DSP Talk

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Aug 2026

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Welcome to DSP Talk, the podcast that's exploring the complex world of disability support. Join us as we speak to direct support professionals, people receiving services and support, family members, and other field experts, as they delve into the diverse and dynamic world of disability support, navigating the challenges, sharing uplifting stories, and shedding light on the impactful human experience within the direct support profession. Our episodes highlight the journey towards community inclusion, the significance of a competent workforce, and the vital role direct support professionals play in the lives of those living with intellectual and developmental disabilities. Whether you're a dedicated direct support professional, a recipient of support services, or just someone eager to make a difference, DSP Talk is your go-to platform for inspiration, enlightenment, and advocacy. Get ready to challenge stereotypes, broaden your perspective, and join the movement towards acknowledging this essential group of professionals. Welcome to DSP Talk! Regional Centers for Workforce Transformation | Code of Ethics & Core Competencies for Direct Support Professionals Brought to you by: The Office for People with Developmental Disabilities and the New York Alliance for Inclusion and Innovation Hosted on Acast. See acast.com/privacy for more information.

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54 recent

August 4, 202616 min

The Bridge to Independence

Sharonda Johnson is a Senior Residential Habilitation Specialist and Support Broker with over 15 years of experience in the intellectual and developmental disabilities field. She began her career as a temporary direct support professional in a day program and quickly advanced to a teacher leader. Sharonda later transitioned into residential services, serving as an Assistant Behavior Intervention Specialist and Shift Supervisor, before taking on her current role. She is known for her ability to bridge the gap between regulatory compliance and truly person-centered, community-focused programming. Sharonda’s work emphasizes empowering individuals with intellectual disabilities to lead self-directed, connected, and meaningful lives.Episode Summary:In this episode of DSP Talk, Sharonda shares her journey and the steps she has taken to develop a transformative training curriculum aimed at promoting independent living skills among individuals with disabilities. Her expertise in creating person-centered programs that emphasize skill-building, self-determination, and confidence is the focal point of this conversation.During their discussion, host Asheley Blaise and Sharonda explore the nuances of preparing individuals for independent living, moving beyond traditional models focused on support to fostering environments where individuals learn to navigate life with reduced assistance. Sharonda's curriculum, which was initially part of a broader initiative inspired by organizational goals, is a testament to her innovative approach. The conversation highlights real-world success stories where participants have seamlessly transitioned to more independent living arrangements, showcasing the profound impact of Sharonda’s work.Key Takeaways:Person-Centered Planning: It is crucial to tailor programs to individual needs and desires, recognizing that independence is unique to each person.Evolutionary Skill Development: Transitioning to independent living requires a structured approach with practical training in everyday skills, from writing letters to managing finances.Peer Encouragement: Building a supportive community within the training program enhances learning and confidence among participants.Empowering Change: Independence is not about doing everything alone but having the skills and support to make self-directed choices.Notable Quotes:"The ultimate goal is that we are supposed to leave people at a level of independence more so than where they started. And that independence looks different for everybody.""I am not defined by my disability. I'm a person, simply put, with different capabilities.""It's important to build a sense of community outside of the people that they live with."Resources:Services for the Underserved (S:US)Tune into this episode to gain a deeper understanding of the transformative approaches being adopted in the field of intellectual and developmental disabilities. Hosted on Acast. See acast.com/privacy for more information.

July 21, 20264 min

DSP Chat: Slow Down & Really Listen

Join host Ashley Blaise in an enlightening episode of DSP Chat as she unpacks an episode of "DSP Talk" featuring Patrick and his collaboration with Emme, a thoughtful and dedicated DSP.In a world where it's easy to make quick decisions on behalf of others, this episode emphasizes the difference between helping and empowering. Through Patrick's experience, the story reveals how listening and respecting an individual's voice can lead to incredible growth and independence. The podcast further explores the necessity of building a trusting relationship between DSPs and those they support, which fosters open communication and shared decision-making.Key Takeaways:Empowerment arises from listening and providing opportunities for individuals to use their voices rather than speaking for them.Embracing the "Dignity of Risk" enables individuals to make informed choices, learn from their experiences, and gain independence.Daily practices, such as asking instead of assuming and waiting for responses, build the foundation for independence and confidence in those supported.Notable Quotes:"People don't need someone to speak for them. They need someone willing to listen.""Our responsibility is to help people understand their choices, prepare for challenges, and support them through the outcome.""Being a great DSP isn't about having all the answers. It's about asking the right questions."Stay tuned for more episodes of DSP Chat, where we continue to shine a light on the meaningful and impactful work of DSPs around the globe. Hosted on Acast. See acast.com/privacy for more information.

July 7, 202615 min

Amplifying Patrick’s Voice

Patrick is known for his vibrant personality and a knack for making people laugh. As a dedicated participant in various programs, including day programs and night recreational events, he is celebrated for his enthusiasm and love for dance. Patrick holds the proud title of the biggest fan of Stewart's Shop and is recognized for the positivity he brings to every environment he enters.Emme Emme is a committed advocate for individuals with disabilities and a student at the University at Albany, where she studies human development. With extensive experience volunteering for Special Olympics, Emme has also been actively involved with the ARC of Rensselaer County's Night Rec program as a direct support professional. Emme’s passion for advocacy and empowerment is largely influenced by her sister, who has a disability, an experience that fuels her dedication to fostering inclusive communities.Episode Summary:In this episode of DSP Talk, host Asheley Blaise explores the critical theme of empowerment and advocacy with special guests Patrick and Emme. The episode delves into the importance of listening to individuals and supporting them to communicate their own choices and preferences, rather than speaking on their behalf. Creating spaces where persons with disabilities can direct their own lives is underscored as a fundamental principle of advocacy.Patrick shares his personal experiences about choices made with him and the significance of using his voice to communicate his preferences, like his bowling experiences at Uncle Sam's. Emme discusses her role as a Direct Support Professional (DSP) and how her background has shaped her approach to advocacy. Through engaging dialogue, they highlight the delicate balance between ensuring safety and fostering independence, using technology to facilitate communication, and building trustful relationships.Key Takeaways:Direct Support Professionals play a vital role in facilitating clear understanding and communication, especially when supporting people who could be misunderstood.Respect and patience are fundamental in making individuals feel heard and valued.Balancing safety with independence is crucial for empowering individuals to make their own informed decisions.Consistent advocacy and the availability of supportive resources and recreational programs can significantly enhance individuals’ happiness and independence.Notable Quotes:"Advocacy is not about speaking for someone. It's about ensuring they have the support, confidence, and opportunities to speak for themselves." – Asheley"Empowering the people we support here happens every day. It's about showing that they can do hard and challenging things." – Emme"Empowerment isn't about giving someone a voice; they already have one. It's about making sure that their voice is heard, it's respected, and it's valued." – AsheleyResources:ARC of Rensselaer CountySpecial OlympicsFor an enriching exploration into the world of advocacy and empowerment, listen to the full episode of DSP Talk. Stay tuned for more enlightening content in future episodes! Hosted on Acast. See acast.com/privacy for more information.

June 23, 20265 min

DSP Chat: Evolving Ethics: Guiding Today's Direct Support Professionals

In this episode of DSP Chat, Asheley Blaise explores how the revised Code of Ethics reflects the direct support profession's evolution from a caregiver focus to a more multifaceted role that includes advocacy, community connection, and relationship building. The conversation addresses critical topics like cultural humility, technology equity, and self-care, emphasizing their importance in providing high-quality support.Asheley highlights that ethics are about everyday decisions, underscoring the need for DSPs to align their actions with the desires and dignity of those they support, navigating the challenges of balancing safety, independence, and advocacy.Key Takeaways:The NADSP Code of Ethics is an essential guide for daily practice rather than just a training tool.Ethics are integral to everyday decisions and interactions, not just in major crises.Professionalism in direct support involves investing in personal growth and maintaining well-being to better support others."The evolution of the Code is really about the evolution of our profession." – Asheley BlaiseResources:NADSP Code of EthicsTune in to the full episode for a detailed exploration of how ethics and evolving professional roles redefine direct support. Stay updated for more engaging content from DSP Chat, where each episode sheds light on the nuances of this vital profession. Hosted on Acast. See acast.com/privacy for more information.

June 2, 202630 min

The Evolution of The NADSP Code of Ethics

John Raffaele is the Director of Educational Services at the National Alliance for Direct Support Professionals (NADSP), with over 40 years of experience in the human services field. Throughout his career, John has focused on direct support, social work, professional education, and workforce development. He has made significant contributions to training and mentoring thousands of direct support professionals across North America. John is recognized for elevating the professional identity and voice of direct support professionals, helping shape a respected workforce committed to dignity, inclusion, and ethical practice.Episode Summary:In this episode of DSP Talk, host Asheley Blaise and guest John Raffaele discuss the timely evolution and integral revisions of the NADSP Code of Ethics. Amidst changing societal dynamics and post-COVID-19 realizations, the conversation delves into why this ethical framework needed to adapt. John, a veteran in human services, highlights the transition from a primarily custodial focus to a recognition of direct support as a specialized, essential profession. This transformation aligns with broader themes such as person-centered support, cultural humility, technology, justice, and equity, which are increasingly central to the field of direct support.As the episode unfolds, the discussion emphasizes the need for ethics that adapt with the times, fostering not just skills but a culture of respect, inclusion, and professional growth among direct support professionals. John underscores how the revised code embodies these modern issues, including increasing professional recognition and self-care importance for DSPs. This commitment to evolving best practices ensures that direct support professionals continue to enrich the lives of those they serve, fostering a supportive, self-directed, and dignified environment for individuals with disabilities.Key Takeaways:The NADSP Code of Ethics has been updated to reflect contemporary challenges and priorities, particularly in the wake of COVID-19, highlighting the profound role of DSPs.Core values such as person-centered support, respect, and dignity remain central, emphasizing the nuanced, complex nature of direct support work.Modern elements like technology, social media, and cultural humility are included in the revised code to ensure relevance and efficacy in DSP practices.The new Code stresses professionalism, integrity, and self-care, imparting that DSPs must bring their best selves to their roles to support others effectively.Notable Quotes:"We need to help guide direct support professionals with more than just mandatory health and safety training; we have to contribute an ethical code." — John Raffaele"The revised Code of Ethics speaks directly to DSPs, elevating their role and acknowledging their professional contributions." — John Raffaele"Being person-centered means my loyalty, my allegiance, the reason I'm employed, is based on that person." — John Raffaele"Ethics are not just something we hang on a wall; they're something we live in every conversation and choice." — Ashley BlaiseResources:National Alliance for Direct Support Professionals (NADSP) Hosted on Acast. See acast.com/privacy for more information.

May 19, 20263 min

DSP Chat: When People’s Stories Shape the Agenda

In this episode of DSP Chat, host Asheley Blaise delves into the power of appreciative inquiry in direct support work. When we shift from traditional 'fix-it' methods to approaches that emphasize listening, co-creation, and honoring the voices of individuals being supported we support the whole person. Emphasizing the importance of asking better questions, this episode invites listeners to reconsider the expert is in the DSP and person receiving services relationship, proposing partnership and co-creation over fixing and power over.Key Takeaways:Transformative Listening: Shift focus from behavior fixing to listening and acknowledging what is already working well for individuals.Co-Creation in Planning: True person-centered planning involves creating plans with individuals, prioritizing their voices and aspirations.Role Reflection: DSPs should reflect on arriving in their roles not as experts, but as partners sharing power with those they support.Problem-Solving vs. Potential-Dwelling: Focusing on potential rather than just challenges can lead to profound impacts on individuals' lives.Notable Quotes:"Co-creation begins when people's stories shape the agenda." - Baturu Mboge"Are you arriving as the expert or as the partner?" – Asheley Blaise"Appreciative inquiry is about refusing to let challenges become the whole story." – Asheley BlaiseConcluding this episode, Asheley Blaise invites listeners to reflect on their roles in direct support, urging them to shift from fixing behaviors to building partnerships based on listening and co-creating meaningful support plans. Listeners are encouraged to tune in for the full episode of DSP Chat and stay engaged for more insightful discussions in the series. Hosted on Acast. See acast.com/privacy for more information.

May 5, 202613 min

Appreciative Inquiry and Co-Creation: A Different Way of Listening

Baturu Mboge: Baturu Mboge is a dynamic advocate for person-centered systems in the field of Intellectual and Developmental Disabilities (IDD). With a diverse career that began in community-driven initiatives across Africa, Mboge brings a unique blend of global and local insights. He has progressed from being a Direct Support Professional (DSP) to holding the position of Vice President of Learning and Development at Care Coordination Organization of New York. His work remains deeply rooted in values of empathy, co-creation, and the empowerment of individuals through systems that prioritize the voice and choices of those they serve.Episode Summary:In this enlightening episode of DSP Talk, host Asheley Blaise engages in an insightful conversation with Baturu Mboge, exploring the transformative potential of Appreciative Inquiry in the realm of person-centered care. Mboge shares his extensive experience in leveraging storytelling as a powerful tool to foster empathy and understanding, thereby creating inclusive communities where people thrive. Through discussions on themes such as collective empowerment, local leadership, and systems change, the episode delves into the impact of being deeply present and genuinely listening to the stories of individuals in the IDD field.Baturu Mboge, a seasoned advocate for person-centered practices, highlights the importance of co-creation in the quest for meaningful and lasting change within systems supporting individuals with IDD. His philosophical approach, influenced by the African concept of Ubuntu, emphasizes dignity and the interconnectedness of human experiences. Blaise and Mboge explore how shifting conversations from deficit-based frameworks to strength-based dialogues can reposition individuals as the authors of their own stories, significantly enhancing their participation in shaping service outcomes.Key Takeaways:Appreciative Inquiry as a Tool: Appreciative Inquiry creates spaces for individuals to share their stories, fostering understanding and empathy beyond traditional roles and titles.Co-Creation in Service Planning: Valuing lived experiences and engaging in genuine dialogue leads to more inclusive and effective person-centered support systems.Listening as an Act of Empowerment: Truly listening and involving individuals in decision-making processes transforms their role from service recipients to active co-creators of their lives.Notable Quotes:"Through storytelling, we come to know one another beyond our roles, titles, or levels." - Baturu Mboge"Co-creation begins when people's stories save the agenda, not just inform it." - Baturu Mboge"We are not there to ask what is wrong and how do we fix it. We are there to ask the person what do you want to do and how can I help?" - Baturu MbogeResources:Coordinated Care Alliance New YorkFor those interested in creating empowered, person-centered support systems, this episode of DSP Talk with Baturu Mboge offers thought-provoking insights and practical strategies. Tune in to explore how these transformational approaches can be integrated into everyday practice, and stay tuned for more enlightening episodes. Hosted on Acast. See acast.com/privacy for more information.

April 21, 20267 min

DSP Chat: Balancing Humanity and AI

Asheley Blaise explores the intersection of AI and human services, focusing on its impact on Direct Support Professionals (DSPs). The episode navigates concerns about AI replacing DSPs, emphasizing AI's role in eliminating repetitive tasks and enhancing support quality. Key insights include the need for DSP involvement in tech development and the importance of human judgment and empathy. Ethical considerations regarding AI's data use and the significance of preserving human connection in support services are also discussed, stressing the need for DSPs to shape AI's future use in their field.Key Takeaways:AI should be viewed as a tool to enhance DSP work, not as a replacement.DSPs should be integral in AI technology development to ensure practical application.Technology can organize and identify patterns, but human judgment is vital for understanding person-centered care.Ethical considerations are crucial when implementing AI, as data can harbor biases and miss important cultural context.DSPs hold the crucial of maintaining human-centric support in the evolving landscape of AI advancements.Resources:·     NY Alliance AI ToolkitTo explore these insightful discussions further, tune into this episode and stay updated with the latest conversations from DSP Chat, where Asheley continues to shed light on the evolving dynamics within the world of direct support professionals. Hosted on Acast. See acast.com/privacy for more information.

April 7, 202630 min

DSPs and AI Working Together for Better Outcomes

Doug Golub is a seasoned thought leader in the healthcare technology and human services sector with over 20 years of pioneering experience. As a founding member of Microsoft Health Solutions Group, Doug has been pivotal in promoting person-centered practices, Medicaid transformation, and data-driven solutions. Currently, he leads Data Potato LLC, focusing on responsible technology and data utilization, while serving on the AI Committee for Access and as a board member of the Anchor Foundation.Episode Summary:In this insightful episode of DSP Talk, host Asheley Blaise delves into the transformative landscape of AI in human services with esteemed guest Doug Golub. The discussion centers around how AI is reshaping the future of the direct support workforce with a strong emphasis on person-centered care and technological innovation. Doug Golub, drawing from his vast experience, shares invaluable insights on the inclusion of Direct Support Professionals (DSPs) in AI dialogues, highlighting the importance of integrating their hands-on experience for developing effective AI tools.With a focus on the potential of AI in enhancing rather than displacing the workforce, Doug outlines practical applications of AI in human services. The conversation reflects on the transformation of administrative and documentation tasks through AI to facilitate more meaningful support relationships. This episode offers a balanced exploration of AI's possibilities, alongside ethical and practical considerations, underscoring the critical role of DSPs in shaping AI advancements.Key Takeaways:The potential of AI lies in its ability to assist, not replace, DSPs by automating documentation and administrative tasks, allowing more time for direct support.DSPs' inclusion in AI development discussions is essential to ensure technology reflects real-world support and avoids biases.Training for DSPs should extend beyond utilizing tools to encompass understanding biases, ethical use, and empowering them to question AI's outputs.AI tools can help identify trends and provide valuable insights, but they must be interpreted and mediated by humans to maintain effective support.Notable Quotes:"If we understand how the software works, we call it software. If we don't understand how it works and we think it's magic, we call it AI." – Doug Golub"The tools that are emerging have to help make it more fulfilling, more opportunity, more robust to be able to make that difference in people's lives." – Doug Golub"These tools are changing the way that we work, they are changing the way that agencies are operating." – Doug Golub"What makes it better is when we actually involve the people that know what they're talking about, which are the frontline staff." – Doug GolubResources:Data Potato LLCThe New York Alliance AI CommunityAnchor FoundationListen to the full episode to dive deeper into a conversation intertwined with innovation and empathy, and to better understand how AI can partner with human expertise to transform the future of human services. Hosted on Acast. See acast.com/privacy for more information.

March 17, 20267 min

DSP Chat: Navigating the Leadership Leap

In this episode we unravel the common transition challenges faced when a direct support professional is promoted to a supervisor.Asheley breaks down several key themes, including the importance of developing people, the art of clear and open communication, cultivating problem-solving capabilities among staff, and the ongoing creation of positive program cultures. From actionable tips on scheduling regular check-ins with your team to encouraging an open-door communication policy, this episode is a treasure trove of insights. By focusing on empowerment, trust-building, and recognition, supervisors can significantly enhance team morale and the quality of services provided to those in care.Key Takeaways:Develop People, Not Just Manage Tasks: Effective supervision requires more than managing tasks; it involves actively developing the team's potential.Prioritize Clear Communication: Communication should be open, consistent, and respectful to prevent misunderstandings and build a cohesive team.Empower Through Problem Solving: Encourage staff to develop decision-making skills rather than relying on supervisors for every solution.Recognize and Support Positive Culture: Celebrate successes and model the behavior you wish to see across your team, thus fostering a positive program culture.Continuous Learning and Reflection for Leaders: Embrace continual growth and feedback to refine leadership skills and better support team dynamics.Resources:·     The Regional Centers for Workforce TransformationListeners intrigued by the episode's themes and keen on adopting practical leadership strategies are encouraged to tune into the full episode. Hosted on Acast. See acast.com/privacy for more information.