162 | Handle Conflict at HOA Board Meetings WITHOUT The Drama
Send us Fan MailThe best HOA board meetings handle disagreement without creating division or drama. Learn how to handle conflict!✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/I'm here today for episode number 162 with a special guest appearing on the program for a second time. You heard him previously on our episode number seven early in the podcast, because we felt that what he had to say to our board member audience was foundational, you could say fundamental to safely and successfully guiding your association into the future, so with us today is Jim Slaughter. He's president of law firm Carolinas, which practices throughout Northern South Carolina. He regularly speaks on issues of real estate and community association law, and has written hundreds of HOA and condo articles. He's passed national president of CAI’S College of Community Association Lawyers, as well as the North Carolina chapter of the CAI Institute Community Associations Institute, but in addition, he's here today because he's a certified professional parliamentarian, he's a teacher, professional registered parliamentarian and past president of the American College of Parliamentary Lawyers. He served as a parliamentarian to more organizations than anyone, any you or I want to count, and they range from small HOA boards to annual meetings of 8000 delegates. Jim has written four books on running effective meetings, and today he’s with us to help you have success running orderly HOA board meetings that frames your association in a positive light.Chapters:00:00 Why should HOA board meetings sometimes become more formal?00:57 Who is Jim Slaughter and why does his experience matter?05:00 Do HOA boards really need to follow Robert’s Rules?06:07 How formal should small HOA board meetings actually be?07:18 Why do larger HOA meetings require more structure?09:43 How can small boards stay casual but still professional?11:05 What rights do homeowners have during board meetings?13:54 How can unanimous consent speed up meetings?15:58 Why do good agendas make meetings easier to manage?17:32 What should HOA meeting minutes actually include?19:21 How can chairs clearly guide motions and voting?21:37 Why does a calm chair create better meetings?22:41 How do HOA boards handle disruptive members?24:30 Ad Break - Community Financials25:20 When should a board become more formal during conflict?28:09 Should HOA rules change because of difficult personalities?30:02 How should chairs respond to disruptive behavior?31:12 Why is de-escalation better than confrontation?32:06 When should HOA meetings use security presence?33:55 Why do homeowners behave better in fair meetings?34:07 How should board members handle disagreements professionally?35:57 Can avoiding meetings become a fiduciary issue?36:28 What final advice helps HOA boards run successful meetings?The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization.Podcast Links:Full Episode ListWatch On YoutubeEngage in the conversation!Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.comNominate yourself or a Board Hero you Know!Board Hero NominationsBoardmember Merch Store!Connect with Hosts on LinkedInJulie AdamenKevin Davis, CIRMSRobert Nordlund, PESupport Our SponsorsAssociation Insights & MarketplaceAssociation ReservesCommunity FinancialsKevin Davis Insurance ServicesStoke Light Video & MarketingThe Inspectors of Election
