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Dental Decoders

Welcome to 'Dental Decoders', the podcast where we crack the code on the complexities of dental operations and revenue cycle management (RCM). Hosted by Brittany Rogars and Rebecca Herring, this show is a treasure trove for dental professionals seeking to elevate their practice and enhance their expertise. Each episode of 'Dental Decoders' delves deep into the intricacies of the dental industry. From insightful interviews with seasoned experts to solo episodes packed with actionable advice, we cover it all. Our mini-episodes focus on specific areas of expertise, offering concise, targeted guidance. Whether you're a seasoned dentist, a new practice manager, or anyone passionate about dental operations, 'Dental Decoders' is your go-to resource. We dissect the latest trends, discuss innovative solutions to common challenges, and share experiences to help you navigate the ever-evolving world of dental healthcare. Join us as we decode the secrets of success in dental practice management and help you build a more efficient, inclusive, and prosperous practice. New episodes drop every Monday, providing the perfect start to your week with a dose of dental wisdom and motivation. Connect with us at the following links: SkfPracticeSolutions.com Facebook.com/dentaldecoders Tiktok.com/@dentaldecoders Pinterest.com/brittanyrogars/ Youtube.com/@dentaldecoderspc

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Last Episode Date: 4 November 2024

Total Episodes: 47

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4 November 2024
Effective Marketing Solutions for Dental Practices with Gary Bird

Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Gary Bird, a seasoned dental marketing expert and host of the Dental Marketing Theory podcast.  Gary dives into his journey in the dental marketing field and shares his agency's growth through strategic partnerships. This comprehensive discussion covers the challenges dental practices face, from the pre and post-COVID landscape to patient acquisition and operational issues. Learn about innovative solutions like employing virtual assistants to handle administrative tasks and alleviate staffing problems, thus boosting efficiency and reducing stress.  Gary offers actionable advice on maintaining work-life balance by delegating tasks based on one's strengths and passions, and the importance of putting team and client needs first for business growth. Tune in for invaluable insights aimed at helping dental practices navigate today's unique hurdles and achieve sustainable success. We talk about: 00:00 Intro 03:27 Challenges in Dental Practices Post-COVID 04:58 Solutions for Dental Practice Growth 06:36 The Role of Virtual Assistants 10:05 Addressing Burnout in Dental Teams 13:22 Finding Joy in Sales and Marketing 15:00 Understanding Burnout and Finding Hope 16:04 Creating a Love-Hate List 16:39 Delegation and Perfectionism 19:33 Gary's Podcast and Resources 21:33 Decoding Moment: Putting Others First Connect with Gary Instagram: https://www.instagram.com/thegarybird/  LinkedIn: https://www.linkedin.com/in/thegarybird/  Facebook: https://www.facebook.com/thegarybird  TikTok: https://www.tiktok.com/@thegarybird  YouTube: https://www.youtube.com/@thegarybird  https://thegarybird.com/  https://dentalmarketingtheory.com/  Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com 

25 min
28 October 2024
Dental Practices: How Cre8Wise is Redefining Dental Operations with Samantha Jones

Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Samantha Jones, a seasoned professional in the dental industry with 30 years of experience. Samantha shares her unexpected journey from aspiring journalist to a leader within dentistry, detailing how personal challenges redirected her career path.  She speaks passionately about her software, Cre8Wise, which aims to simplify task management in dental practices by automating tasks and offering project management tools specifically designed for the industry. Samantha emphasizes the importance of communication and innovation within teams. She also highlights the personal and professional growth that comes from embracing one's authentic self, sharing her decoding moment where releasing the pressure of comparison allowed her to find true success. The episode focuses on pivoting careers, balancing work-family life, and creating practical solutions for dental practices. We talk about: 00:00 Intro 01:42 Overcoming Life's Challenges 03:42 Building a Career in Dentistry 05:47 Creating Cre8Wise Movement 06:55 Exploring Cre8Wise Software 17:52 Communication and Team Collaboration Connect with Samantha Instagram: www.instagram.com/cre8wise_movement  https://cre8wise.com/  Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com

25 min
21 October 2024
Crafting Effective Case Presentations with Briean Clark from Pivotal Solutions

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca and I sit down with Briean Clark from Pivotal Solutions. Briean shares insights from her recent conference in Hershey, PA, where she discussed her journey and contributions to the dental industry.  She explains her company's mission to provide innovative solutions and training to dental practices, highlighting the importance of transforming case presentations and patient interactions. Briean emphasizes the role of effective communication, the value of collecting deposits to secure appointments, and the necessity of teamwork in achieving high case acceptance rates. She also offers listeners tips, resources, and a glimpse into her own professional challenges and achievements in dentistry. We talk about: 00:00 Intro 00:55 Insights from the Hershey Conference 04:31 Briean’s Journey and Pivotal Solutions 09:55 Improving Case Acceptance in Dentistry 19:20 The Importance of Deposits and Reservations 27:45 Connecting with Brianne and Final Thoughts Connect with Briean Facebook: https://www.facebook.com/PivotalSolutionsNow  Book a call: https://calendly.com/pivotalsolutionsnow/complimentary-consultation?fbclid=IwZXh0bgNhZW0CMTAAAR019tS...&month=2024-10  https://pivotalsolutionsnow.com/  Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com

31 min
14 October 2024
Revolutionizing Dental Practice Management with Flex Dental’s Jenny Bauer

Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Jenny Bauer from Flex Dental for the third part of our series on the revolutionary dental practice management software, Flex Dental.  Sponsored by Flex Dental, this episode delves into how the software integrates with Open Dental to streamline workflows, enhance patient communication, and boost case acceptance and payment collections. Jenny, with her extensive background in dental office management and training, discusses the Huddle feature, advanced patient lists, and insights provided by Flex Dental. Episode Sponsor: Flex Dental - https://go.flex.dental/dental-decoders We talk about: 00:00 Intro 03:12 Exploring Flex Dental's Huddle Feature 08:43 Diving into Flex Analytics 13:23 Advanced Patient List and Communication 18:28 Final Thoughts and Decoding Moment 20:07 Resources and Closing Remarks Connect with Jennie Facebook: https://www.facebook.com/search/top?q=flex%20dental%20solutions  https://www.flex.dental/ Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com   

21 min
7 October 2024
Healthy Dentists and Hygienists: Katrina Klein on Posture, Fitness, and Well-Being

Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca, our special guest Katrina Klein, a registered dental hygienist with nearly 18 years of experience and a certified ergonomics assessment specialist.  Katrina shares her journey in the dental field, her passion for ergonomics and fitness, and offers valuable insights on maintaining physical health and wellness in the dental profession. You will learn the importance of ergonomic practices, investing in proper equipment, and incorporating strength training and stretching into their routines to improve their professional longevity and quality of life. Katrina also discusses her business, ErgoFit Life, and the personalized ergonomic assessments she offers to help dental professionals work pain-free and efficiently. We talk about: 00:00 Intro 01:34 Ergonomics and Fitness Journey 04:33 Practical Ergonomic Tips 11:43 Investing in Ergonomics 16:55 Ergonomic Assessment Process 22:07 Decoding Moment and Conclusion Connect with Katrina Facebook Group: https://www.facebook.com/groups/117952368870736. Facebook Page: https://www.facebook.com/ergofitlife/  Instagram: https://www.instagram.com/ergofitlife_katrina/  https://ergofitlife.com/  Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com

25 min
30 September 2024
The Integration of Open Dental and Flex Dental with Jennie Bauer

In this episode of Dental Decoder's podcast, I’m joined by Jenny Bauer from Flex Dental for part two of our three-part series.  We discuss the integration of Flex Dental with Open Dental software, focusing on enhancing patient communication, workflow efficiency, case acceptance, and payment collections. Key topics include Flex Verifications for insurance, Flex Web Schedule for online appointments, and the comprehensive FlexPay options for treatment planning and payment management.  With insights on the advantages of using Flex Dental, this episode is a valuable resource for dental practices looking to optimize their operations. Episode Sponsor: Flex Dental - https://go.flex.dental/dental-decoders We talk about: 00:00 Intro 02:14 The Origin of Flex Dental 02:58 First Impressions of Flex 04:11 Flex Verifications: Streamlining Insurance 09:45 Flex Web Schedule: Online Booking 16:25 FlexPay: Simplifying Payments 24:35 Wrap Up Connect with Jennie Facebook: https://www.facebook.com/search/top?q=flex%20dental%20solutions  https://www.flex.dental/ Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com   

25 min
23 September 2024
Secrets to Effective Scheduling and Team Collaboration with Lois Banta

Brief summary of show: In this episode of Dental Decoder's podcast, sponsored by Transformational Dental Coaching, Rebecca and I are joined by Lois Banta, a renowned consultant with over 25 years of experience in the dental industry.  Lois discusses her journey in dentistry, the evolution of her consulting business, and the importance of creating effective, stress-free dental environments. She emphasizes the significance of communication skills, patient management, and the pitfalls of letting insurance dictate treatment decisions.  Lois also shares about her innovative retreats like 'Collabricon' aimed at enhancing team collaboration and reducing workplace inefficiencies. Additionally, she shares valuable strategies for maintaining a full schedule through her book on effective scheduling. Lois's insights reveal the essence of passion in the dental profession and the importance of continually improving patient care and practice operations. Episode Sponsor: Transformational Dental Coaching - https://www.yourtdcoach.com/ We talk about: 00:00 Intro 02:31 Lois Banta's Journey in Dentistry 06:02 The Importance of Passion in Dentistry 06:45 Lois Banta's Unique Retreats 08:35 Collabricon: A New Approach to Team Building 12:51 Effective Communication and Insurance Awareness 17:39 Secrets to Effective Scheduling Connect with Lois Instagram: https://www.instagram.com/loisbanta/  Facebook: https://www.facebook.com/lois.banta.37  LinkedIn: https://www.linkedin.com/in/loisbanta/   Books: https://ljbseminars.com/secrets-to-minimizing-open-time-book/  https://www.collabricon.com/ https://ljbseminars.com/  Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com   

28 min
16 September 2024
Flex Dental with Jennie Bauer: Automation, Integration, and Practice Efficiency

Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Jennie Bauer from Flex Dental. Our discussion covers Flex Dental's integration with Open Dental software, its benefits in enhancing patient communication, streamlining workflows, boosting case acceptance, and increasing payment collections.  Jennie shares her extensive experience in the dental industry, the inception and evolution of Flex Dental, and the significant features such as automation tools, patient engagement, customizable treatment plans, automated reviews, and more. The episode also highlights the user-friendly implementation process and valuable offers available to new users of Flex Dental. Episode Sponsor: Flex Dental -  https://go.flex.dental/dental-decoders We talk about: 00:00 Intro 01:24 Meet Jennie Bauer from Flex Dental 02:28 Jennie's Background and Role at Flex 06:39 The History and Evolution of Flex Dental 09:41 Flex Dental's Automation Features 17:03 Review Requests and Feedback Management 21:21 Unscheduled Treatment Reminders 24:05 Conclusion and Special Offers Connect with Jennie Facebook: https://www.facebook.com/search/top?q=flex%20dental%20solutions Schedule A Free Demo: https://calendly.com/flexdental/flex-demo-podcast Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com

26 min
9 September 2024
How to Lead Your Team to Win Together with Lynne Hester Leggett

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by the legendary Lynne Leggett, the founder of Victory Dental Management.  Lynne Leggett, BS FAADOM is the founder and CEO of Victory Dental Management. With over 30 years of business experience, in addition to being a seasoned basketball coach, Lynne understands that having employees ≠ a team. Her passion is helping dental practices reach their full potential, increase their productivity and profitability while enabling them to deliver the best patient care and patient experience. She is a member of the Academy of Dental Management Consultants, Dental Entrepreneur Woman, National Speakers Association, Speaking Consulting Network, Women in DSO, AADOM Speaker Consultant Alliance, and a lifetime member and Fellow of AADOM. We discuss the ways coaching, rather than consulting, can revolutionize dental practices by emphasizing team building, enhancing operations, and reducing costs with virtual assistants. Lynne shares her extensive experience from different industries and the valuable lessons coaching has taught her. We also delve into combating burnout, building a cohesive team culture, and the importance of having a clear 'why' in driving success. Finally, Lynne sheds light on her book 'You Can't Coach Quit' and announces her upcoming speaking engagements, providing both actionable insights and motivating anecdotes for listeners. Episode Sponsor: Transformational Dental Coaching - https://www.yourtdcoach.com/ We talk about: 00:00 Intro 02:16 Lynn's Coaching Philosophy and Background 03:38 The Importance of Team Building and Hiring 09:09 Insights from Lynn's Book: You Can't Coach Quit 12:25 Leadership vs. Management 20:34 Preventing Burnout and Building a Positive Culture 24:50 Opportunities to Learn from Lynn 27:58 The Value of Competition and Self-Improvement 30:36 Final Thoughts and Decoding Moments Connect with Lynne Instagram: https://www.instagram.com/bballcoach12/ LinkedIn: https://www.linkedin.com/in/lynne-leggett-17173614/ Facebook: https://www.facebook.com/victorydentalmanagement/  Website: https://victorydentalmanagement.com/  Free resources: https://victorydentalmanagement.com/free-resources/  You Cant Coach Quit: https://amzn.to/4dMRkGA  https://dentalmedicalbilling.com/event/insurance-extravaganza-2025-the-dental-revenue-cycle-conference/ After early bird is over, you can use “VICTORY” to receive money off registration.   Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com

33 min
2 September 2024
AI FOMO? How AI is Revolutionizing the Dental Space with Conner Ludlow

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by Conner Ludlow, to discuss how AI, particularly Annie, is revolutionizing the dental office front desk operations by enabling multitasking, capturing missed calls, and providing 24/7 support.  The episode also covers how dental practices can leverage AI to improve efficiency, optimize operations, and enhance patient care. Additionally, exclusive offers for the listeners, such as free set-up and discounts on Annie's services, are announced. Conner shares his journey from a software developer to a dental industry innovator, emphasizing the importance of persistence and adaptability in one’s career. Episode Sponsor: Transformational Dental Coaching - https://www.yourtdcoach.com/ We talk about: 00:00 Intro 02:24 Conner's Journey into Dentistry 03:06 Introducing Annie: AI for Dental Practices 03:41 How Annie Supports Dental Teams 04:56 The Future of AI in Dentistry 10:57 Implementing Annie in Your Practice 19:17 Annie's 24/7 Availability 22:36 Special Offer for Listeners 24:46 Conner's Decoding Moment Connect with Conner Free setup for any Dental Decoder listener, as well as $100 off/month. Website: https://helloannie.co   Connect with me Instagram: https://www.instagram.com/skfpracticesolutions/ Instagram: https://www.instagram.com/thedentaldecoders/  TikTok: https://www.tiktok.com/@skfpracticesolutions TikTok: https://www.tiktok.com/@dentaldecoderspc Facebook: https://www.facebook.com/skfpracticesolutions Website: https://www.dentaldecoders.com   

28 min
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