions for 2025 with Adrian Schauer

Send us a textIn this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2025 and discusses the major trends and developments that will shape the future of home-based care. Chief among these predictions is the rise of agentic AI and how this transformative technology will empower caregivers to deliver smarter, more proactive care. Adrian explains how AI agents will go beyond simple automation to serve as decision-making partners providing real-time insights, personalized care plans, and streamlined workflows that alleviate administrative burdens and improve patient outcomes.Additionally, Adrian discusses other key predictions, including how small, continuous improvements across workflows will act as a flywheel that generates exponential impacts for both operational efficiency and care quality. Adrian also emphasizes the importance of employee experience as a cornerstone for agency success and how prioritizing caregiver well-being and overall satisfaction will be a distinct competitive advantage in a challenging labor market.Related resources:Blog: The future of home-based care: Adrian’s predictions for 2025 and beyondWebinar: 4 revolutionary use cases for AI in home-based careMeet Layla, AlayaCare's new AI assistant built from home-based careWebinar: Live Platform Tour – See Layla in actionPodcast: Using AI to automate key processes in home-based care with Jeff SalterHow AlayaCare is Revolutionizing Home Care with AI-Based Solutions to Address Industry’s Most Challenging ProblemsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

20 min
Preventing hospitalizations using molecular testing in home-based care with Barbara Andazola
16 December 2024
Preventing hospitalizations using molecular testing in home-based care with Barbara Andazola

Send us a textIn this episode, Barbara Andazola, VP of Clinical Practice, Strategy, and Programs at Amedisys, discusses the groundbreaking role of molecular testing in home health care. As an RN with over 27 years of nursing experience, Barbara shares how Amedisys is leveraging PCR (Polymerase Chain Reaction) testing to diagnose infections like UTIs, respiratory conditions, and even COVID-19 faster and more accurately at home. By identifying pathogens within hours, this technology not only improves patient outcomes but also helps prevent hospitalizations and antibiotic resistance. Barbara explores the challenges and rewards of integrating this advanced technology into home care, its impact on reducing healthcare costs, and the future possibilities for further innovation in diagnostics. Listen to this episode to learn how molecular testing is not only improving care but also driving efficiency, reducing healthcare costs, and shaping the future of home-based care—proving that innovation in home health care can lead to faster, smarter, and more precise treatment at home.Related resources:Prevent hospitalizations and adverse events with AlayaCare's Client Intelligence SuiteAlayaCare Cloud platform for Home Health providersIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

20 min
Supporting informal family caregivers using technology with Avanlee Christine
18 November 2024
Supporting informal family caregivers using technology with Avanlee Christine

Send us a textIn this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they need to ensure quality care delivery at home while also providing resources to support the wellbeing of the caregivers themselves.Avanlee highlights the critical role of technology in supporting the often-overlooked unpaid caregivers, who are essential to caring for seniors at home, and discusses how innovations like medication management and health monitoring are reshaping senior care. She also reveals how partnerships with tech leaders like Fitbit and her collaboration with Mark Cuban are driving down costs, enhancing care, and connecting family caregivers to broader healthcare systems, plus she discusses her pilot program with Walmart that is helping family caregivers navigate daily tasks, like ordering groceries, with ease.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

32 min
The power of franchising and technology in home-based care with Todd Houghton
17 October 2024
The power of franchising and technology in home-based care with Todd Houghton

Send us a textWith 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the ever-increasing demand for home-based care services by embracing the benefits of the franchise model and deploying innovative technology. Todd shares how the franchise model provides a strong position for franchisees to grow their businesses and accelerate their entrepreneurial journey and how his company has helped franchisees recruit and retain quality employees, including programs to provide training and education to develop non-traditional caregivers.Todd also shares details about a new, technology-driven virtual care service line launched by his company that’s proven highly impactful for enriching client experience by reducing hospital visits, combating loneliness and isolation, enhancing connectivity, and delivering higher quality care all while enhancing caregiver efficiency. Check out this episode to see how franchising and technology can converge in the future to meet the continuous demand for quality home-based care.Episode resources:Blog: How home care franchises can bolster franchisee relationshipsAlayaCare for franchisesAlayaCare for franchisee managementHomewatch Connect – Virtual home care technologyIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

20 min
Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson
3 October 2024
Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson

Send us a textIn this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care models that combine skilled and unskilled services and surging investor interest driving fierce competition among buyers. With interest rates stabilizing and regulatory changes on the horizon, agencies must focus on prioritizing and demonstrating streamlined processes, scalability, and high quality of care to attract potential buyers. Mark emphasizes how leveraging advanced technology and developing strong operational metrics will not only lead agencies to thrive but will also become key capabilities to attract potential buyers in the future.Related resources:Podcast: Mastering the art of home-based care mergers, acquisitions, and integration with Jen LentzPodcast: The business of mergers and acquisitions in home care with Robinson + ColeBlog: 4 growth strategies for home care agencies from industry expertsBlog: Key performance indicators – The power of data in home careBlog: 4 ways to improve home care inefficiencies with technologyAlayaLabs: Transforming healthcare with AI-powered predictive toolsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

24 min
Using AI to automate key processes in home-based care with Jeff Salter
19 August 2024
Using AI to automate key processes in home-based care with Jeff Salter

Send us a textIn this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing predictive analytics for personalized care planning, Jeff shares how implementing AI-powered tools can dramatically improve agency operations, increase efficiency, reduce costs, and help deliver better client outcomes and business growth. Jeff shares his experience navigating the integration of AI solutions and recommendations for adopting these new tools, plus practical advice on experimenting with AI technologies to grow your business and stay competitive.Episode resourcesPodcast with Jeff Salter: Closing the Gap in Senior Care with a bike ride Webinar: 4 revolutionary use cases for AI in home-based carePodcast: Tackling home care staffing challenges with AI technologyBlog: How AI and optimization tools are impacting home care deliveryBlog: Embracing AI technology to recruit and retain caregiversBlog: Home Care Software with AI Scheduling – 5 Key FeaturesHow AlayaCare is revolutionizing home care with AI-based solutions to address top industry challengesAlayaLabs: Transforming healthcare with AI-powered predictive toolsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

33 min
Navigating Cybersecurity Risks in Home-Based Care
15 July 2024
Navigating Cybersecurity Risks in Home-Based Care

Send us a textFrom sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common threats, actionable prevention strategies, how to stay compliant with regulations, and helpful resources to elevate your cybersecurity preparedness and ensure the safety of your data. Richard digs deep into how organizations can fortify their defenses by mapping data flows, implementing the minimum necessary use principle, setting precise roles and permissions, using audit logs to meet regulatory standards like HIPAA and GDPR, and more.Episode ResourcesWebinar: Ensuring data security and privacy in home-based careBlog: 5 proactive steps to improve the security of your home-based care dataGuide: Evaluate the security and performance of your home-based care softwareHow AlayaCare delivers best-in-class security and performance standardsSecurity Center: Security & Privacy at AlayaCareIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

22 min
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