Employee Engagement Examples of Excellence

Hosted by EngageEmployee.com

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109

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Mar 2026

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About the show

Engage Employee podcast brings you the hot topics and tips in the employee engagement industry. Hear from a range of industry leading brands, including Mercedes, Ericcson, Virgin Media, Fortnum Mason & more, as they share their journeys, success stories and future plans that you can implement into your business.

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March 4, 202628 min

Measuring What Matters: Building a Smarter Engagement Strategy

In this episode of The Employee Engagement “Examples of Excellence” podcast, host Christina Lewis sits down with Clair Staines, Chief People Officer at Powwr, to unpack what an effective engagement measurement strategy really looks like in practice. Together, they explore the fine balance between data and intuition—what should (and shouldn’t) be measured, how to avoid the biggest myths and missteps, and how leaders can translate insights into meaningful action.From AI-driven analytics to the nuances of qualitative feedback, Clair shares practical lessons and tools she’s found most useful, along with advice for organisations just beginning to refine their approach. Whether you’re designing your first engagement strategy or rethinking the way you use data to drive change, this conversation will help you focus on what truly matters.

February 17, 202614 min

Transforming RNID: Internal Comms Through Crisis, Culture Change and Growth

Recorded live at our recent Engage Employee Summit, this episode features Frankie Garforth sharing the inside story of RNID’s radical transformation journey. From near-closure in 2018 to becoming a lean, agile organisation focused on social change, Frankie explores how internal communications helped colleagues navigate difficult decisions, embrace new ways of working, and stay connected to purpose.Listen as Frankie unpacks lessons for leaders, people teams and internal comms: from creating early proof points and having “grown-up” conversations, to celebrating small wins, learning from mistakes, and embedding accessibility as a non-negotiable. If you’re leading change or supporting it from the inside, this is a practical, honest and hopeful conversation you won’t want to miss.

February 10, 202621 min

Shaping Organisational Culture Through Meaningful Communication

Recorded live at our recent Engage Employee Summit, this episode captures an inspiring panel discussion from the Internal Communications stage: “Shaping Organisational Culture Through Meaningful Communication.”Join Natasha Liedl-McDowell (London Stock Exchange Group), Shalini Gupta (Arup), and Shetal Joshi (Ørsted) as they share practical insights on using communication as a strategic driver of culture. From authentic leadership and local nuance to listening tours and storytelling, discover how leading organisations are building trust, inclusion, and shared purpose through the power of internal communications.

January 20, 202618 min

Shaping a Winning Culture Through Internal Comms

In this episode, recorded live at our recent Employee Engagement Summit, we hear from Dawn Murphy, Group People and Communications Director at Murphy Group, as she shares how her team transformed internal communications to connect with one of the most dispersed and hard-to-reach workforces in the industry. From handwritten letters to mobile-first messaging, Dawn’s approach brings real meaning to listening-led leadership. Expect honest insights, powerful stories from the field, and five practical principles you can apply to build a stronger, more inclusive culture through communication.

January 20, 202616 min

Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach

Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit. In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years.From moving beyond outdated email-only comms to harnessing AI, multi-language messaging and smarter leadership communications, this episode is packed with practical ideas for internal comms and engagement leaders navigating constant change.

January 13, 202618 min

Creating Clear, Consistent, and Impactful Digital Communication

This episode brings you a recording from our recent Employee Engagement Summit, captured live on the Internal Communications stage. A fast‑paced panel with Lea Hawkins-Gaboc at Virgin, Sarah Sausman at Openreach and Caleb Chisholm at Cocentric, exploring how to cut through digital noise, reduce channel clutter and create internal messages that actually land. From reaching 70,000 global employees to engaging deskless colleagues and making better use of existing tools, they share practical tips on channel strategy, repetition without overload, and measuring what really matters. Tune in for honest insights, real‑world examples and ideas you can apply straight away to make your digital communication clearer, more consistent and more impactful.

January 13, 202617 min

Transforming Employee Experience and Growth with Video

In this episode, recorded live at our recent Employee Engagement Summit, we explore how video is transforming internal communications and employee engagement. Hear from Mattia Colzada of Bang & Olufsen and David Ledger of Vimeo as they share real examples of how a video-first approach can connect global teams, inspire authenticity, and make messages truly memorable. Whether you’re rethinking your comms strategy or looking to boost engagement across your organisation, this conversation is packed with ideas you can put into action right away.

January 6, 202614 min

Paws, Platforms and Purpose: How the RSPCA Transformed Internal Comms Through Digital

In this episode, recorded live at our recent Employee Engagement Summit, we sit down with Esther Munro from the RSPCA to explore how the organisation transformed its internal communications strategy. Discover how the team used audience personas, data-driven insights, and the launch of a new intranet – The Den – to connect a diverse workforce and bring their mission to life. This conversation is packed with practical takeaways for anyone looking to make their internal comms more targeted, engaging, and impactful.

January 6, 202620 min

Creating Meaningful Employee Connections Through AI-Powered Communication

In this episode, we bring you a live recording from our recent Employee Engagement Summit, where we explored how AI is reshaping the future of internal communications. Join Dev Mistry (Field), Emma Bowden (Clifford Chance), and Elly O’Hanlon (Blink) as they share real-world examples of using AI to create more meaningful, personalised employee connections – without losing the human touch. From building trust and transparency to harnessing data-driven insights, this conversation is packed with practical tips and inspiring ideas for every engagement and comms professional looking to make technology work for people, not the other way around.

December 17, 202536 min

AI, Feedback, and People-First Transformation: Driving Employee and Customer Experience at Ericsson with Jason Bloomfield

In this episode we meet Jason Bloomfield who is Global Head of People Change & TA Transformation at Ericsson.Jason shares his diverse business and strategy experiences in various global roles and the increasingly important role that AI is playing where HR meets IT and the benefits that this drives for both customers and colleagues.We spoke about the potential fears that colleagues may have about AI but that how Ericsson has gone to great lengths to ensure that it is seen as complementary and supportive to front line and back-office employees.In particular Jason acknowledges that AI can play a role in leveraging employee feedback to power transformation, and that Ericsson’s program, "Your voice, our action" ensures that feedback is not only heard but shapes strategy and aligns action.And that it can create a culture where colleagues recognise the value of their input and the role it plays to enhance both the employee experience and by extension, the customer experience.