Conversations with ClubRight

Hosted by ClubRight

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Dec 2024

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About the show

Conversations with ClubRight is a podcast hosted by Wayne Heath - ex-gym owner and Founder of ClubRight Gym Management Software. In this podcast, Wayne shares his experiences as a gym owner, provides his take on current trends in the fitness industry, and even interviews the occasional guest!

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20 recent

December 10, 2024Episode 1156 min

Fitness Industry Predictions You Don't Want to Miss in 2025 with Ryan Charlesworth

In this bonus episode of Conversations with ClubRight, Ryan Charlesworth of Black Raccoon Consultancy joins Wayne to discuss some predicted trends for the fitness industry in 2025. They'll cover topics such as AI in the fitness industry, how gyms can capitalise on data-driven personalisation, holistic wellness and how to leverage community. Tune in for valuable insights and actionable strategies to help your fitness business thrive in 2025! 🟠 Find Ryan Online Listen to The Inside Track Podcast: https://www.youtube.com/@theinsidetrackpodcast/featured Connect with Ryan: https://www.linkedin.com/in/ryancharlesworth/ Black Raccoon Consultancy: https://www.blackraccoon.org/ 🔶 Subscribe: https://www.youtube.com/@clubright782?sub_confirmation=1 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

February 27, 2024Episode 101 hr 4 min

How Can Gym Owners Support Their Community? with Mike Hind MBE

It’s the finale of season two and who better to close out a brilliant season than Mike Hind MBE. Mike is the founder of several successful businesses in the fitness industry and is most known for his dedication to his local community. In this episode, we’re getting into what it was like opening a gym with £2,000, what drives him to play such an active role in his community and how other gym owners can do the same - plus, a hilarious story from when Mike picked up his MBE! We’d like to take a moment to thank all of our guests and listeners for helping to make Season Two of Conversations with ClubRight happen. We’ve had a blast recording this season and we’ll see you again soon. Follow Mike: Website: https://mikehindmbe.co.uk/ Instagram: https://www.instagram.com/mikehind_mbe/ Facebook: https://www.facebook.com/MikeHindFitness 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

February 13, 2024Episode 949 min

Understanding Gym Access Control with Simon Trobe

In the penultimate episode of season two, we’re delving into the world of access control - and who better to chat to than industry expert Simon Trobe of Zero IT Solutions! We spoke to Simon about the security benefits of installing door access, the liabilities involved with gym security, which methods of access control are worth the hype and how gyms can transition to being open 24/7. If you’re considering access control at your gym or you’re curious as to how you can make your business more secure, this is the episode for you. Speak to Zero IT Solutions https://clubright.co.uk/clubright-connect/zero-it-solutions-ltd/ E: simon@zeroitsol.co.uk Tel: 0141 737 7833 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

January 30, 2024Episode 848 min

Answering Gym Owners’ Most Asked Questions (Advice from an Ex-Gym Owner)

Sometimes it’s not straightforward to get simple answers to your questions, especially if you’re opening a new club and have never run a business. So to help you along the way, Wayne is answering some of gym owners’ most-asked questions, from how to find a gym premises to hiring and retaining staff. Timestamps 02:00 - Is opening a gym profitable? 05:25 - How can I retain my gym staff? 10:39 - How should I deal with members who book but don’t turn up to my classes? 16:16 - What should I look for in a gym location? 24:21 - How can I compete against budget gyms? 30:10 - Is Direct Debit too advanced for my class studio? 36:11 - Why are my member attrition rates so high? 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Subscribe: https://www.youtube.com/@clubright782?sub_confirmation=1 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

January 16, 2024Episode 739 min

The Only Member Acquisition Strategy You’ll Ever Need

This week, Wayne shares his tried and tested member acquisition strategy so that you can drive some serious revenue in 2024. He covers everything from defining your USP to building a seamless referral program and converting prospects into paying members. If you find lead generation challenging, this is the episode for you. Timestamps 02:56 - Defining Your USP 08:37 - Marketing Mix 17:50 - Driving Referrals 26:47 - Boosting Conversion Rates 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Subscribe: https://www.youtube.com/@clubright782?sub_confirmation=1 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

January 9, 2024Episode 61 hr 0 min

Fitness Industry Predictions You Don’t Want to Miss in 2024 with Ryan Charlesworth

Happy New Year everyone! In our first episode after our mid-season Christmas break, we’ve got Ryan Charlesworth of Black Raccoon Consulting on to chat about some predictions for the fitness industry in 2024. We’re covering everything from holistic wellness to smart equipment, and most importantly, what your club can do to get ahead of the trends. Find Ryan Listen to The Inside Track Podcast: https://www.youtube.com/@theinsidetrackpodcast/featured Connect with Ryan: https://www.linkedin.com/in/ryancharlesworth/ Black Raccoon Consultancy: https://www.blackraccoon.org/ 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Subscribe: https://www.youtube.com/@clubright782?sub_confirmation=1 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

December 19, 2023Episode 559 min

Hard Work and Serving Your Members with John Grindrod

This week Wayne is joined by the Founder of FTC Gym, John Grindrod. John chats to us about his time in the RAF and what led him to build a wildly successful gym in Ipswich. He shares everything he learned along the way, from retaining more than 60% of his members during the nationwide lockdowns to how you can strive for excellence in every aspect of your business. Find John FTC Gym: https://www.ftcgym.com/home Instagram: https://www.instagram.com/ftcgymipswich/?hl=en LinkedIn: https://uk.linkedin.com/in/john-grindrod-bsc-hons-92283271 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

December 12, 2023Episode 447 min

Adapting to Changing Member Expectations with Paul Jouanny

This week Wayne is joined by ClubRight’s Head of Customer Success, Paul Jouanny, to chat about how member expectations have changed in recent years and what businesses can do to stay ahead. They cover how customer expectations have changed, how gyms can spot a change in their members’ expectations and offer practical advice on how to deal with it. Connect with Paul on LinkedIn 🔶 Watch on YouTube 🔶 Like us on Facebook 🔶 Follow us on LinkedIn 🔶 More about ClubRight

December 5, 2023Episode 346 min

How Can Gyms Navigate the Cost of Living Crisis? With Debbie Hancock

In Episode 3 of Season 2, Wayne is joined by Debbie Hancock of Southbourne Accountancy to discuss how the current economic climate impacts businesses in the fitness industry. Debbie also gives some knockout advice on money mindset, breaks down cash forecasting and gives you some actionable steps you can take today to get back on top of your business finances. If you’ve ever felt overwhelmed by the financial aspect of running a gym, this is the episode for you. Where to Find Debbie Facebook: https://www.facebook.com/debbie.hancockSA/ LinkedIn: https://www.linkedin.com/in/southbourneaccountancy/ Money Mindset Freebee: https://moneymindset.southbourneaccountancy.co.uk/opt-in Book a Coffee & Chat: https://link.leaddec.com/widget/bookings/coaching_inital 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk

November 28, 2023Episode 223 min

The Truth Behind ClubRight (PART TWO)

In the second episode of Season Two’s premiere, Wayne goes even deeper into how ClubRight came to be. He shares how he went from gym owner to founder of a Member Management supplier and the events that followed… If you’ve ever wondered how ClubRight came to be, this is the episode that tells-all. 🔶 Watch on YouTube: https://youtube.com/@clubright782/featured 🔶 Subscribe: https://www.youtube.com/@clubright782?sub_confirmation=1 🔶 Like us on Facebook: https://www.facebook.com/clubright 🔶 Follow us on LinkedIn: https://www.linkedin.com/company/club-right/ 🔶 More about ClubRight: www.clubright.co.uk