
Episode 634: Beware Email Tricks That Look Like Treats! A PSA For Your Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share an important warning for practice owners about increasingly sophisticated phishing attacks for you and your staff to be aware of. We discuss: How phishing attacks are now using legitimate services like DocuSign, Google Calendar, and more What these phishing attacks typically look like and things to watch out for How scammers access these trusted platforms What adversary-in-the-middle phishing attacks are and how they can circumvent MFA Combining technical and behavioral security measures What to do if your practice experiences a phishing attack What this means for HIPAA security compliance, risk management, and practice protection Best practices for managing this risk, and practical protections to put in place Our soon to be updated training that will cover this exact topic Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources for Listeners PCT Resources HIPAA Security Awareness Grab-Bag — Three short, on-demand staff security awareness trainings covering stopping phishing and social engineering, avoiding inappropriate disclosures of PHI, and protecting PHI in public. A practical resource for strengthening your team's security awareness right now. Group Practice Care Premium — Includes weekly Group Practice Office Hours for direct support and consultation with PCT experts, including a monthly session with therapist and attorney Eric Ström, JD, PhD, LMHC. Also includes the Device Security Suite and Remote Workspace Security Suite, with assignable staff trainings, step-by-step security tutorials, and tools to document device and workspace security for all team members at no additional per-person cost. Coming Soon: Updated Phishing Security Awareness Training — We're developing dedicated trainings for practice staff and practice leaders/Security Officers addressing sophisticated phishing attacks involving DocuSign, Google Workspace file sharing, calendar invitations, adversary-in-the-middle attacks, and session hijacking. Stay tuned for more information! Resources DocuSign Safety Center: Current Fraud Alerts — Regularly updated alerts about phishing campaigns exploiting DocuSign, including fraudulent invoices, EFT remittance notices, and malicious documents distributed through legitimate DocuSign envelopes. DocuSign: Phishing Scams Using Fake Blurred Documents to Gain Device Access — A real-world example of attackers using legitimate DocuSign notifications to trick recipients into downloading malicious software to supposedly reveal a blurred document. Google Calendar Help: Manage Invitations and Prevent Unsolicited Events — Instructions for controlling which invitations automatically appear on your calendar. Consider selecting "When I respond to the invitation in email" under Settings → Event settings → Add invitations to my calendar, rather than automatically adding invitations from known contacts whose accounts could potentially be compromised. Microsoft: Identity Protection Risk Detections — Technical guidance on account security threats, including adversary-in-the-middle phishing and stolen session tokens that may allow attackers to access accounts even when conventional multifactor authentication is enabled. HHS OCR: Social Engineering – Searching for Your Weakest Link — Official guidance on social engineering, phishing, workforce security awareness, and protecting electronic protected health information (ePHI). HHS OCR: HIPAA Cybersecurity Guidance and Resources — Cybersecurity resources to help HIPAA-covered entities and business associates understand security risks, implement safeguards, and prepare for security incidents. HHS OCR: HIPAA Breach Notification Rule — Official guidance on assessing potential breaches of unsecured PHI and understanding breach notification obligations. A reminder that containing an account compromise is not the same as completing an incident investigation and determining whether a reportable breach occurred.
















