C.U. on the Show

Hosted by Doug English

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May 2026

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About the show

Join industry leaders as they share bold ideas that ignite innovation, unveil new strategies, and empower you to drive impactful change within the movement. From Doug English, a former CU insider and CFP® with ACT Advisors.

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60 recent

May 6, 202637 min

How Credit Unions Are Navigating Changing Member Expectations

In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation exploresdemographic changes, evolving technology expectations, and increased competition from digital financial platforms. The discussion is intended to provide general industry insights and considerations for how credit unions may evaluate member engagement strategies over time.Watch the video version of this episode: https://youtu.be/fdztsewIpuYRead the episode summary here: How Credit Unions Are Navigating Changing Member Expectations | ACT AdvisorsEmail doug@act-advisors.com with any inquiries.The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

April 13, 202635 min

How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

April 13, 202635 min

How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

April 13, 202635 min

How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows

In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.Watch the video episode here: https://youtu.be/2mbLgtuLFxURead the episode summary here: How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows | ACT AdvisorsThe guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

March 25, 202636 min

How Tokenized Loan Participations May Unlock Liquidity for Credit Unions

In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity.Watch the video version of this episode: https://youtu.be/xTAkcnlVP4QRead the episode summary here: ⁠Email doug@act-advisors.com with any inquiries.The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

March 11, 202652 min

How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust

In this episode of C.U. On The Show, Doug sits down with Jed Meyer, CEO of St. Cloud Financial, to explore how a credit union can approach digital assets responsibly. Rather than focusing on hype or speculation, the discussion centers on member education, long-term strategic planning, regulatory engagement, and building infrastructure designed to preserve trust and institutional control as payment systems evolve.Watch the video version of this episode: https://youtu.be/8FzRN9xvrcsRead the episode summary here: How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust | ACT AdvisorsEmail doug@act-advisors.com with any inquiries.The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

February 18, 202611 min

GAC 2026 Preview: How Storytelling Can Strengthen the Credit Union Movement and Amplify Advocacy

In this GAC 2026 preview episode of C.U. on the Show, Todd Spiczenski of America’s Credit Unions shares why storytelling is the central theme of this year’s Governmental Affairs Conference and how credit union leaders can use personal member impact stories to strengthen advocacy on Capitol Hill.Watch the video episode on YouTube: https://youtu.be/UXFvucp3icoRead the episode summary here: Email doug@act-advisors.com with any inquiries.The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

February 11, 202653 min

How Credit Union Boards Can Use AI to Strengthen Governance and Move Faster With Clear Guardrails

In this episode of C.U. On The Show, Doug English speaks with Deedee Myers and JD Myers about how AI is influencing credit union governance and organizational readiness. They discuss how AI can accelerate both strengths and weaknesses in an organization, why workforce literacy and critical thinking matter in an AI-enabled environment, and how boards can responsibly engage with AI in strategic planning. The conversation covers practical entry points—such as “point AI” tools and vendor-embedded AI—along with longer-term concepts like enterprise AI, AI ecosystems, and the importance of security and explainability for regulated decision-making.Watch the video episode on YouTube: https://youtu.be/N3BQnwVMm0ARead the episode summary here: Fiduciary Financial Planning Insights | ACT Advisors BlogEmail doug@act-advisors.com with any inquiries.The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

January 28, 202630 min

How Credit Unions Can Thoughtfully Explore AI Agents While Protecting Member Trust

In this episode of C.U. On The Show, Doug English speaks with Elizabeth Wadsworth of Velera about the evolving role of artificial intelligence in credit unions. The conversation focuses on AI agents, responsible AI governance, and how credit unions can evaluate emerging technologies in a way that aligns with their mission, risk posture, and strategic goals.Watch the video episode here: https://youtu.be/CqZGziN2Vq0Read the episode summary here:Email doug@act-advisors.com with any inquiries.

January 7, 202633 min

How Credit Union Boards Can Renew Themselves to Drive Stronger Governance Performance

In this episode of C.U. On The Show, Doug English welcomes back Peter Myers of DDJ Myers for a deep, practical conversation on board renewal and board performance. As credit unions face accelerated board turnover, CEO transitions, and shifting competitive pressures, Peter explains how boards can objectively assess their effectiveness, align on the most strategic priorities, and intentionally evolve to the next level of governance impact.Watch the video episode here: https://youtu.be/X5ryxBWS_yURead the episode summary: How CUSOs and FinTech Partnerships Can Become a Powerful Growth Engine for Credit Unions | ACT AdvisorsEmail doug@act-advisors.com with any inquiries.