Everyday Practices Dental Podcast

Hosted by Regan Robertson & Dr. Chad Johnson

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Episodes

338

Latest episode

Aug 2026

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About the show

Follow Regan Robertson, Chief Communications Officer for Productive Dentist Academy, and Sara Hansen, Sr. Marketing Advisor for Phoenix Dental Agency, as they deliver actionable insights and proven strategies for dental professionals. From marketing and brand differentiation to practice ownership, team building, patient experience, and leadership, get practical guidance you can immediately apply to help your practice grow and thrive.

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60 recent

August 27, 2026Episode 33849 min

When AI Makes Dentists Sound the Same (E.338)

Read enough dental marketing and you start noticing the same phrases, the same structure, even the same tone. Benjamin Lund, Internal Communications & PR Manager at Productive Dentist Academy, has spent more than 20 years writing, editing, and working in dental media and marketing, including several years as editor of Dentaltown magazine. That experience has given him a close-up view of how dentists communicate, what makes a voice feel authentic, and what can disappear when the writing becomes too polished or predictable. Ben joins Regan Robertson and Sara Hansen to talk about what gets lost when AI starts doing too much of the writing for a doctor, and how dentists can use it without handing over the thinking, personality, and point of view that make their message their own.

August 20, 2026Episode 33719 min

Who Leads While the Dentist Treats? (E.337) - Part Two

Your office manager can bring you the numbers. Strong leadership means knowing what those numbers are actually telling you. Joanne Miles returns to show doctors how KPIs, team behavior, and better questions work together to reveal what is really happening inside the practice.

August 13, 2026Episode 33630 min

Who Leads While the Dentist Treats? (E.336)

Doctors spend most of their day focused on patient care, but someone still has to lead the practice. Joanne Miles joins Regan Robertson and Sara Hansen to explore what separates an office manager who gets tasks done from a practice leader who can support the team, systems, patient experience, and doctor.

July 29, 2026Episode 33526 min

Build a Practice That Markets Itself (E.335) - Part Two

Dr. Devin Giron explains why marketing only works when the practice behind it can deliver. From phone conversion and team training to patient experience and defined behaviors, this episode reveals what must happen after a patient decides to call.

July 15, 2026Episode 33428 min

Build a Practice That Markets Itself (E.334)

Dr. Devin Giron reveals how strategic marketing, calculated risk, and a clearly defined patient experience helped him build a thriving fee-for-service, multi-doctor practice.

July 8, 2026Episode 33354 min

Your Missed Calls Are Costing You (E.333)

A patient can be ready to schedule, call your practice, hit voicemail, and disappear before your team ever gets a chance to help them. In this episode of the Everyday Practices Podcast, Sara Hansen and Matt Hutchings sit down with Adrian Lefler, CEO and Co-Founder of My Social Practice, to talk about one of the biggest hidden growth leaks in dentistry: missed calls, slow response time, and outdated voicemail systems. This conversation helps dental practice owners see why the problem may not be lead generation. It may be what happens after the patient is already interested.

June 24, 2026Episode 33231 min

Is Your Website Putting You at ADA Compliance Risk? (E.332)

Your website may be the first place a patient decides whether they trust your practice. In this episode of the Everyday Practices Podcast, Regan Robertson and Sara Hansen talk with Dr. Tessa Miller about website accessibility, ADA awareness, and why your website should support the same patient experience your team works so hard to create inside the practice. This episode is not about adding one website widget and calling the job done. It is about why dental practices should take website accessibility seriously as part of the larger patient experience.

June 17, 2026Episode 33128 min

Insurance Lists Are Not Marketing (E.331)

Dental insurance may fill chairs, but it does not build loyalty, value, or long-term practice growth. In this episode of the Everyday Practices Podcast, Regan Robertson and Sara Hansen talk about how dental practices can build patient demand without relying on insurance lists as a marketing crutch.

June 10, 2026Episode 33057 min

Your Ads Aren't Broken. Your System Might Be (E.330)

Before you spend more money on Google Ads, social media, or external marketing, look inside the practice. In this episode, Regan Robertson and Sara Hansen explain why marketing is not one tactic. It is the full patient journey, from the first ad to the phone call, the appointment, the treatment conversation, and the follow-up.

June 3, 2026Episode 32926 min

What Makes a Campaign Work (E.329)

A campaign is not one email, one post, or one ad. In this episode, Regan Robertson and Sara Hansen break down what makes a dental marketing campaign actually work: a clear goal, a patient-centered story, brand alignment, and enough touchpoints for the right people to see it, feel it, and act on it.