Evernest Property Management Show

Hosted by Matthew Whitaker and Spencer Sutton

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Episodes

187

Latest episode

Jun 2026

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About the show

If you're a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you've come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.

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60 recent

June 8, 2026Episode 18748 min

Episode 187: The 3 Meetings Every Property Management Company Needs

In this episode, Matthew Whitaker and Gray Hall discuss the three meetings every property management company needs to improve communication, create accountability, and keep teams aligned as they grow. You'll learn: Why daily huddles are the foundation of a high-performing team How Level 10 meetings help solve problems and keep priorities on track The role one-on-ones play in developing people and maintaining alignment Join the Crane waitlist to learn more from a community-driven network of property management professionals: joincrane.co =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

May 25, 2026Episode 18626 min

Episode 186: The 3 Biggest Misconceptions About Managing People

In this episode of the Evernest Property Management Show, Matthew Whitaker breaks down the 3 biggest misconceptions about managing people that hold leaders back as they grow their teams and businesses. You'll learn: Why being a micromanager isn't always a bad thing (and why the former head of Disney agrees) How to handle the reality of getting pulled back into the business after delegation The ways that delayed feedback damages your organization Join the Crane waitlist to learn more from a community-driven network of property management professionals: joincrane.co =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

May 11, 2026Episode 18542 min

Episode 185: The Future of Property Management: Scale Up or Stay Boutique

In this episode, Matthew Whitaker and Gray Hall discuss where property management is headed, how AI is reshaping the industry, and why companies may need to choose between building scale or staying boutique rather than getting caught in the middle. They also explain how joining a community-driven network like Crane can take your property management business to new heights. Join the waitlist today: www.joincrane.co You'll learn: Why big PM players may be compressing their pricing (and how it'll get them ahead) How a 30-day PM could rival a 30-year PM's skill set by leveraging AI Where boutique property management companies have a competitive advantage (and how to adapt their strategy to your business) =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

April 27, 2026Episode 18443 min

Episode 184: Building Evernest: The 3 Principles Behind Award-Winning Property Management

This reflective episode pulls back the curtain on what it's really taken to build Evernest from startup grind to award-winning national operator - spouses' sacrifice, near-missed payrolls, and all. It's an honest "anti-highlight reel" for property management leaders who feel like everyone else is winning while they're still slogging through the mud. You'll learn: What it actually feels like behind the scenes when you're raising capital while wondering if you'll make payroll on Friday (and why that's often a sign of growth, not failure). A practical framework for "running your own race" so you stop comparing your messy middle to everyone else's social media highlight reel and start playing the long game in your market. How to deliberately build a core team that stays for 5–10+ years, compounds trust, and gives you the "operating leverage" no tech stack can replace. =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

April 13, 2026Episode 18356 min

Episode 183: How AI Is Changing Property Management: Strategy, Risks & What's Next (Part 2)

AI is moving faster than any tech we've seen; if you aren't building a strategy, you're already behind. That's why Matthew Whitaker and Gray Hall invited experts Ray Hespen (CEO of Property Meld), Lindsay Liu (CEO of Super), and Nitan Gupta (CEO of Mason) to share high-level shifts and hidden risks of AI, helping you decide which tools are worth the investment and which are just noise. You'll learn: The "30% Rule" for scaling and how to automate nearly a third of your daily tasks, like invoice processing and maintenance scheduling, to free up your team for growth. The truth about AI fraud and why smarter tools also mean smarter scammers (plus specific ID verification steps you need to take to protect your owners). Why curiosity and judgment are becoming your biggest competitive advantages as AI tools become a basic commodity. How to use internet-connected hardware and AI to create a predictive maintenance program. =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

March 30, 2026Episode 18257 min

Episode 182: The AI Tools Property Managers Are Using in 2026 (Part 1)

There are hundreds of AI tools out there - but what are actual, successful property managers using in 2026? Matthew and Gray invited top property managers to discuss their AI strategies, how to turn pain points into automated processes, and so much more. You'll learn: How Evernest is using Haven AI to solve real-world problems, including fixing a lock box for a resident The secret to creating user-generated content through custom AI bots 24/7 Super-powered hacks for Claude and other popular AI tools that you need to start using today =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

March 16, 2026Episode 18141 min

Episode 181: The 550-Door PM Business that Sold for Millions | Mitch Deminski

Building a property management company that lasts takes more than hustle; it takes strategy, systems, and a willingness to evolve. In this episode, longtime investor and entrepreneur Mitch Deminski joins Matthew Whitaker and Gray Hall to share how he built a 550+ door property management business, navigated the 2008 housing crash, and ultimately sold his company after decades of steady growth. Mitch's journey is anything but typical. From selling inmate pay phone systems in the telecom industry to becoming a major player in the Columbus real estate market, he explains how a slow-and-steady approach to investing, strong relationships with investors, and operational discipline helped him turn property management into a valuable, sellable asset. You'll learn: Why starting scrappy with room to grow strengthens your real estate investing strategy How to leverage Mitch's "tortoise strategy" (steady accumulation beat chasing flips) The one marketing trick that saved Mitch thousands =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

March 2, 2026Episode 1801 hr 1 min

Episode 180: The WHO Hiring Process: Find A-Players, Avoid Bad Hires

In this episode, Matthew Whitaker and Gray Hall discuss the WHO Hiring Process and how it helps companies consistently find A-players while avoiding costly hiring mistakes. They break down the step-by-step framework from scorecards and screening interviews to reference checks, replacing gut decisions with a proven system. You'll learn: How to structure your hiring process to source the best candidate The questions you need to be able to answer about each role to maximize success Why you should ask how the candidate's last 5 bosses would rate them - and how to get the truth =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

February 16, 2026Episode 1791 hr 7 min

Episode 179: EOS & Traction - Making Order Out of the Chaos in Your PM Business

In this episode of The Evernest Property Management Show, Matthew and Gray reveal the massive secret behind Evernest's success: following Traction by Gino Wickman. They explain how focusing on this program empowers businesses of all industries to streamline decision-making, reduce operational friction, and achieve incredible results. You'll learn: Why everything starts with a solid vision (and why it shouldn't be something that just lives on your office wall) How to break your goals into achievable chunks, from quarterly milestones to three-year objectives Why following a tried-and-tested operating system like Traction empowers you to grow better in the long term =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.

February 2, 2026Episode 1781 hr 26 min

Episode 178: How to Sell (or Buy) a Property Management Company: Our 9-Step Process

Matthew and Gray divulge Evernest's complete process for buying (and selling) a property management company. Whether you're a property manager thinking about your exit or an operator looking to scale faster through acquisitions, this episode walks through the real-world playbook: from finding deals and valuing a PM business, to due diligence, LOIs, financing, closing, and post-close integration. You'll learn: The 9 steps to sell your property management business the right way Marketing tricks that keep you top of mind when someone's selling their PM business When to pull in an NDA - and why How to close the deal (and score the best outcome) =================================== Connect with Matt and Gray at Evernest: Evernest.co Link: Connect with Evernest Link: Evernest YouTube Channel (@EvernestPropertyManagementShow (Watch this episode and more!) Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2026.