foHRsight: HR, Leadership & the Future of Work

Hosted by Mark Edgar and Naomi Titleman

Business CareersInterviews guests

Website RSS feed LinkedIn Facebook Instagram YouTube

Episodes

197

Latest episode

Oct 2026

Language

About the show

You’re leading people through constant change. Evolving expectations, AI disruption, and rising pressure to get culture and performance right. If you’re an HR leader, People and Culture executive, or senior business leader shaping the future of work, foHRsight is for you. foHRsight: HR, Leadership & the Future of Work is a weekly podcast from future foHRward, hosted by Mark Edgar and Naomi Titleman Colla. Each episode explores the most pressing issues facing HR and leadership today, including employee engagement, retention, flexible work, leadership effectiveness, and the real impact of AI on organizations. Through candid conversations with CHROs, senior leaders, and forward-thinking experts, foHRsight delivers practical insight and strategic perspective you can apply immediately. The goal is simple: help you make better people decisions, build stronger organizations, and lead with confidence in an increasingly complex world of work. Follow foHRsight on your favourite podcast platform and join the future foHRward community, a growing network of HR and People leaders connecting through conversation, events, and shared insight on what’s next for work.

Listen to episodes

60 recent

October 22, 2026Episode 19739 min

How to Redesign Work Around AI with Tom Mawhinney

Organizations are investing heavily in AI. Licenses are being purchased, usage is being tracked and employees are being encouraged to experiment. But has the work itself actually changed? In this episode of foHRsight, Mark Edgar speaks with leadership advisor and author Tom Mawhinney about the gap between adopting AI and genuinely redesigning work around what the technology makes possible. Tom argues that the biggest opportunity is not simply to automate existing tasks or reduce headcount. It is to reconsider how roles are structured when AI can take on more of the analysis and production, while humans focus more deliberately on judgment, context and prioritization. That shift raises an important question for HR. If entry-level work has traditionally been where people develop many of those capabilities through experience, how do organizations build them when some of that work disappears? Mark and Tom explore why HR can play a critical role in answering that question, how to make the financial case for redesign rather than reduction, and why organizations do not need to transform every job at once. Starting with a few roles, testing what works and proving the value may be enough to begin. Because having AI available across the organization is one thing. Building an organization that works differently because of it is another. About Our Guest Tom Mawhinney is a leadership advisor, author and keynote speaker whose work sits at the intersection of leadership, strategy and technology. Drawing on three decades as an executive, board member, founder and advisor, he helps organizations rethink how those three areas need to evolve together as the conditions around work change. Resources Mentioned Tom Mawhinney: tommawhinney.io Tom Mawhinney Tom Mawhinney on LinkedIn: ca.linkedin.com LinkedIn Tom Mawhinney’s books: tommawhinney.io Tom Mawhinney So... Now What? Recognizing Four Organizational States in an AI-Driven World : goodreads.com Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

October 15, 2026Episode 19631 min

The Leadership Shift AI Cannot Make for Us with Gary Bolles

HR leaders are being asked to help their organizations adapt to AI at extraordinary speed. But what happens when the technology is changing faster than the systems, leadership models and assumptions underneath the way we work? The opportunity is bigger than adopting better tools. In this episode of foHRsight, Naomi Titleman Colla speaks with returning guest Gary Bolles about what it takes to navigate continuous change without losing the humans at the centre of it. They explore why traditional command-and-control leadership is increasingly at odds with the kind of adaptive organizations we need, why leaders may need to trade having the answers for asking better questions, and how changing expectations around purpose and motivation are reshaping work. Gary also introduces the idea of “synchronous rewards,” a more flexible approach to aligning what organizations need with what individual workers value at different points in their lives. And as AI makes greater personalization possible, he offers an important caution for HR: technology can help us scale human systems, but it can just as easily make them less human if we stop applying judgment, context and care. For HR leaders navigating both the promise and pressure of AI, this conversation offers a useful reframing: the goal is not to automate the old rules of work. It is to build better ones. About Our Guest Gary Bolles is the author of The Next Rules of Work and Chair for the Future of Work at Singularity University. With decades of experience spanning Silicon Valley, technology, learning and the future of work, he brings a systems-level perspective to how leaders and organizations can navigate exponential change while keeping people at the centre. Resources Mentioned Gary Bolles: https://www.gbolles.com/ The Next Rules of Work : https://www.gbolles.com/ Possible Futures Podcast: https://www.su.org/possible-futures Singularity University: https://www.su.org/ Nell Watson: https://www.nellwatson.com/ TR2050: https://www.tr2050.com/ Gary Bolles on LinkedIn: https://www.linkedin.com/in/gbolles/ Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

October 8, 2026Episode 19538 min

HR's Role in AI Enablement with Dessalen Wood

Your organization is investing in AI. People are experimenting, training is happening, productivity tools are everywhere. But is any of it actually making work better? That’s the question at the centre of this episode of foHRsight , as Mark Edgar speaks with Dessalen “Dess” Wood about moving beyond AI activity and toward meaningful AI enablement. Dess argues that the first phase of workplace AI was inevitably messy: organizations were handed transformative technology without a clear playbook for what transformation was supposed to look like. Now, the opportunity is to become much more disciplined. If AI saves someone five hours a week, what should happen in those five hours? Which capabilities does everyone genuinely need? Who actually needs to become a builder? And which parts of HR work should be automated because nobody particularly values the human delivery, versus the moments where human presence is precisely what makes the experience valuable? The conversation offers a practical framework for thinking about AI fluency at different levels, why learning should be grounded in the tools and experiences employees actually encounter, and why HR does not need to turn every employee into an AI expert. Most importantly, it challenges People leaders to get much clearer about the work only humans can add meaningful value to, so they can stop defending work that simply keeps the lights on. About Our Guest Dessalen “Dess” Wood is a global Chief People Officer at Syntax, where she has played a key role in advancing AI enablement across the organization. After spending much of her career in retail and service environments before moving into technology, she brings a cross-industry perspective on what actually drives human performance, learning and organizational change. Resources Referenced Syntax — the global technology company where Dess is Chief People Officer and where much of the AI enablement work discussed in the episode is taking place. syntax.com Reclaim the Plot: How Leaders Rewrite the Story When AI Rewrites Work by Dr. Kelly Monahan — Mark references Kelly Monahan and her recent work while asking whether AI is actually making organizations better. Reclaim the Plot Cognitive dissonance — the behavioural concept Dess references when explaining why action can precede attitude change, particularly around mandatory AI learning and adoption. Learn more about cognitive dissonance Dessalyn Wood on LinkedIn — Dess specifically invites listeners to connect with her there at the end of the episode. Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

October 1, 2026Episode 19437 min

How to Reduce Resistance to AI at Work with Gleb Tsipursky

NOTE: We will be welcoming Dr. Gleb to our community for an interactive webinar November 25th. To go deeper on this episode and take the opportunity to connect with Dr. Gleb live, register here: https://us02web.zoom.us/meeting/register/HfJOZAaIRI6DBXc84CSCSA. Hope to see you there! Most AI adoption strategies start with tools, training and governance. But what happens when the real barrier isn’t knowing how to use AI? Employees may be wondering whether the technology will eventually replace them. Experienced professionals may feel that work they spent years learning to do can suddenly be generated in seconds. Others are already using AI successfully but are reluctant to admit it because they worry it will make them look lazy, less capable or as though they have somehow cheated. Those aren’t technology problems. They’re human ones. In this episode of foHRsight , Naomi Titleman is joined by behavioural scientist Dr. Gleb Tsipursky to explore what leaders often miss when trying to drive AI adoption at work. They unpack three very different forms of resistance: fear and anxiety about job security, threats to professional identity, and the social stigma that can keep productive AI use hidden. Gleb shares practical ways leaders can respond, including starting with the work employees actively want off their plates, modelling AI use openly, creating opportunities to share what is working, and giving people genuine space to experiment. The conversation also looks at the growing problem of AI-generated “work slop,” why critical thinking becomes more important rather than less important in an AI-enabled workplace, and how psychological safety needs to be paired with accountability and human review. For HR leaders navigating AI adoption, the challenge is no longer simply choosing the right technology. It is creating an environment where people can learn how to use it without feeling that doing so puts their job, identity or credibility at risk. About Our Guest Dr. Gleb Tsipursky is a behavioural scientist, seven-time bestselling author and author of The Psychology of AI Adoption at Work: From Resistance to Results . His work focuses on how leaders and organizations make better decisions and adapt to changes in the future of work, drawing on extensive research and consulting with organizations navigating AI adoption. Resources Referenced The Psychology of AI Adoption at Work: From Resistance to Results — Dr. Gleb Tsipursky’s latest book. Georgetown University Press Free book sample + AI adoption resources — disasteravoidanceexperts.com/aibook MIT research on GenAI ROI — referenced in the discussion about the majority of AI pilots failing to show ROI. MIT Project NANDA Harvard Business Review on AI “workslop” — referenced in the discussion about poor-quality AI output creating more work for colleagues. Read the article Amy Edmondson on psychological safety — referenced in the conversation about balancing experimentation with accountability. Amy Edmondson Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

September 24, 2026Episode 19336 min

What AI Could Finally Make Possible for HR with Franco Girimonte

AI is moving quickly into HR, but the most important question may not be how much work it can automate. It may be what HR chooses to do with the capacity it creates. In this episode of foHRsight , Mark Edgar speaks with Franco Girimonte about what the next phase of AI means for HR operating models, skills, workforce planning and the role HR needs to play in enterprise AI strategy. Franco shares research from The Hackett Group estimating that by 2030, 43% to 49% of HR roles or activities could be automated. But rather than seeing that solely as a headcount story, many HR leaders see an opportunity to redirect capacity toward work that has historically been under-resourced: strategic workforce planning, deeper business partnership, better insights and helping employees and leaders adapt to AI. The conversation also explores why HR and IT increasingly need to lead AI transformation together, why standardized processes matter before organizations can capture the benefits of automation, and how HR roles may shift from producing work to orchestrating work across people and AI agents. For HR leaders feeling both excited and overwhelmed by AI, this episode offers a useful place to start: not with every possible tool, but with the work your organization needs HR to be capable of next. About Our Guest Franco Girimonte is a Principal at The Hackett Group, where he works within HR transformation and brings extensive experience across HR consulting, organization design, operating models, research and benchmarking. His perspective combines hands-on transformation work with a broad view of how organizations across North America and Europe are adapting their HR functions for the future. Resources Referenced The Hackett Group — thehackettgroup.com 2026 HR Key Issues Study: Building the Agentic HR Organization — View the research AI World Class Human Resources — View the research Microsoft Copilot — copilot.microsoft.com Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

September 17, 2026Episode 19234 min

How to Use AI Without Losing the Human Side of Hiring with Jeremy Schifeling

AI is making hiring faster. But is it actually helping organizations make better decisions about people? Candidates are using AI to write, tailor and scale applications. Employers are using it to screen, evaluate and increasingly interact with those candidates. The result can quickly become an arms race where both sides automate more, trust each other less, and lose sight of what hiring is supposed to uncover in the first place. In this episode of foHRsight, Naomi Titleman Colla speaks with Jeremy Schifeling about what HR leaders should be paying attention to as AI reshapes recruitment, early-career work and the talent pipeline. At the centre of the conversation is a simple question: does AI move us closer to people, or further away from them? They explore why candidates may be using AI differently than employers assume, where automation genuinely creates room for better human connection, why transparency in the hiring process matters, and what organizations risk when short-term efficiency removes the entry-level opportunities that develop future leaders. They also consider a bigger shift underway in how organizations assess talent. As technical tasks become easier to automate, qualities like initiative, relationship-building, judgment, creativity and the ability to use AI to accomplish meaningful work may become increasingly valuable signals. For HR and talent leaders, the opportunity isn't simply to add more AI to an old hiring process. It's to question whether the process itself is still measuring what matters. About Our Guest Jeremy Schifeling is a former LinkedIn executive, early OpenAI partner and author of three number-one Amazon bestselling career books. Through his work with job seekers, students, career changers and working professionals, he brings a ground-level view of how AI is changing the experience of getting hired and what those changes mean for employers and the future talent pipeline. Resources Referenced Unbreakable by Jeremy Schifeling: https://www.thejobinsiders.com/unbreakable Fortune: “Robots Screening Robots: Inside the AI Arms Race Reshaping Hiring”: https://www.fortune.com/2026/06/01/robots-screening-robots-inside-the-ai-arms-race-reshaping-hiring/ Stanford Digital Economy Lab: “Canaries in the Coal Mine? Six Facts about the Recent Employment Effects of Artificial Intelligence”: https://digitaleconomy.stanford.edu/publication/canaries-in-the-coal-mine-six-facts-about-the-recent-employment-effects-of-artificial-intelligence/ future foHRward: “Rethinking Entry-Level Work in the Age of AI”: https://www.futurefohrward.com/subscribe Jeremy Schifeling on LinkedIn: https://www.linkedin.com/in/schifeling CNBC: “The No. 1 AI Mistake Job Seekers Make”: https://www.cnbc.com/2024/03/18/dont-use-chatgpt-to-write-your-resume.html Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

September 10, 2026Episode 19139 min

Give a Damn with Justin Ricklefs

Most organizations would say they care about their people. The harder question is whether their people can actually feel it. When work is moving quickly and leaders are navigating pressure, change and new technology, it is easy for care to become something organizations talk about rather than something employees experience. But culture is built in the everyday proof points: the questions leaders ask, the clarity they provide, how they respond when someone is struggling, and whether people feel seen in the first place. In this episode of foHRsight , Mark Edgar speaks with Justin Ricklefs about why caring can be a genuine competitive advantage and what it takes to turn that idea into action. Justin shares a practical framework built around curiosity, compassion, clarity and consistency, including why empathy without action only goes so far, why leaders need to ask better questions, and why the strongest culture signals are often much simpler than we think. The conversation is a useful reminder that you cannot market your way to a healthy culture. Your people experience the organization from the inside, and the stories they tell about that experience become part of the business itself. About Our Guest Justin Ricklefs is the founder of strategic brand agency Guild Collective and the author of Give a Damn . His work explores how care, storytelling and human connection shape stronger organizations, brands and leadership cultures. Links from the Episode Justin Ricklefs on LinkedIn: https://www.linkedin.com/in/justinricklefs Guild Collective: https://guildcollective.com/ Give a Damn: The Catalyst for Caring Companies: https://thegiveadamnbook.com/ Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

September 3, 2026Episode 19033 min

Why Low Turnover Can Hide a Retention Problem with Amy Stewart and Ruth Thomas

Your turnover numbers might look reassuring. That doesn’t necessarily mean your people want to stay. The current labour market has created what PayScale calls a “job-hugging” era : employees are changing jobs less frequently, but economic uncertainty, slow hiring and anxiety about AI may be keeping people in roles they are no longer particularly happy in. As Amy Stewart puts it, some employees are holding onto their jobs “like you’re hugging a cactus.” That creates a difficult challenge for HR. Low attrition can look like stability while masking disengagement, pay frustration and employees quietly preparing themselves for their next opportunity. In this episode of foHRsight , Naomi talks with PayScale’s Ruth Thomas and Amy Stewart about what the latest compensation and flight-risk data tells us about where organizations may be vulnerable. They explore why new hires can sometimes out-earn longer-tenured employees, why perceived pay fairness can matter as much as actual market competitiveness, and why pay transparency makes it increasingly important for organizations to explain not just what people are paid, but why . The conversation also looks at some less obvious signs of flight risk, from employees seeking bigger titles to acquiring certifications and new skills, and why this slower labour market may actually be the right moment to examine job architecture, internal equity and where your retention dollars will matter most. For HR leaders, the takeaway is simple: don’t wait for resignations to tell you where the risk is. About Our Guests Ruth Thomas is PayScale’s Chief Compensation Strategist and SVP of Marketing, with decades of experience studying compensation, labour-market trends and the evolution of rewards strategy. Her perspective helps connect today’s pay pressures with the broader changes reshaping how organizations attract and retain talent. Amy Stewart is a manager on PayScale’s content and research team and one of the lead authors of its 2026 Flight Risk Report. Her work draws on PayScale’s proprietary compensation data to identify where organizations may be most exposed to attrition and pay-related retention risk. Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram If you are looking for more foHRsight, sign up for our monthly foHRsight newsletter. It’s free and includes access to our quarterly white paper. This quarter’s white paper is about Rethinking Entry-Level work in the Age of AI, produced with Dr. Miranda Rodak from Indiana University’s Kelley school of business - an important topic for HR, Leadership and parents, students and society as a whole! https://www.futurefohrward.com/subscribe On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

August 27, 2026Episode 18939 min

How to Move from Survival Mode to Thriving at Work with Jon Rosemberg

What if someone can look successful on paper and still be operating almost entirely in survival mode? For HR leaders, that distinction matters. Organizations are moving faster, employees are carrying more, technology keeps accelerating the pace, and HR is often asked to respond with another program, initiative or tool. But what if thriving at work depends on something more fundamental? In this episode of foHRsight , Naomi Titleman Colla speaks with Jon Rosemberg about the difference between success and thriving , and why agency, meaning and connection are essential to moving out of survival mode. Jon explores what happens to our decision-making when our nervous systems are overloaded, how emotions can become useful information rather than something to suppress, and why slowing down can actually help us respond more effectively when everything feels urgent. They also unpack Jon’s AIR framework: Awareness, Inquiry and Reframing , a practical way to create distance from difficult situations, challenge the stories we’re telling ourselves and see more possibilities before deciding what to do next. For HR leaders, the conversation ultimately lands somewhere deceptively simple: people need to feel seen, heard and valued. If work has become increasingly transactional, meaningful human connection may be one of the most important conditions HR and leaders can create for people to thrive. About Our Guest Jon Rosenberg is a former operations executive turned advisor, the founding partner of Anthr and author of A Guide to Thriving . His work with founders and CEOs focuses on widening the frame around difficult decisions and helping people reclaim agency, making his perspective particularly relevant for leaders navigating pressure, uncertainty and change. Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram If you are looking for more foHRsight, sign up for our monthly foHRsight newsletter. It’s free and includes access to our quarterly white paper. This quarter’s white paper is about Rethinking Entry-Level work in the Age of AI, produced with Dr. Miranda Rodak from Indiana University’s Kelley school of business - an important topic for HR, Leadership and parents, students and society as a whole! https://www.futurefohrward.com/subscribe Support the show On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show

August 20, 2026Episode 18831 min

Why CHROs Belong in the Boardroom with Suzan Morno-Wade & Harriet Harty

Boards are making decisions about AI, transformation, succession, culture and growth. But how often does the person with the deepest understanding of the workforce have a seat at the table? In this episode of foHRsight, Naomi is joined by former CHROs Suzan Morno-Wade and Harriet Harty to explore why HR leaders remain significantly underrepresented on corporate boards, and why that gap matters more as organizations navigate increasingly complex workforce decisions. The conversation challenges some persistent assumptions about what CHROs bring to the boardroom. Strong HR leaders aren't simply experts in people programs. They understand organizational performance, leadership capability, succession, culture and enterprise risk. They know how to influence without owning the decision, ask discerning questions and connect talent decisions back to business strategy. And as AI reshapes work, that perspective becomes even more important. Technology decisions are also workforce decisions. Suzan and Harriet make the case for HR leaders to position those conversations in the language of strategy, risk, opportunity, financial analysis and measurable business outcomes. For CHROs who see board service in their future, there's also a practical message: don't wait until you leave the operating role to start preparing. Building board experience, relationships and a board-ready profile takes time. About Our guests Suzan Morno-Wade is a former CHRO of Xerox whose career has spanned finance, human resources and enterprise leadership. Today, she advises organizations, serves on boards and supports greater representation in the C-suite and boardroom. Harriet Harty has held multiple executive HR roles, most recently serving as Chief Administrative Officer at ADT. She now works across advisory, board and executive coaching roles, bringing extensive experience in business transformation, talent and leadership. Stay Connected with foHRsight To sign up for our monthly newsletter, foHRsight, click HERE Follow us on LinkedIn: Mark Edgar Naomi Titleman Colla future foHRward Follow us on Instagram On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link . Hope to see you there! Support the show