Connect Germantown

Hosted by Germantown Area Chamber of Commerce

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Jun 2026

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About the show

Connect Germantown is a podcast to help connect the Germantown area business community. Each episode, we will sit down with business leaders of the community, small business owners, and elected officials to learn more about their story and why Germantown is the best place to do business.

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54 recent

June 12, 202619 min

From Crisis to Confidence: How Daybreak Supports Families

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Susie Gregory of Daybreak to explore a powerful and unique approach to adolescent mental health care. Founded in 1992, Daybreak was created to fill a critical gap in the mental health system—offering intensive, daily treatment for teens while allowing them to continue living at home. As a Partial Hospitalization Program (PHP), Daybreak combines therapy, education, and family support into a structured environment where students receive both mental health care and a full school day in one place. Susie shares how Daybreak serves children ages 10–18 who are facing challenges such as anxiety, depression, trauma, and even suicidal thoughts—meeting each child with compassion and individualized care. The program’s goal is not just stabilization, but helping each teen build a “life worth living” through evidence-based therapies like Dialectical Behavior Therapy (DBT), which Daybreak is uniquely certified to provide at the highest level. The conversation also highlights the critical role of family involvement, parent education, and community partnerships in supporting long-term success. With a strong focus on personalized care and small group sizes, Daybreak ensures every child receives the attention and support they need to heal and grow. Whether you’re a parent, educator, or community member, this episode offers meaningful insight into the challenges facing today’s youth—and the hope and healing that programs like Daybreak provide. To learn more or connect with Daybreak, visit or contact their team directly: http://daybreaktreatment.com/

May 29, 202624 min

From Stuck to Scaling: Business Coaching Insights with Nick Aiossa

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Nick Aiossa, Business and Executive Coach with Focal Point Coaching, to explore what it really takes to grow a business—and a leader. Nick shares his journey into business coaching, including a pivotal early experience where he helped transform a struggling company into a significantly more valuable and efficient operation. That hands-on success sparked his passion for helping business owners move from “firefighting” mode to building scalable, sustainable companies. The conversation dives deep into the mindset shifts that separate stuck business owners from those who scale successfully. Nick explains why so many leaders struggle with burnout, how to regain clarity and balance, and why building systems, trusting your team, and letting go of control are essential for growth. He also breaks down common business pitfalls—like inefficiencies, lack of accountability, and missing KPIs—and shares practical strategies to fix them. Plus, for owners thinking long-term, Nick offers insight into preparing a business for sale, increasing valuation, and reducing owner dependency to create a more attractive and profitable exit. Whether you’re a small business owner, executive, or entrepreneur, this episode delivers actionable advice on leadership, growth, and building a business that works for you—not the other way around. To connect with Nick Aiossa or learn more about Focal Point Coaching, reach out directly or visit https://nickaiossa.focalpointcoaching.com/

May 4, 202622 min

Massage, Facials & Memberships Explained | Nichelle Tabb of Hand & Stone Germantown

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Nichelle Tabb of Hand & Stone Massage and Facial Spa to explore how wellness is becoming a way of life in the Memphis and Germantown community. Nichelle shares what sets Hand & Stone apart—from their personalized guest experience and “quiet session” customization to their commitment to ongoing education and high-quality, affordable services. The conversation dives into the real benefits of massage therapy and skincare, including how regular treatments can reduce stress, improve circulation, and support long-term physical and mental wellness. They also break down the flexibility of Hand & Stone’s membership model, designed to make self-care consistent and accessible without long-term contracts. Plus, learn about their community involvement, local partnerships, and upcoming events like Mother’s Day specials and wellness pop-ups. Whether you’re new to massage and facials or looking to build a consistent self-care routine, this episode offers practical insights and expert guidance to help you feel your best. To learn more or book an appointment, visit Hand & Stone Germantown or schedule online here: https://handandstone.com/locations/germantown/?srsltid=AfmBOopoXZdvXw6q0V7oNiSe3YyKldjQDY3_l0MeBzfJr-OcENK_f5yW

July 22, 202526 min

Banking With Friends: How First South Financial Connects Through Community

In this insightful episode of Connect Germantown, host Janie Day chats with Maria McLendon, Chief Marketing Officer at First South Financial Credit Union, about how the organization is staying true to its roots while embracing the future of finance. With over 17 branches and a long history of putting people over profit, First South lives out its tagline: Banking with Friends.Maria shares how her diverse career journey—from chambers of commerce to insurance to returning home to Memphis—ultimately led her to her “dream job” at First South. With a marketing strategy deeply grounded in member service, community engagement, and tech-forward thinking, First South is setting a powerful example for modern credit unions.💡 In this episode, you’ll discover:How First South Financial differentiates itself from traditional banksThe evolution of marketing in the financial sector—from print to personalizationWhy community involvement is their marketing strategySurprising research on where Gen Z gets financial advice (hint: Reddit and Snapchat!)How First South is using social media, AI, and automation to educate and empowerThe role of financial literacy programs like First South at Work in local businessesA vision for the future of banking that centers around community, innovation, and education📍 Serving the Memphis metro region with over 17 branches🌐 firstsouth.com📱 Follow on LinkedIn, Instagram, Facebook, TikTok, Snapchat, and RedditWhether you're Gen Z learning to budget, a small business owner looking for employee education tools, or a long-time member seeking a partner in your financial journey—First South is ready to be your friend in finance.

July 15, 202519 min

Dignity, Joy, and Care: Inside Page Robbins Adult Day Center

On this compassionate and eye-opening episode of Connect Germantown, host Janie Day speaks with Herbie Krisle, Executive Director of Page Robbins Adult Day Center, a nonprofit that’s been supporting families impacted by memory loss for over 30 years in Collierville, TN.Herbie shares how Page Robbins offers more than just adult day services—they deliver uplifting care, social connection, nutritious meals, and vital support for caregivers, all while operating with no government funding. From joyful activities to caregiver resources, this center is helping seniors—and their families—live fuller, more connected lives.💜 In this episode, you’ll discover:What adult day programs are—and why they’re a critical “middle ground” between home and full-time careHow Page Robbins operates with a low client-to-caregiver ratio and five different activity programs dailyThe wide range of participants—from age 43 to 90+—and why no formal diagnosis is required to attendHow the nonprofit raises over $800,000 annually through events like their gala, golf tournament, and "0.0 No Show Fun Run"Free caregiver support programs available to the public, including support groups, education sessions, and Dementia Live simulationsHerbie’s advice for families noticing signs of cognitive decline and why early evaluations matter📍 Located in Collierville, TN📞 901-854-1200🌐 pagerobbins.org📱 Follow on Facebook & Instagram: @pagerobbinsFrom joyful moments to expert care, Page Robbins proves that those living with memory loss—and their caregivers—deserve days filled with meaning and connection.

July 8, 202519 min

More Than a Mentor: Coaching Leaders with Lynn Ballinger

In this thought-provoking episode of Connect Germantown, host Janie Day chats with Lynn Ballinger, a former fixed-income trader turned executive coach, who now helps business leaders grow, communicate better, and lead with confidence. From coaching Navy admirals to high-potential employees, Lynn shares his unique approach to self-awareness, team development, and finding purpose in leadership.Through real-world examples, Lynn breaks down the difference between coaching, consulting, and counseling—and why staying curious, not offended, is a game-changer in both business and life.💼 In this episode, you’ll discover:What executive coaching really is—and isn’tHow overused strengths can become weaknessesThe surprising industries Lynn works with (including the U.S. Navy!)Why self-awareness is the first step toward being a better leaderCommon challenges leaders face—from poor communication to burnout and conflict avoidanceWhy coaching isn’t just for the C-suite—how rising professionals and entrepreneurs benefit tooWhen to hire a coach (hint: it’s probably sooner than you think)Lynn’s top book recommendations on leadership, identity, and curiosity📚 Bonus: Lynn shares his book summaries and takeaways with anyone who reaches out!📞 Reach Lynn at🌐 ballingerexecutivecoaching.com🔗 LinkedIn: Lynn Ballinger on LinkedIn▶️ YouTube: Ballinger Executive CoachingWhether you’re leading a team or planning your next move, this episode offers insight, encouragement, and clarity on becoming the leader you were meant to be.

July 1, 202519 min

Comfort, Care, and Crowe Services: Keeping Germantown Running Smoothly

In this episode of Connect Germantown, Chamber President Janie Day sits down with Richard Crowe, owner of Crowe Services, to talk about the family-founded HVAC, plumbing, and generator service company that’s been a trusted Germantown name for over 20 years.What started with one truck in a backyard storage shed has grown into a reputable, customer-first business with a strong local team—and the certifications to match. Richard breaks down everything homeowners need to know about HVAC maintenance, generators, duct cleaning, and how permits protect you and your insurance.🔧 In this episode, you’ll learn:The full scope of services Crowe provides, including HVAC, plumbing, gas logs, home generators, and insulationWhy permit compliance is crucial for safety and insuranceHow often to change your air filters, flush your tankless water heater, and clean your dryer ductsTips for avoiding frozen AC systems and catching easy fixes like thermostat battery issuesWhy Crowe is one of the few local companies certified to do both installation and warranty work on Generac generatorsHow Crowe’s “Where’s Richard?” van challenge connects with the communityThe legacy of service, family values, and integrity that started with Richard’s dad in Germantown📍 Based in Germantown, TN📞 Call 901-413-5361🌐 CroweHVAC.comWhether it’s your heating, cooling, plumbing, or peace of mind—Crowe Services has you covered.

June 24, 202516 min

Serving Up Excellence: The Story Behind Donelson’s Catering

In this delicious episode of Connect Germantown, Chamber President Janie Day sits down with Wendell Donelson, founder and executive chef of Donelson’s Catering, to explore how this Memphis favorite has served up mouthwatering meals and five-star hospitality for over 22 years.From his early days as a U.S. Air Force cook to his role as a sous chef at the iconic Peabody Hotel, Wendell shares the inspiring journey of how faith, family, and flavor led him to launch his own business. Today, Donelson’s Catering is known for its elegant presentation, diverse menus, and impeccable attention to detail—serving everything from corporate events and weddings to nonprofit galas and milestone celebrations.🎧 In this episode, you’ll discover:How Wendell went from cooking at the Peabody to catering for 5,000 guestsThe types of cuisine Donelson’s offers—from classic Southern to global dishes like Indian, French, and MexicanThe secrets behind their famous buffets, interactive food stations, and custom menu optionsHow they accommodate dietary restrictions with ease and creativityWhat makes their table presentation and team professionalism stand outCurrent catering trends like small plates, sustainability, and live cooking stationsTheir commitment to hiring hospitality-minded banquet servers📍 Located at 8225 Dexter Rd, Suite 107, Cordova, TN📞 901-757-4300🌐 donelsonscatering.com📱 Follow them on Instagram & Facebook: @donelsonscateringWhether you’re planning a wedding, corporate luncheon, or grand gala, Donelson’s Catering brings excellence, quality, and heart to every plate.

June 16, 202525 min

Tech Made Simple: Smart Homes & Small Biz IT with The Good Viking

In this innovative episode of Connect Germantown, Chamber President Janie Day sits down with Anders and Meredith Goranson, co-founders of The Good Viking, a locally-owned tech solutions company helping families and small businesses make technology less overwhelming and more effective.What started in 2016 as a side hustle has become a go-to resource for smart home automation, home audio-video installations, and small business IT support across the Mid-South. Whether you're dealing with slow Wi-Fi, want to install a home theater, or need cybersecurity tips for your business, The Good Viking is your "easy button."🔧 In this episode, you’ll learn:What sets The Good Viking apart: personalized, boutique-style service and long-term supportHow to improve your internet reliability and Wi-Fi coverageThe best ways to secure your digital life with multi-factor authentication and password managementSmart solutions for managing kids’ screen time and Wi-Fi accessWhy families and businesses alike benefit from tech that's customized—not one-size-fits-allTips for creating immersive home theaters and seamless smart home systemsThe best entry-level smart devices to start with on a budgetHow smart home automation can simplify life (yes, even your trash day reminder)📞 Contact The Good Viking:Call: 901-409-4492Email: Meredith@thegoodviking.com🌐 Website: www.thegoodviking.com📱 Follow them on Instagram, Facebook, and LinkedIn: @thegoodvikingFrom tech support to theater setups, The Good Viking brings thoughtful, simplified solutions right to your home or business—with a Viking-sized dose of customer care.

June 9, 202525 min

Changing the Game: How Game Day Men’s Health is Redefining Men’s Wellness

On this episode of Connect Germantown, host Janie Day welcomes Deven Patel, owner of Game Day Men’s Health in Memphis and Collierville, to discuss how this fast-growing franchise is helping men take charge of their health in a judgment-free, welcoming environment.Deven shares what inspired him to launch Game Day in the Mid-South, how the clinics provide fast, clinically-backed care with a hospitality-style experience, and why men over 35 are turning to solutions like testosterone therapy, peptides, and wellness coaching to feel their best.Listeners will learn:What Game Day Men’s Health offers—from testosterone therapy to vitamin injections and weight loss programsHow their process differs from traditional clinics with same-day diagnostics and tailored care plansCommon health issues men face (low energy, brain fog, ED, fatigue) and how they’re often misunderstoodWhy insurance isn’t accepted—and how that leads to more personalized and efficient careReal-life success stories that range from improved relationships to life-saving diagnosesThe importance of early intervention and having honest conversations about men’s healthWith a focus on comfort, confidentiality, and clinical excellence, Game Day is proving that men’s health doesn’t have to take a back seat—and it's making a big impact in the Germantown area.📍Locations:• 5220 Park Ave, Memphis, TN 38119• 2028 West Poplar Ave, Collierville, TN 38017📞 Call Memphis at 901-589-2969📞 Call Collierville at 901-286-2688🌐 GameDayMensHealth.com