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Elite BSC

If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.

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Last Episode Date: 23 September 2024

Total Episodes: 28

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23 September 2024
Leadership Lessons From Winston Churchill

Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill. The lessons are applicable to the life of any leader.

20 min
16 September 2024
Leading Indicators: Predictors of Success

When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.

17 min
9 September 2024
Why People Buy: The Stanley Story

The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?

30 min
26 August 2024
A Theology of Cleaners: One Body, Many Parts

If you want to build a company that has a thriving culture and team members who are bought in, you must have right beliefs about EVERY member of your team. elitebsc.com

16 min
19 August 2024
Compensating Janitorial Sales Reps

Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?

15 min
6 August 2024
5 More Reasons You Aren't Selling More Cleaning Contracts

For more resources, check out: elitebsc.com

15 min
29 July 2024
5 Reasons You Aren't Selling More Jobs

Here are 5 reasons why your janitorial company is not growing like you want....5 reasons you are selling more of the kinds of jobs that make you successful in the long run. elitebsc.com

16 min
15 July 2024
What Should Your Org Chart Look Like?

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game?elitebsc.com

15 min
9 July 2024
Janitorial Service Profit Chain - A Harvard Business Idea Applied To The Cleaning Industry

In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.com

19 min
1 July 2024
Basketball & Cleaning: Lessons Learned Being a Middle School Coach

Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.

19 min
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