Heads Up is an interview series and podcast where technology innovators and experts discuss solutions to today's workflow challenges in distribution, manufacturing, healthcare, maintenance & inspection, and many other industries. From the warehouse floor all the way to the C-suite, Heads Up explores the impact technology and other innovations may play in advancing workflow efficiency.
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August 5, 202430 min
How To Find The Practical Uses Of AI For Your Supply Chain Operation | AI Interview #2 w/ Joe Carson, CEO of Spend Strategies
With 20+ years of experience in procurement and supply chain, Joe Carson, CEO of Spend Strategies, shares his valuable insights into the landscape of Artificial Intelligence in the Supply Chain. In this episode, we'll dive into the practical and valuable information you need to evaluate AI and its ability to fit into your organization's operations. Follow Joe Carson: https://www.linkedin.com/in/joecarson/Check out Spend Strategies: https://spendstrategies.com/Follow Alex Reneman on LinkedIn: https://www.linkedin.com/in/alex-reneman/.For inquiries related to Heads Up, email: podcast@mountainleverage.com Watch here:https://youtu.be/n_cu6YL-ejU
July 15, 202415 min
How AI's Small Data Can Transform Your Supply Chain Decision-Making | AI Interview #1 w/ Assistant Professor Anthony Roath, Auburn University
This is the first entry into our series: “AI: The Good, The Bad, and The Human in the Supply Chain”. In this series, we will tackle just what the title states... The good, bad, and human aspects of AI and only the necessary information that you need to take action in your organization concerning this rapidly growing topic. Join Alex Reneman on his journey to find practical information on Artificial Intelligence for warehouse managers and supply chain executives alike on this new episode of Heads Up. Anthony Roath, Assistant Professor at Auburn University, starts off our new series by diving into the practical use of AI within a distribution center, some common misconceptions of the new dynamic between a human workforce with implemented Artificial Intelligence, and how small data is key to the proper, actionable use of AI. Professor Roath takes us through the necessary considerations when implementing AI in your warehouses and DCs. He emphasizes a bottom-to-top approach to AI in your organization so your practical use case of AI is not lost by starting with a high-level strategy. Whether you’re managing the production floor or in the C-suite,, this episode dives into how you can utilize AI not only to get data – but specifically the necessary data you need to make the best business and tactical decisions. Read Assistant Professor Roath’s and coauthor's report: https://www.thescxchange.com/articles/9633-intelligent-workflows-orchestrating-the-intersection-of-ai-and-humansFollow Alex Reneman on LinkedIn: https://www.linkedin.com/in/alex-reneman/.For inquiries related to Heads Up, email: podcast@mountainleverage.com Watch here:https://youtu.be/0GXnsWX9Y-s
April 11, 202434 min
Sears Chair of Global Supply Chain Management: Average 13% Drop in Your Shares After A Disruption!
John Saldanha is the Sears Chair of Global Supply Chain Management at the John Chambers College of Business and Economics at WVU. In this episode, Alex and John discuss various, current supply chain disruptions, supply chain resiliency, and how leaders can adapt to unexpected challenges in the supply chain. Chapters: 00:00 Intro00:26 Background01:36 Why Canals Are So Critical to the Supply Chain04:53 Alternatives to Primary Canals Used for Trade08:28 Effects From Recent Panama Canal Droughts13:00 Effects From Recent Events Around the Suez Canal16:35 Key Bridge Collapse in Baltimore22:39 Strategies for Supply Chain Resilience30:20 Artificial Intelligence & Supply Chain Resilience34:23 Last Words From the GuestFollow John: https://www.linkedin.com/in/johnsaldanha/For any inquiries related to Heads Up, email: podcast@mountainleverage.comWatch here: https://youtu.be/2riNjW3SOu4Follow Alex: https://www.linkedin.com/in/alex-reneman/
March 4, 202436 min
Data Privacy Lawyer: Breakdown of BIPA, GIPA, and More for Employers
Some states, such as California, have a reputation for strict business regulations to protect workers’ rights, as workplace technology develops, these can be misused and prompts proactive rules. Illinois is a close second in employee protection regulations, where the state’s Biometric Information Privacy Act is coming back on employers and racking millions of dollars in class action lawsuits. In this episode, we dive into the rise of BIPA, GIPA, and other laws that could have exponential consequences on businesses in Illinois, California, and other states.“If you're running a business, you can't also be keeping up to speed on all of these laws and how they keep changing. You've got to be getting good advice from someone whose job it is to do that.” – LauraLaura Balson, at Constangy, Brooks, Smith, and Prophette LLP, is the managing partner of the firm’s Chicago office. She was named an Illinois Super Lawyer from 2022-2024 and recognized in The Best Lawyers of America for Employment Law - Management (2024). Chapters: 00:00 Introductions04:36 What Businesses Don’t Know About BIPA13:59 How to Protect Employers18:01 The Risk of Trying vs Not Trying to Comply with BIPA19:28 The Genetic Information Privacy Act26:17 Concerns with Employee Monoriting and General Data Collection30:04 Legislation Around Artificial Intelligence35:00 Last WordFollow Laura: https://www.linkedin.com/in/laurabalson/For guest recommendations or any other inquiries, contact:podcast@mountainleverage.comWatch here: https://www.youtube.com/watch?v=oKjciCYH7YMFollow Alex: https://www.linkedin.com/in/alex-reneman/
February 13, 202425 min
The Economics of BIPA and What to Know About Future Biometric Legislation
**NOTICE: the information shared in this podcast is not legal advice. Seek out the help of a professional if you are under the Biometric Information Privacy Act. Kaitlyn Harger is Senior Economist at the Chamber of Progress and is the author of "Who Benefits from BIPA", an economic analysis of the Biometric Information Privacy Act. The Biometric Information Privacy Act has notoriously been neglected or missed by many companies that utilize technology that collects employees' or customers' biometric data. Negligence of BIPA's statutes can lead to drastic consequences for your company. Kaitlyn provides insights into the history, data, and consequences of the Biometric Information Privacy Act. This is an information-packed episode you do not want to miss! Chapters: 00:00 Intro01:49 What is BIPA? 03:17 Kaitlyn and the Chamber of Progress04:15 Origin of Kaitlyn's Study06:45 Economic Outcomes 09:36 BIPA Requirements12:36 Key Terms and Provisions15:20 Risk18:27 Covering BIPA19:42 Future of Biometric Legislation in Illinois and Elsewhere22:12 Federal Legislation23:15 Last Words24:50 TeaserKaitlyn's Links: https://www.linkedin.com/in/kaitlyn-harger/https://progresschamber.org/wp-content/uploads/2023/03/Who-Benefits-from-BIPA-Analysis-of-Cases-Under-IL-Biometrics-Law.pdfFor guest recommendations or any other inquiries, contact:asher.smith@mountainleverage.comWatch here:https://youtu.be/PzQ42vvs6dUFollow Us: https://www.linkedin.com/in/alex-reneman/https://www.mountainleverage.com/
December 4, 202336 min
Shari Altergott: Customer Experience in Supply Chain and Material Handling
The customer's experience is becoming the main focus of marketing. Shari Altergott describes the importance of the customer experience, how to implement it into your company's strategy, and how the minimum is not enough when focusing on the customer experience - it's an all-in effort. You can check out Shari's podcast here. Visit The CX Edge here. Follow Shari on LinkedIn. ---Timecodes: 00:00 Intro00:30 Shari's Background02:00 Why Customer Experience? 03:42 Definition of Customer Experience07:54 Why Customer Experience is Important09:30 How Latest Technologies Affect Customer Experience13:35 Challenges with Customer Experience17:28 Example of Customer Experience23:55 Employee Experience Affects the Customer Experience28:21 Diversity's Role in Growth33:55 What are You Most Grateful For? 35:06 Last Words
April 12, 202136 min
Paving the Way for Diversity and Inclusion in Supply Chain with Ilias Simpson, CEO, Radial
There is a recognized disparity among corporate America -- only 3% of C-Suite roles are held by black people.* In this episode of Heads Up, we discuss the importance of inclusion and diversity in the workplace, especially in the operations and supply chain industry.Join Ilias Simpson, CEO at bpost and Radial, and Heads Up host Alex Reneman, CEO of Mountain Leverage, as they dive into why diverse talent truly results in the best talent, how supply chain companies can better prioritize inclusion in the workplace, and what it’s been like to lead an eCommerce operations company during a global pandemic.Show Notes00:00 - Meet Ilias Simpson and learn about his role at Radial and bpost02:43 - Prioritizing Radial’s employee safety while thriving on the rapid growth of online shopping during COVID07:22 - How buying online, curbside pick-up, Best Buy’s model and other trends have come out of the pandemic and are here to stay09:46 - The diversity disparity and unconscious bias in the workplace: Why less than 1 percent of chief executives running America’s top 500 companies are Black13:41 - What’s working? What are companies who are successfully focusing on diversity and inclusion doing?15:42 - The data proves it -- diversity is key to success in business, innovation, identifying the best talent and keeping them21:15 - Speaking up, owning your own career and other advice for professionals of color24:13 - Recruiting with inclusion in mind, from tapping into wider networks to rewriting your job postings29:08 - Education’s role in increasing diverse representation in supply chain32:38 - Ilias’ book recommendations for leadership (Gallup’s StrengthsFinder and Colin Powell’s It Worked for Me)34:17 - Gratitude for family and a world that’s looking up for today’s kids*according to the Equal Employment Opportunity Commission
February 5, 202124 min
Scott Frymire- Sr. VP of Marketing with UniLog
Hosted by Mountain Leverage CEO Alex Reneman, Heads Up features logistics industry leaders, innovators, and experts discussing their companies' roles in delivering process improvements to solve strategic business challenges for a variety of industrial and commercial applications such as distribution centers, healthcare, maintenance & inspection, and many others. From the warehouse floor all the way to the C-suite, Heads Up explores the impact technology and other innovation plays in advancing supply chain efficiency, including: the acceleration of throughput, the reduction of errors, increased worker efficiency, expedited training, bottom-line profitability, worker safety, thrilled end customers, and compressed ROI timelines. Join Scott Frymire, SR. VP. of Marketing for Unilog, as he digs in to all things E-Commerce
January 14, 202129 min
Heads Up with Dr. Prakash Merchandani
Hosted by Mountain Leverage CEO Alex Reneman, Heads Up features logistics industry leaders, innovators, and experts discussing their companies' roles in delivering process improvements to solve strategic business challenges for a variety of industrial and commercial applications such as distribution centers, healthcare, maintenance & inspection, and many others. From the warehouse floor all the way to the C-suite, Heads Up explores the impact technology and other innovation plays in advancing supply chain efficiency, including: the acceleration of throughput, the reduction of errors, increased worker efficiency, expedited training, bottom-line profitability, worker safety, thrilled end customers, and compressed ROI timelines. Join Dr. Prakash Merchandani as he dives into all things cash conversion!
December 1, 202024 min
Heads Up Premier with Ray Bales
Hosted by Mountain Leverage CEO Alex Reneman, Heads Up features logistics industry leaders, innovators, and experts discussing their companies' roles in delivering process improvements to solve strategic business challenges for a variety of industrial and commercial applications such as distribution centers, healthcare, maintenance & inspection, and many others. From the warehouse floor all the way to the C-suite, Heads Up explores the impact technology and other innovation plays in advancing supply chain efficiency, including: the acceleration of throughput, the reduction of errors, increased worker efficiency, expedited training, bottom-line profitability, worker safety, thrilled end customers, and compressed ROI timelines. Our inaugural episode features Ray Bales; General Manager of Honeywell Voice Solutions.
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