
#53 The Mental Av-AI-lability Matrix
Timestamps 0:00 - 1:21: Introduction to the podcast and guest Andrew White, detailing Sapio Research's focus on B2B and tech audience and brand research. 1:22 - 6:57: Ash introduces the Mental Availability Index and discusses the growing reliance on AI in B2B purchasing, highlighting the debate on whether brands should optimize for human memory or machine recommendation. 6:58 - 10:56: A breakdown of the research methodology, which included surveying 400 UK and US B2B tech decision-makers and auditing various LLMs to rank top brands. 11:08 - 15:05: Key findings on buyer habits: 87% of buyers still choose familiar vendors, but a staggering 32% of those choosing net-new vendors use AI tools for discovery. 15:06 - 22:33: Exploring the four brand quadrants: Titans, Algorithmic Disruptors, Sleeping Giants, and The Untapped. Ash and Andrew discuss how broad product portfolios from larger brands can cause "algorithmic dilution". 22:34 - 27:53: Best practices for conducting brand research, including the importance of using problem-specific questions over general ones, and the ideal frequency for tracking brand changes. 27:54 - 32:14: Tips for creating unique thought-leadership research by finding the intersection between audience interest and brand attributes. Andrew explains why specific AI centric use-cases perform better than generic AI surveys. 32:15 - 39:58: Advice on securing robust sample sizes (recommending a minimum of 400 for B2B) and ensuring audience representation. Andrew highlights common pitfalls to avoid, such as self-serving or rushed questionnaires, while Ash advocates for including "joker questions" to uncover unknown data points. 39:59 - 44:11: Final actionable tips on being bold with research methodologies, such as using monetary data extrapolations and maturity models to properly educate audiences. Read the full Mental Av-AI-lability Index HERE. www.babelpr.com www.sapioresearch.com Back2Brave is the podcast from Babel: the agency for B2B tech brands ready to move faster. We combine 20 years of deep sector insight with integrated creative strategies to help clients navigate risk and standout in crowded markets. With Babel, it’s safe to be brave. Visit us at www.babelpr.com.












