F&I Talk Outside the Box with EFG Companies features EFG training managers along with guest speakers from across the automotive retail industry. Each month, our industry experts tackle the biggest challenges and questions facing F&I managers today. If you have a question for us to address on the podcast, please email us at trainingservices@efgusa.com
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47 recent
January 29, 2025Episode 314 min
Powersports Predictions for 2025: Three Tips to Make More
F&I Talk Outside The Box PodcastVictor DiBlasi, Director, Platform DevelopmentAdam Ouart, Sr. Vice President, Agency Services and PowersportsJoin Victor and Adam as they discuss their predictions for the 2025 powersports market, plus three tips to Make More.
January 28, 2025Episode 212 min
Automotive Lending Predictions for 2025 - Lots of Upside to Make More
F&I Talk Outside The Box PodcastVictor DiBlasi, Director, Platform DevelopmentBrien Joyce, Executive Vice President, Specialty ServicesJoin Victor DiBlasi and Brien Joyce discuss their predictions for 2025 in the auto lending market. For credit unions, there is a tremendous amount of upside, supported by dealer inventory, improving consumer economics and opportunities to generate MORE revenue.
January 22, 2025Episode 115 min
Predictions for 2025 + Opportunities to Make More
F&I Talk Outside the Box PodcastVictor DiBlasi, Director, Platform Development, EFG CompaniesEric Fifield, Chief Revenue Officer, EFG CompaniesJoin Victor DiBlasi and Eric Fifield as they discuss their predictions for the 2025 retail automotive market. One this in clear - it's a buyer's market now. Fortunately, dealers have some guaranteed methods to help them reach MORE customers, close MORE deals, and generate MORE revenue.
August 6, 2024Episode 418 min
The Importance of Your Dealership's Digital Presence
In this episode, EFG Training Manager, Anthony Olivieri, discusses the best practices of managing your digital presence with EFG Senior Manager of Corporate Culture and External Communications, Ellen McGee.Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/Contact Us: trainingservices@efgusa.com
July 12, 2024Episode 336 min
Today's Compliance Environment
Listen to a powerhouse podcast on the top trends in compliance, tackling everything from the CARS Rule to cyber security. Today's speakers are:Shannon Robertson, Executive Director, AFIPGlenice Wilder, Vice President, Training & Inside Sales, EFGAnthony Olivieri and Charles Horsley, EFG Training ManagersLearn more about EFG's Training Services: https://www.efgcompanies.com/services/training-services/Learn more about AFIP: https://afip.com/Have a topic for us to discuss? Email us at trainingservices@efgusa.com
May 13, 2024Episode 224 min
Revving Up Profits in 2024 with F&I Training
In our latest episode of F&I Talk Outside the Box, EFG VP of Training and Inside Sales, Glenice Wilder and EFG Training Manager, Anthony Olivieri discuss the importance of F&I training as profit margins continue to shrink in today's automotive market. Learn more about EFG's training services: https://www.efgcompanies.com/services/training-services/Contact the F&I Talk Outside the Box team: trainingservices@efgusa.com
March 15, 2024Episode 113 min
Gear Up for 2024 with F&I Talk Outside the Box
Listen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024 F&I Talk Outside the Box lineup with EFG Training Managers, Anthony Olivieri and Charles Horsley.Learn more about EFG Training: https://www.efgcompanies.com/services/training-services/
November 9, 2023Episode 615 min
Negotiation in 2023
Listen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negotiation. In this episode, they unpack what has happened to the practice sine the pandemic;what dealers can do now to hone their negotiation skills; and,best practices going forward.Learn more about EFG training services: https://www.efgcompanies.com/services/training-services/If you want to get in touch with us to let us know how we impacted your business or to ask questions for us to answer on the podcast, don’t hesitate to email us at trainingservices@efgusa.com. We’d love to hear from you.
October 3, 2023Episode 522 min
Tackling The Negative Equity Discussion
In today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best practices in tackling one of the most pressing challenges to today's car buyers - negative equity.Learn how to ensure a good deal for your customers and your dealership through a consultative selling approach. Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/
August 31, 2023Episode 415 min
Sellers vs. Order Takers
Listen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we got here, and what dealers need to do going forward to turn their order takers back into sellers.Joining Glenice in this discussion is EFG's Executive Vice President or Dealer Services at EFG, Scott Kaskocsak, and the company's Senior Vice President of Agency Services and Powersports, Adam Ouart. Together, this powerhouse team provide an overview of this challenge from a retail auto and powersports dealer perspective, along with insight from automotive agencies.Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/Contact EFG Training Services: trainingservices@efgusa.com
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