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Culture Bites

Culture Bites

Hosted by Human Synergistics

Episodes

273

Latest episode

Oct 2026

Language

EN

About the show

We take culture theory and turn it into everyday insights. We're powered by Human Synergistics - a leading consulting, research, and diagnostics firm. We're known for growing individual's effectiveness and satisfaction by coaching based on the Lifestyles Inventory (LSI), improving leadership effectiveness with the Management or Leadership Impact (M/I & L/I), develop high performing teams with the Group Styles Inventory (GSI), and shape effective organisational culture using the Organizational Culture inventory (OCI) and Organizational Effectiveness Inventory (OEI). In this podcast, our senior consultants share tips and insights on from their extensive experience in Organisational Development

Listen to episodes

60 recent
October 19, 202621 min

264 - Leading With Intent - Empowering without Chaos

Stop asking for permission. But don’t beg for forgiveness either. There’s a third way: sharing intent. In this episode of Culture Bites, Dominic Gourley explores an idea from David Marquet’s book Turn the Ship Around! that challenges how leaders think about empowerment. Rather than asking “Can I do this?”, what if people said “I intend to do this, because…”? It’s a small shift in language that encourages people to think for themselves, take ownership and make better decisions, while keeping leaders informed. But empowerment doesn't happen just because we tell people they're empowered. Leaders need to build two things: clarity and competence. Dominic explores how to develop both, why we should move authority to information rather than information to authority, and how sharing intent can help shift cultures away from Dependence and Avoidance towards more Constructive ways of working. Learn more about how we support Leaders to Lead With Intent through our Consulting Solutions: https://www.human-synergistics.com.au/consulting-solutions/individual-leadership-development-consulting-solutions/ Measure the Impact of your Leadership with our Diagnostic Solutions: https://www.human-synergistics.com.au/our-diagnostics/leaders-managers/leadership-impact/ Join the Conversation on LinkedIn - https://www.linkedin.com/pulse/stop-asking-permission-dont-beg-forgiveness-either-dominic-gourley-xcoxc

October 5, 202623 min

263 - Can you be "too Constructive"?

We explore what people often really mean when they worry about being “too Constructive”: 'Supportive' can tip into avoiding difficult conversations, 'High standards' can become perfectionism. We explore why Constructive isn’t always nice, why strong relationships should be able to handle disagreement, how to balance support with accountability. Being Constructive isn’t necessarily easy. It’s challenging for the right reasons. Learn More about Human Synergistics Consulting Solutions: https://www.human-synergistics.com.au/consulting-solutions/ Join the conversation by following me on LinkedIn: www.linkedin.com/in/dominicgourley

September 21, 202626 min

262 - Culture is Cause and Effect: How to Change the Causes to Change the Results

Culture doesn’t happen by accident. The systems, structures, measures and leadership behaviours inside an organisation are constantly sending people messages about what is really expected — and those messages become culture. In this episode of Culture Bites, Dominic Gourley explores the Human Synergistics How Culture Works model and explains why lasting culture change requires leaders to look beyond values statements and engagement results to the causes underneath. Using examples including ownership, innovation, performance and safety, Dominic explores how organisations can unintentionally reinforce the very behaviours they say they want to change. If you want to change performance, change the culture. And if you want to change the culture, start with the causes.

September 7, 202617 min

261 How To: Make Decisive Decisions

What does it really mean to be decisive? It doesn’t always mean making one big call and committing everything. Sometimes the better approach is to make a smaller decision, take the next useful step, learn something and decide again. In this episode of Culture Bites, Dominic Gourley continues the Leader’s Toolbox series by exploring a more practical approach to decisive decision making. Dominic looks at how leaders can escape analysis paralysis, turn assumptions into experiments, make uncertainty more specific and distinguish between the quality of a decision and the outcome it produces. He also explores why the way organisations respond when calculated risks don’t work out can either encourage people to make decisions – or teach them to push every decision upwards. Because decisiveness isn’t about being certain you’re right. It’s about being willing to move forward, learn quickly and make the next decision. Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/culture-insights-blog/how-to-make-decisive-decisions/

August 24, 202628 min

260 How To: Give Better Feedback with SBI

In this episode of Culture Bites, Dominic Gourley adds another practical tool to the Leader’s Toolbox: SBI – Situation, Behaviour, Impact. Dominic explores how leaders can give feedback that is specific, constructive and more likely to create learning rather than defensiveness. He explains why good feedback starts before the conversation, how relationships and intent shape the way feedback is received, why leaders should “choose their hard” and address issues early, and how to use the three steps of SBI. You’ll also hear how SBI can make positive feedback more useful, what to do after you’ve delivered the feedback, and why becoming better at receiving feedback is just as important as learning how to give it. Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/culture-insights-blog/how-to-give-better-feedback-with-sbi/

August 9, 202618 min

259 How To: After Action Review (Grow Achievement)

What if one of the most powerful leadership tools only took five minutes? In this episode, you'll discover the four simple questions that can transform the way you reflect on meetings, presentations, client conversations, projects and even your own leadership. We also explore: Why life is training... if you're paying attention The difference between Achievement and Perfectionistic thinking How to use After Action Reviews to build a culture of continuous improvement Real examples of using the tool after client meetings, workshops and leadership coaching Why small, consistent improvements compound into exceptional performance Whether you lead a team or simply want to improve your own performance, this episode will give you a practical tool you can start using today. The four questions What was supposed to happen? What actually happened? Why did it happen that way? What will we repeat or do differently next time? Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/after-action-review/

August 3, 20266 min

Conference 2026 - MEL Aug 25th, SYD Sept 1st

Join us at the Annual Culture and Leadership Conference. We're in Melbourne August 25th, Sydney September 1st. Registration is free - secure your spot today! https://www.human-synergistics.com.au/2026-conference/

July 27, 202629 min

258 LSI Debrief Questions: How to Deliver Better Life Styles Inventory Coaching Conversations

A great LSI debrief is about far more than explaining a report—it's about helping people discover meaningful insights that lead to lasting behavioural change. In this episode of Culture Bites, Dominic Gourley shares the coaching questions, mental models and practical frameworks he uses during Life Styles Inventory™ debriefs. He explores how to frame the conversation, interpret common profile patterns, bridge the gap between intent and impact, and coach with curiosity rather than diagnosis. Whether you're an accredited LSI practitioner, an executive coach or a leader interested in helping people grow, this episode offers practical ideas you can immediately apply to create richer, more impactful coaching conversations. See full show notes: https://www.human-synergistics.com.au/resources/lsi-debrief-questions/

July 13, 202625 min

257 Coaching Yourself: How to Get Out of Your Own Way

Why is it so much easier to coach other people than it is to coach ourselves? When a friend or colleague comes to us with a problem, we can often see the situation clearly, ask thoughtful questions, and help them find a constructive way forward. But when we're facing our own challenges, emotion and assumptions can cloud our thinking, making it difficult to separate the facts from the story we're telling ourselves. In this episode of Culture Bites, Dominic explores the art of self-coaching and shares practical ways to create the perspective needed to respond rather than react. Drawing on Human Synergistics' Situation + Thinking = Response (S + T = R) model, he explains how shifting your point of view, your timeframe, or your perspective can help you make better decisions, navigate difficult conversations, and lead yourself more effectively. Whether you're managing conflict, feeling overwhelmed, or simply caught in a loop of overthinking, this episode provides simple coaching questions you can use immediately to gain clarity and choose a more constructive path forward. See full show notes: https://www.human-synergistics.com.au/resources/culture-insights-blog/coaching-yourself-how-to-get-out-of-your-own-way/

June 14, 202620 min

256 Delegation Tree – How to Build Ownership Without Losing Clarity

Do you ever wish your team would take more ownership, but every decision still seems to come back to you? In this episode of Culture Bites, Dominic Gourley explores why delegation often breaks down — and why the problem is usually clarity, not initiative. Dominic introduces the Delegation Tree, a simple framework that helps leaders define which decisions team members can make independently, which ones they should communicate afterwards, which ones require consultation, and which decisions should stay with the leader. You’ll also hear how to tame the “advice monster”, avoid rescuing too early, and delegate in a way that builds confidence, capability and accountability. See full show notes: https://www.human-synergistics.com.au/resources/culture-insights-blog/delegation-tree-how-to-build-ownership-without-losing-clarity/

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