
Emotions at Work: The Elephant in Every Room 🐘 (feat. Sanne Creusen & Rebecca Trouwee)
You’ve probably felt it, or been told before: “ Emotions don’t belong at the workplace .” 🙅♀️ But here’s the thing. Emotions exist everywhere at work, whether you like it or not. Behind every passive-aggressive Slack message, every awkward silence where nobody names the tension, every meeting that should’ve been an email…there’s an emotion driving it. 😨😬🙄 And ignoring them isn’t making your org more professional. It’s costing you - in performance, team connection and missed opportunities. We’ve seen first-hand how learning to understand and work with emotions - rather than around them - can genuinely transform your organisational culture. So our Learning & Development duo Rebecca Trouwee and Sanne Creusen joined Flo to share their best tips and tools! What you’ll learn: What emotions actually are, according to science Why nobody talks about emotions at work (and why we should) How to adapt your emotional language to your org culture Responding vs reacting: how to constructively handle intense emotions How HR can help build a healthier workplace emotional culture An easy 4-step Monday morning challenge to build your ‘emotional agility’ This isn’t about managing stress or crying episodes in the bathroom. It’s about understanding the everyday emotional undercurrent that shapes how teams perform, leaders communicate and drives the behaviours behind your organisational culture & values. Essential listening for HR professionals, people managers, and founders - especially the ones who think emotions are just ‘fluff’. CHAPTERS 00:00 Imagine… 01:51 What IS an emotion? 03:14 Emotions at work: Real stories 05:39 Why nobody talks about it - and why we should 09:54 Work emotions = “unprofessional”? 12:57 “Decoding” - build your emotional vocab 15:14 Freezing vs the power of silence 19:03 Emotions vs facts: Adapting your language to your org culture 22:46 Read the room: acknowledge the feelings! 28:47 How HR helps build the right emotional culture 35:12 Why this topic matters 36:21 Your 4-step Monday morning challenge USEFUL RESOURCES MENTIONED IN THE EPISODE Books Liz Fosslien & Mollie West Duffy - No Hard Feelings Susan David - Emotional Agility Research Stanford study on the impact of suppressed emotions Frameworks Wheel of Emotions Tuckman’s Team Development Model CliftonStrengths Thought leaders Simon Sinek Shelley Johnson Want to dive deeper into this topic? Sanne & Rebecca regularly deliver our signature ‘Emotions at Work’ training & workshops to clients across the Netherlands and remotely. Email sanne@7people.team , or find out more on www.7people.team .





