You Design Your Culture. Here's How
Is culture something you design, or does it emerge from the people you hire? I think you design it, through the decisions you make every day. Jonathan thinks it starts with the people and grows from there. The more we talked, the more the two came together: culture isn't your values poster, it's the consistent decisions a team makes over and over, plus the guardrails and tools that help everyone make them well. Episode Highlights: [00:03:22] Why culture always starts with who you hire [00:05:15] The case that American work culture is broken [00:15:19] The hardest call: firing a high performer who's a culture misfit [00:17:12] How good short-term decisions erode culture [00:26:14] Guardrails: scorecards and "the Seymour Way" [00:31:25] If you ask your team to grind, do you have to grind too? Notable Quotes: Eric Ressler [00:23:55]: "Culture is built by the consistent decisions and actions that you make as an org, not by your value statement or your posters." Jonathan Hicken [00:26:50]: "We recently started calling it the Seymour Way rather than core values. Because I can't actually tell somebody what their values are. What I can say is, 'This is how we do it here.'" Resources & Links: The Five Dysfunctions of a Team by Patrick Lencioni — https://www.tablegroup.com/product/dysfunctions/ Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.





