272: From Scratch #272 Beware the organisational AI fissures
Dr Nigel Paine and Martin Couzins take a look at recent research from Kaplan - From AI to ROI: Who owns the problem?
Episodes
272
Latest episode
Oct 2026
Language
EN
Nigel is a former chief learning officer and now teaches, consults and writes books on leadership, learning and people development. Martin is a journalist, editor, curator and publisher.
Dr Nigel Paine and Martin Couzins take a look at recent research from Kaplan - From AI to ROI: Who owns the problem?
Dr Nigel Paine and Martin Couzins take a look at representational gaps and the power of language .
Dr Nigel Paine and Martin Couzins explore research from the IBM Institute for Business Value which highlights paradoxes in how AI is experienced at work and what this means for leaders.
Dr Nigel Paine and Martin Couzins discuss what L&D has learned from digital learning and how this will influence its approach to AI.
In this episode Martin Couzins and Dr Nigel Paine discuss proactive vs reactive organisations. The discussion was prompted by a recent post by Martin on LinkedIn . We discuss topics including . . . The risks of being a reactive organisation Change now happens so quickly that, by the time an organisation responds to a challenge or copies a competitor, circumstances may already have moved on. The importance of data and foresight Strong organisations actively manage and interpret data, notice emerging trends and weak signals, and use these insights to anticipate change rather than wait for a crisis. Thanks to Teresa Rose for making this point. Employee knowledge as the “organisational brain” Employees closest to the work hold valuable expertise, ideas and experience—including insights about AI and process improvements. Proactive organisations create the psychological safety and channels needed to share this knowledge; reactive ones trap it in functional silos. Why continuous adaptation is essential Customer demands, technology and employee expectations are constantly evolving. Organisations therefore need curiosity, integrated systems thinking and a willingness to experiment—not rigid procedures designed to preserve the status quo.
Dr Nigel Paine and Martin Couzins take a look at L&D's fixation with measurement and whether the industry is measuring the right things.
Dr Nigel Paine and Martin Couzins explore the 2026 Work Trend Index Annual Report: Agents, human agency, and the opportunity for every organization , Microsoft.
In this episode, Dr Nigel Paine and Martin Couzins discuss the Training Journal L&D Influence Report 2026 .
Dr Nigel Paine and Martin Couzins discuss the role of learning in helping organisations realise the potential benefits of AI.
DrNigel paine and Martin Couzins take a look at the Global Sentiment Survey 2026 .
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Alexander Spencer