F&I Talk Outside the Box

Hosted by EFG Companies

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Episodes

Latest episode

Jul 2026

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EN-US

About the show

F&I Talk Outside the Box with EFG Companies features EFG training managers along with guest speakers from across the automotive retail industry. Each month, our industry experts tackle the biggest challenges and questions facing F&I managers today. If you have a question for us to address on the podcast, please email us at trainingservices@efgusa.com

Listen to episodes

48 recent

July 9, 202632 min

Clearing Up The Confusion About Compliance

F&I Talk Outside the Box Anthony Oliveri, Director, Training Services, EFG Companies Shannon Robertson, Executive Vice President, Association of Finance and Insurance Professionals The FTC's recent action to issue warning letters to 97 dealerships across the US has brought compliance back into the spotlight. During this podcast, Anthony and Shannon provide prospective on the issue: What actions prompt regulatory attention Actions dealerships must take now to avoid non-compliance The role of training and culture Compliance does not have to be an obstacle. Listen now and turn compliance into a profit strategy.

January 29, 2025Episode 314 min

Powersports Predictions for 2025: Three Tips to Make More

F&I Talk Outside The Box Podcast Victor DiBlasi, Director, Platform Development Adam Ouart, Sr. Vice President, Agency Services and Powersports Join Victor and Adam as they discuss their predictions for the 2025 powersports market, plus three tips to Make More.

January 28, 2025Episode 212 min

Automotive Lending Predictions for 2025 - Lots of Upside to Make More

F&I Talk Outside The Box Podcast Victor DiBlasi, Director, Platform Development Brien Joyce, Executive Vice President, Specialty Services Join Victor DiBlasi and Brien Joyce discuss their predictions for 2025 in the auto lending market. For credit unions, there is a tremendous amount of upside, supported by dealer inventory, improving consumer economics and opportunities to generate MORE revenue.

January 22, 2025Episode 115 min

Predictions for 2025 + Opportunities to Make More

F&I Talk Outside the Box Podcast Victor DiBlasi, Director, Platform Development, EFG Companies Eric Fifield, Chief Revenue Officer, EFG Companies Join Victor DiBlasi and Eric Fifield as they discuss their predictions for the 2025 retail automotive market. One this in clear - it's a buyer's market now. Fortunately, dealers have some guaranteed methods to help them reach MORE customers, close MORE deals, and generate MORE revenue.

August 6, 2024Episode 418 min

The Importance of Your Dealership's Digital Presence

In this episode, EFG Training Manager, Anthony Olivieri, discusses the best practices of managing your digital presence with EFG Senior Manager of Corporate Culture and External Communications, Ellen McGee. Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/ Contact Us: trainingservices@efgusa.com

July 12, 2024Episode 336 min

Today's Compliance Environment

Listen to a powerhouse podcast on the top trends in compliance, tackling everything from the CARS Rule to cyber security. Today's speakers are: Shannon Robertson, Executive Director, AFIP Glenice Wilder, Vice President, Training & Inside Sales, EFG Anthony Olivieri and Charles Horsley, EFG Training Managers Learn more about EFG's Training Services: https://www.efgcompanies.com/services/training-services/ Learn more about AFIP: https://afip.com/ Have a topic for us to discuss? Email us at trainingservices@efgusa.com

May 13, 2024Episode 224 min

Revving Up Profits in 2024 with F&I Training

In our latest episode of F&I Talk Outside the Box, EFG VP of Training and Inside Sales, Glenice Wilder and EFG Training Manager, Anthony Olivieri discuss the importance of F&I training as profit margins continue to shrink in today's automotive market. Learn more about EFG's training services: https://www.efgcompanies.com/services/training-services/ Contact the F&I Talk Outside the Box team: trainingservices@efgusa.com

March 15, 2024Episode 113 min

Gear Up for 2024 with F&I Talk Outside the Box

Listen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024 F&I Talk Outside the Box lineup with EFG Training Managers, Anthony Olivieri and Charles Horsley. Learn more about EFG Training: https://www.efgcompanies.com/services/training-services/

November 9, 2023Episode 615 min

Negotiation in 2023

Listen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negotiation. In this episode, they unpack what has happened to the practice sine the pandemic; what dealers can do now to hone their negotiation skills; and, best practices going forward. Learn more about EFG training services: https://www.efgcompanies.com/services/training-services/ If you want to get in touch with us to let us know how we impacted your business or to ask questions for us to answer on the podcast, don’t hesitate to email us at trainingservices@efgusa.com . We’d love to hear from you.

October 3, 2023Episode 522 min

Tackling The Negative Equity Discussion

In today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best practices in tackling one of the most pressing challenges to today's car buyers - negative equity. Learn how to ensure a good deal for your customers and your dealership through a consultative selling approach. Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/